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Radaris.com has been flagged for suspicious review activity. Many of the reviews look fake and are currently being investigated or have been removed.
Unexpectedly found Radaris when I was trying to find out who was calling me from an unknown number. The service provided all the information I needed. Very useful feature when you need to quickly find out who is calling. I recommend it!
The customer service is non- existent and they NEVER respond to phone calls - barely to repeated emails. I have a stalker that has used Radaris to locate me! I contacted their web host and am hoping this will help me get them to remove my info permanently!
I recently googled my name and found that this company was listing my personal information on the web for all to see my phone number and address. I contacted them via website to ask them to remove my file that they had on me that was unauthorized as I had no idea they even had my information to begin with. I have had no response and I tried to call the ONLY phone number that they list and they always have this message stating that all the customer service reps are busy and then they send you to a voice mail and then you don't hear back from them this has got to be illegal
I used radaris.com to check on a new plumber prior to inviting him to my home. I discovered on Radaris that there were a lot of complaints about his services and fond a person with good recommendation. Definitely a good site.
I searched up my dads name for the fun of it and it said that he was deceased. Which isn't true considering he just called me about 7 minutes ago. Its definitely a scam and false.
Products used:
The website
I have been attempting to have my information removed and they are requiring me to "create an account" to remove my information - instead of just taking it down.
I will not be giving you MORE data to sell or post and you do not need me to create an account to have you stop posting my info.
Tip for consumers:
Get a lawyer
Products used:
Removal of personal information
Hello,
We're truly sorry to hear about the difficulties you faced with our service. Please know that we are committed to protecting your privacy and complying with all opt-out requests. Our team is actively investigating the matter, and we will take immediate action to remove your personal information from our database as requested.
Please provide us with the specific details you wish to opt-out at communicate@radaris.com or customer-service@radaris.com, and we will expedite the process and ensure your information is promptly removed. We value your feedback and thank you for giving us the opportunity to address this matter. If there is anything else we can do to assist you, please don't hesitate to reach out.
Sincerely,
Radaris Customer Service
Don't be fooled by the "unlimited" background check offer. You receive 1 report. Then you receive reports that are no better than the free report. I contacted customer service for a refund and of course they said that they do not give refunds for reports that were obtained. This is only after you have been sucked into this trap. DO NOT WASTE YOUR MONEY
Hi Ronda,
You had access to unlimited reports until you cancelled your membership on 4/22. During your active membership, you received three reports with detailed, accurate and current data on three different people.
While we do not give refunds for full reports such as yours, we are always happy to help our customers find the information that they need.
If you would still like assistance, please call us at the number below with your Order # to be given priority in customer service.
Best regards,
Radaris customer service
customer-service@radaris.com
855-723-2747
While it is legal to post public information, I do not believe it is legal to sell this information for profit (I am not a lawyer so do not quote me). They sell your information and will re-upload in a few months if you manage to delete it. They are profiting from us without our permission. I had my info removed once and now it is all back. Any stalker or person who wants to harm you would be able to find you easy due to websites like this.
Hello,
We apologize for any inconvenience caused by the reposting of personal information. Your privacy is of utmost importance to us, and we take any claims of false accusations seriously. We want to assure you that our service does not engage in any unauthorized sharing of user data. To address this issue effectively, we kindly request you to share the specific details of the reposted information and any evidence that supports the false accusations. Our team will thoroughly review the matter and take appropriate actions to rectify the situation. We are committed to ensuring the accuracy and integrity of our platform and preventing any misuse of personal information. Your trust in our service is valued, and we will do everything possible to protect your privacy and reputation. Thank you for bringing this matter to our attention, and we are dedicated to resolving the matter in a fair and timely manner.
Sincerely,
Radaris Customer Service
When I need more information about my neighbors, I know where to go. I like to be aware of my surroundings. And the website makes it very easy to find everything. EVERYTHING you need. Criminal records, fines, family history.
Dear Daniel,
Thank you so much for taking the time to leave us such a positive review. We're thrilled to hear about your positive experience with our service. Your kind words truly motivate our team to continue delivering top-notch solutions. We're here to assist you whenever you need us. Thanks again for your support!
Best regards,
Radaris Customer Service
The worst, they refuse to remove your information. They say they must include everyone's name and age. However, the CEO Gary Norden does not list his age and gives a fake address and phone numbers. He appears to be a hypocrite and a coward.
Went through the process and Radaris would periodically indicate I would be supprised at what report would depict and that it found the party to have assets of $300k. When report was reviewed only contact info and possible relative info provided. Our county web site had multiple arrest records, Radaris none. Almost all Radaris info provided could be found via google search. Do not waste your time and money.
Hi TT
I am sorry that you were not satisfied with the information you received.
Many counties do not release their full records to companies. We do our best to have the full public records, but with hundreds of millions of people, it is not possible to be 100% complete.
Please give us a chance to help you. Contact Radaris directly by phone or at the email below so we can help you find the information you need. Often there are multiple reports on the same person and one of these may have what you are looking for.
Best regards,
Radaris Customer Service
customer-service@radaris.com
This site should be shut down. I finally had my information removed after several emails with their customer service. I sent them the URL and refused to jump through their hoops. I kept asking who my attorney should contact then they removed my information.
I am looking up my Senators and Reps and sending them links to their information and demand something be done with these websites that collect personal data to sell.
Hello,
I apologize for this issue, but it seems we did not have enough information to know what record you wanted to remove.
It was not until you sent us a URL that were able to help.
Millions of people use Radaris every month to verify new relationships, find old friends and family, and research neighbors and acquaintances. The information provided all comes from public records, our site aims to make this public information easily accessible and useful.
Best regards,
Radaris customer service
All you get in your 'complete background check' is a recent address and multiple names of people who have lived in the same place or who might be related (90% of the names are NOT related to the person because I am related to them and I wasn't listed and the others are random people with similar names). It was a joke. When I called they said too bad but no refunds.
Transaction details:
Your order #*******
Order total: $19.95
Date: 09/12/2022 1:20PM
Best regards,
Radars customer service
*******@radaris.com
Tip for consumers:
Don't do it
Products used:
Nothing
Hi James,
I am sorry to hear that you were not satisfied with the information you received.
The report you accessed contained the current address, phone number, email address, date of birth, extensive property records, partial social security number, business associates, and relatives.
This is everything available in the public record for your subject.
We would be happy to help you find any additional information you need if you would contact us directly.
Best regards,
Radaris customer service
customer-service@radaris.com
I filed a BBB complaint and Radaris is FINALLY out of business and has filed bankruptcy. I hope they get their b@! S handed to them. Here's hoping their site goes down promptly, and that the other data-whoring sites all implode as well.
I called to get off their site. I've emailed. They makes it impossible to be removed. I am not a business and prove "no service" so why would they need my information? I do not wish to have people randomly off the street have the opportunity to find out my personal information. You do not have my permission!
Tip for consumers:
Get on them those people. They have no right to put your information out there!
Products used:
N/a
Hi Jyreka,
We will be happy to help you remove the information.
I can see that we have sent you the instructions to remove information twice and we asked for more details so that we might help you, but we have had no response.
Please write us again and help us to remove this information, or we can help you complete the process yourself.
Best regards,
Radaris customer service
Radaris has posted a public photo of me link with there website. I googled my name and my photo pops up. I gave nobody permission to link my face with my name on this website. I find to very dangerous and possible harmful for me. Trying to find a way to have them remove it.
Introduce fear to make you think they have something on you then sells your private inaccurate information. If you are now angry and confuse then they sell you another thing for you to think that they can fix the problem they created on the first place.
Hello,
We're sorry to hear that you don't like something about the site. The purpose of public records is to ensure honest, "transparent" interactions. Millions of people use Radaris every month to verify new relationships, find old friends and family, and research neighbors and acquaintances.
If you would like help finding some information, please contact us directly.
Best regards,
Radaris customer service
customer-service@radaris.com
They have my deceased sister in law on my profile I'm Jane and she is Janette. They report us as the same person I wrote them and they told me to contact public records where the info comes from. I told them to contact public records as death certificates are public and they had done an incomplete job Next thing I know my radaris account password has been changed and I am locked out of my account for the first time ever. Now I am receiving yahoo emails to my inbox addressed to real people with real home addresses. Sierra Club keeps sending me mail for Paula Swenson and when I reset the Sierra account password to access it there is all Paula's personal info with my yahoo email address as hers. Good thing I'm not a serial killer!
The report i ask for had nothing i needed about the person in question, i know more about this person than i was able to get from this site, this is not a good person, they show no evidence of that he has stolen 60,000 that i personally know about, they show nothing more than a speeding ticket!
Tip for consumers:
don't bother, it a waste
Hi Carol,
I'm sorry you didn't get what you were looking for. Can we help you find a more accurate report - free of charge?
If we aren't able to help you locate more information about this person, we would be happy to give you a refund for the report you already purchased.
Please contact us directly at, customer-service@radaris.com, so we can get the information you're looking for.
Best regards,
Radaris customer service
I checked myself... several variations of my name I have never heard of... several relatives I have yet to meet. I've lived in places I don't remember. They are apparently paid to create names and addresses. Obviously they use a telephone directory and a road map to concoct their information.
Hi Faye,
I'm very sorry to hear that you did not have a good experience searching for the infomration you needed.
We know there are cases of names that get information mixed with other, similar names.
We do our best to organize this information properly, but with many millions of records and new updates each day, it is impossible for the data to be 100% accurate.
If you have any suggestions, or would like help finding specific information, we would be happy to help.
Best regards,
Radaris customer service
They won't remove my contact information even though they are the only site that posts it. Would people be interested in boycotting them and people who allow them to advertise? Would people be interested in suing them? I hear that they have their servers outside the U.S. to get around the laws.
For quite awhile now, I've been calling and writing numerous e-mails to Radaris to request a removal of my personal information from their website. My calls were never answered. I received a reply once from customer service saying to use their automatic removal feature or to fax them the information to be removed. Their removal feature only removes partial information. The information I faxed or e-mail them was never removed, instead it was added on to the profile. I feel this company is a fraud and scam. Their opt-out is just a scam to try to get people's information to verify the information.
This site never considers your feedback, never replies and never removes your information even if you want to. I couldn't think of any more despicable company, and I've dealt with dozens of similar data brokers.
Dear Shelly D.,
We apologize for any inconvenience you experienced. Your privacy is of utmost importance to us, and we take your concerns seriously. We assure you that our team is actively working to resolve the issue and remove your personal information from our database as requested. If you could kindly provide us with the specific details you wish to opt-out, we will expedite the process and ensure your information is promptly removed. Thank you for bringing this matter to our attention, and we appreciate your patience as we work towards resolving it.
Best regards,
Radaris Customer Service
I only had one person to look up and knew this person had an EXTENSIVE record of arrests, etc, and I thought I was getting a FULL report with all of that, including associates, family members, and so on. For the cost of the ONE TIME report ($19.95) all I got was this person's most recent address. That's all. No report emailed to me, no extended information. What a joke! And no way to get my money back.
Tip for consumers:
Misleading description of search packages and costs.
Dear Mary,
We apologize for the disappointment you experienced with our people search service. We strive to provide accurate and valuable information to our users.
To better understand your concerns and address the issue, could you please provide us with more details about the expectations that were not met to customer-service@radaris.com?
Your feedback is essential to help us improve our services and ensure a positive experience for all our visitors. We value your feedback, and with your help, we can investigate issues and take appropriate action to improve the quality of our services.
Thank you for taking the time to share your thoughts, and we look forward to resolving this matter to your satisfaction.
Kind regards,
Radaris Customer Service
You would do well to choose a different company to perform background checks. Mostly inaccurate info belonging to different people, mixed with some accurate info, but that makes it completely untrustable.
Hi Pablo,
I'm sorry to hear that you feel this way. Was there something specific you were looking for?
Radaris integrates information from so many different public sources that occasionally individual records can be difficult to locate.
We would be happy to help you find the correct records. Please contact us by phone or email so we can help.
Best regards,
Radaris customer service
customer-service@radaris.com
They have my profile listed with completely wrong information. My relatives they have listed I've never even heard of! My associates I've never heard of either and they are all over 25 years older than me. They also have myspace info for me and I've never joined myspace in my life! Also have me listed as my name, first and last with an additional last name I have NEVER used! Where do they come up with this stuff? Do monkeys invent it? WTH?
Hi Shannon,
I am sorry to hear this information was so inaccurate.
We have the most complete and current public records available anywhere online, but with hundreds of millions of records, it is impossible to get every profile correct.
We would be happy to help you find the information you need if you would contact us directly.
Best regards,
Radaris customer service
customer-service@radaris.com
Of Women and others subject to predatory conduct. I looked up my own name and to my surprise (it afterall promises to surprise you) claimed in an "asset alert" that I had nearly $2 mil in assets! Where is that because that is news to me! I imagine this is to entice those researching a name to pay for the report.
Further it has me listed with a last name of a former boyfriend of over 20 years ago to whom I was never married.
I did not pay to obtain the report, what I saw gave me ample information to know this is a vicious website drawing people in to pay for obviously inaccurate and reckless reports.
Hello Valerie,
We are sorry to hear that you could not find what you were looking for. We do our best to have the most accurate information and relatives lists, however with more than 300 million people in the country it is probably not possible to be 100% accurate.
Millions of people use Radaris every month to verify new relationships, find old friends and family, and research neighbors and acquaintances. The information provided all comes from public records, our site aims to make this public information easily accessible and useful.
We would appreciate any suggestions you have.
Best regards,
Radaris customer service
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Dear Rula,
We apologize for any inaccuracies or misinformation that may have been published on our service.
To assist us in promptly addressing the issue, could you kindly provide specific details about the incorrect information or the link to the page where the misinformation is displayed to customer-service@radaris.com with the Subject: "Issue #SJ-040124"?
This will allow us to investigate and rectify the matter immediately. We take user feedback seriously and are committed to ensuring the accuracy of the data on our platform.
Rest assured, we will thoroughly review the provided information and take necessary steps to correct any inaccuracies. Thank you for bringing this to our attention, and we appreciate your cooperation in helping us maintain a reliable and trustworthy service.
Best regards,
Radaris Customer Service