• Records Finder

Records Finder

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Overview

Records Finder has a rating of 3.8 stars from 7,828 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Records Finder most frequently mention customer service, easy access, and accurate information. Records Finder ranks 3rd among Government Records sites.

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 76.3%
Positive
180
Neutral
14
Negative
42
6
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How would you rate Records Finder?
Top Positive Review

“Cancel After trial period”

Beverly J.
9/10/24

I had cancelled online two days after starting the trial. It apparently didn't process my cancellation. Membership fee was drafted from my account. I called customer service expecting to be told they would cancel effective for today an no more drafts would occur. I was told that but upon expressing my disappointment the representative continue to reach out to his supervisor and I was given a credit for the amount withdrawn from my account.

Top Critical Review

“I paid for the subscription and did not get the results”

Eric C.
9/13/24

I paid for the subscription try to obtain previous owner registration information or name from the title was unable to find any of the matching information after paying for the subscription

Reviews (7,828)

Rating

Timeframe

Other

Reviews that mention popular keywords

license plate (41) premium report (13) records finder (51)
Thumbnail of user annaf1318
1 review
0 helpful votes
  • Send Message
July 29th, 2024
Verified purchase

I am in need of my old driver´s licence number. The attendant was kind to explain that this record is not possible to obtain thru your system.

Thumbnail of user lovelyo2
Lovely O. – Records Finder Rep

Hi Anna,

Thank you for your feedback. We're happy you're pleased with the assistance you received. Have a great day ahead, and stay safe!

Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315

Thumbnail of user teresai328
1 review
0 helpful votes
  • Send Message
October 17th, 2024
Verified purchase

The information I needed was not in the report as stated it would be.

Thumbnail of user melizaq1
Meliza Q. – Records Finder Rep

Hi Teresa,

Thank you for sharing your feedback. I’m sorry if you did not get the information you were looking for.

Please note that the preliminary search simply determines whether or not the person is in the United States by checking their records. This information is only provided as a resource. Even when the same search parameters are used, the preliminary search results may differ from those found in the member's area.

Could you please specify which details you were expecting? I’ll do my best to address this and provide you with the necessary information as soon as possible. Feel free to give us a call or send an email to askrecordsfinder@ask.recordsfinder.com. We’re here to help. Have a great day, and stay safe!

Sincerely,
Meliza
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315

Thumbnail of user sals124
1 review
0 helpful votes
  • Send Message
October 11th, 2024
Verified purchase

Your website failed to provide the correct information I was looking for.

Thumbnail of user melizaq1
Meliza Q. – Records Finder Rep

Hi Sal,

Thank you for sharing your feedback. I’m sorry our website didn’t provide the information you were looking for.

We rely on publicly available data from various sources. Sometimes, the specific information you’re looking for might not be accurate or complete due to privacy laws and regulations, which can vary by location and gaps in public records. We hope you understand.

To make things right, allow us to search for you. Feel free to give us a call or send an email to askrecordsfinder@ask.recordsfinder.com. We’re here to help. Have a great day, and stay safe!

Sincerely,
Meliza
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315

Thumbnail of user vincentq189
1 review
0 helpful votes
  • Send Message
October 11th, 2024
Verified purchase

I cannot find the link to cancel my subscription for this service.

Thumbnail of user melizaq1
Meliza Q. – Records Finder Rep

Hi Vincent,

Thank you for your feedback. I'm sorry you found it difficult to cancel.

I have reviewed your account and I can confirm that it has already been canceled. For future reference, you can cancel by entering your account, selecting My Account, and then clicking the Cancel Subscription button under your Account Details. You will automatically receive an email confirming the cancellation of your account.

If you need further assistance, feel free to give us a call or send an email to askrecordsfinder@ask.recordsfinder.com. We’re here to help. Have a great day, and stay safe!

Sincerely,
Meliza
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315

Thumbnail of user dawnh1380
1 review
0 helpful votes
  • Send Message
October 11th, 2024
Verified purchase

There's a couple predators luring kids into their car in Portland, and your site won't give us info

Thumbnail of user melizaq1
Meliza Q. – Records Finder Rep

Hi Dawn,

Thank you for sharing your feedback. I understand how alarming it can be to hear about such incidents, especially when it involves the safety of children. I’m sorry our site did not provide the information you’re looking for.

I tried searching for the information you needed but was also unsuccessful. This may happen if the vehicle is under any of the following conditions:

(1) has been newly purchased/transferred;
(2) hasn't been updated for a long time;
(3) has been purposely removed for privacy, confidentiality, and security by an individual or the state.

Additionally, we source our information from records made freely and publicly available by state and local offices, agencies, and departments. Data may contain errors and omissions due to legal state restrictions that are not in our control.

Please let us know if there's anything else we can help you with. Have a great day, and stay safe!

Sincerely,
Meliza
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315

Thumbnail of user kamalk93
0 reviews
0 helpful votes
  • Send Message
October 15th, 2024
Verified purchase

Not a enough statement for spending ticket and too much charge

Thumbnail of user melizaq1
Meliza Q. – Records Finder Rep

Hi Kamal,

Thank you for sharing your feedback. I’m sorry you were dissatisfied with the information you received and the associated charges. Your concerns are important to us, and I would like to better understand your situation. If you could provide more details, I would appreciate the opportunity to assist you further and address your concerns. Feel free to give us a call or send an email to askrecordsfinder@ask.recordsfinder.com. We’re here to help. Have a great day, and stay safe!

Sincerely,
Meliza
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315

Thumbnail of user olegc23
1 review
0 helpful votes
  • Send Message
September 19th, 2024
Verified purchase

Almost nothing info about requested semi truck history. Doesn't worth to pay

Thumbnail of user melizaq1
Meliza Q. – Records Finder Rep

Hi Oleg,

Thank you for your feedback! I’m sorry if the outcome of your search did not provide what you are looking for.

I tried searching for the information you needed but was also unsuccessful. This may happen if the vehicle is under any of the following conditions:
(1) has been newly purchased/transferred;
(2) hasn't been updated for a long time;
(3) has been purposely removed for privacy, confidentiality, and security by an individual or the state.

Additionally, we source our information from records made freely and publicly available by state and local offices, agencies, and departments. Data may contain errors and omissions due to legal state restrictions that are not in our control. We hope you understand.

Please let us know if there's anything else we can help you with. Have a great day, and stay safe!
Sincerely,
Meliza
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315

Thumbnail of user michaelr7366
1 review
0 helpful votes
  • Send Message
September 9th, 2024
Verified purchase

Very helpful.helped me out customer service, is the best.

Thumbnail of user melizaq1
Meliza Q. – Records Finder Rep

Hi Michael,

Thank you for your awesome review! We’re glad you find our service helpful. We always strive to provide the best experience, and we hope you will recommend us to others.

Hoping to hear from you again soon.

Sincerely,
Meliza
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315

Thumbnail of user annes1729
1 review
0 helpful votes
  • Send Message
June 13th, 2024
Verified purchase

No real results other than addresses and social media stuff. I know she was arrested ( you actually have a picture of her mug shot) but no arrests, no court records, etc. The assistant said she will forward to your team to further pursue. She also helped to cancel my subscription. I am hopeful you will find what I am looking for! Thank you! Giving 5 stars for her communications...hoping I can give you team a 5 star rating in the end!

Thumbnail of user lovelyo2
Lovely O. – Records Finder Rep

Hi Anne,

Thank you for taking the time to give us a review. I'm happy you're pleased with the assistance you received. I've also checked and someone is already working on the report assistance you requested. Rest assured, we're here to help. Have a great day ahead, and stay safe!

Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315

Thumbnail of user staceyj282
1 review
0 helpful votes
  • Send Message
June 12th, 2024
Verified purchase

I was a little confused about a subscription mistake(started new meds, so I've been a little confused lately) anyway,. Not only did they respond to my question right away, they were very kind. Thank you very much.(I think had already given a review, sorry if your getting this twice) Again, thank u very much!

Thumbnail of user lovelyo2
Lovely O. – Records Finder Rep

Hi Stacey,

Thank you for taking the time to give us a review. We're happy you're pleased with the assistance you received. We work hard to meet expectations like yours, and we're delighted we hit the mark for you. Have a wonderful week ahead, and stay safe!

Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315

Thumbnail of user tedm552
1 review
0 helpful votes
  • Send Message
July 26th, 2024
Verified purchase

I had a little trouble finding what I wanted but I received a lot of on the spot help right away and resolved my problem.

Thumbnail of user lovelyo2
Lovely O. – Records Finder Rep

Hi Ted,

Thank you for taking the time to give us a review. We're happy you're pleased with the friendly and helpful customer service. We work hard to meet expectations like yours; and we're delighted we hit the mark for you. Have a fantastic day ahead, and stay safe!

Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315

Thumbnail of user wallyp19
1 review
0 helpful votes
  • Send Message
June 19th, 2024
Verified purchase

I was calling in coz i wanted my subscription to be cancelled coz i dont intend to use it. Was charged for it too. Explained to customer service that ive sign ip for it for an emergency situation. Promise a refund and cancelled my account. Thanks

Thumbnail of user lovelyo2
Lovely O. – Records Finder Rep

Hi Wally,

Thank you for sharing your experience with the community and us. We're happy you're pleased with the assistance you received. We hope that you will also recommend us to others. Have a great day ahead, and stay safe!

Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315

Thumbnail of user surojm2
1 review
0 helpful votes
  • Send Message
June 13th, 2024
Verified purchase

I am pleased to share my positive experience with the report I received from Recordsfinder.com. The report was delivered as expected and proved to be incredibly helpful. The information was thorough, accurate, and presented in an easy-to-understand format. Recordsfinder.com exceeded my expectations by providing a comprehensive overview that met all my needs. I appreciate the reliable service and the user-friendly interface that made the process seamless. Highly recommended!

Thumbnail of user lovelyo2
Lovely O. – Records Finder Rep

Hi Suroj,

Thank you for leaving us such an excellent review! We are thrilled you loved your experience, and the whole team will be happy to read what you wrote. We prioritize customer experience and satisfaction, and your review reaffirms the hard work we put in every day. So thank you for your kind words, and we hope you have a great day ahead.

Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315

Thumbnail of user kevonw7
1 review
0 helpful votes
  • Send Message
July 17th, 2024
Verified purchase

It was very good and fast. Didn't have a hard time canceling my membership. She handling her job good.

Thumbnail of user lovelyo2
Lovely O. – Records Finder Rep

Thank you for the kind words, Kevon! We're happy you're pleased with our customer service and hope you'll recommend us to others. Have a great day, and stay safe!

Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315

Thumbnail of user omare135
1 review
0 helpful votes
  • Send Message
August 17th, 2024
Verified purchase

The call went smoothly and was over in less than 5 minutes, pretty decent service.

Thumbnail of user lovelyo2
Lovely O. – Records Finder Rep

Hi Omar,

Thank you for your kind words. We're happy you're pleased with how quickly you were assisted. We hope that you will also recommend us to others. Have a great day ahead, and stay safe!

Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315

Thumbnail of user trishy19
1 review
0 helpful votes
  • Send Message
July 11th, 2024
Verified purchase

It got the job done. Found what I needed and more. Wish I didn't have to pay to find out simple information though. Thank you

Thumbnail of user lovelyo2
Lovely O. – Records Finder Rep

Hi Trish,

Thank you for your feedback. We're happy you found the information you were looking for. Have a great day ahead, and stay safe!

Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315

Thumbnail of user anthonyw1893
1 review
0 helpful votes
  • Send Message
June 27th, 2024
Verified purchase

It was helpful, I didn't get actually what I was looking for but it was still a wonderful pleasure to know that there are tools out here to help a person find what they are looking for.

Thumbnail of user lovelyo2
Lovely O. – Records Finder Rep

Hi Anthony,

Thank you for your feedback. Rest assured, we will do our best to improve our services further. We'll also ensure that she reads your feedback; this will make her day. Have a great week, and stay safe!

Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315

Thumbnail of user emmanuelp228
1 review
0 helpful votes
  • Send Message
July 11th, 2024
Verified purchase

I love it, there can't be better than that. They took no time to answer and provided me all the information, they made everything clear to me.

Thumbnail of user lovelyo2
Lovely O. – Records Finder Rep

Hi Emmanuel,

Thank you for this excellent review! We're happy you're pleased with customer service. We'll ensure she reads your feedback; this will make her day. Have a great week, and stay safe!

Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315

Thumbnail of user brianag94
1 review
0 helpful votes
  • Send Message
July 11th, 2024
Verified purchase

I needed my report to get a marriage license in less than a week, and I was able to get it within 3 days of my wedding. Huge weight off my shoulders

Thumbnail of user lovelyo2
Lovely O. – Records Finder Rep

Hi Briana,

We're happy you found the information you needed. We hope that you will also recommend us to others. Have a great day ahead, and stay safe!

Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315

Thumbnail of user karolisa
1 review
0 helpful votes
  • Send Message
July 12th, 2024
Verified purchase

Excellent and quick service. Thank you!
Excellent and quick service. Thank you!
Excellent and quick service. Thank you!

Thumbnail of user lovelyo2
Lovely O. – Records Finder Rep

Hi Karolis,

Thank you for your feedback! We're happy you're pleased with the quick service you received. We hope that you will also recommend us to others. Have a great day ahead, and stay safe!

Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315

Thumbnail of user alexw1419
1 review
0 helpful votes
  • Send Message
August 1st, 2024
Verified purchase

The gentleman I spoke with was tenacious in his intentions to resolve my concerns.

Thumbnail of user lovelyo2
Lovely O. – Records Finder Rep

Hi Alex,

Thank you for your kind words. We're happy you're pleased with the assistance you received. We'll ensure he reads your feedback; this will make his day. Have a great week, and stay safe!

Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315

Thumbnail of user marcelliusw
1 review
0 helpful votes
  • Send Message
July 30th, 2024
Verified purchase

There was no hassles or asking questions why I would like to cancel

Thumbnail of user lovelyo2
Lovely O. – Records Finder Rep

Hi Marcellius,

We're happy you're pleased with how easy it was to cancel. We hope to work with you again in the future. Have a fantastic week ahead, and stay safe!

Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315

Thumbnail of user barbarak2193
1 review
0 helpful votes
  • Send Message
July 28th, 2024
Verified purchase

My person was helpful. She was able to solve my problem quickly and was very courteous. Thank you

Thumbnail of user lovelyo2
Lovely O. – Records Finder Rep

Hi Barbara,

We're happy you're pleased with the assistance you received. Your feedback is important to us, and we'd like to understand more about the reason why you gave us a 1-star rating. We hope to hear from you so we can address your concerns and improve our service. We look forward to hearing from you!

Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315

Thumbnail of user nicholasw683
1 review
0 helpful votes
  • Send Message
June 13th, 2024
Verified purchase

Ok fast and easy to understand need to give more info like license number and pictures to match so we can know if there persons that we deal with is real or not

Thumbnail of user lovelyo2
Lovely O. – Records Finder Rep

Hi Nicholas,

Thank you for your feedback. We're happy you're pleased with the information you received. We work hard to meet expectations like yours, and we're delighted we hit the mark for you. Have a fantastic day ahead, and stay safe!

Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315

Thumbnail of user feliciae85
1 review
0 helpful votes
  • Send Message
July 25th, 2024
Verified purchase

Great communication and fixed my issue right away!

Thumbnail of user lovelyo2
Lovely O. – Records Finder Rep

Hi Felicia,

Thank you for your feedback. We're happy you're pleased with customer service. This is an experience we always want our customers to have, and we're delighted we hit the mark for you. Have a fantastic day ahead, and stay safe!

Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315

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Access over 2 billion public records from thousands of federal, state, city and municipal sources

Company Representative

Thumbnail of user cherylg249
Christina G.
Typically responds within 2 days

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