• PurseValley

PurseValley

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Overview

PurseValley has a rating of 3.0 stars from 450 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PurseValley most frequently mention customer service, great quality, and real thing. PurseValley ranks 2nd among Blog sites.

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How would you rate PurseValley?
Top Positive Review

“Excellent LV Speedy 25”

Gina C.
6/30/15

Was surprised at how quick I got the bag. A little hiccup with western union payment versus credit card, that took about 3 days. But once bag was shipped it arrived within 4 days! So total of 10 days to get the bag. After reading what too look out for fakes the only thing I could spot was 6 stitches instead of 5 on handle leather patch. Otherwise it looks just like the one in the store. I'm very happy. Will order from them again.

Top Critical Review

“Bunch of clowns selling cheap items”

James B.
7/29/15

Disgusting and shocking! This business should shutdown. All their staff need basic customer service training. The level of arrogance with these pathetic so called "friendly staff" is extremely high. They simply don't care and don't honor their warranties and guarantees. Stay away from these rat bags. I comment on their facebook page so they remove it? Wonder why? Because its the truth. So posting on every single website out there about this place. Stay away and don't bother with them because you will have a bad time.

Reviews (450)

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Reviews that mention popular keywords

customer service (101) purse valley (87) credit card (55) louis vuitton (31)
Thumbnail of user rained1
New York
1 review
21 helpful votes
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May 6th, 2015

SHAME TOO BECAUSE THE PRODUCTS THAT DID COME WERE EXCELLENT QUALITY the purses BUT they made a mistake on THEIR end and shipped the wrong watch. So I returned it which had to go through customs ETC because they are in China so now they have my $200.00 paid for the watch originally and the watch itself returned and refuse to communicate any further and ready told me to dispute the charge with the bank to get my money back. THATS FRAUD and something I will NOT do. I wish I had read these reviews BEFORE I ever ordered from them. $200.00 isn't a lot of money but its enough and their customer treatment was horrendous but scam sites are just that. SCAMS so just beware you order from them with caution of loosing your money

Thumbnail of user jessicab76
GB
1 review
9 helpful votes
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May 4th, 2015

I was very dubious about ordering from this site - and I had not seen these reviews until I had already ordered so waited in terror to see if a) My bag would show up b) It would be half decent.

They did ask for confirmation of the credit card being used which I think is a ploy to make you reconsider and pay via western union - but knowing that will screw me out of any proof of purchase I still paid by card - they then called me and asked if I still wanted to pay by credit card and told me about the discount. The call came from a friendly American so I ploughed on and placed my order still (despite the alarm bells)

They called a total of three times - to tell me my order was despatched etc so communication was definitely good!

Then 2 weeks later, my order arrived via a reputable courier and I could not be more pleased with my product. It is totally perfect and next to one I own which is real - almost flawless. I'm so thrilled that I am rushing back to the site to order two more! I felt compelled to share this as this is the kind of feedback I needed before I went ahead and ordered.

I hope my second purchase will be as successful! Good luck shoppers!

Thumbnail of user saral34
Arizona
1 review
4 helpful votes
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April 22nd, 2015

I bought an LV Neverfull in Damier Ebene. The lining is one shade of the color red, and the attached zippered pocket is another shade of the color red. So, anybody who sees the inside of it, which you easily do with a Neverfull, will clearly know that it is a fake. It is way too embarrassing for me to ever use, so it was a complete waste of $200. Also, the smell of the plastic is overwhelming. Don't get duped like I was. Don't buy from this company. Their product is inferior.

Thumbnail of user roxyg2
GB
1 review
22 helpful votes
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November 6th, 2015

The page where you have to make a payment looks abit dodgy i was gonna buy a LV bag but I've changed my mind now the site looks presentable and legit, just puts me off the bit where you have to make a payment

Thumbnail of user jesicab
New York
1 review
0 helpful votes
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January 18th, 2021

Do better with darkening the stich inside the bag is too fadded it think thats the givaway the light stiching inside on the authentic one the lines are much blacker. Please guys the replica would be so perfect

Thumbnail of user audreyb27
Thailand
1 review
1 helpful vote
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May 14th, 2017

USE THIS LINK FOR 10% OFF AT PURSEVALLEY: https://goo.gl/8Zpo3E

I bought a replica Hermes Birkin from pursevalley recently, now I was a little bit skeptical at first like you probably are, I paid via western union for the discount.

After I ordered, the customer service reps contacted me to confirm my order, they were very polite and professional and answered any questions I had(and told me about their 100% refund guarantee if anything went wrong).

The bag came around 1 and a half weeks later, and it's amazing! It's real leather and it feels so real! I can't wait to wear this on a night out. What are you waiting for? Get your replica from pursevalley today!

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Value
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Quality
Thumbnail of user marcg37
Ohio
1 review
8 helpful votes
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August 19th, 2016

I bought a Omega seamaster watch from y9u. It is the worst watch I have ever owned. It always ran fase and after 6 months it just stopped. I was supposed to have a japanese movement, but it had a cheap chinese movement.

Thumbnail of user pattys9
Sweden
4 reviews
21 helpful votes
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June 25th, 2014

I bought a lv bag from this site for my sister once and I remember being such a hassle to get them on the line. Bag received was great but it took awhile to ship out.

Thumbnail of user nadiae6
Canada
1 review
2 helpful votes
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October 6th, 2016

Please do not waste your money to buy from this website.

I received my bag with scratch on it, the Material is plastic not leather. And the buckle is broken :(

Thumbnail of user luisau
China
1 review
1 helpful vote
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August 16th, 2017

I don't get my order so far. So i guess i m going to lose my money. I will only shop from shoegorund.com only in future since i have keep purchsing from them 7 years ago. And all things gose well so far. Anyone like to order top grade replica, you can email them *******@shoeground.com or instagram#shoeground

Thumbnail of user maryn7
Illinois
1 review
8 helpful votes
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October 24th, 2011

http://servingnotice.com/ofn/index.html

Page 17 of the document, defendant 155: SPOTBAGS IS PURSEVALLEY! Eva Knox is a liar and a scam. I was thinking about purchasing from this company after reading her reviews, glad I did my research!

Thumbnail of user policyd
Texas
1 review
10 helpful votes
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January 27th, 2017

These people have GREAT products! To avoid any fraudulent charges, Western Union the money. It's cash and not tied to any of your accounts. Products look authentic. Would buy again

Thumbnail of user vickiep16
Illinois
1 review
0 helpful votes
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July 18th, 2017

I was a first time shopper on PurseValley. I purchased a Saint Laurent handbag. It arrived super fast and the quality is superb. I'm extremely satisfied and will order again.

Thumbnail of user josephinem11
Illinois
1 review
16 helpful votes
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September 10th, 2016

After I purchased from this website, my account was hacked and they managed to withdraw $1,000+++ from my account using the debit card I used, good thing that my bank noticed the unusual transaction and suspended the card. Should have used paypal
BEWARE,,,,,

Thumbnail of user jameyg5
Texas
1 review
5 helpful votes
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May 3rd, 2017

I have not yet received my purse so my review is solely based on the HORRIBLE customer service I have experienced. I have sent three emails, two SMS texts, left two voicemails, started two online chats and tried calling three times only to wait ten minutes each time and be disconnected when I was the first person in line to speak with a representative. I have not received a follow-up email, voicemail- NOTHING! I am flabbergasted at the horrible customer service. I will never order with them again.

Thumbnail of user evelynr26
Ohio
1 review
0 helpful votes
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February 20th, 2017

This is the second bag I have ordered from this site! I love that you get information all along the way as your order goes thru different transits. The bags look and feel awesome!

Thumbnail of user amberj49
New York
1 review
2 helpful votes
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July 6th, 2017

I got their Prada purse within 10! Days after paying with e-check! Great customer service as they kept me updated about the delivery I could totally recommend!

Thumbnail of user francescam15
Thailand
1 review
3 helpful votes
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June 2nd, 2017

USE THIS LINK FOR 10% OFF AT PURSEVALLEY: https://goo.gl/8Zpo3E

I bought a Louis Vuitton Kimono replica from pursevalley, I paid with western union and it came within 3 weeks, the leather smells great!

Service
Value
Shipping
Quality
Thumbnail of user charlottew34
Thailand
1 review
3 helpful votes
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April 26th, 2017

USE THIS LINK TO SAVE 10% AT PURSEVALLEY: https://goo.gl/8vKeZ6

I bought an LV speedy 30 from pursevalley and it literally looks identical to the real thing, I've had it for several months now and it's been a daily user for me, yet it shows no sign of wear.

LV's quality has declined significantly recently, so why waste $$$$$ on a "Real" one, when you can get something of the same(or probably better) quality for MUCH less?

Don't be stupid and buy a replica already, spend the money on a gift to make someone happy.

Service
Value
Shipping
Returns
Quality
Thumbnail of user suzanneb836
Slovakia
1 review
2 helpful votes
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February 5th, 2023

I purchased a watch just before the Chinese New Year (directly on some guys card, which was the weirdest way to pay for something) so instead of sending the purchase out, I had to wait for 2 weeks. Then one single message arrives - item is not in stock and I got offered some very ugly watches, none alike at all. I declined the replacement and provided some other options. But ever since, I got no response at all. It seems that I lost my 300 eur, but I will fight because THIS SITE IS A FRAUD AND SCAM!

Thumbnail of user selmar
California
1 review
22 helpful votes
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July 9th, 2013

I was skeptical about ordering anything from international sellers but through research I found several contradicting reviews from this site so I decided to take the plunge and try it out myself. I ordered an LV eugenie wallet with came with a promotional LV monogram speedy 30! So awesome right? I received tracking info within 1-2 days I recall and had my items delivered in about a week! I consider that good customer service! Also the online chat is very helpful in easing my mind as to what is the update on my orders etc. The packaging was horrible as the box almost fell apart but inside it was well secured with bubble wraps so it did not damage my items (I think they try to disguise product from customs). When I finally unboxed my purchase I was completely surprised as how GOOD of a replica they were! Exact mirror image of the real one and the quality is impeccable. Even the free speedy was wonderful! I was glad I found a reputable replica seller! I would highly recommend this site. You will not be disappointed!

Thumbnail of user angelam189
Thailand
1 review
1 helpful vote
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May 28th, 2017

USE THIS LINK FOR 10% OFF AT PURSEVALLEY: https://goo.gl/8Zpo3E

I bought a replica gucci soho disco handbag from pursevalley, I paid by western union, there were no problems and the bag came in a timely fashion, the leather is good and it looks real. A++

Service
Value
Shipping
Quality
Thumbnail of user janetb113
District of Columbia
1 review
2 helpful votes
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June 17th, 2017

USE THIS LINK FOR 10% OFF AT PURSEVALLEY: https://goo.gl/WCH79k

I ordered a louis Vuitton Turenne about 2 months ago, after the customer service agents contacted me, they talked me through paying and really held my hand through the process.

They contacted me again 5 days later with the tracking code, the bag came around 2 weeks later. I had no problems with custom fees.

The bag was great and really looks like the real thing, even one month later after constant use it hasn't shown much aging. Highly recommended!

Service
Value
Shipping
Quality
Thumbnail of user kristenp28
Maryland
1 review
3 helpful votes
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September 15th, 2017

I ordered a Rolex for my husband on June 13 2017... still no watch today is September 15th... still in transit from tracking... guess I got ripped off

Service
Thumbnail of user sophien10
Australia
1 review
13 helpful votes
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May 18th, 2016

WARNING BUYER BEWARE
No use, if I could give 0 stars I would!
And no help from PURSE VALLEY
There is no quality, very poorly made goods equally poor customer service would not refund or replace as promised on website
BUNCH OF LIARS
VERY SHONKY
DO NOT BUY!

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Thumbnail of user ashleye13
Ashley E.

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