PurseValley

First it took about 3 weeks to receive my purse. When received, it has a musty odor that will not go away. In addition, there were 2 scratches so I called to say I wanted to return and they gave me a hard time but that's not the worst part. I found out it costs $80 to send this package back to ChIna! $80! THIS IS THE WORST COMPANY I HAVE EVER WORKED WITH!

They charged my account via e-check for a purse that I never received. They claimed the did not charge me despite physical evidence from my bank that I even sent to them. DO NOT PATRONIZE THESE DUBIOUS SITE!
I have getting the run around for over a month now!

This was my third time purchasing from pursevalley.cn. Item was as displayed on website. Good turn around time. Quick shipping. Pleasant shopping experience.

A couple of year ago Purse Valley had really nice reproduction hand bags and they also had very good customer service. That has changed dramatically in the last year to year and a half. We ordered quite often from them so we know. Learn from our mistake and stay away from this company.

The last Louis Vuitton purse we received was made from RUBBER. I'm serious. It was horrible. When i contacted them they offered us a site credit of $24... for a $240 purse! The Louis Vuitton purse we ordered just a couple of months before that lasted all of a WEEK! Then the hardware started failing in multiple locations. Their solution? Oh, just GLUE it together.

So, you might get lucky and get a decent reproduction. Out of the 12 hand bags we've ordered over the last 4 years I would say 8 have been great. The problem is that the 4 bad ones have all been in the last year. They are taking advantage now and shipping out really bad quality. The bigger issue is customer service. They know they are in China and that you can't touch them so they ACT like they have good service, but they really, really could care less about you and won't help you at all.

Last, their shipping rates aren't accurate. Be prepared to pay another $40 at delivery if you want your package. Their response to that? Sorry, can't help you.

Look, they had a great thing going for awhile, but that is long in the past now. Stay away. You've been warned!

Purse valley is a unethecal company I have been trying to get a part for a whtch I puchased that fell apart for over 2 months. Many promises. No action. Theytold me the part was shipped dec 5th 8th& 14th and again Feb 23. If that didn't work they would send me a new watch. Still no action

Once they got my credit card info i was hit with endless false charges on my card. Even though, I contacted Visa immediately they were still able to put charges through for weeks after. Stay away!

I took a chance, ordered a Louis Vuitton purse. It came right away, however the handle was broken. Called company and sent pictures. They offered me $50 store credit and replacement handle and handle parts. I had to wait 2 1/2 weeks for the replacement parts. When they arrived the part that was broken was not sent to me. Talked to company representative and was offered a $50 refund on my credit card and again they would send me replacement parts. Ok, ready for this if I take the $50 refund I loose the store credit that was originally given to me. I asked them to let me keep the store credit and give me another credit and they refused. I like the purse that I received, but it can't be used the way it is. I've had the purse for approx. 4 weeks just sitting on the chair. Now I will have to wait another 2+ weeks for the replacements to arrive. Purse valley does not care about their customers. Believe all of the bad reviews because they are written by actual customers. I read them but thought I'd give them a chance. Please learn from my mistake.

Scam fake company. They steal your money and don't send items. STAY AWAY! I am in the process of contesting the charges. I paid and then they disappeared without responding to me.

I purchased LV jewelry and the turn around time was excellent the quality of my jewelry was outstanding you guys really took alot of effort to make this and get it almost exact as the actual thing I also purchase a LV bag and two watches that I can't wait to get I'm expecting it any day now I will be making a 3rd! Yes 3rd purchase this weekend

Definitely will be using Pursevalley again in the future. The pricing was great and the customer service has been phenomenal. I will recommend this company to friends and family for sure.

I've bought several bags and "Rolex" watches from PurseValley and their products are high quality and I'm so sad they've been taken down. Their customer service was always nice and helpful

Very bad experience. They are very non proffessional. My package didnt arrive on time though they had mentionned 7days shipment time. I paid 56usd shipment and it did not arrive on time. Was an anniversary gift. Their client service center is very bad. They take 48 hours to reply to ome email. I asked for cancellation and didnt respond. Anyhow, i wish there was a zeo in the rating

I got my order very quick. The item is in good quality and even looks like authentic. I love the product. Overall experienced is excellent and looking forward for my second purchase. More power

Happy
My LV Kimono handbag arrived todayfrom Hong Kong! Unbelievable just less than 1 week from ordering date. Incredible quality and exactly same as the original Before ordering I had gone to Louis Vuitton in Monte Carlo, Monaco and I observed all details about my favorite hand bag. And surprisingly even the smallest detail is copied beautifully in the purchased handbag from Purse Valley. In other words, copy is the same as aswell was same as original. Best quality, best delivery, best package, and finally more important best service. Very friendly, helpful, kind, and 24 hr available for answeringredients your questions,
Thank you Chris, Thank you Tiffany, and thank you Kevin Hobbs.
Defently I am goingredients be your regular customer and I will recommend this company to all my friends
Faaaaaantastic

IN DEC I ORDERED THE DAMIER PORTOBELLO GM, A DAMIER WALLET AND A DAMIER PASSPORT COVER. IT TOOK LESS THAN 30 DAYS TO ARRIVE. I PAID BY CHECK. THE ITEMS CAME PACKAGED VERY WELL, THE SMELL WAS 2/5 STARS BUT IT QUICKLY FADED AWAY. I HAVE HAD SO MANY COMPLIMENTS AND THE ITEMS LOOKS VERY AUTHENTIC AND HAVE GOOD QUALITY. I WILL PURCHASE FROM THEM AGAIN.

I just want to let you know everyone I had the same issue as I see so far by reading
I just have received my stuff nice as they promised... but I guess the purse valley is no longer anymore

They are quite experienced and know how to deal with customers.
They also have good variety of bags which have actually good Quality.
Thinking to shop from here next time!

I've been waiting for my order for a month. Their numbers and website isn't working. I've ordered from them before and had no problem. This is unusual and very unprofessional.

The purse and all other items are the best I've ever bought! Excellent quality and service! All arrived perfectly and fast. Sure I'll be placing another order soon!
Thank you!

I have bough two watches when I got them I can gear the lose parts inside one will move a bit then stop the other completely dead when I call them they said to return them on my expense and get store credit,, so I contacted my credit card and I stopped the payment

My reply to their offer to give a 10% discount on futher purchase to make good on faulty item: Thanks for replying. I fully expected that you would hide behind anonymity of the net and VPN. I now know to buy merchandise from the cheapest supplier. There is obviously no difference in quality. I just wasted money on what presented as a reasonable site. A 10% discount was offered on future purchases anyway so I don't see any admission of poor quality control in that. Yes the bag was over 30 days period. Yes It was second hand. BUT one could reasonably expect it to last more than a handful of outings. I live in China 3 weeks of every 8, my wife is Chinese. And I have seen the same article in shops in Changping for less than 300 Yuan. So obviously I thought yours would be a cut above that. I know you are thinking "So sad, too bad". I could expect any manufacturer's bag to last at least 20 - 30 outings - not 3 before the piping delaminated
My mistake, PurseValley.cn.
Let the internet crucify your business

I bought four bags and they arrived today - absolutely gorgeous and extremely well made. Definitely going back for more.

I bought:

1 Louis Vuitton Capuciness Crocodile Leather Red MM ******* C$420.62
1 Louis Vuitton Cluny Corail C$349.22
1 Prada Double Tote Crocodile Leather Bag Green C$395.95
1 Gucci Bamboo Daily Blooms Bag Blush Pink C$388.16

I have never ordered a purse online, let alone a fake one. I wanted to get a Louis Vuitton never ful, but think it's crazy to pay 1400$ for a purse that will get thrown around. I went out on a limb, despite reading the negative reviews. I ordered my purse and within 13 days I recieved it. I payed an extra 3$ for insurance, and signed up to get email updates for the tracking number. The minute I placed my order I called customer service to confirm. They were great! They told me that my credit card may be charged 5-7$ more due to currency exchange from U. S to China, which is completely understandable. Atleast they tell you.
I love this purse. It's great quality, it doesn't "feel" or look cheap, and it looks almost identical to the real ones. The only difference is minor changes to the inside, but who stares at the inside of a purse?
Yes, when you open the box up, initially it smells like plastic, but that's only because it's wrapped in it and shoved Ina box for shipping across seas for 2 weeks. Mine aired out in 1 day. People expect to much, but in reality, it's NOT the real thing, and your paying not even a quarter of the price. I'm extremely satisfied with my purchase and will definitely order from them again. If your like me, and just don't want to spend crazy amounts of money on a purse, but you still like nice things, I recommend this website. :)