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Records Finder has a rating of 3.8 stars from 7,829 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Records Finder most frequently mention customer service, easy access, and accurate information. Records Finder ranks 3rd among Government Records sites.
This company responds to reviews on average within 2 days
I had cancelled online two days after starting the trial. It apparently didn't process my cancellation. Membership fee was drafted from my account. I called customer service expecting to be told they would cancel effective for today an no more drafts would occur. I was told that but upon expressing my disappointment the representative continue to reach out to his supervisor and I was given a credit for the amount withdrawn from my account.
I paid for the subscription try to obtain previous owner registration information or name from the title was unable to find any of the matching information after paying for the subscription
Basically just a detailed rehash of what I got for $2.99.
Was interested in how many times car had changed hands, but would have had to pay even more. Basically a bait & switch to get you to pay ever more.
I needed proof of convictions to prove unsuitable to serve as executor. From free legal searches I found out that he was a disbarred attorney and convicted of a crime for which he is currently on probation and he just had a DUI in January 2022. NOne of these facts were in the expensive report
Hi Laura,
Thank you for sharing your review. We regret your experience didn’t match your expectations. We are aware that you reached our Customer Care Team to cancel your account, and they refunded the charge; please allow 3-5 business days for the refund to process.
If you have any questions, comments, or suggestions, pls feel free to reach us at askrecordsfinder@recordsfinder.com. We’d greatly appreciate the opportunity to make things right and work toward earning back your business.
We look forward to hearing from you. Have a great day ahead!
Sincerely,
Eddy
Voice Of Customer Specialist
www.recordsfinder.com
+1 833-922-2315
Is my experience needless to say was very very very bad. The reason being is before I paid any money whatsoever your site said you had information that I was looking for on the specific person I entered. Then after the fact of me paying money for a week subscription when I opened up the search there was no such finding?
I want my initial payment back if I do not get it I will report you to consumer reports and the BBB
Hi Lori,
We sincerely apologize if you could not find the information you were searching for on our site. I noticed that you've reached out via phone to our customer service. Upon checking, I see that we have sent the report you needed to your email address. Please let us know if you're still not satisfied with the information, and we'll be more than happy to help you further.
Have a nice day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
I was led to believe from your description on the web site that my search would provide the name on the current title. Names were not provided, all I received with your company is what is available without cost from other open on line searches. I
Not helpful for my needs.
Hello Dennis,
We're sorry to hear about your experience. Please know that our site can only generate records that are available publicly. The License Plate information you are trying to check is yet to update our sources database; that is why we could not pull out any report. We can only gather information as is and as available, and there is no guarantee since we are dealing with publicly available records online.
I have issued a refund of $12.95 for the Single premium VIN Report Purchase to make up for not getting your report. Please allow 3-5 business days for the funds to be placed back into your account.
If you have any comments, clarifications, or suggestions, please free to reach us at askrecordsfinder@recordsfinder.com at your most convenient time.
Sincerely,
Eddy
Customer Relations Officer
+1 833-922-2315
www.recordsfinder.com
I fully agree with Colin T's comments. I contacted this website which they said was available for the $2.95. However, when I accessed the website with my login credentials no such report was available in the search area. I was led to believe my report would be available for review for 5 days and THEN I would be charged $24.95 per month for continued membership. I immediately cancelled when I looked at the website and could not find what I was looking for. I sent them feedback also. I did not receive a confirmation that my account had been closed. I also had problems with initial login. Do not be a sucker like me.
Not very happy at all. I was searching for the present owner and previous owners. Then a additional fee popped up showing a additional charge for this information and then read you only provide information available to you. You can correct me if I am wrong.
Hello Edward,
We appreciate your feedback, and we're sorry that you were not satisfied with the report you received. The License Plate information you are trying to check might be restricted access under the Driver's Privacy Protection Act (DPPA) protection. We source data from records made freely and publicly available by the state, and local offices, agencies, and departments. Data may contain errors and omissions due to legal state restrictions not in our control.
The Premium reports are optional add-on services separate from your subscription. Nonetheless, you can exit the pop-up notification, and it will continue running the search without additional fees.
If you need anything else, please do not hesitate to contact us at your most convenient time. Have a nice day ahead, and stay safe!
Sincerely,
Arden
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
I found a detailed enough result when I ran the search on the Canadian site to know it was legit. I paid and thats when I realized the only real reports I have access to are for Americans. Total scam. Canadians beware - total waste of money!
Hello Revati,
Thank you for sharing your review and bringing this issue to our attention.
Please be informed that we have some technical problems regarding our International records or information.
For now, available on the site are mainly in the United States.
Rest assured that we constantly update our data, so you can always check back for up-to-date information.
If you have any questions, comments, or suggestions, pls do not hesitate to reach us at askrecordsfinder@recordsfinder.com at your most convenient time. Have a great day ahead!
Sincerely,
Eddy
Customer Relations Team
+1 833-922-2315
www.recordsfinder.com
In August of this year. I wanted to see if "Records Finder"was any good,so I tried it. I entered my required information. Within a few seconds. The screen showed my personal info. It recommended that I get a full report. I paid for a full report. I printed off my full report. I wasted about 20 pages of ink and paper for a report that read "not found" under every category! Unacceptable! That is not where it ends. Obviously, very disappointed, I Immediately canceled my subscription. I have been charged every month since then. "RIDICULOUS"
Hello Andrew,
We apologize for any inconvenience and understand your frustration. Please note that our database may not have all records due to variations in public record availability.
We couldn't find a prior cancellation request before 10/30/2023. If you made one, please provide relevant information to assist us.
Your request is important to us, and we take it seriously. To address your concerns in the interim, we've initiated a $24.95 refund, which may take 3-5 business days to reflect in your account. Rest assured your account is canceled.
For further assistance, please contact us at askrecordsfinder@ask.recordsfinder.com or 833-922-2315. We await your response.
Sincerely,
Ruby
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
After having paid I wanted to download a report and it prompted: "Your subscription has expired". I contacted them and they "activated" the service for searching only... which is free in any case. Any time I want to download a report they ask for additional money. Never again.
Paid a fee to sign up and check history of a vehicle and after they took my money, the search result gave me only the list of car features, make and model, color and standard equipment! Then pop up said pay another $$$$ to get more info. TOTAL SCAM
I have solid information that Mr. X, a resident of Kansas, died in New Mexico on a particular date a few years ago, but I need to confirm it. I found records of Mr. X in Kansas, but no death record. I searched in New Mexico, and it can't find him, because he never resided in there. I am left without an answer.
Hello Mary,
Thank you for taking the time to give us a review. Please accept my apologies if we were not able to satisfy your needs. We want to change your experience and assist you in getting the information. If you wish, we can schedule a call the soonest you are free, or you can reach out to us via email at askrecordsfinder@recordsfinder.com. Rest assured; we're here to help you.
We look forward to hearing from you. Have a great day ahead, and stay safe!
Sincerely,
Arden
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
This site offers you a free search, tells you it found information click here to view. Once you click it, you're told in order to view you must subscribe for 14.98 So I do. I click the file to view and I'm told they found no background information. I tried a different search and everything I clicked on informed me for an additional amount I can see this info. I'm so u happy, I'd be a rich man if I could get away with scamming people out of their hard earned money
Hello Terry,
Thank you for sharing your review. We regret your experience didn’t match your expectations. We are aware that you reached our Customer Care Team to cancel your account and refunded the charge; please allow 3-5 business days for the refund to process.
If you have any questions, comments, or suggestions, pls feel free to reach us at askrecordsfinder@recordsfinder. We’d greatly appreciate the opportunity to make things right and work toward earning back your business.
Sincerely,
Eddy
Customer Relations Team
+1 833-922-2315
www.recordsfinder.com
I paid 12 dollars to have a vin check just to get a response that nothing was available for my vin. After given false pretense that something was discovered very disappointed in myself for falling foe a scam like this
Hello Anthony,
We're sorry to hear about your experience. We regret that the site didn't live up to your expectations. Unfortunately, we can only generate records that are available publicly.
The VIN information you are trying to check is yet to update our sources database; that is why we could not pull out any report.
We can only gather information as is and as available, and there is no guarantee since we are dealing with publicly available records online.
I have issued a refund of $12.95 for the Single premium VIN Report Purchase to make up for not getting your report. Please allow 3-5 business days for the funds to be placed back into your account.
If you have any comments, clarifications, or suggestions, please free to reach us at askrecordsfinder@recordsfinder.com at your most convenient time.
Sincerely,
Eddy
Customer Relations Officer
+1 833-922-2315
www.recordsfinder.com
I am mostly satisfied with the results but was not the best search of this type i used for the same plate number so there are better options available but was enough to confirm the intended information
Hello Anastacia,
We appreciate your feedback and are sorry to hear that you were not satisfied with the report you received. We want to change your experience and assist you in getting the information.
If you wish, we can schedule a call the soonest you are free, or you can reach out to us via email at askrecordsfinder@recordsfinder.com. Rest assured, we're here to help you.
We look forward to hearing from you. Have a great day ahead, and stay safe!
Sincerely,
Arden
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
They cannot find any information for you. I signed up and paid the payment for a Trial to find my driving record. Once I was signed up the website could not locate any information for me. I call customer support and they were no help except for the fact that they cancelled my account for me. It's a scam and I would never recommend anyone using this.
I have been charged 3 times by Recordsfinder when in fact I'm not using this service. A customer care rep helped me understand the problem and will refund the charges. He is also going to cancel rebill. He was very polite and knowledgeable.
Hi Linda,
Thank you for your kind words. We're happy to hear you're satisfied with customer service. We'll ensure that the agent reads your review; we're certain this will make his day. If you need further assistance, please let us know. Have a fantastic day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
recordsfinder.com promise to give owner detail and financing/lien info about the vehicles but they do not provide such information once you order and pay. All they give is the specs of the vehicle which anyone can get from the internet or the dealer. Do NOT order: they mislead and give false advertising. Avoid at all cost!
Tip for consumers:
Fake advertising. Does not deliver what they promise. Recordsfinder.com is a scam.
Hello Daniel,
I’m sorry to hear about the dissatisfaction with the report you received. Please know all customers are welcome to run a preliminary search for free, and this will provide a preview of the possible results available when you subscribe to our services.
I want to look into your feedback further, but I can’t find your account using the name provided in this review. Please contact me at askrecordsfinder@recordsfinder.com or call 833-922-2315, and I’ll be more than happy to assist you. I hope to hear from you.
Sincerely,
Arden
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
No tricky gimicks. Let me know first thing that there was a fee to view my report, and offered a decent deal. Havent used it yet but looks like a lot of different and useful info can be had here. Kinda gettin curious to see.
Quick and effective as far as I can tell so far. Search turned up a stalkers car make and model. I am closer to solving this local Minnesota group stalking campaign and who is behind it. Such ignorant people...
Well, I searched one plate for the last stalker who walked by whistling and humming and what do you know what? The person's info was removed by himor the State for privacy, confidentiality or security reasons! Either a cop, snitch or a private contractor turning the old usa into China very incrementally...
I looked up how to search car license numbers and this site was mentioned as being legit.
I have been stalked for years by men who appear to be ex-military. I walked off a job I had been recruited for and which I didn’t realize was a cover for the deep state operations. Been stalked and harassed ever since by police and security guards. I guess they use facial recognition and try to get targets to break down from the stress. Just like Russia and China and all dictatorships. I am in good company though. J. Edgar Hoover did the same to Hemingway, and I am nowhere near that important. Be careful out there and if you take the red or black pill, be prepared for hell to descend upon you very slowly...
Quick and effective as far as I can tell so far. Search turned up a stalkers car make and model. I am closer to solving this local Minnesota group stalking campaign and who is behind it. Such ignorant people...
I looked up how to search car license numbers and this site was mentioned as being legit.
Thoug it was free, but I need this informationfor retirement purposes some of what record finder's found let me know they found the right man all and all I learned something new on these sites. Thank you
Online to look for my ex husband
Needed a copy of divorce papers
* Records Finder attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
* Records Finder attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Tried it to see what would show up on my own name. Lots of mixed up info, some pertinent, some erroneous …. A jumble. I got charged extra to check some of it out. Not worth it. Canceling my 7 day license ASAP.
Tip for consumers:
Navigation thru screens somewhat tedious & confusing as pop ups flying up unexpectedly = do they want more money for every pop up, how can I specify filter selections to better home in on what I really want to see reports on. I ended paying for a $15 report in addition to $2.95 7 day trial.
Mostly, the info I got showed me how many people/situations with some similarity but not at all me or related to me was getting included in info maybe about me. Confusing and useless to me. CANCEL me.
Hello Kelly,
Thank you for sharing your experience with us. We apologize for any frustration you encountered while using our service. We understand that you expected to find clear and accurate information about yourself, but instead, you encountered mixed and sometimes erroneous data.
We want to turn things around and help you get what you need. If you wish, we can schedule a call the soonest as possible. Or you can reach out to us at askrecordsfinder@ask.recordsfinder.com or call us at (833) 922-2315.
Your satisfaction is important to us, and we understand your decision to cancel your 7-days trial. We proceeded to cancel your subscription immediately as requested. There will be no further billings from us.
Once again, we apologize for any inconvenience caused. We look forward to your response.
Sincerely,
Nina
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
My "free" search showed a "result" for my search of the person i was looking for. When i paid my initial fee, the page then changed to say that no report is available for the person. Classic bait and switch, save your $6 and try another service.
Hello Adam,
Thank you for sharing your feedback. We're sorry your experience didn't match your expectations.
Unfortunately, some information might not be readily available since we deal with public records online. There is no guarantee, as you can also find in our FAQs>Data Questions: https://infotracer.com/faq/.
If you are open to discussing this, I can offer you additional search assistance through Our Expert Team of Researchers for a more in-depth search of our database at no extra charge.
Please do not hesitate to contact us at askrecordsfinder@recordsfinder.com, or you can also give us a call at 833-922-2315. We are available from 9 AM to 5 PM EST, Sunday to Saturday.
We look forward to hearing from you. Have a great day ahead!
Sincerely,
Eddy
Customer Relations Team
+1 833-922-2315
www.recordsfinder.com
I selected off of Google a site where I could get someone's birthday FREE! The site also said I would have the information in seconds. I'm still trying to get the report, and have had to pay, and it is taking way too long. What a rip-off.
Because the site said I could get a birthday, and fast, and free.
* Records Finder attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Very bad experience. The search result showed that there was one entry found and if I become a member I can see the result. But after paying it showed that no matching results were found to my search. This is a scam.
Hello Ajaz,
Thank you for taking the time to share your feedback. The initial or preliminary search is as reference material only. It verifies the record's existence, but the availability still depends if the report is publicly displayed, tagged as private/confidential, or protected.
However, If you are open to discussing this, I can offer you additional search assistance through Our Expert Team of Researchers for a more in-depth search of our database at no extra charge. Please do not hesitate to contact us at askrecordsfinder@recordsfinder.com, or you can also give us a call at 833-922-2315. We are available from 9 AM to 5 PM EST, Sunday to Saturday.
We look forward to hearing from you. Have a great day ahead!
Sincerely,
Eddy
Customer Relations Team
+1 833-922-2315
www.recordsfinder.com
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Access over 2 billion public records from thousands of federal, state, city and municipal sources
Hello Charles,
We appreciate your feedback and are sorry you were not satisfied with the report you received. The License Plate information you are trying to check might be restricted access under the Driver's Privacy Protection Act (DPPA) protection. We source data from records made freely and publicly available by the state and local offices, agencies, and departments. Data may contain errors and omissions due to legal state restrictions not in our control.
The Premium reports are optional add-on services separate from your subscription. Nonetheless, you can exit the pop-up notification, and it will continue running the search without additional fees.
If you need anything else, please do not hesitate to contact us at your most convenient time. Have a nice day ahead, and stay safe!
Sincerely,
Arden
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315