Rakuten

My experience is with eBates.com, but they just rolled that site into rakuten.com. They've actually been part of the same company for years, but just merged into one website. Anyway, I have made over $237 dollars over the past few years, with extremely limited effort. Basically, I've just shopped online like I always shop. But I use the 'ebates/rakuten' Chrome extension, and when I'm on a site, it alerts me that free cashback money is available. So I make the purchase like I would have anyway, and get some cashback. They used to mail me checks, but now it just gets direct deposited in my paypal account. I've had no problems!

If they owe you a substantial amount they will not pay, when you call them about it they will say how sorry they are and promise payment within 5 business days and before that's up they will terminate your membership/account. After they did this to me for $983.49 I called the company Ebags, whom we do the majority of our business with, to inform them what I thought about ebates. They said they paid ebates and ebates should have paid me. Ebates just stole the rebate money and basically bullied us out of payment.

I have only been an Ebates member for 3 months, and I recently had an issue where 2 purchases didn't have the rebates credited to my account. I provided the email confirmation, and they immediately applied the credit even though they hadn't yet received payment for the referral on their end. One of my purchase fell outside of the qualifying purchase, but as a one-time courtesy, they still issued me the credit. Reporting this and receiving a satisfying resolution was extremely easy and quick. I wholeheartedly recommend Ebates customer service whenever you need them!

After referring others and having them make qualifying purchases I still have not received any of the promised credit. I am told by customer service that my referrals have not made any qualifying purchases when I know that they did! I helped my own mother make two purchases after I referred her and because of their "privacy policy" I can't speak of other accounts. I'm definitely feeling irritated and starting to feel like this site is a scam. It seems they like to make you feel incompetent and not give you what was promised.

No kidding - I have gotten (over the years of using Ebates) a total of $1,679.73 in checks form Ebates. I LOVE using their site to price compare and get cash back savings. I even downloaded their 'button' that will alert me when i'm on a website that is connected to them.
I looked at my account to try to figure out how many years I've been using them, but i couldn't find my sign-up date. It's been more than 7 years, but I'm not sure exactly how long. I've only had a couple instances when the store didn't give me the credit, and Ebates always made it right when I contacted them.

I have been using Ebates for a little over three years and have actually received a substantial amount of cash back (which is awesome). Unfortunately, it's taken a lot of time and effort to GET some of that cash back - and almost always in cases where it is a large rebate (Hotels.com in particular or computer software/hardware) or Amazon/ebay (when Ebates claims that the category wasn't applicable - after the fact - even with screens shots). It's very frustrating and persistence is key, as a big chunk of the first couple inquiries on a purchase are met with an (incorrect) reason as to why the purchase didn't qualify.

I have never had one tiny problem with Ebates, except that the referral program doesn't seem to work, but I have received every penny they promise. It is easy to forget to go through their link but when that happens it is my fault, not theirs.
As a matter of fact, I misplaced a check once and found it about a year later, and before I had a chance to call them to replace it, they emailed ME and re-issued it! Never had customer service like that before!

My ebate check was mailed but never received. I contact ebates to inform and the team immediately sprung to action. Customer Care reached out to me w/in a few days to verify some information and approximately one week or so, I received an email that they will issue a replacement check. Alexis and her colleagues were prompted, friendly yet professional. Outstanding customer service!