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Records Finder has a rating of 3.9 stars from 7,831 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Records Finder most frequently mention customer service, easy access, and accurate information. Records Finder ranks 3rd among Government Records sites.
This company responds to reviews on average within 2 days
I had cancelled online two days after starting the trial. It apparently didn't process my cancellation. Membership fee was drafted from my account. I called customer service expecting to be told they would cancel effective for today an no more drafts would occur. I was told that but upon expressing my disappointment the representative continue to reach out to his supervisor and I was given a credit for the amount withdrawn from my account.
I paid for the subscription try to obtain previous owner registration information or name from the title was unable to find any of the matching information after paying for the subscription
I had cancelled online two days after starting the trial. It apparently didn't process my cancellation. Membership fee was drafted from my account. I called customer service expecting to be told they would cancel effective for today an no more drafts would occur. I was told that but upon expressing my disappointment the representative continue to reach out to his supervisor and I was given a credit for the amount withdrawn from my account.
Other than it not happening in the 1st place, could you have been more perfect! Daniel completely handled all of my concerns, and even went above and beyond to ensure it didn't happen again by canceling the account for me! A+++
Hi Amanda,
We're happy you're pleased with the assistance you received from Daniel. We'll ensure he reads your feedback; this will make his day. Have a great rest of the week, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
I called to cancel my subscription, the agent was very pleasant and helpful, got it taken care of in just a few minutes. I'll be back if I ever need your help again.
Hi,
Thank you for your awesome review! We’re glad you had a pleasant experience with our customer service team. Your satisfaction means a lot to us; we’re always here, ready to help.
We’re excited to hear from you soon.
Sincerely,
Meliza
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
JoMarie provided outstanding customer service! She helped me with exactly what I needed done. She was friendly and made the phone call stress free. I really appreciate all her help. Thank you, JoMarie, for being so helpful and nice!
Hi Mary,
Thank you for your kind words. We're happy you're pleased with the assistance you received from Jomarie. We'll ensure she reads your feedback; this will make her day. Have a fantastic rest of the week, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
From the beginning, Prince was very helpful and kind. He listened to my concerns and was very informative. He helped resolve my issues very well. Thank you!
Hi Camille,
Thank you for your 5-star rating and your kind words! We’re glad Prince was so helpful and kind throughout the process, listened to your concerns, and sorted everything for you. We’ll pass this along to him, and he will be happy. If you need anything else, don’t hesitate to reach out. We’re always here for you. Have a great day, and stay safe!
Sincerely,
Meliza
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
I paid for the subscription try to obtain previous owner registration information or name from the title was unable to find any of the matching information after paying for the subscription
Hi Eric,
Thank you for your feedback. I’m sorry you did not receive the information you needed.
I tried searching for the information but was also unsuccessful. This may happen if the vehicle is under any of the following conditions:
(1) has been newly purchased/transferred;
(2) hasn't been updated for a long time;
(3) has been purposely removed for privacy, confidentiality, and security by an individual or the state.
Additionally, we source our information from records made freely and publicly available by the state, and local offices, agencies, and departments. Data may contain errors and omissions due to legal state restrictions that are not in our control.
Please let us know if there's anything else we can help you with. Have a great day, and stay safe!
Sincerely,
Meliza
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
Young POC who left two very young children alone in the car in a public parking lot who then verbally accosted concerned patrons…no connection to this vehicle?
Hi Sara,
Thank you for sharing your feedback! We appreciate your concern for the children’s safety. Please know that the information available on your vehicle search is from public records sources; therefore, we cannot guarantee the completeness of every record due to federal or state laws/restrictions. We hope you understand.
Let us know if there's anything else we can help you with, and email us at askrecordsfinder@ask.recordsfinder.com. We’re here to help. Have a great day, and stay safe!
Sincerely,
Meliza
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
I was in the middle of trying to help my friend order his birth certificate online and when I finally got to a place that's hopefully
Hi Tabitha,
Thank you for the 5-star rating! I appreciate your efforts in helping your friend. If you have questions or need further assistance, please feel free to reach out. You can give us a call or send an email to askrecordsfinder@ask.recordsfinder.com. We’re here to help. Have a great day, and stay safe!
Sincerely,
Meliza
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
I had used Records Finder free trial, to look up one persons number. And forgot to cancel. After four months when I saw the charges on my debit card, I called to cancel and asked for a small compensation. To my delight, the agent was very understanding, and gave me three months changes back. He was super friendly, understanding, and made the process easy for me...
Hi Kelly,
Thank you for your feedback. We're happy you're pleased with the assistance you received. We hope that you will also recommend us to others. Have a fantastic weekend, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
The CSR I spoke with had a great voice, great demeanor (very calm) & saw the problem and then promptly fixed it. She acted professional and was humble as well.
Hi Anthony,
Thank you for your excellent review! We're happy you're pleased with customer service. We'll ensure she reads your feedback; this will make her day. Have a fantastic day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
Good info not sure how accurate info is because it does have owners listed on there and seems like it won't be accurate.
Hi Kyle,
Thank you for sharing your feedback! I understand your concerns regarding the accuracy of the information provided. We strive to ensure our data is up-to-date. However, we obtain our data from public records, so we cannot guarantee that every record is accurate or complete. Some information may be unavailable due to federal or state laws and restrictions. We hope you understand.
If you have specific searches or details you’d like assistance with, we would be happy to help you. You can give us a call or send an email to askrecordsfinder@ask.recordsfinder.com. Have a great day, and stay safe!
Sincerely,
Meliza
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
Wonderful to the fullest big top can of pinions and bare naked ladies give you the foodies and crabs with cup cakes along the beach giving head
Hi Todd,
Thank you for your feedback. Please feel free to share if there’s anything specific that could help us continuously improve to make sure your next experience is even better. Have a great day, and stay safe!
Sincerely,
Meliza
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
So quick, so easy and excellent customer service. Great source if you are looking to buy a used car.
Hi Dawn,
Thank you for this excellent review! We're happy you're pleased with the information and assistance you received. We work hard to meet expectations like yours, and we're delighted we hit the mark for you. Have a great day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
I was searching for a build date for a house in Detroit
Jonah was absolutely excellent in assisting me.
Hi Arlene,
Thank you for your awesome review! We’re glad Jonah was able to help you find the build date. We’ll pass along your feedback to him. If you need more help, please call or email us at askrecordsfinder@ask.recordsfinder.com. We’re always here for you. Have a great day, and stay safe!
Sincerely,
Meliza
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
Thanks for everything, the agent helped me with my situation and he was very nice with me, now I'm learning English and he was very polite and professional with me because I don't speak English very well, but a felt good. Thanks and you have a nice day
Hi Alexander,
Thank you for this excellent review! We're happy you're pleased with the assistance you received. We work hard to meet expectations like yours, and we're delighted we hit the mark for you. Have a fantastic week, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
I had accidently forgotten to cancel my membership after only needing the service for one thing. I canceled it after seeing the charge. I emailed them when I saw the charge and the next day they had responded giving me a refund. Quick, easy, polite.
Hi Gabe,
We're happy you're pleased with customer service. We work hard to meet expectations like yours, and we're delighted we hit the mark for you. Have a fantastic day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
Cancel my order was quick and easy.if I ever need the service again I will get it. Thanks.
Hi Gabriel,
Thank you for the kind words. We're happy you're pleased with the service. We hope to work with you again in the future. Have a great day ahead, and stay safe!
Sincerely,
Meliza
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
I am in need of my old driver´s licence number. The attendant was kind to explain that this record is not possible to obtain thru your system.
Hi Anna,
Thank you for your feedback. We're happy you're pleased with the assistance you received. Have a great day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
The information I needed was not in the report as stated it would be.
Hi Teresa,
Thank you for sharing your feedback. I’m sorry if you did not get the information you were looking for.
Please note that the preliminary search simply determines whether or not the person is in the United States by checking their records. This information is only provided as a resource. Even when the same search parameters are used, the preliminary search results may differ from those found in the member's area.
Could you please specify which details you were expecting? I’ll do my best to address this and provide you with the necessary information as soon as possible. Feel free to give us a call or send an email to askrecordsfinder@ask.recordsfinder.com. We’re here to help. Have a great day, and stay safe!
Sincerely,
Meliza
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
It was ok but let you know more later i hownt used it that much yet
Hi Greg,
Thank you for sharing your feedback and 4-star rating! No worries, take your time with it. Whenever you’ve had a chance to use it more, we’d love to hear your thoughts. Feel free to give us a call or send an email to askrecordsfinder@ask.recordsfinder.com. We’re here to help. Have a great day, and stay safe!
Sincerely,
Meliza
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
Your website failed to provide the correct information I was looking for.
Hi Sal,
Thank you for sharing your feedback. I’m sorry our website didn’t provide the information you were looking for.
We rely on publicly available data from various sources. Sometimes, the specific information you’re looking for might not be accurate or complete due to privacy laws and regulations, which can vary by location and gaps in public records. We hope you understand.
To make things right, allow us to search for you. Feel free to give us a call or send an email to askrecordsfinder@ask.recordsfinder.com. We’re here to help. Have a great day, and stay safe!
Sincerely,
Meliza
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
Everything I needed (information) was there for me to see. Thanks.
Hi Nasir,
Thank you for the 4-star rating! We’re glad you found the information you needed.
Please feel free to share if you have any suggestions for how we can enhance your experience further. We appreciate your support and look forward to serving you again. Have a great day, and stay safe!
Sincerely,
Meliza
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
There's a couple predators luring kids into their car in Portland, and your site won't give us info
Hi Dawn,
Thank you for sharing your feedback. I understand how alarming it can be to hear about such incidents, especially when it involves the safety of children. I’m sorry our site did not provide the information you’re looking for.
I tried searching for the information you needed but was also unsuccessful. This may happen if the vehicle is under any of the following conditions:
(1) has been newly purchased/transferred;
(2) hasn't been updated for a long time;
(3) has been purposely removed for privacy, confidentiality, and security by an individual or the state.
Additionally, we source our information from records made freely and publicly available by state and local offices, agencies, and departments. Data may contain errors and omissions due to legal state restrictions that are not in our control.
Please let us know if there's anything else we can help you with. Have a great day, and stay safe!
Sincerely,
Meliza
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
It got the job done. Found what I needed and more. Wish I didn't have to pay to find out simple information though. Thank you
Hi Trish,
Thank you for your feedback. We're happy you found the information you were looking for. Have a great day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
Person was very helpful with what I needed and had very fast results; like instant results. I want even on that call for 5 minutes. Thank you
Hi Laura,
Thank you for your kind words! We're happy you're pleased with how quickly you were assisted. We work hard to meet expectations like yours, and we're delighted we hit the mark for you. Have a fantastic day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
Gain trust and grow your business with customer reviews.
Access over 2 billion public records from thousands of federal, state, city and municipal sources
Hi Beverly,
Thank you for your feedback and the 5-star rating! I’m sorry for the trouble with your cancellation and the unexpected charge. It’s great to know that our customer service team was able to help you credit the fee. We’ll work on improving our processes to avoid this from happening again. If you have any more concerns or need assistance, feel free to call or email us at askrecordsfinder@ask.recordsfinder.com. We’re here to help. Have a great day, and stay safe!
Sincerely,
Meliza
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315