• PurseValley

PurseValley

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Overview

PurseValley has a rating of 3.0 stars from 450 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PurseValley most frequently mention customer service, great quality, and real thing. PurseValley ranks 2nd among Blog sites.

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How would you rate PurseValley?
Top Positive Review

“Excellent LV Speedy 25”

Gina C.
6/30/15

Was surprised at how quick I got the bag. A little hiccup with western union payment versus credit card, that took about 3 days. But once bag was shipped it arrived within 4 days! So total of 10 days to get the bag. After reading what too look out for fakes the only thing I could spot was 6 stitches instead of 5 on handle leather patch. Otherwise it looks just like the one in the store. I'm very happy. Will order from them again.

Top Critical Review

“Bunch of clowns selling cheap items”

James B.
7/29/15

Disgusting and shocking! This business should shutdown. All their staff need basic customer service training. The level of arrogance with these pathetic so called "friendly staff" is extremely high. They simply don't care and don't honor their warranties and guarantees. Stay away from these rat bags. I comment on their facebook page so they remove it? Wonder why? Because its the truth. So posting on every single website out there about this place. Stay away and don't bother with them because you will have a bad time.

Reviews (450)

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Reviews that mention popular keywords

customer service (101) purse valley (87) credit card (55) louis vuitton (31)
Thumbnail of user lisaf145
New Jersey
1 review
4 helpful votes
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March 5th, 2017

I can not tell you how HAPPY I am that I found out about PurseValley. Most purses are beautiful. If you do not like a purse you can return it! Customer service is top-notch! Best time to shop is BLACK FRIDAY. Half off purses. I am a big purse lover and feel this place deserves ******* stars to making Designer purses affordable, Everyone things my Gucci is real! LOL

Thumbnail of user amyh170
Georgia
1 review
1 helpful vote
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June 15th, 2017

My experience was stellar. I've waited 5 months to write this review. Used my Am Ex and it went through immediately and no other charges. Recieved my bag in less than 2 weeks. It was beautiful and perfect and except for no number on the LV Neverfull, it looks exact. Smelled like leather out of the bag. After 5 months the bag has a wonderful patina. I don't know anything about watches but my LV is my favorite bag.

Thumbnail of user sams360
Colorado
1 review
3 helpful votes
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May 19th, 2017

Placed an order and needed to change an item. They tried to bilk me for the difference w a "store credit". I'm hoping I actually get the items I paid for and the credit applied to my credit card. Difficult to deal with...

Thumbnail of user wendyb68
New Jersey
1 review
3 helpful votes
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December 19th, 2016

I purchased a bag from purse valley 2 weeks ago. After 3 days later i changed my mind and called them if i can cancel my order. My order was canceled and i had to wait 14 days till my refund goes through. Between that time my bank called and said that someone was trying to charge my card for $7,000. So i had to get a new debit card. I finally got my money back from purse valley. So please dont buy anything from that website.

Thumbnail of user sanc34
North Carolina
1 review
8 helpful votes
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August 11th, 2016

I ordered one bag that was good. The second bag i finally cancelled as they kept telling me my VISA did not authorize. It was not true. They said that they ran it 6 times. My bank said they never saw it come in for authorization(i work there).

Thumbnail of user tashaw20
Michigan
1 review
22 helpful votes
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August 18th, 2017

I have ordered from purse valley in the pass and loved my bag. Went to the web and it was gone. Done some research and found the new site Look7a.com, lols just like pursevalley and you and Pay with PayPal. Got an email about my order. Hope this helps you guys.

Thumbnail of user zoeyz1
California
1 review
13 helpful votes
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May 30th, 2016

I got the Eva LV and its glued and not actually sown. The zipper to close the purse is glued to the LV pattern, so I can never use it as a cross body only a clutch. Not worth the money as I was only able to use this purse a few times. Also got the Gucci disco bag, the GG was more of a circle shape then an oval and the zipper broke after a weeks use. I would say don't waste your money

Thumbnail of user tameraw3
Illinois
1 review
2 helpful votes
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December 14th, 2016

I keep receiving emails that state "action required". I return email with info and I call and sit on hold and count down to next caller in line then the voicemail comes on to tell me to leave a message. Very unhappy.

Thumbnail of user eliciaw
Florida
1 review
0 helpful votes
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July 23rd, 2017

I love my purchase from purse valley. I was so impressed. I was a little concerned about the time it took for me to receive, since I submitted the order before a holiday. It was worth the wait. I love my handbag and I will be making another purchase soon.

Thumbnail of user kats50
Texas
1 review
0 helpful votes
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February 16th, 2017

PurseValley provides beautifully made products with exceptional customer service. I have purchased several handbags and wallets and each time my expectations have been exceeded. My PurseValley items fit in nicely with my designer handbags already in my collection. Thank you!

Service
Value
Shipping
Quality
Thumbnail of user victoriar59
GB
1 review
6 helpful votes
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March 27th, 2018

Never used them. It is a scam. Starting mid March 2018 something happened to them. I wired the money for a watch. They emailed me until they tracked my deposit. After that they went mute. No answers no emails no watch. Never used them. It is a fraud.

Thumbnail of user peytonc5
Louisiana
1 review
44 helpful votes
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February 11th, 2015

Do NOT order off this site I promise it is a total scam! I ordered a $184 bag off here (replica Louis Vuitton) and it was total crap they gave me 2 nasty disgusting purses and they are awful to deal with! Whatever you do DO NOT order off here! Please! Terrible!

Thumbnail of user cg87
New Jersey
1 review
0 helpful votes
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March 1st, 2017

I am so impressed with Purse Valley. The level of service was second to none. The communication regarding my order was super and the shipping was fast. The bag I received was beautiful! I will definitely recommend purse valley to my friends and I will shop here again

Thumbnail of user tykats
Washington
1 review
4 helpful votes
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March 12th, 2011

I purchased some quality things and did have issue where I thought the bag they made by Stephen spouse neverfull tote is suppose to glow in the dark but the one they gave me didn't was going to return but the offered a return of 10% of my entire purchase so kept the bag dis receive refund but had to remind them... but I still have my four bags and have not any probe... the leather on all my bags are even beginning to oxidize

Thumbnail of user lovenishg
India
1 review
0 helpful votes
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July 5th, 2020

I have booked a purchase with order no. ###### on dated 01/06/2020. Against this order i have transferred USD 3.59 (according to price) but they deduct USD 95.81 against this order. I have not received any products against my order as on date 06/07/2020

Thumbnail of user leeannep1
New York
1 review
22 helpful votes
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April 15th, 2015

I have to say I was very skeptical about buying from PurseValley at first but I have to say everything went smoothly. No one was forcing me to pay by Western Union! I received my bag a few days ago and I love it!

Thumbnail of user donnal70
Rhode Island
1 review
7 helpful votes
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February 25th, 2016

I own a real LV Speedy 35 and I also love the Zippy wallet. I could not justify paying almost the same amount for a wallet that was paid for the bag. Found this site and found the zippy for $111.00. It arrived yesterday and it's beautiful! I love it and would order here again. Customer service was also great!

Thumbnail of user nicj2
New Zealand
1 review
0 helpful votes
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May 11th, 2017

I am thrilled with the service I received from Pursevalley. They were professional and kept me up to date with delivery timeframes.
My purchases arrived well packed and in excellent condition and I am so pleased with them. The quality of my bag and wallet is excellent.
I will definitely be buying from Pursevalley again in the near future.
Thank you.
Nic, New Zealand

Thumbnail of user jamieg70
New Jersey
1 review
0 helpful votes
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March 18th, 2018

Anyone know where this site went or why I cant find them anymore? I only made one purchase and they werent cheap nor was the quality I just went to see something on the site and its gone? Does anyone know what happened here?

Thumbnail of user janetf39
New York
1 review
0 helpful votes
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July 7th, 2017

Where have I been? I'm so happy I found your Company... I ordered the LV Neverfull MM Handbag and a LV Checkbook. You have exceeded my expectations! The quality is outstanding...
It was my very 1st order and not knowing your shipping timeframe, I sincerely apologize for contacting your CS so much!
Each time you guys Responded promptly to me! I'm a Customer for Life!
I will be ordering very soon.
JFerguson
Houston Texas

Thumbnail of user meredithm18
Pennsylvania
1 review
4 helpful votes
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April 25th, 2017

I never thought I would be a replica. I have several real purses and just saved my money for the real thing. NEVER AGAIN. I have bought four LV purses from this company and will keep buying. I cannot tell the difference even when putting the real and fake next to each other. I am a picky person and don't undrstand the negative reviews.

Thumbnail of user anabeller
Sweden
2 reviews
1 helpful vote
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September 19th, 2014

I really like the shoes that I ordered from pursevalley.cn and the measurements were accurate. The only detail that I would suggest improvement is the time to place the order: took almost 5 days to place the order, but after that the delivery was on time.
Overall I would say I love your service and would continue to be a customer. I recommend you to everyone! Great people!

Service
Value
Quality
Thumbnail of user michelles184
Ireland
1 review
7 helpful votes
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June 14th, 2016

I recently bought a pale blue Prada Saffiano tote. The description states ''leather exterior''. It isn't leather - its a kind of dimpled hard material. Its instantly recognisable as a fake and not what I paid over 300 for. Unusable.

Thumbnail of user sofiaa25
Texas
1 review
0 helpful votes
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August 8th, 2017

Hi you guys,

I did not hear or could not login PV website for long time. My orders were from July10th. Suddenly, my ordered bag and wallet were in my front door 2 days ago. But this time the shipping bag is so careless. There is only a plastic bag covered out side the bag. There is no carton box outside as it used to be. My LV capucine is deformed and I don't think I can wear it. The wallet was in side the big bag so it is intact and beautiful. Over all, the quality of PV bags are always good. I am so disappointed this time about the shipping and packaging. I wasted money on LV capucine. It is beautiful but I can not use it because it is deformed badly:-(

I hope all you guys not yet received your orders will be get them soon and hope that your stuffs are not deformed like mine.

Thumbnail of user nellp2
Pennsylvania
1 review
7 helpful votes
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May 26th, 2017

After reading reviews and looking at YouTube videos. I was hesitant to order but I did anyway. Because some reviews good, a lot bad. I placed an order using echeck which they say takes 8 days to go through. Mind you it is only day 6. I called on day 3 to cancel and they assured me the order was canceled. Well surprise! They took the most bet out my checking account anyway! I called my bank telling them I did not authorize and I called the number on the echeck. I'm waiting to talk to pursevalley to see how they are going to resolve this! I have a feeling that this will not go well. Stay away from these scammers!

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Thumbnail of user ashleye13
Ashley E.

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