• PurseValley

PurseValley

Write a Review

Overview

PurseValley has a rating of 3.0 stars from 450 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PurseValley most frequently mention customer service, great quality, and real thing. PurseValley ranks 2nd among Blog sites.

13
See all photos
How would you rate PurseValley?
Top Positive Review

“Excellent LV Speedy 25”

Gina C.
6/30/15

Was surprised at how quick I got the bag. A little hiccup with western union payment versus credit card, that took about 3 days. But once bag was shipped it arrived within 4 days! So total of 10 days to get the bag. After reading what too look out for fakes the only thing I could spot was 6 stitches instead of 5 on handle leather patch. Otherwise it looks just like the one in the store. I'm very happy. Will order from them again.

Top Critical Review

“Bunch of clowns selling cheap items”

James B.
7/29/15

Disgusting and shocking! This business should shutdown. All their staff need basic customer service training. The level of arrogance with these pathetic so called "friendly staff" is extremely high. They simply don't care and don't honor their warranties and guarantees. Stay away from these rat bags. I comment on their facebook page so they remove it? Wonder why? Because its the truth. So posting on every single website out there about this place. Stay away and don't bother with them because you will have a bad time.

Reviews (450)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (101) purse valley (87) credit card (55) louis vuitton (31)
Thumbnail of user joes643
Michigan
1 review
5 helpful votes
  • Send Message
January 25th, 2017

Orderd a wallet for $155.00nincludbg shipping. They tried charging my Amex $900+ and it was declined. They emailed me telling me there was an issue with my payment and I replied letting them know. I never heard back from them.

Thumbnail of user km213
Florida
1 review
3 helpful votes
  • Send Message
August 20th, 2017

I am another one who ordered in July and then got the notice about moving warehouses... I called and they said it would be shipped out within a few days... weeks later I called and it didn't go through, then I sent an email, it bounced back... Finally on August 11th I got an email stating my package has shipped. It still just says "in transit" but I will let you know if it arrives.

8. 25. 17 Update: I have received my bag! It is pretty good but not 100% 1:1 match. The LV print is just a smidge off center but otherwise the quality is great and no weird odor. I am just glad I didn't get scammed! If you haven't stopped payment yet, hold out, your bag is probably coming!

Thumbnail of user billm184
New Jersey
1 review
7 helpful votes
  • Send Message
January 30th, 2017

I have to admit.
I wasn't to confident after ordering a wallet
To find so many negative reviews.
Yes it was a a few more steps ordering (giving my account permission to allow an international charge
But over all.
Great experience...
Have a hard time relating to all the negative reviews?
The wallet came earlier than expected.
My wife is in love with it.
Quality was there. Wallet was close to a perfect match for her genuine LV Reggia

And over all a great experience.
What can I say

Thumbnail of user angelas1754
California
1 review
0 helpful votes
  • Send Message
September 15th, 2021

I tried to purchase a bag from this ridicules company and when it was time to pay it said something about sending a link to my email in which I never got. So I contacted the customer service through chat and they told me that I never placed the order, So I conatacted them again when I found the order number and they told me to give them the correct email now. After some word exchange they blocked me from there chat. Believe me when I say I will not ever order from them at all period.

Service
Thumbnail of user ayeshar
GB
1 review
6 helpful votes
  • Send Message
June 27th, 2012

I recently ordered a bag from www.ipursevalley.co and it was a really bad quality bag. When I complained, they asked me to send it back which costed me £30 and promising a new bag. The bag arrived but it was broken as soon as I opened it and it was a poor replica of the MM artsy. It did not look anything like the actual bag. Now, they wont give me the money back and want me to spend another £30 to send this broken bag back! I am disappointed and they ripped me off. I would never recommend purse valley or club couture for replica bags! Horrible horrible quality bags!

Thumbnail of user nikkij20
Texas
1 review
14 helpful votes
  • Send Message
December 30th, 2016

I ordered from this company and they kept trying to get $1.00 authorizations from my bank. Sounded suspicious to me so I canceled my order, two weeks later there were over $3000 in fraudulent online purchases made on my credit card. I hadn't used my card anywhere else, so I know it was them. DONT PURCHASE ANYTHING from this company. Do not provide them with any credit card information. They are crooked!

Thumbnail of user danielled77
Massachusetts
1 review
3 helpful votes
  • Send Message
July 14th, 2017

I received my bag a week ago and I love it. I'm not a expert on Louis Vuitton bags but it looks perfect. My friend has a real Louis Vuitton bag and i put mine next to hers and you would never know mine is a replica. I got the Pallas gm bag. It really is a beautiful bag. One thing the hardware on the bag was chipped but they are sending me a new one. Not sure what all the bad reviews are about. Coustomer service was great to me. Thanks purse vally

Thumbnail of user porschev
Michigan
1 review
12 helpful votes
  • Send Message
March 4th, 2014

I have ordered several items from this website and they take a while to come from China, but they were worth the wait. I got an LV Damier Neverful bag and most people can't tell that it isn't real. I paid about 200.00 USD for it and it retails for 980.00 at the LV store here in Troy, MI. The inside of the leather straps are starting to show cracking and wear after about 6 months, but I think I have been overloading and overusing it. I have also ordered an LV pouchette and some Tiffany silver pendants. They have great specials if you join the email list and I will order again.

Thumbnail of user jadel11
Texas
1 review
22 helpful votes
  • Send Message
December 24th, 2015

Some of their products' quality are ok, some are horible quality. I bought 4 bags for the 1st order. Had to return one due to their product's details, it missed some basic details compare to the authentic one (it was a LV bagatelle), i had to pay for the return shipping for an exchange (hermes birkin). But when i got the hermes birkin, I totally disappointed. The quality is tooo bad, and it smells funny, not leather smell. I contact them to return it for refund, they agree but asked me to pay for the return shipping (What? Really? Again?) i was mad... Now they convince me to return it for refund including some store credit (who cares about their store credit?). I asked them to refund the amount money i paid for the bag plus the amount of return shipping fee but they didn't agree... Still dealing with them now...

Thumbnail of user maryl522
Illinois
1 review
1 helpful vote
  • Send Message
June 22nd, 2017

I received my Artsy Louis Vuitton purse 2 days ago. The Artsy purse is well tailored and I love it but it has a very gaseous stench. I am hoping it airs out very soon. I am wondering what I should do about it?
I am also wondering if the leather on the wrapped handle is the right color. The handle and matching leather parts are beige in tone rather than in a usual warm tan.
*******@yahoo.com

Thumbnail of user yuleikym
New Jersey
2 reviews
0 helpful votes
  • Send Message
July 11th, 2017

To anyone looking to purchase replica bags and items, I recommend Purse Valley. I want to express my thank you's and I wish to give a positive review to them overall. They are professionals. I received my order of the Louis Vuitton "Neverfull" hand bag
And I am more than happy with the overall quality of this product. I will admit that I was akeptical af first, but I absolutely love my bag, it is VERY similar to the authentic, no one can tell the difference! The price and quality are very good and the bag truly
Looks identical to the authentic; I am in love! I will definately be doing more orders from Purse Valley!

I want to express that I am a very Happy Customer.

Thumbnail of user aym510
Maryland
1 review
7 helpful votes
  • Send Message
June 9th, 2017

After I tried to make a purchase using the money gram option and was told there would be an additional fee, I switched to the credit card option and later received an email saying they couldn't process credit card payments at that time. I got suspicious and sent a reply canceling my order altogether. I received a response saying they wanted to offer me a coupon code or the option to negotiate a price. I still said please cancel, and several days later I received an email saying my order shipped and my credit card was charged for an amount that I did not authorize. THEN the bag was shipped and it wasn't even the right bag. I also received a bracelet that I ordered which was too small to fit on my wrist. Literally a child sized bracelet. I can't even deal.

Thumbnail of user mandyw12
Texas
1 review
7 helpful votes
  • Send Message
November 30th, 2016

Was called from my AMEX company telling me that there was a $1200 charge trying to be pushed through. I attempted to purchase a bag from Purse Valley months ago, but my order was canceled, now they are trying to milk me out of $$$. Canceled my card, and WILL never recommend this shady company.

Thumbnail of user lornag4
Utah
1 review
26 helpful votes
  • Send Message
August 19th, 2015

I purchased a LV monogram purse and I couldn't be more pleased! I will definitely purchase again from this site. I was expecting a 3 week shipping time and it came in half that time.
The purse was packaged just like it would be straight from LV. I am so happy I took a chance! Maybe I will buy a Prada next. I am so glad I read the reviews and took the leap.
VERY HAPPY (fashionable) critic.

Thumbnail of user cindyp79
New York
1 review
0 helpful votes
  • Send Message
June 27th, 2017

1 Louis Vuitton Monogram Brazza Wallet
1 Louis Vuitton Monogram Favorite PM
I am a returning customer for past 3yrs and absolutely love all items bought! My friends and family do too! Quality, shipping and communication is super A+ transactions... I will be back for my next order soon... Thanks so much!

Thumbnail of user allieb26
Maryland
1 review
5 helpful votes
  • Send Message
July 3rd, 2017

Don't buy from this very dishonest company. Purse Valley should be shut down for the crap they call good quality. They will not refund your money even though that's what they promise. Crooks!

Thumbnail of user vn4
Australia
1 review
8 helpful votes
  • Send Message
July 9th, 2013

Prices have in some cases tripled! Bags are ok depending on which brand you get, stay away from chanel! For what they are far to expensive not worth buying!

Thumbnail of user tammys377
California
2 reviews
3 helpful votes
  • Send Message
March 12th, 2020

Received watch that didn't work - paid $500. Returned as instructed and nothing. Very disappointing. I emailed them several times and Julia never responded. Scam

Thumbnail of user braved1
Philippines
4 reviews
0 helpful votes
  • Send Message
November 16th, 2021

It has been a pleasure doing business with them. Their team is very passionate about their work and knows the industry inside out. I will be back again in the future!

Thumbnail of user mariat175
Australia
2 reviews
4 helpful votes
  • Send Message
July 9th, 2018

I purchased Balenciaga Bag and at first communication was very good. Once payment was received via Western Union I never heard from Pursevalley Again and have did not receive any goods!
BEWARE THIS SITE IS A SCAM!

Thumbnail of user daniew1
New York
1 review
0 helpful votes
  • Send Message
February 15th, 2017

My sisters and friends thinks its real its a great quality bag it took like 3 weeks to ships thats only because of Chinese new years after it ship it came in 3 days i was amazed at the quality even matched it up with a authentic one this is the best site for lv replicas cant wait to purchase some more stuff! I LOVE YOU PURSEVALLEY

Thumbnail of user kasandreeias
Sweden
1 review
2 helpful votes
  • Send Message
July 30th, 2015

I've had a wonderful vacation, thanks to PurseValley.cn for sending me in 6 days my order, with all my beauties ( handbags, shoes)
Definitely I will return for more shopping.

Thumbnail of user rachelm160
Florida
1 review
2 helpful votes
  • Send Message
August 26th, 2017

I bought 3 bags online and never received them. The email and phone # provided to me don't exist. Now the website isn't even up anymore. Someone was responding to my emails for a while and then one day every communication ceased to exist.
When I wrote them, the email bounced back and said email didn't exist. The phone just rings and then hangs up. DO NOT WASTE YOUR HARD EARNED MONEY ON THESE CHINESE WEBSITES. Sneaky crooks who act like they care about your order but go and make another website to catch other victims.

Thumbnail of user aprilm47
Washington
1 review
15 helpful votes
  • Send Message
September 29th, 2016

Doesn't look at all like an authentic LV. They must photograph authentic designer products, but ship their fake manufactured ones out. Then, they make you pay to return it.

Thumbnail of user jadend
Canada
1 review
6 helpful votes
  • Send Message
July 29th, 2017

I know their website is convincing and looks professional but the quality is absolutely terrible and their customer service cannot possibly get any worse. I bought something not believing the reviews and it was a terrible idea on my part. STAY AWAY AT ALL COST! This website is terrible!

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Company Representative

Thumbnail of user ashleye13
Ashley E.

How do I know I can trust these reviews about PurseValley?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about PurseValley?