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How would you rate Pubby?
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New York
1 review
2 helpful votes
Follow Jasmin P.
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I loved Pubby at first because of how fast the reviews were coming but after awhile most reviews are generic and you can tell that the reader never read your work. Most won't even buy your ebook either. Second, reviews are now disappearing from Amazon like wild fire. This has been happening from September 2021- January 2022. Don't waste your money on this site. It's not worth it and you will see your reviews deplete within a few weeks or month after it's been posted. I am beyond pissed off because of this and will be using more legit review sites that have real readers.

Date of experience: January 19, 2022
Canada
2 reviews
9 helpful votes
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Customer service (particularly by Mary) is embarrassingly bad. There is no FAQ on the site so you're forced to use the chat. Admittedly, she did respond quickly but with a snarky tone to a simple question.

It's also designed for only US citizens. She stated that you can simply "create an account, make a purchase, and leave a review". Amateur hour - it's not that simple.

Just. Stay. Away.

Date of experience: May 14, 2021
California
1 review
4 helpful votes
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NO
September 3, 2022

They promise more reviews than they can deliver-the one review I did get was a three star when all 30 something of my other reviews was 5 star and a few four stars. Very annoying because I saw elsewhere that a few reviewers on the site are just leaving 1 and 2-star reviews, and support just lets them.

Date of experience: September 3, 2022
Canada
2 reviews
2 helpful votes
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They don't add enough option to modify or remove our books that we uploaded. They try to fix an issue and messed up my account but instead of trying to fix everything they just suspended me. When I try to contact them they just push the ball away and after trying to resolve their issue that they made themself they just suspended and banned me. Can't open a new account and all this coming from their side.

Basically the idea is good but don't plan a marketing strategy with this platform because it's run super strangely and it's no reliable.

Raison for suspension: "SUSPENDED"... they don't even know why!

Sadly I don't recommend...

Date of experience: October 11, 2023
Czechia
4 reviews
12 helpful votes
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Avoid at all cost
September 1, 2021

Terrible experience, $240 per year and then you have to spend more money buying or earning Snaps to get ONE review on your own book...! And then in my own case, PUBBY even approved a ONE star review from one of their reviewers (After giving them a free copy of the book) which was totally unfair as I already had a confirmed purchase 4 star review, am a well established author with over 130 plus books on Amazon... and they expect authors to subscribe! Unbelievable.

Date of experience: September 1, 2021
Florida
1 review
0 helpful votes
Follow Tee K.
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Pubby. Co has a solid concept in theory. The idea of exchanging book reviews through a credit system is appealing for authors and readers. However, the execution is deeply flawed. The platform is plagued with technical issues, and the support team is almost nonexistent. When problems arise and you try to escalate them, you often receive automated responses instead of real help. The review verification system is unreliable, and users are now being penalized for reviews they've already completed simply because the system fails to detect them. Snaps (credits) are deducted unfairly, and you're forced to manually prove your Amazon reviews over and over again. It's become more hassle than it's worth. Unless they completely overhaul the platform, it's best to look for alternatives. I've cancelled my subscription after they couldn't get it together. It just kept getting worse.

Date of experience: April 25, 2025
New York
1 review
0 helpful votes
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Giving Me What I Want
August 21, 2023

I wanted more reviews for my books, and I'm getting them. Granted, I've had to pay a subscription fee and review some other books (some of which require a purchase) - but I read a lot anyway, and my average cost per review ($1 - $5 depending on what I choose to read and review) is far less than at places like Kirkus.

Date of experience: August 21, 2023
Texas
2 reviews
2 helpful votes
Follow K A.
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I didn't know pubby existed. I found them by accident because onlinebookforum services (which, by the way, I do not recommend, you will waste your money there). Pubby.co review exchange actually work. Now, sometimes the platform is a little buggy and they seem to have problems but their customer services would get back to you when contact them.

I do recommend them. I have not tried their marketing services so I am unable to tell you here.

Date of experience: May 3, 2023
TW
1 review
3 helpful votes
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Pubby is a site where you can get reviews from other authors. It's kind of an exchange, but not really. It just allows you to find people who can actually give your book the time of day; because they want the exact same. And it's enforced quite nicely, so it all works as intended, without having to rely on the goodwill of people (highly unreliable). Me like.

Date of experience: August 19, 2021
Australia
1 review
2 helpful votes
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Invaluable
September 11, 2021

Pubby has been an invaluable source in helping with my book sales. I'm new to self publishing and it's challenging to get verified reviews on Amazon. This has been amazing at getting fantastic feedback from readers.

Date of experience: September 10, 2021
GB
1 review
3 helpful votes
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Outstanding experience
August 24, 2021

Pubby has really helped me a lot, especially in this pandemic period where everything seemed impossible - let alone being able to find feedback from readers, less and less inclined to release their thoughts.
It 'a service, that of Pubby, which should be replicated in many to make the life of us writers, easier. Exceptional experience that I share...

Date of experience: August 24, 2021
California
1 review
4 helpful votes
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Great Customer Service
September 8, 2021

I appreciate how Pubby has an online chat that answers any questions that may arise. Even more, I enjoy being able to receive reviews that can be difficult to all authors. I wholeheartedly recommend Pubby because it gives my writing good exposure to the reading public. I am a fiction author who enjoys comedic scenarios related to my daily life. I enjoy hiking, travelling and cooking some of the most amazing dishes from around the world.

Date of experience: September 8, 2021
Ireland
1 review
1 helpful vote
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Great Support and Reviews
September 5, 2021

Great site for book reviews, I got my first review within a few days of joining, more to follow... I'll be staying with Pubby for the future as it allows me to work on getting the social verification to boost my book sales. Pubby are quick to answer any queries that I've had to date and have been very helpful when I've hit a roadblock. I would highly recommend Pubby for anyone publishing their first books to get reviews.

Date of experience: September 4, 2021
California
1 review
4 helpful votes
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A miracle!
June 13, 2022

This is a fantastic service. I'm so grateful I've found it. I receive wonderful, thorough, specific reviews that really impress me. When I receive negative reviews, their constructive and give me great ideas for improving it. A lot of reviews on this website we're on are old so some of what they say doesn't apply anymore. One thing is that I think the price is $29.99 a month now. And I haven't had to deal with customer service so I can't comment on that. But if you need more reviews on Amazon, you've just found your miracle.

Date of experience: June 12, 2022
Texas
1 review
1 helpful vote
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A Good Resource
August 24, 2021

Pubby has been a great resource for me when launching new books or trying to revive an old one. As a self-published author, the first 15 reviews are critical to launching a book. Lets face it, no reviews = no sales. The key to getting reviews is to help other authors get theirs. It's a win win situation. I send up for a year subscriptions after the free trial showed me it was worth the money. I run wellness website and publish short self help books.

Date of experience: August 24, 2021
Canada
1 review
2 helpful votes
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I am so glad I found Pubby! As a self-published author, it's so hard to get reviews - but Pubby has changed all that. Thanks to them, I now have a respectable number of 4 and 5 star reviews for my latest book, written by people who've actually read it, and authenticated by Amazon. Honestly, I cannot recommend them highly enough to any struggling author out there. Don't hesitate to give them a try.

Date of experience: September 2, 2021
New York
1 review
1 helpful vote
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Useful Service
September 13, 2021

This has been a useful service to gather reviews for my book. It takes a little bit of work to do reviews and get reviews, but it's been worth it. I've used it as an opportunity to read some books I probably never would have read otherwise. I've also received many solid reviews from others. I'll be using their feedback to improve my books in the future.

Customer service has been quick to respond the few times I needed assistance.

I think this is a particularly useful service for children's books.

Date of experience: September 13, 2021
Luxembourg
1 review
1 helpful vote
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I have tried several different marketing systems to promote my books and collect honest reviews but I have to say this is the easiest I found and the only one is really working. You also have the possibility to download and ready many books for free so you can enjoy your time and leave an honest review on other publisher's work

Date of experience: August 25, 2021
Kansas
1 review
3 helpful votes
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I was happy with the reviews I was able for receive through the service. It's easy to get the hang of and once you do, the reviews are done promptly and the staff makes sure each review is posted for you. When anything went wrong with a reviewer, they were able to find a new one for me without any problem.

Date of experience: March 15, 2021
New York
2 reviews
1 helpful vote
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Gets reviews but no sales
September 9, 2021

All of the reviews are from other authors some wo are overly critical hurting the purpose. Overall the service gets your book reviews but not one sale has come from it. I will keep going and see what happens.

Date of experience: September 9, 2021

Overview

Pubby has a rating of 2.6 stars from 123 reviews, indicating that most customers are generally dissatisfied with their purchases. Pubby ranks 175th among Product Reviews sites.

service
80
value
82
shipping
19
returns
34
quality
75