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Quadratec

How would you rate Quadratec?
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Canada
1 review
0 helpful votes
Follow Mary-ann H.
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My mom bought me a new muffler a month before Christmas. I installed it Jan 1st. By Feb 1st. The muffler is completely rusted. I thought that I was getting the top of the line product. Never have I ever had a muffler rust out. Garbage quality obviously

Date of experience: March 21, 2023
Massachusetts
1 review
0 helpful votes
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Do you really not know if I received my order?
August 26, 2021

Do you really not know if I received my order? You must have that data. Using that line as a lead-in to get me to fill out a survey is disingenuous. Would not recommend using this site jabber. Send it from a quadratec inbox and be more genuine, I bet you'd get more responses.

Date of experience: August 26, 2021
Texas
2 reviews
6 helpful votes
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Quality of Service
July 16, 2020

I am giving them a 1 star rating due to the quality of there customers service. Email them several times to checked on order and see if they had a date of shipping on my product. No answer on any of my emails. Seems this company only wants your money and doesn't care about service to customers. Very flustering.

Date of experience: July 16, 2020
California
1 review
0 helpful votes
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I had ordered 5 items to only receive 3
March 6, 2024

I had ordered 5 items to only receive 3. I called customer service who promptly told me 2 items had to be shipped from manufacturer. One week later still waiting for items. Would of liked to know ahead of time they didn't have all the items on hand.

Date of experience: March 6, 2024
Georgia
3 reviews
0 helpful votes
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Quadratec's installation guidance is always spot-on. I am not very mechanical, but the product descriptions give sufficient skill-level info to let me know which things I can attempt myself and which things I need to seek help with.

Date of experience: March 28, 2022
Texas
1 review
0 helpful votes
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Quadratec almost always has whatever you're looking for, and usually at regular industry prices or lower. They have a great selection and I love the customer reviews and provided images. It's also nice that they include installation expectations. I will always be a return customer.

Date of experience: September 9, 2021
California
1 review
0 helpful votes
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Fix my problem
May 16, 2022

Bought a used Jeep and noticed that headlights flickered. Did some research and found that I needed this product. Found other brands twice as much or more. Saw these and the price was right. Installation was easy. Less then 15 min. Would recommend this product.

Date of experience: May 16, 2022
Texas
1 review
0 helpful votes
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Can't order anything
February 21, 2021

I tried to order a hoist to take the top off of my Jeep. The shipping date kept getting moved back so I cancelled and ordered from Amazon. I have looked into ordering 2 other parts from them and they are always out of stock. The only thing they are good for is to find things you may want for your Jeep and then order from someone else.

Date of experience: February 21, 2021
Sean M. Quadratec Rep
over a year old

Hello Darren,

I am very sorry to see that the hoist that you had on order was not in stock and the ETA was pushed back. We do offer many items from different manufacturers and we constantly have stock orders in with the manufacturers. We are attempting to get as many of those stock orders delivered to us as possible. Again, I do apologize.

Thank you

Illinois
2 reviews
0 helpful votes
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I would recommend Quadratec to potential customers...
July 22, 2022
Updated review

I would recommend Quadratec to potential customers for electronic products. They offer a wide variety of stereo equipment along with backup cameras that are competitively priced. Their products are of good quality. Ordering from Quadratec was a breeze!

Date of experience: July 22, 2022

Easy and quick order process!
October 10, 2021
Previous review

Easy and quick order process!

Date of experience: October 10, 2021
Illinois
1 review
0 helpful votes
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So much detail provided
June 26, 2021
Updated review

So much detail provided. Really appreciate this. Many options provided and measures in place to assure I am purchasing the right product. The customer reviews are helpful and I like that representatives answer questions.

Date of experience: June 26, 2021

So much detail provided
June 12, 2021
Previous review

So much detail provided. Really appreciate this. Many options provided and measures in place to assure I am purchasing the right product. The customer reviews are helpful and I like that representatives answer questions.

Date of experience: June 12, 2021
Nevada
1 review
0 helpful votes
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Process is easy and quick!
December 6, 2021

Process is easy and quick! After looking online for this part I finally came across this website which carried the appropriate cord I need it for my jeep. I will definitely recommend this site as well as continue to use myself. Don't hesitate when it comes to quality.

Date of experience: December 6, 2021
New Jersey
1 review
0 helpful votes
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I don't understand why I'm being charged state sales...
September 16, 2021
Updated review

I don't understand why I'm being charged state sales tax when I don't live in PA. This is the only out of state business that I've seen charge this. I feel it's just a way to get more money from the consumer. Very disappointing to say the least.

Date of experience: September 16, 2021

I don't understand why I'm being charged state sales...
October 8, 2021
Previous review

I don't understand why I'm being charged state sales tax when I don't live in PA. This is the only out of state business that I've seen charge this. I feel it's just a way to get more money from the consumer. Very disappointing to say the least.

Date of experience: September 8, 2021

Easy process
June 16, 2021
Previous review

Easy process

Date of experience: June 16, 2021
Virginia
1 review
0 helpful votes
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Wiring harness fit like a glove, even the tabs to hold it to the rear frame lined up for a really professional looking job. I did change running the hot wire all the way up to the battery after I found a Youtube video where they just wired it to the 12 volt outlet located in the rear of the Jeep. This outlet can be changed from only on with the ignition on to always on by moving a fuse in the fusebox (#43 if I remember) The fusebox panel shows you which position for each different application. Another Youtube video will show you how to get the rear panel off to reach the wiring on the outlet that way I only had to run a couple of feet of hot wire and its all inside out of the weather instead of under the Jeep. Made more sense to me.

Date of experience: February 27, 2024
Illinois
28 reviews
3 helpful votes
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Nice site!
November 24, 2021

Nice site. I ordered a spring for my jeep there. Came on time. The quality is good, only the paint is missing in places, but this, as I understand it, is not critical.) I decided to place an order there, because my colleague makes purchases there all the time. He is generally satisfied and still recommends it to me and his friends, because for him it is not just a hobby, but a whole business. Since he got to this point, this site is probably worth checking out.

Date of experience: November 23, 2021
India
6 reviews
0 helpful votes
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Good online shop for buying a wide range and the variety of jeep parts and accessories. Very genuine and authorized site with premium quality products. On time and fast shipping service provided. I also liked their collection of jeep Shirts, Mugs and Books. All the products are excellent.

Date of experience: July 22, 2021
Texas
2 reviews
0 helpful votes
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I enjoy the website and company but there's really not too many options they all seem about the same as well as pretty expensive for a lot of the lighting features and other parts. I was able to find the exact same brands on Amazon for less money.

Date of experience: December 17, 2022
California
1 review
0 helpful votes
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My shopping experience is great
May 11, 2021
Updated review

My shopping experience is great. Mostly I'm able to find the parts and accessories that I need. Sometimes the parts that I need are not available for a period of time. However, I like the way quadratec allows you to see what's in stock through their filter menu

Date of experience: May 11, 2021

Great, easy, efficient
May 2, 2021
Previous review

Great, easy, efficient

Date of experience: May 2, 2021
Maryland
1 review
0 helpful votes
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The Gladiator grill adapters are not very strong
February 12, 2024

The Gladiator grill adapters are not very strong. Because they are plastic with a split in the housing and because it is a friction fit, they break easily. One of mine broke with very little force being applied. Once they break your screwed. Had to super glue mine, hope it holds up. These adapters should be aluminum or a stronger composite.

Date of experience: February 12, 2024
Texas
2 reviews
0 helpful votes
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I found the items I needed/wanted easily
September 1, 2021

I found the items I needed/wanted easily. The website supplies pretty good info about the products but you, as a consumer, have the responsibility of making sure the products are correct for your make/model, etc. if you're not sure, give Quadratec a call/email, I bet they'll help you out. The product pages usually have a few customer photos of the product & you can see the fit or how it might look on your ride. My products arrived quickly, and the only issue I had was the set screw used to tighten the rear view mirror needed a bit of thread cutting. A bit of time & patients on my part was all that was needed.

Date of experience: September 1, 2021
Texas
1 review
0 helpful votes
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I ordered Quadratec wheels and now the tazer mini chip. Both purchases went smooth with reasonable shipping times. 3 of my wheels arrived on a Sunday evening(Fedex's fault), one arrived Monday morning. They made up for their mistake.

Date of experience: May 23, 2021

Overview

Quadratec has a rating of 3 stars from 7,684 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Quadratec most frequently mention customer service, fast delivery and great experience. Quadratec ranks 5th among Auto Accessories sites.

service
960
value
58
shipping
55
returns
44
quality
7,496
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66,025 reviews
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