Records Finder has a rating of 3.8 stars from 7,828 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Records Finder most frequently mention customer service, easy access, and accurate information. Records Finder ranks 3rd among Government Records sites.
This company responds to reviews on average within 2 days
I had cancelled online two days after starting the trial. It apparently didn't process my cancellation. Membership fee was drafted from my account. I called customer service expecting to be told they would cancel effective for today an no more drafts would occur. I was told that but upon expressing my disappointment the representative continue to reach out to his supervisor and I was given a credit for the amount withdrawn from my account.
I paid for the subscription try to obtain previous owner registration information or name from the title was unable to find any of the matching information after paying for the subscription
I am in need of my old driver´s licence number. The attendant was kind to explain that this record is not possible to obtain thru your system.
The information I needed was not in the report as stated it would be.
Hi Teresa,
Thank you for sharing your feedback. I’m sorry if you did not get the information you were looking for.
Please note that the preliminary search simply determines whether or not the person is in the United States by checking their records. This information is only provided as a resource. Even when the same search parameters are used, the preliminary search results may differ from those found in the member's area.
Could you please specify which details you were expecting? I’ll do my best to address this and provide you with the necessary information as soon as possible. Feel free to give us a call or send an email to askrecordsfinder@ask.recordsfinder.com. We’re here to help. Have a great day, and stay safe!
Sincerely,
Meliza
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
Your website failed to provide the correct information I was looking for.
Hi Sal,
Thank you for sharing your feedback. I’m sorry our website didn’t provide the information you were looking for.
We rely on publicly available data from various sources. Sometimes, the specific information you’re looking for might not be accurate or complete due to privacy laws and regulations, which can vary by location and gaps in public records. We hope you understand.
To make things right, allow us to search for you. Feel free to give us a call or send an email to askrecordsfinder@ask.recordsfinder.com. We’re here to help. Have a great day, and stay safe!
Sincerely,
Meliza
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
I cannot find the link to cancel my subscription for this service.
Hi Vincent,
Thank you for your feedback. I'm sorry you found it difficult to cancel.
I have reviewed your account and I can confirm that it has already been canceled. For future reference, you can cancel by entering your account, selecting My Account, and then clicking the Cancel Subscription button under your Account Details. You will automatically receive an email confirming the cancellation of your account.
If you need further assistance, feel free to give us a call or send an email to askrecordsfinder@ask.recordsfinder.com. We’re here to help. Have a great day, and stay safe!
Sincerely,
Meliza
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
There's a couple predators luring kids into their car in Portland, and your site won't give us info
Hi Dawn,
Thank you for sharing your feedback. I understand how alarming it can be to hear about such incidents, especially when it involves the safety of children. I’m sorry our site did not provide the information you’re looking for.
I tried searching for the information you needed but was also unsuccessful. This may happen if the vehicle is under any of the following conditions:
(1) has been newly purchased/transferred;
(2) hasn't been updated for a long time;
(3) has been purposely removed for privacy, confidentiality, and security by an individual or the state.
Additionally, we source our information from records made freely and publicly available by state and local offices, agencies, and departments. Data may contain errors and omissions due to legal state restrictions that are not in our control.
Please let us know if there's anything else we can help you with. Have a great day, and stay safe!
Sincerely,
Meliza
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
Not a enough statement for spending ticket and too much charge
Hi Kamal,
Thank you for sharing your feedback. I’m sorry you were dissatisfied with the information you received and the associated charges. Your concerns are important to us, and I would like to better understand your situation. If you could provide more details, I would appreciate the opportunity to assist you further and address your concerns. Feel free to give us a call or send an email to askrecordsfinder@ask.recordsfinder.com. We’re here to help. Have a great day, and stay safe!
Sincerely,
Meliza
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
Almost nothing info about requested semi truck history. Doesn't worth to pay
Hi Oleg,
Thank you for your feedback! I’m sorry if the outcome of your search did not provide what you are looking for.
I tried searching for the information you needed but was also unsuccessful. This may happen if the vehicle is under any of the following conditions:
(1) has been newly purchased/transferred;
(2) hasn't been updated for a long time;
(3) has been purposely removed for privacy, confidentiality, and security by an individual or the state.
Additionally, we source our information from records made freely and publicly available by state and local offices, agencies, and departments. Data may contain errors and omissions due to legal state restrictions that are not in our control. We hope you understand.
Please let us know if there's anything else we can help you with. Have a great day, and stay safe!
Sincerely,
Meliza
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
Very helpful.helped me out customer service, is the best.
Hi Michael,
Thank you for your awesome review! We’re glad you find our service helpful. We always strive to provide the best experience, and we hope you will recommend us to others.
Hoping to hear from you again soon.
Sincerely,
Meliza
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
No real results other than addresses and social media stuff. I know she was arrested ( you actually have a picture of her mug shot) but no arrests, no court records, etc. The assistant said she will forward to your team to further pursue. She also helped to cancel my subscription. I am hopeful you will find what I am looking for! Thank you! Giving 5 stars for her communications...hoping I can give you team a 5 star rating in the end!
Hi Anne,
Thank you for taking the time to give us a review. I'm happy you're pleased with the assistance you received. I've also checked and someone is already working on the report assistance you requested. Rest assured, we're here to help. Have a great day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
I was a little confused about a subscription mistake(started new meds, so I've been a little confused lately) anyway,. Not only did they respond to my question right away, they were very kind. Thank you very much.(I think had already given a review, sorry if your getting this twice) Again, thank u very much!
Hi Stacey,
Thank you for taking the time to give us a review. We're happy you're pleased with the assistance you received. We work hard to meet expectations like yours, and we're delighted we hit the mark for you. Have a wonderful week ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
I had a little trouble finding what I wanted but I received a lot of on the spot help right away and resolved my problem.
Hi Ted,
Thank you for taking the time to give us a review. We're happy you're pleased with the friendly and helpful customer service. We work hard to meet expectations like yours; and we're delighted we hit the mark for you. Have a fantastic day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
I was calling in coz i wanted my subscription to be cancelled coz i dont intend to use it. Was charged for it too. Explained to customer service that ive sign ip for it for an emergency situation. Promise a refund and cancelled my account. Thanks
Hi Wally,
Thank you for sharing your experience with the community and us. We're happy you're pleased with the assistance you received. We hope that you will also recommend us to others. Have a great day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
I am pleased to share my positive experience with the report I received from Recordsfinder.com. The report was delivered as expected and proved to be incredibly helpful. The information was thorough, accurate, and presented in an easy-to-understand format. Recordsfinder.com exceeded my expectations by providing a comprehensive overview that met all my needs. I appreciate the reliable service and the user-friendly interface that made the process seamless. Highly recommended!
Hi Suroj,
Thank you for leaving us such an excellent review! We are thrilled you loved your experience, and the whole team will be happy to read what you wrote. We prioritize customer experience and satisfaction, and your review reaffirms the hard work we put in every day. So thank you for your kind words, and we hope you have a great day ahead.
Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
It was very good and fast. Didn't have a hard time canceling my membership. She handling her job good.
Thank you for the kind words, Kevon! We're happy you're pleased with our customer service and hope you'll recommend us to others. Have a great day, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
The call went smoothly and was over in less than 5 minutes, pretty decent service.
Hi Omar,
Thank you for your kind words. We're happy you're pleased with how quickly you were assisted. We hope that you will also recommend us to others. Have a great day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
It got the job done. Found what I needed and more. Wish I didn't have to pay to find out simple information though. Thank you
Hi Trish,
Thank you for your feedback. We're happy you found the information you were looking for. Have a great day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
It was helpful, I didn't get actually what I was looking for but it was still a wonderful pleasure to know that there are tools out here to help a person find what they are looking for.
Hi Anthony,
Thank you for your feedback. Rest assured, we will do our best to improve our services further. We'll also ensure that she reads your feedback; this will make her day. Have a great week, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
I love it, there can't be better than that. They took no time to answer and provided me all the information, they made everything clear to me.
Hi Emmanuel,
Thank you for this excellent review! We're happy you're pleased with customer service. We'll ensure she reads your feedback; this will make her day. Have a great week, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
I needed my report to get a marriage license in less than a week, and I was able to get it within 3 days of my wedding. Huge weight off my shoulders
Hi Briana,
We're happy you found the information you needed. We hope that you will also recommend us to others. Have a great day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
Excellent and quick service. Thank you!
Excellent and quick service. Thank you!
Excellent and quick service. Thank you!
Hi Karolis,
Thank you for your feedback! We're happy you're pleased with the quick service you received. We hope that you will also recommend us to others. Have a great day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
The gentleman I spoke with was tenacious in his intentions to resolve my concerns.
Hi Alex,
Thank you for your kind words. We're happy you're pleased with the assistance you received. We'll ensure he reads your feedback; this will make his day. Have a great week, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
There was no hassles or asking questions why I would like to cancel
Hi Marcellius,
We're happy you're pleased with how easy it was to cancel. We hope to work with you again in the future. Have a fantastic week ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
My person was helpful. She was able to solve my problem quickly and was very courteous. Thank you
Hi Barbara,
We're happy you're pleased with the assistance you received. Your feedback is important to us, and we'd like to understand more about the reason why you gave us a 1-star rating. We hope to hear from you so we can address your concerns and improve our service. We look forward to hearing from you!
Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
Ok fast and easy to understand need to give more info like license number and pictures to match so we can know if there persons that we deal with is real or not
Hi Nicholas,
Thank you for your feedback. We're happy you're pleased with the information you received. We work hard to meet expectations like yours, and we're delighted we hit the mark for you. Have a fantastic day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
Great communication and fixed my issue right away!
Hi Felicia,
Thank you for your feedback. We're happy you're pleased with customer service. This is an experience we always want our customers to have, and we're delighted we hit the mark for you. Have a fantastic day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
Access over 2 billion public records from thousands of federal, state, city and municipal sources
Hi Anna,
Thank you for your feedback. We're happy you're pleased with the assistance you received. Have a great day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315