• PurseValley

PurseValley

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Overview

PurseValley has a rating of 3.0 stars from 450 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PurseValley most frequently mention customer service, great quality, and real thing. PurseValley ranks 2nd among Blog sites.

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How would you rate PurseValley?
Top Positive Review

“Excellent LV Speedy 25”

Gina C.
6/30/15

Was surprised at how quick I got the bag. A little hiccup with western union payment versus credit card, that took about 3 days. But once bag was shipped it arrived within 4 days! So total of 10 days to get the bag. After reading what too look out for fakes the only thing I could spot was 6 stitches instead of 5 on handle leather patch. Otherwise it looks just like the one in the store. I'm very happy. Will order from them again.

Top Critical Review

“Bunch of clowns selling cheap items”

James B.
7/29/15

Disgusting and shocking! This business should shutdown. All their staff need basic customer service training. The level of arrogance with these pathetic so called "friendly staff" is extremely high. They simply don't care and don't honor their warranties and guarantees. Stay away from these rat bags. I comment on their facebook page so they remove it? Wonder why? Because its the truth. So posting on every single website out there about this place. Stay away and don't bother with them because you will have a bad time.

Reviews (450)

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Reviews that mention popular keywords

customer service (101) purse valley (87) credit card (55) louis vuitton (31)
Thumbnail of user heddab
Sweden
1 review
0 helpful votes
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June 1st, 2017

Am so pleased with my bag from pursevalley! Super good service and the bag is so good quality! Will definitely buy more from them

Thumbnail of user andys77
California
1 review
14 helpful votes
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May 26th, 2015

Can't trust a company that when you give a credit card and they accept it that they come back and ask for a wire cash

Thumbnail of user andys143
Romania
1 review
6 helpful votes
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July 21st, 2017

Dont order from them. They are pure scams and also they won't deliver the bag. Completely scams and frauds

Thumbnail of user sandil12
Nebraska
1 review
0 helpful votes
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July 7th, 2017

Love the bag! Will purchase again. Fast shipping and I was able to track the entire process.

The description of the bag was perfect

Thumbnail of user erikae3
New York
4 reviews
16 helpful votes
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June 10th, 2014

The most important they have an excellent customers service. All my products have excellent quality!

Thumbnail of user gregc77
Colorado
1 review
3 helpful votes
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June 7th, 2017

Even with the sellers name, address, day and time of charge to my credit card, no help. Do not lose your receipt. Defective watch

Thumbnail of user mandys29
South Africa
1 review
3 helpful votes
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August 4th, 2017

Their site has been taken down and mails returned. Don't expect anything to be delivered! Just a load of rubbish

Thumbnail of user gwendolynf1
Singapore
1 review
0 helpful votes
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July 5th, 2017

I just got my second back from pursevalley! The quality is great and they look genuine! Will be buying again!

Thumbnail of user kasaveac
Pennsylvania
1 review
0 helpful votes
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August 18th, 2021

Great product, exactly as advertised I highly recommend them. Easy ordering and very speedy efficient delivery. Really impressed!

Thumbnail of user alices38
Sweden
3 reviews
23 helpful votes
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June 24th, 2014

Top class seller. Great Service and excellent price. Highly recommended for those who wishes to buy rep handbags online.

Thumbnail of user carynm8
Massachusetts
2 reviews
9 helpful votes
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May 3rd, 2017

Buy one on eBay if you can't affford a new one this purchase will get you arrested no way is it worth it and the company is horrible

Thumbnail of user marlenee3
Kentucky
1 review
0 helpful votes
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June 28th, 2017

There was a mix up with the mail they reshipped the kimono bag is gorgeous and the Rolex watch is absolutely amazing best quality

Thumbnail of user mrsk9
France
1 review
1 helpful vote
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May 30th, 2017

The LV kimono bag is just perfect. I have real LVs and actually I see no difference with the purse valley ones.

Thumbnail of user tyjahk
Georgia
1 review
0 helpful votes
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August 6th, 2017

They scammed me too I'm not going to whine or complain I'm going to find them and show them everybody is not to be $#*!ed with

Thumbnail of user elenas29
California
1 review
2 helpful votes
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December 8th, 2015

The customer service is awful. The company canceled my order without my approval and would not budge to replace my order.

Thumbnail of user lucys66
Massachusetts
1 review
7 helpful votes
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March 6th, 2017

Do not order anything from this site -it is fraud and you will never get your package! They have a very savey scheme going on!

Thumbnail of user andreal75
Pennsylvania
1 review
0 helpful votes
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July 3rd, 2017

My Goyard bag is beautiful. Can't believe it's not the real thing! Amazing quality! Great customer service!

Thumbnail of user annaa114
South Africa
1 review
39 helpful votes
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January 16th, 2018

I used to get gtreat bags from them until they were no longer operating, please anyone tell me any other site like pursevalley

Thumbnail of user majestyi
Nigeria
3 reviews
0 helpful votes
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October 5th, 2021

The best online shopping experience I've ever had, quick, no hassle, top quality purses, couldn't have asked for a better service.

Service
Value
Shipping
Returns
Quality
Thumbnail of user rohang32
India
3 reviews
0 helpful votes
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May 17th, 2021

Pursevalleyfactory is the best company for online shopping with their great UI and always helpful customer service team.

Thumbnail of user stephn5
California
1 review
10 helpful votes
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May 19th, 2013

OPERATIONS CLOSED BY US OFFICIALS IN 2012/13-PLEASE READ-I was looking around for a Rolex. And i even got to the point of ordering etc. I didnt want to use my Visa card, so figured i'd use WesternUnion online, it was for $146.00. They sent me several emails of how to send the money, the names etc. Well, LUCKILY for me, that when i had saved the site to my favorites, my AWESOME anti-virus (webroot) that protects Internet transactions somehow found that in JULY 2012, Chanel filed an international counterfeit suit in FL district court, and ALL of their operations were SEIZED in the last 9 months or so. So that means the site is still up and they DONT EXIST AND ARE JUST TAKING MONEY! WOW, SURE AM GLAD I FOUND THAT OUT-I WOULDA BEEN SCREWED OUTTA MY $$. HERE IS THE LINK THAT CAME UP FOR ME WITH ALL THE US COURT DOCS: http://servingnotice.com/pv/
TRY TO SEE IF YOU CAN FOLLOW THE LINK. IN ANY CASE, PLEASE DONT BOTHER WITH THIS SITE, AND DONT SEND ANY MONEY IN ANY WAY, THEY ARE CLOSED DOWN IN CHINA-U WILL NEVER GET ANYTHING AND BE OUT YOUR MONEY! AND NOTICE THAT THEY ARE ASKING FOR HIGH HIGH PRICES! SO ONE MAY THINK ITS FOR GOOD REPLICA QUALITY, BUT NOOOO ITS JUST TO STEAL YOUR $$!

Thumbnail of user tanial13
New York
1 review
2 helpful votes
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August 3rd, 2017

I ordered over 5 bags from pures valley its the best u cant tell its fack I recommend to buy from this seller

Thumbnail of user judyf11
Florida
2 reviews
9 helpful votes
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November 1st, 2015

I want to warn all gals out there NOT TO BUY from e4purses.net. I ordered a Hermes bag and belt and they sent belt but refused to send purse.!

Thumbnail of user lesliea28
California
1 review
13 helpful votes
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February 16th, 2017

After seeing many reviews on YouTube about their bags, I decided to take a plunge and purchase one. I bought it mid January and they gave me a call telling me that I wouldn't receive it until mid January because they werent able to ship sooner. I asked why and they let me know that it was because of their Chinese New a year holiday. I was still a bit skeptical, but I said okay. A week later, I changed my mind and I called them to tell them I wanted to cancel my order and get a refund. They tried to tell me to wait a little longer for the bag and I said no. Once I refused to keep the order, the customer service began to be rude. They said "okay, we will forward it to our billing department. Bye" and every time I called to see if they cancelled the order, they kept hanging up on me. Two days later, I received an email saying that they had cancelled my order and that I should be receiving my refund in 14 days. I waited the 14 days and more, but up until this day, I have not received my refund. I called my bank and apparently they changed me with an e check for a company called Sierra Financial. I have called purse valley and they kept looping me on a recording that said I had four people in front of me. After 11 minutes on the phone, they'd forward me to a voicemail machine. Every. Single. Time. I finally got a representative and they told me to wait two more days and give the bank a transaction number. I called the bank and I told them about the transaction number. My bank said there was no refund pending. So it's just a back and fourth. Stay away from this company if you want to avoid a nightmare. I know some people claim they have had a great experience, but i suggest you stay away if you don't want to get your money stolen by this company. This has been a nightmare and I really hope I get my money back. It's been a month, and I still haven't seen a slight hint that I'll be getting my money back.

Thumbnail of user modek1
Nigeria
1 review
0 helpful votes
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May 24th, 2021

I am totally in love with my LV backpack, the quality is beyond my expectations, I received the order in a week without any problems, Thank you!

Service
Value
Shipping
Returns
Quality

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Thumbnail of user ashleye13
Ashley E.

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