RedeemVacations

I've been very disappointed in the availability of dates to travel. There are only 3 weeks for an entire year that even have 5 nights available which is what my voucher is for. I was told I would have "plenty of dates to choose from" - I'm sorry but 3 options is NOT plenty. I also think that making customers pay the resort taxes and fees to even see travel dates is wrong. If I had known that there weren't any dates that would work for me over the next year, I would have waited to pay those for now.

I received a free hotel stay through this company (with an online business course I purchased for $1,500). When I went to activate the vacation, I had to pay over $200 in resort fees and taxes before being able to select a hotel. Then, a month later I received a call from the hotel that I selected saying my resort fee was not paid and my vacation was pending cancellation (I had already purchased a flight and tours for the vacation also). I learned from the hotel that the fee paid to Redeem was not the resort fee and that the hotel has had many complaints due to people believing the hotel was taking a double resort fees due to Redeem being misleading. In all, my "free" hotel room cost $400, and while I saved money in the long run, I was disappointed with Redeem's deceptive fee practice.

I got the voucher in a giveaway. 3 nights in New Orleans Louisiana. Im not a wealthy person and typically the cost of a decent hotel is just not feasible for more than a day.

I booked my trip (flights, etc.) and selected the Crowne royal plaza right on bourbon st for a sisters trip. By my check in date the entire world was shut down (April 2020). They were so helpful. I was able to rebook my trip and get a different hotel when my sisters trip turned into a family trip in the gorgeous Garden District right on the trolly line in March of 2021.

I've just booked my second vacation to Cancun Mexico at the fives beach resort.

It was free for us, except for the fees. But in order for us to get this, we had to put up with very aggressive sales people. They did NOT want to except the word NO! We weren't interested in purchasing their time share property. The whole conversation got very heated. And we will never ever attend another time share presentation from any company.

I will be celebrating my birthday with this trip. I won a raffle with Ms. Becton and decided to plan the trip on my birthday. I had no prior plans for these dates. The overall experience was easy and I'm looking forward to a good time. First time in Miami

You make us pay the taxes and fees before we can see what dates are available then we are force to go on dates that we don't particularly like because we already spent money on the days and it's non refundable

It was a Gift for me being a valuable customer for many years to the Tax Expert family they decided to reward me and my family with this amazing gift. I personally have never been to Hawaii and this is a bucket list dream vacation for me. I am truly humbled at the experience and grateful.

No strings attached... they do what they say and say what they do! That's a rare find if ya ask me, there are always strings but not with redeem vacations! Y'all rock thank you for a great time incredibly cheap pretty much free

I just tried to look at what was available. If you dont put in dates, you are not even able to look at areas or hotels available, which I do not believe is conducive to choosing a site or the available date. I believe you could make your site much more appealing to clients

Unable at the moment to find a hotel in Vegas that I want to book. Satisfied I have 24 months to utilize the voucher which will give me time that hopefully other options will be available since I cannot switch the voucher to a different destination.

I won a 3 night stay. Glad I googled the reviews and the BBB. I'll gladly pay full price online because after reading all the reviews your paying for a crappy room, no refunds, can't see the room until all this money is paid! I will strongly pass on these so called free tickets! SMH

I have had a wonderful experience planning my vacation with redeem and I have always been very pleased with how easy it is to make arrangements and the hotels and vacations are always a memorable experience. Thank you!

The Royale Palms Condos were a little bit outdated but the indoor pool and beach access at the sister buildings are amazing! The bed was extremely comfortable. My husband, daughter, and I had a great vacation to Myrtle Beach!

Gift for attending a financial webinar. Disappointed that you only find what hotels and dates are available AFTER you pay all the fees and taxes. I have 18months to use gift and travel. Though dates available are not 18 months out from date I redeemed. Also states only 4/5 star hotel options to choose from. I was only offered 2 hotels no matter what dates I requested and one is rated only 3 stars. If I had known how restricted the options were I would not have redeemed the vacation!

Everything is fast, the form is easy to complete, the waiting time for a first response is negligible. However I have not yet made a reservation because I do not have too much choice in hotel. And for the next dates, I can't do anything because everything is pink.

It was great, however the hotel I was hoping for was nowhere in sight for the next 18 months and I am uncertain the kind of room we will receive upon arriving. Nevertheless, I am grateful and excited for the opportunity!

After many emails with no success, I was finally given my holidays. I was rpeatedly told that I already used my holiday, which I had not. I then contacted my local provider who then allowed me to activate my holiday finally. This should not have been such a difficult task.

I've checked ALL of the available dates and only 1-3 hotels show up (the same 3) and I don't love any of them. I'd heard there were lots and lots of options. I know it could be about dates, so I looked at ALL of them, for 2 people.

I was very oleased with the process of booking my reservation, and it was very thorough. I was however not pleased about the variety of places to stay and the amount of block out dates. I did however like the resort that i chose but wished i had more options