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Records Finder has a rating of 4.1 stars from 7,810 reviews, indicating that most customers are generally satisfied with their purchases. Records Finder ranks 3rd among Government Records sites.
Proactively asks for customer feedback
This company responds to reviews on average within 2 days
I had cancelled online two days after starting the trial. It apparently didn't process my cancellation. Membership fee was drafted from my account. I called customer service expecting to be told they would cancel effective for today an no more drafts would occur. I was told that but upon expressing my disappointment the representative continue to reach out to his supervisor and I was given a credit for the amount withdrawn from my account.
I paid for the subscription try to obtain previous owner registration information or name from the title was unable to find any of the matching information after paying for the subscription
I had cancelled online two days after starting the trial. It apparently didn't process my cancellation. Membership fee was drafted from my account. I called customer service expecting to be told they would cancel effective for today an no more drafts would occur. I was told that but upon expressing my disappointment the representative continue to reach out to his supervisor and I was given a credit for the amount withdrawn from my account.
Other than it not happening in the 1st place, could you have been more perfect! Daniel completely handled all of my concerns, and even went above and beyond to ensure it didn't happen again by canceling the account for me! A+++
Hi Amanda,
We're happy you're pleased with the assistance you received from Daniel. We'll ensure he reads your feedback; this will make his day. Have a great rest of the week, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
I called to cancel my subscription, the agent was very pleasant and helpful, got it taken care of in just a few minutes. I'll be back if I ever need your help again.
Hi,
Thank you for your awesome review! We’re glad you had a pleasant experience with our customer service team. Your satisfaction means a lot to us; we’re always here, ready to help.
We’re excited to hear from you soon.
Sincerely,
Meliza
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
JoMarie provided outstanding customer service! She helped me with exactly what I needed done. She was friendly and made the phone call stress free. I really appreciate all her help. Thank you, JoMarie, for being so helpful and nice!
Hi Mary,
Thank you for your kind words. We're happy you're pleased with the assistance you received from Jomarie. We'll ensure she reads your feedback; this will make her day. Have a fantastic rest of the week, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
I paid for the subscription try to obtain previous owner registration information or name from the title was unable to find any of the matching information after paying for the subscription
Hi Eric,
Thank you for your feedback. I’m sorry you did not receive the information you needed.
I tried searching for the information but was also unsuccessful. This may happen if the vehicle is under any of the following conditions:
(1) has been newly purchased/transferred;
(2) hasn't been updated for a long time;
(3) has been purposely removed for privacy, confidentiality, and security by an individual or the state.
Additionally, we source our information from records made freely and publicly available by the state, and local offices, agencies, and departments. Data may contain errors and omissions due to legal state restrictions that are not in our control.
Please let us know if there's anything else we can help you with. Have a great day, and stay safe!
Sincerely,
Meliza
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
I had used Records Finder free trial, to look up one persons number. And forgot to cancel. After four months when I saw the charges on my debit card, I called to cancel and asked for a small compensation. To my delight, the agent was very understanding, and gave me three months changes back. He was super friendly, understanding, and made the process easy for me...
Hi Kelly,
Thank you for your feedback. We're happy you're pleased with the assistance you received. We hope that you will also recommend us to others. Have a fantastic weekend, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
The CSR I spoke with had a great voice, great demeanor (very calm) & saw the problem and then promptly fixed it. She acted professional and was humble as well.
Hi Anthony,
Thank you for your excellent review! We're happy you're pleased with customer service. We'll ensure she reads your feedback; this will make her day. Have a fantastic day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
So quick, so easy and excellent customer service. Great source if you are looking to buy a used car.
Hi Dawn,
Thank you for this excellent review! We're happy you're pleased with the information and assistance you received. We work hard to meet expectations like yours, and we're delighted we hit the mark for you. Have a great day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
Thanks for everything, the agent helped me with my situation and he was very nice with me, now I'm learning English and he was very polite and professional with me because I don't speak English very well, but a felt good. Thanks and you have a nice day
Hi Alexander,
Thank you for this excellent review! We're happy you're pleased with the assistance you received. We work hard to meet expectations like yours, and we're delighted we hit the mark for you. Have a fantastic week, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
I had accidently forgotten to cancel my membership after only needing the service for one thing. I canceled it after seeing the charge. I emailed them when I saw the charge and the next day they had responded giving me a refund. Quick, easy, polite.
Hi Gabe,
We're happy you're pleased with customer service. We work hard to meet expectations like yours, and we're delighted we hit the mark for you. Have a fantastic day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
Cancel my order was quick and easy.if I ever need the service again I will get it. Thanks.
Hi Gabriel,
Thank you for the kind words. We're happy you're pleased with the service. We hope to work with you again in the future. Have a great day ahead, and stay safe!
Sincerely,
Meliza
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
I am in need of my old driver´s licence number. The attendant was kind to explain that this record is not possible to obtain thru your system.
Hi Anna,
Thank you for your feedback. We're happy you're pleased with the assistance you received. Have a great day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
It was ok but let you know more later i hownt used it that much yet
Hi Greg,
Thank you for sharing your feedback and 4-star rating! No worries, take your time with it. Whenever you’ve had a chance to use it more, we’d love to hear your thoughts. Feel free to give us a call or send an email to askrecordsfinder@ask.recordsfinder.com. We’re here to help. Have a great day, and stay safe!
Sincerely,
Meliza
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
Person was very helpful with what I needed and had very fast results; like instant results. I want even on that call for 5 minutes. Thank you
Hi Laura,
Thank you for your kind words! We're happy you're pleased with how quickly you were assisted. We work hard to meet expectations like yours, and we're delighted we hit the mark for you. Have a fantastic day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
I appreciated the quick responsiveness and extremely kind customer service! This Company helped get me the most accurate and detailed results on my search.
Hi Kris,
It's wonderful to hear that you had such a positive experience with customer service and that we were able to provide you with accurate and detailed results. Thanks for sharing your feedback! We hope that you will also recommend us to others. Have a fantastic day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
It was a pleasure, speaking with the representative that had knowledge, and understanding my request.
Hi Delia,
Thank you for your feedback. We're happy you're pleased with the assistance you received and hope you will also recommend us to others. Have a great weekend, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
This website has returned my money to me very fast and with little delay. This website has helped me a lot and I recommend it too everyone who needs their money back.
Hi Ying,
Thank you for your feedback. We're happy you're pleased with the assistance your received. We hope that you will also recommend us to others. Have a great day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
Very helpful.helped me out customer service, is the best.
Hi Michael,
Thank you for your awesome review! We’re glad you find our service helpful. We always strive to provide the best experience, and we hope you will recommend us to others.
Hoping to hear from you again soon.
Sincerely,
Meliza
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
No real results other than addresses and social media stuff. I know she was arrested ( you actually have a picture of her mug shot) but no arrests, no court records, etc. The assistant said she will forward to your team to further pursue. She also helped to cancel my subscription. I am hopeful you will find what I am looking for! Thank you! Giving 5 stars for her communications...hoping I can give you team a 5 star rating in the end!
Hi Anne,
Thank you for taking the time to give us a review. I'm happy you're pleased with the assistance you received. I've also checked and someone is already working on the report assistance you requested. Rest assured, we're here to help. Have a great day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
I was a little confused about a subscription mistake(started new meds, so I've been a little confused lately) anyway,. Not only did they respond to my question right away, they were very kind. Thank you very much.(I think had already given a review, sorry if your getting this twice) Again, thank u very much!
Hi Stacey,
Thank you for taking the time to give us a review. We're happy you're pleased with the assistance you received. We work hard to meet expectations like yours, and we're delighted we hit the mark for you. Have a wonderful week ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
I had a little trouble finding what I wanted but I received a lot of on the spot help right away and resolved my problem.
Hi Ted,
Thank you for taking the time to give us a review. We're happy you're pleased with the friendly and helpful customer service. We work hard to meet expectations like yours; and we're delighted we hit the mark for you. Have a fantastic day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
I was calling in coz i wanted my subscription to be cancelled coz i dont intend to use it. Was charged for it too. Explained to customer service that ive sign ip for it for an emergency situation. Promise a refund and cancelled my account. Thanks
Hi Wally,
Thank you for sharing your experience with the community and us. We're happy you're pleased with the assistance you received. We hope that you will also recommend us to others. Have a great day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
It was a very easy transaction and the web page was easy to work with and navagate…
Hi Cesar,
Thank you for your awesome review! We’re glad to know that you had a smooth experience. We aim for this, and we would greatly appreciate it if you could recommend us to others.
We look forward to hearing from you again. Have a nice day, and stay safe!
Sincerely,
Meliza
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
I did find some valueable information however,i only received a limited amount...
Hi Alberto,
Thank you for sharing your feedback! I’m sorry you were dissatisfied with the information you received.
We rely on publicly available data from various sources. Sometimes, the specific information you’re looking for might not be available due to privacy laws and regulations, which can vary by location and gaps in public records. We hope you understand.
To make things right, allow us to search for you. Feel free to give us a call or send an email to askrecordsfinder@ask.recordsfinder.com. We’re here to help. Have a great day, and stay safe!
Sincerely,
Meliza
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
I am pleased to share my positive experience with the report I received from Recordsfinder.com. The report was delivered as expected and proved to be incredibly helpful. The information was thorough, accurate, and presented in an easy-to-understand format. Recordsfinder.com exceeded my expectations by providing a comprehensive overview that met all my needs. I appreciate the reliable service and the user-friendly interface that made the process seamless. Highly recommended!
Hi Suroj,
Thank you for leaving us such an excellent review! We are thrilled you loved your experience, and the whole team will be happy to read what you wrote. We prioritize customer experience and satisfaction, and your review reaffirms the hard work we put in every day. So thank you for your kind words, and we hope you have a great day ahead.
Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
Gain trust and grow your business with customer reviews.
Access over 2 billion public records from thousands of federal, state, city and municipal sources
Hi Beverly,
Thank you for your feedback and the 5-star rating! I’m sorry for the trouble with your cancellation and the unexpected charge. It’s great to know that our customer service team was able to help you credit the fee. We’ll work on improving our processes to avoid this from happening again. If you have any more concerns or need assistance, feel free to call or email us at askrecordsfinder@ask.recordsfinder.com. We’re here to help. Have a great day, and stay safe!
Sincerely,
Meliza
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315