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Records Finder has a rating of 4.1 stars from 7,804 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Records Finder most frequently mention customer service, easy access, and accurate information. Records Finder ranks 3rd among Government Records sites.
Proactively asks for customer feedback
This company responds to reviews on average within 2 days
Other than it not happening in the 1st place, could you have been more perfect! Daniel completely handled all of my concerns, and even went above and beyond to ensure it didn't happen again by canceling the account for me! A+++
This site is a scam. Advertised $2.95 for 7 days of unlimited access and then went on to charge me $24.95 after the 7 days. Initially, there was no mention of those 7 days being a trial period. They snuck that in with small print during the checkout hoping to slide by unnoticed and collect their $24.95. I cancelled immediately after the charge (being unaware I had signed up for a trial), and wrote in requesting a refund, as I will not be using this service. Their customer service was demeaning and unhelpful.
Other than it not happening in the 1st place, could you have been more perfect! Daniel completely handled all of my concerns, and even went above and beyond to ensure it didn't happen again by canceling the account for me! A+++
JoMarie provided outstanding customer service! She helped me with exactly what I needed done. She was friendly and made the phone call stress free. I really appreciate all her help. Thank you, JoMarie, for being so helpful and nice!
Hi Mary,
Thank you for your kind words. We're happy you're pleased with the assistance you received from Jomarie. We'll ensure she reads your feedback; this will make her day. Have a fantastic rest of the week, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
I had used Records Finder free trial, to look up one persons number. And forgot to cancel. After four months when I saw the charges on my debit card, I called to cancel and asked for a small compensation. To my delight, the agent was very understanding, and gave me three months changes back. He was super friendly, understanding, and made the process easy for me...
Hi Kelly,
Thank you for your feedback. We're happy you're pleased with the assistance you received. We hope that you will also recommend us to others. Have a fantastic weekend, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
Thanks for everything, the agent helped me with my situation and he was very nice with me, now I'm learning English and he was very polite and professional with me because I don't speak English very well, but a felt good. Thanks and you have a nice day
Hi Alexander,
Thank you for this excellent review! We're happy you're pleased with the assistance you received. We work hard to meet expectations like yours, and we're delighted we hit the mark for you. Have a fantastic week, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
I had accidently forgotten to cancel my membership after only needing the service for one thing. I canceled it after seeing the charge. I emailed them when I saw the charge and the next day they had responded giving me a refund. Quick, easy, polite.
Hi Gabe,
We're happy you're pleased with customer service. We work hard to meet expectations like yours, and we're delighted we hit the mark for you. Have a fantastic day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
I am in need of my old driver´s licence number. The attendant was kind to explain that this record is not possible to obtain thru your system.
Hi Anna,
Thank you for your feedback. We're happy you're pleased with the assistance you received. Have a great day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
This website has returned my money to me very fast and with little delay. This website has helped me a lot and I recommend it too everyone who needs their money back.
Hi Ying,
Thank you for your feedback. We're happy you're pleased with the assistance your received. We hope that you will also recommend us to others. Have a great day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
I appreciated the quick responsiveness and extremely kind customer service! This Company helped get me the most accurate and detailed results on my search.
Hi Kris,
It's wonderful to hear that you had such a positive experience with customer service and that we were able to provide you with accurate and detailed results. Thanks for sharing your feedback! We hope that you will also recommend us to others. Have a fantastic day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
It was very good and fast. Didn't have a hard time canceling my membership. She handling her job good.
Thank you for the kind words, Kevon! We're happy you're pleased with our customer service and hope you'll recommend us to others. Have a great day, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
It got the job done. Found what I needed and more. Wish I didn't have to pay to find out simple information though. Thank you
Hi Trish,
Thank you for your feedback. We're happy you found the information you were looking for. Have a great day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
I love it, there can't be better than that. They took no time to answer and provided me all the information, they made everything clear to me.
Hi Emmanuel,
Thank you for this excellent review! We're happy you're pleased with customer service. We'll ensure she reads your feedback; this will make her day. Have a great week, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
I needed my report to get a marriage license in less than a week, and I was able to get it within 3 days of my wedding. Huge weight off my shoulders
Hi Briana,
We're happy you found the information you needed. We hope that you will also recommend us to others. Have a great day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
Excellent and quick service. Thank you!
Excellent and quick service. Thank you!
Excellent and quick service. Thank you!
Hi Karolis,
Thank you for your feedback! We're happy you're pleased with the quick service you received. We hope that you will also recommend us to others. Have a great day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
I was calling in coz i wanted my subscription to be cancelled coz i dont intend to use it. Was charged for it too. Explained to customer service that ive sign ip for it for an emergency situation. Promise a refund and cancelled my account. Thanks
Hi Wally,
Thank you for sharing your experience with the community and us. We're happy you're pleased with the assistance you received. We hope that you will also recommend us to others. Have a great day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
No real results other than addresses and social media stuff. I know she was arrested ( you actually have a picture of her mug shot) but no arrests, no court records, etc. The assistant said she will forward to your team to further pursue. She also helped to cancel my subscription. I am hopeful you will find what I am looking for! Thank you! Giving 5 stars for her communications...hoping I can give you team a 5 star rating in the end!
Hi Anne,
Thank you for taking the time to give us a review. I'm happy you're pleased with the assistance you received. I've also checked and someone is already working on the report assistance you requested. Rest assured, we're here to help. Have a great day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
It was helpful, I didn't get actually what I was looking for but it was still a wonderful pleasure to know that there are tools out here to help a person find what they are looking for.
Hi Anthony,
Thank you for your feedback. Rest assured, we will do our best to improve our services further. We'll also ensure that she reads your feedback; this will make her day. Have a great week, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
I was a little confused about a subscription mistake(started new meds, so I've been a little confused lately) anyway,. Not only did they respond to my question right away, they were very kind. Thank you very much.(I think had already given a review, sorry if your getting this twice) Again, thank u very much!
Hi Stacey,
Thank you for taking the time to give us a review. We're happy you're pleased with the assistance you received. We work hard to meet expectations like yours, and we're delighted we hit the mark for you. Have a wonderful week ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
My person was helpful. She was able to solve my problem quickly and was very courteous. Thank you
Hi Barbara,
We're happy you're pleased with the assistance you received. Your feedback is important to us, and we'd like to understand more about the reason why you gave us a 1-star rating. We hope to hear from you so we can address your concerns and improve our service. We look forward to hearing from you!
Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
I am pleased to share my positive experience with the report I received from Recordsfinder.com. The report was delivered as expected and proved to be incredibly helpful. The information was thorough, accurate, and presented in an easy-to-understand format. Recordsfinder.com exceeded my expectations by providing a comprehensive overview that met all my needs. I appreciate the reliable service and the user-friendly interface that made the process seamless. Highly recommended!
Hi Suroj,
Thank you for leaving us such an excellent review! We are thrilled you loved your experience, and the whole team will be happy to read what you wrote. We prioritize customer experience and satisfaction, and your review reaffirms the hard work we put in every day. So thank you for your kind words, and we hope you have a great day ahead.
Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
I used Records Finder to research a car I intended to buy. It was very important to help me choose a car. I recommend.
Hi George,
I'm glad you found our service helpful for your car research! Thanks for the recommendation. We hope to work with you again soon. Have a great day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
She understood my issues and resolved them quickly. She was very efficient.
Hi Amardeep,
Thank you for your kind words. We're happy you're pleased with customer service. We'll ensure she reads your feedback; this will make her day. Have a great weekend, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
Jehoany is very nice and accommodating. He provided great service. Very fast responses to my emails
Hi Aliziya,
Thank you for your kind words. We're happy you're pleased with how quickly Jehoany helped you. This is an experience we always want our customers to have, and we're delighted we hit the mark for you. Have a wonderful day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
It was a great exp jia was a very calm and patience
Hi Sayed,
We're happy you're pleased with the assistance you received from Jai. We'll ensure he reads your feedback; this will make his day. Have a fantastic rest of the week, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
Called to cancel subscription; was easy to do, Rep was courteous and professional and prompt.
Hi Beverley,
We're happy you're pleased with the representative who assisted you. We'll ensure he reads your feedback; this will make his day. Have a great week, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
Good service provider, easy to use. Customer service was courteous, prompt, friendly and responded to my questions satisfactorily.
Hi William,
Thank you for your kind words. We're happy you find our services easy to use, and customer service friendly and helpful. We hope that you will also recommend us to others. Have a fantastic day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
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Access over 2 billion public records from thousands of federal, state, city and municipal sources
Hi Amanda,
We're happy you're pleased with the assistance you received from Daniel. We'll ensure he reads your feedback; this will make his day. Have a great rest of the week, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315