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Records Finder has a rating of 3.8 stars from 7,828 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Records Finder most frequently mention customer service, easy access, and accurate information. Records Finder ranks 3rd among Government Records sites.
This company responds to reviews on average within 2 days
I had cancelled online two days after starting the trial. It apparently didn't process my cancellation. Membership fee was drafted from my account. I called customer service expecting to be told they would cancel effective for today an no more drafts would occur. I was told that but upon expressing my disappointment the representative continue to reach out to his supervisor and I was given a credit for the amount withdrawn from my account.
I paid for the subscription try to obtain previous owner registration information or name from the title was unable to find any of the matching information after paying for the subscription
Great communication and fixed my issue right away!
She was the best agent I have ever talked to. She deserves a raise and a promotion. She knew exactly what she was doing and she was friendly, knowledgeable and nice and polite. She is the best. She was very very helpful and she helped me and fixed my problem. Thank you so much.
Hi Hiva,
Thank you for your kind words. We're happy you're pleased with the assistance you received. We'll ensure she reads your feedback; this will make her day. Have a great week ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
I used Records Finder to research a car I intended to buy. It was very important to help me choose a car. I recommend.
Hi George,
I'm glad you found our service helpful for your car research! Thanks for the recommendation. We hope to work with you again soon. Have a great day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
Very nice - no hassle. My objective was to obtain information regarding the engine number but it was not available and this was a one time request. Hence no need for a subscription.
Hi Tammy,
We're happy you're pleased with the assistance you received. We hope to work with you again in the future. Have a great day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
Very short wait time for the call. I told the agent i wanted to cancel and she did not try and force me to keep it. Which is great! It was easy to cancel and she even offered other ways to use this site before my subscription ended.Wonderful customer service! And the information I got from this was extremely helpful!
Hi Tenika,
Thank you for the awesome review! We're happy you're pleased with the information and assistance you received. We work hard to meet expectations like yours, and we're delighted we hit the mark for you. We hope that you will also recommend us to others. Have a fantastic day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
Good service provider, easy to use. Customer service was courteous, prompt, friendly and responded to my questions satisfactorily.
Hi William,
Thank you for your kind words. We're happy you find our services easy to use, and customer service friendly and helpful. We hope that you will also recommend us to others. Have a fantastic day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
She understood my issues and resolved them quickly. She was very efficient.
Hi Amardeep,
Thank you for your kind words. We're happy you're pleased with customer service. We'll ensure she reads your feedback; this will make her day. Have a great weekend, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
Good customer service and professional response. The associate was very great in his service a sign of good knowledge.
Hi Michael,
Thank you for sharing your experience with the community and us. We're happy you're pleased with the assistance you received. We hope that you will also recommend us to others. Have a fantastic week ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
The representative was very kind and understanding. She was also very thorough and solved the issue completely. I very much appreciate it.
Hi Laurel,
Thank you for your kind words. We're happy you're pleased with customer service. We hope that you will also recommend us to others. Have a great day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
Jehoany is very nice and accommodating. He provided great service. Very fast responses to my emails
Hi Aliziya,
Thank you for your kind words. We're happy you're pleased with how quickly Jehoany helped you. This is an experience we always want our customers to have, and we're delighted we hit the mark for you. Have a wonderful day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
It was a great exp jia was a very calm and patience
Hi Sayed,
We're happy you're pleased with the assistance you received from Jai. We'll ensure he reads your feedback; this will make his day. Have a fantastic rest of the week, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
I paid $2.95 for what I thought was a one time purchase and ended up being billed $24.94 a week later. I had absolutely no idea I had paid for a trial to an automatic subscription. I called support where they immediately answered and were able to process my refund within minutes.
Hi Emma,
Thank you for taking the time to give us a review. We're happy you're pleased with customer service. We hope to work with you again in the future. Have a great day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
Called to cancel subscription; was easy to do, Rep was courteous and professional and prompt.
Hi Beverley,
We're happy you're pleased with the representative who assisted you. We'll ensure he reads your feedback; this will make his day. Have a great week, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
She was really kindness and helpful.
I'm really grateful with her.
Hi Luis,
Thank you for the kind words. We're happy you're pleased with the assistance you received. We'll ensure she reads your feedback; this will make her day. Have a great day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
I had an easy time contacting customer service and was able to get help easily and courteously.
Hi Brianne,
That's great to hear! It's always a relief when customer service is both efficient and friendly. We work hard to meet expectations like yours, and are delighted we hit the mark for you. Have a great day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
Good experience she helped me right away about my concerns
Hi Natalie,
Although we fell short on the report you received, we're happy you're pleased with your experience when you called customer service. Rest assured, we'll do our best to further improve our services. Have a great day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
I used Records Finder to look up a driver who exhibited road rage on March 24th. The service worked perfectly and identified the vehicle. What I didn't realize is that it is a subscription service so you do need to cancel within seven days otherwise you will be set up on a reoccurring monthly charge of $24.95. I just caught that I was charged for two months of service I did not use. When I contacted the company, Alleah, the Customer Service Representative was super helpful and was able to get an exception and refund my American Express. She was professional and very helpful. I would recommend Records Finder to others who may need a similar service in the future.
Hi Christine,
Thank you for this amazing review! We're happy you're pleased with the information and assistance you received and that you will be recommending us to others. We work hard to meet expectations like yours; and we're delighted we hit the mark for you. Have a fantastic weekend, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
In my business this help to find a lot of clients, thanks We use your services a lot.
Hi Hampton,
Thank you for leaving us such an excellent review! We are thrilled you loved your experience, and the whole team will be happy to read what you wrote. We prioritize customer experience and satisfaction, and your review reaffirms the hard work we put in every day. So thank you for your kind words, and we look forward to seeing you again.
Have a great day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
The lady was friendly and quick to handle my cancellation
Hi Mark,
Thank you for your kind words. We're happy you're pleased with customer service. We hope that you will also recommend us to others. Have a great day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
Got most of the more recent updates on the vehicle I was looking for.
Hi Merlene,
Thank you for your wonderful feedback! We're delighted to know you found our report professional and detailed—it's feedback like yours that motivates us. We hope that you will also recommend us to others. Have a great day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
This site is a scam. Advertised $2.95 for 7 days of unlimited access and then went on to charge me $24.95 after the 7 days. Initially, there was no mention of those 7 days being a trial period. They snuck that in with small print during the checkout hoping to slide by unnoticed and collect their $24.95. I cancelled immediately after the charge (being unaware I had signed up for a trial), and wrote in requesting a refund, as I will not be using this service. Their customer service was demeaning and unhelpful.
Hi Rachael,
Thank you for your feedback. We're sorry you were dissatisfied with the help you received. I've reviewed your account and can see that a PayPal dispute has been filed before you reached out. Please know that we are no longer able to process a refund once a dispute has been filed. We appreciate your feedback and rest assured, we will do our best to improve our services further. Have a great day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
She was amazing in helping me out with my request. Easy to talk to.
Hi Jose,
Thank you for this awesome review! We're happy you're pleased with the assistance you received. We'll ensure she reads your feedback; this will make her day. Have a great day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
Great service and representative was kind and quick
Hi Tabitha,
Thank you for your feedback. We're happy you're pleased with customer service. We hope that you will also recommend us to others. Have a fantastic week ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
I recently had the pleasure of speaking with an agent over the phone and I must say, their knowledge and expertise were truly impressive. The agent was able to answer all of my questions with confidence and provided me with valuable information. Their professionalism and helpful demeanor made the conversation a positive and informative experience. I would highly recommend this agent to anyone in need of assistance.
Hi Kyria,
Thank you for your kind words! We're happy you're pleased with the assistance you received. We'll ensure she reads your feedback; this will make her day. Have an amazing day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
Catherine did a wonderful job of helping me with the information I needed. The website is easy to navigate. It took me no time to figure out where to go on the website to get information. The information is accurate and up to date. I would recommend this company.
We're happy you're pleased with the information and assistance you received from customer service, Will! We hope that you will also recommend us to others. Have a great day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
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Access over 2 billion public records from thousands of federal, state, city and municipal sources
Hi Felicia,
Thank you for your feedback. We're happy you're pleased with customer service. This is an experience we always want our customers to have, and we're delighted we hit the mark for you. Have a fantastic day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315