• Radaris.com

Radaris.com

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Overview

Radaris.com has been flagged for suspicious review activity. Many of the reviews look fake and are currently being investigated or have been removed.

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Top Positive Review

“Reverse phone lookup is awesome!”

Adam j.
9/26/24

Unexpectedly found Radaris when I was trying to find out who was calling me from an unknown number. The service provided all the information I needed. Very useful feature when you need to quickly find out who is calling. I recommend it!

Top Critical Review

“Stalker uses Radaris to locate me”

Stohy Y.
3/25/24

The customer service is non- existent and they NEVER respond to phone calls - barely to repeated emails. I have a stalker that has used Radaris to locate me! I contacted their web host and am hoping this will help me get them to remove my info permanently!

Reviews (279)

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customer service (38) phone number (24)
Thumbnail of user anthonyv621
1 review
11 helpful votes
  • Send Message
April 14th, 2021

They said they would return my money that Paypal sent on automatic payment. I had cancelled the service with one day and never used the service but was still charged. They said they would give a full refund and now they are not holding up to their agreement. I have emails stating this from customer service. I'm filing a claim if I don't get some results

Thumbnail of user jessicam3940
Jessica M. – Radaris.com Rep

Dear Anthony,
We apologize for any dissatisfaction you experienced with our service. We strive to provide the best experience to all our customers, and we are sorry that we fell short of your expectations. We understand the importance of your satisfaction, and we want to make things right.
To process your refund, kindly provide us with your order details or any relevant information related to your purchase at communicate@radaris.com or customer-service@radaris.com. Rest assured, we will investigate the matter and issue the refund promptly if applicable. Your feedback is crucial to us, and we will use it to improve our service and ensure a more positive experience for our valued customers.
If there's anything else we can do to assist you, please let us know. We appreciate your understanding and look forward to resolving this matter to your satisfaction.

Best regards,
Radaris Customer Service

Thumbnail of user raulv111
1 review
5 helpful votes
  • Send Message
July 6th, 2023
Verified purchase

All I got from them was addressed known for this person, phone numbers and marital status. Information I already have that can be easily found for free. No background or criminal records. Once I contacted them I was told that they try to get as much information they can but they do not guarantee results. Is a total SCAM. Can't understand how is this company legal. Total rip-off!

Tip for consumers:
This is a SCAM and it should not be legal

Products used:
Background check

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Quality
Thumbnail of user jessicam66
Jessica M. – Radaris.com Rep

Hi Raul,
I am sorry to hear you were not satisfied with the information you received.
With millions of records updated every day, it can be difficult to have complete records from every individual. Additionally, not all criminal records are available publicly.

We would be happy to help you monitor the records for an individual.

Please contact us directly, so we can help you find the information that you need.

Best regards,
Radaris customer service
customer-service@radaris.com

Thumbnail of user kimberlief4
1 review
3 helpful votes
  • Send Message
October 31st, 2023

Over the past few months, I've found myself frequently turning to Radaris for personal and professional research. As someone who values both accuracy and ease of use, this platform truly delivers. Delving deep into its database, I've been able to reconnect with long-lost friends, vet potential business contacts, and gain insights that would have remained obscured on other platforms.

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Thumbnail of user jessicam66
Jessica M. – Radaris.com Rep

Dear Kimberlie,

Thank you so much for taking the time to leave us such a positive review. We're thrilled to hear about your positive experience with our service. Your kind words truly motivate our team to continue delivering top-notch solutions. We're here to assist you whenever you need us. Thanks again for your support!

Best regards,
Radaris Customer Service

Thumbnail of user rb737
1 review
6 helpful votes
  • Send Message
October 30th, 2023

I've been talking with their customer service people for several months now, trying to get my records removed. They're terrible about responding, and they're incompetent. They haven't been able to get my data taken down even though they've repeatedly said they already did it.

Same thing with the phone support:(

Is there someone more competent who can help me here? It looks like Radaris actually responds. Please help! I'd rather not reveal all of my personal details here in public, but if someone from Radaris can please message me here I'll provide my email address so we can talk.

Tip for consumers:
Please just tell me how to talk to someone who can actually help

Products used:
opt out or removal

Service
Thumbnail of user jessicam66
Jessica M. – Radaris.com Rep

Hello, dear R B.!

Thank you for contacting us.
In order to remove information from Radaris.com, you will need to contact us directly at customer-service@radaris.com. We will send you the simple instructions and answer any specific questions you may have.
If you experience any issues with this process, the Radaris team will be happy to help you complete your removal request.

Best regards,
Radaris customer service

Thumbnail of user laurab3674
4 reviews
9 helpful votes
  • Send Message
March 23rd, 2024

I simply entered my date of birth, first and last name, as well as state and city, and Radaris gave me the desired result.

Thumbnail of user jessicam66
Jessica M. – Radaris.com Rep

Dear Laura,

Thank you so much for taking the time to leave us such a positive review. We're thrilled to hear about your positive experience with our service. Your kind words truly motivate our team to continue delivering top-notch solutions. We're here to assist you whenever you need us. Thanks again for your support!

Best regards,
Radaris Customer Service

Thumbnail of user tomh1375
1 review
10 helpful votes
  • Send Message
June 9th, 2021

Before I paid the $34.78 to see my report, I checked their 'Sample Report'. It had a 'Summary' section that had the key information I was looking for along with a lot of data you can easily fine doing a few Google searches.

After paying the $34.78 and getting my report, it was missing the 'Summary' section. When I emailed to complain, they said the '(sample) report is dated August 15,2014'. That didn't make me feel any better and I don't think their customer support really cares because they got their (my) money.

Best advice, don't waste your money on Radaris.com.

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Value
Thumbnail of user jessicam3940
Jessica M. – Radaris.com Rep

Dear Tom,
We apologize for the disappointment you experienced with our people search service. We strive to provide accurate and valuable information to our users. To better understand your concerns and address the issue, could you please provide us with more details about the expectations that were not met on mail communicate@radaris.com? Your feedback is essential to help us improve our services and ensure a positive experience for all our visitors. We value your input, and with your assistance, we can investigate the matter and take appropriate action to enhance the accuracy and transparency of our ads. Thank you for taking the time to share your thoughts, and we look forward to resolving this matter to your satisfaction.
Kind regards,
Radaris Customer Service

Thumbnail of user maddien12
4 reviews
5 helpful votes
  • Send Message
October 26th, 2023

I recently stumbled upon Radaris, and honestly, I'm impressed. In today's digital world, finding reliable information can be like hunting for a needle in a haystack. But Radaris really came through. I did a quick search on an old classmate, and there she was! I was skeptical about the accuracy, but turns out, it was spot on. The interface is friendly, and nothing overly complicated. Hey, you've earned a fan here!

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Thumbnail of user jessicam66
Jessica M. – Radaris.com Rep

Hello, dear Maddie!

We're incredibly grateful for your positive feedback! Your review brightened our day and reassured us that we're on the right track. It's our goal to provide exceptional service, and we're thrilled to have met your expectations. If you have any questions or need assistance in the future, please don't hesitate to reach out. Thank you for choosing us!

Warm regards,
Radaris Customer Service

Thumbnail of user tanyam499
5 reviews
7 helpful votes
  • Send Message
December 31st, 2023

This site is an amazing source of information and they have great customer service! I've mistakingly run a report for the wrong person, the support team quickly sent me the report for the right person free of charge. I'm so happy! Thank you

Thumbnail of user jessicam66
Jessica M. – Radaris.com Rep

Dear Tanya,

Thank you so much for taking the time to leave us such a positive review. We're thrilled to hear about your positive experience with our service. Your kind words truly motivate our team to continue delivering top-notch solutions. We're here to assist you whenever you need us. Thanks again for your support!

Best regards,
Radaris Customer Service

Thumbnail of user dustinh422
2 reviews
5 helpful votes
  • Send Message
September 28th, 2023

I've subscribed to Radaris in order to check background information on potential renters of my property. The service is very convenient and shows criminal records or past evictions if available. This additional layer of security before renting out my apartment is priceless and makes me feel secure. I highly recommend Radaris to any landlord looking to rent out.

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Thumbnail of user jessicam66
Jessica M. – Radaris.com Rep

Dear Dustin,

Thank you so much for taking the time to leave us such a positive review. We're thrilled to hear about your positive experience with our service. Your kind words truly motivate our team to continue delivering top-notch solutions. We're here to assist you whenever you need us. Thanks again for your support!

Best regards,
Radaris Customer Service

Thumbnail of user johnd258
1 review
10 helpful votes
  • Send Message
May 3rd, 2014

Back in March of 2012, I went through Radaris' "Opt-out" procedure. Five days after submitting my request, I received an e-mail confirming they had removed me from their website. I did an internet search on my name and sure enough, Radaris' site was no longer in the results! Great, right? Wrong! The anonymity was short-lived (it lasted a little more than a year) because my Radaris page is showing up again. Apparently opting out is only temporary. Why honor my request initially and then just put me right back up there? They must think you'll never check again.
I absolutely despise this website and others like it. I realize they just display info that is available through other channels, but most people won't go to those lengths, they'll just google you. Stop making it so easy to find me, Radaris!

Thumbnail of user emmayoung116
2 reviews
7 helpful votes
  • Send Message
April 22nd, 2023

I absolutely love using Radaris to access public records! With just a few clicks, I can gain valuable insights into someone's history, education, and professional background. It's truly amazing how much information is available at my fingertips! I feel confident in making informed decisions about who to trust. If you want to stay ahead of the game and make smarter choices, I highly recommend giving Radaris a try!

Thumbnail of user jessicam66
Jessica M. – Radaris.com Rep

Hi Emma,
Thank you for this review.
Please let us know if we can help you find any of the information that you need.

Best regards,
Radaris customer service

Thumbnail of user claired200
3 reviews
20 helpful votes
  • Send Message
December 28th, 2023

A persons profile in so many cases has relatives and associates listed that are totally incorrect.
Other information is incorrect as well.
How can this happen that a persons profile has no accurate information at all?

Service
Quality
Thumbnail of user jessicam66
Jessica M. – Radaris.com Rep

Dear Claire,

We apologize for any inaccuracies or misinformation that may have been published on our service.

To assist us in promptly addressing the issue, could you kindly provide specific details about the incorrect information or the link to the page where the misinformation is displayed to customer-service@radaris.com?

This will allow us to investigate and rectify the matter immediately. We take user feedback seriously and are committed to ensuring the accuracy of the data on our platform.

Rest assured, we will thoroughly review the provided information and take necessary steps to correct any inaccuracies. Thank you for bringing this to our attention, and we appreciate your cooperation in helping us maintain a reliable and trustworthy service.

Best regards,
Radaris Customer Service

Thumbnail of user opto8
1 review
8 helpful votes
  • Send Message
November 13th, 2013

This website won't let you remove your full name, age, or city (including previous cities) After contacting their support they reply that due to numerous responses they are unable to help with removal but they will email you when they began to offer a new way to control your information which is coming soon (no date given) The only thing you can do is remove up to three other links that may or not be related to you. Unfair and shady!

Thumbnail of user carla575
5 reviews
44 helpful votes
  • Send Message
September 4th, 2017

Contrary to what these scam companies tell you it is most definitely Illegal to post peoples private information without their consent. Do a google search to find the law related to this. Please file a complaint with the States Attorneys Office for companies Headquarter location. Its the only way we can put an end to these companies that are behind a million dollars a week in scams of vulnerable people.

Thumbnail of user cassiek65
4 reviews
2 helpful votes
  • Send Message
November 18th, 2023

As a young mom, this service has become an indispensable tool in my life. Whether I'm looking to connect with other parents for playdates, research individuals for background checks, or simply stay informed about my community, their features have made it really easy.

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Thumbnail of user jessicam66
Jessica M. – Radaris.com Rep

Dear Cassie,

Thank you so much for taking the time to leave us such a positive review. We're thrilled to hear about your positive experience with our service. Your kind words truly motivate our team to continue delivering top-notch solutions. We're here to assist you whenever you need us. Thanks again for your support!

Best regards,
Radaris Customer Service

Thumbnail of user lynl2
1 review
11 helpful votes
  • Send Message
May 4th, 2014

I am absolutely furious! Found radaris via google because they have my personal information and a picture of me on their website from when I was younger. No idea how they got a picture like that. I've never heard of this website and they are the hardest people to get in touch with. I hope one day it will be illegal for websites to do things like that.

Thumbnail of user justinm59
1 review
4 helpful votes
  • Send Message
March 2nd, 2015

I was particularly interested in learning to see if my friend had something on him I didn't know. Their report had his current address and an email which was cool- plus I found out he's a speeder... goes with his driving habits for sure.

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Thumbnail of user jessicam66
Jessica M. – Radaris.com Rep

Hi Justin,
Thank you for letting us know that you found our information useful.

Please let us know if we can help you find anything else you need.

Best,
Jessica

Thumbnail of user paigel151
2 reviews
4 helpful votes
  • Send Message
April 15th, 2023

Okay, let me start from afar. It had been years since I had last seen my childhood friend. She moved away with her family and we lost touch. I had always wondered what had happened to her and where she was living now.
I entered as much information as I could remember about her - full name, birthdate, and last known address. After a few moments, Radaris generated a report with her current address and phone number. I immediately called her and we spent hours catching up on each other's lives. She had moved across the country to start a new job and had lost touch with many of her old friends and family members, including me.

Thank you. I am a very satisfied customer.

Products used:
background check report

Thumbnail of user jessicam66
Jessica M. – Radaris.com Rep

Hi Paige,
We are so happy to hear you were able to reconnect and that we were able to help you.
Please let us know if there is anything more we can do to assist you.

Best regards,
Radaris customer service

Thumbnail of user januszd
1 review
14 helpful votes
  • Send Message
July 6th, 2015

I happened to find information about myself. The phone number listed was changed 10 years ago, the occupation is wrong, the education is wrong and the ethnicity is imprecise. I am Polish rather than a generic Eastern European. The entry also lists the former owner of my house as still living there!

How could Radaris stay in business?

Thumbnail of user jessicam66
Jessica M. – Radaris.com Rep

Hi Janusz,
I'm sorry to hear that you didn't find the information you were looking for. The Radaris search engine collects information from many different sources, so it is a challenge to keep every record current and exact, but I'm sure you would find that most records are very accurate.

Best regards,
Jessica

Thumbnail of user neusculada
2 reviews
7 helpful votes
  • Send Message
May 26th, 2023

Radaris is an excellent service that offers easy access to public records and provides a wealth of information about individuals' backgrounds. Users can learn about their education, work history, and more, which can be useful for making informed decisions about who to trust.

Thumbnail of user jessicam66
Jessica M. – Radaris.com Rep

Hi Neus,
Thank you for this review.
Please let us know if we can help you find any of the information that you need.

Best regards,
Radaris customer service

Thumbnail of user lauriel11
1 review
16 helpful votes
  • Send Message
December 25th, 2015

I wish the a$$holes that run this worthless website have a miserable life. I've told them not to post my personal information on their website because I have a stalker that I'm afraid of and they take my information off for a while then put it right back up there later. I really hate radaris and mylife.com and other companies like them who post people's personal information against their wishes to not make their information public. In my opinion, they also help thieves gather information for identity theft. Am looking for group to form a class action lawsuit against them.

Thumbnail of user jessicam66
Jessica M. – Radaris.com Rep

Hi Laurie,
Our records show that the information you identified was removed in October. We have been unable to find any related information currently on our site.

If you have found information you would like removed, please follow the instructions for removal available at, http://radaris.com/page/how-to-remove

Thank you for taking the time to voice your concerns. We would be happy to help you correct any issues you have.

Best regards,
Radaris customer service

Thumbnail of user mm333
2 reviews
1 helpful vote
  • Send Message
October 23rd, 2017

I am a due diligence researcher who was seeking info on a company of questionable character. I purchased a Radaris report on the company hoping to learn more details. Sadly, they were able to provide very little in the way of specifics. I wrote them expressing my disappointment at the lack of detail and they refunded my purchase immediately (and we're gracious about it to boot!). It's nice to know that there are still people who stand behind their products. I will not hesitate to use them again in the future.

Thanks again, Radaris

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Thumbnail of user lynnd620
3 reviews
4 helpful votes
  • Send Message
November 8th, 2022

They didn't find the email address I needed, but the report I bought from them showed the correct phone number of my friend. I was able to call her and now we promised to each other that we will stay in touch. Very happy about this.

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Thumbnail of user jessicam66
Jessica M. – Radaris.com Rep

Hi Lynn,
We are so happy to hear that we were able to help you by giving their phone number.

Please let us know if you would like help finding any additional information.

Best regards,
Radaris customer service
customer-service@radaris.com

Thumbnail of user annes1463
1 review
3 helpful votes
  • Send Message
March 2nd, 2023

The service is a little slow, but otherwise, there are more or less no complaints. Works without errors.
I did not try to use the services of their competitors, while Radaris is satisfying.
Next time I will add a more detailed review.

Thumbnail of user jessicam66
Jessica M. – Radaris.com Rep

Hi Anne,
Thank you for your review.
I'm sorry to hear the site seemed slow. When searching for common names, we have a lot of information to sort through.

Please let us know if we can help you find the information you need.

Best regards,
Radaris customer service

Thumbnail of user jodiebaker496
1 review
5 helpful votes
  • Send Message
August 23rd, 2023

I decided to write a review because the site helped me find my birth mother. I am very grateful to the staff. It was essential for me to reach her. I only knew her first and last name. And now, after 40 years, we have started communicating a bit. My children got to know their grandma, and I am delighted I got on Radaris. Honestly, I didn't get my hopes up; I didn't think it would work out. So thank you very much; whoever seeks will always find.

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Thumbnail of user jessicam66
Jessica M. – Radaris.com Rep

Hello Jodie,

We're incredibly grateful for your positive feedback! Your review brightened our day and reassured us that we're on the right track. It's our goal to provide exceptional service, and we're thrilled to have met your expectations. If you have any questions or need assistance in the future, please don't hesitate to reach out. Thank you for choosing us!

Warm regards,
Radaris Customer Service

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Jessica M.
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