A Christmas gift gone bad! Ordered an egift card and was told 3-5 days for an E gift card... how crazy. Never got it 7 days later... called, got to wait another 3-5 days... did an online chat... and guess what... had to wait another 3-5 days... called again and supposedly I will; have today... AWWWWWFULLLLLLLLL. OH, BUT THEY DEDUCTED THE $120 FROM MY ACCOUNT THE DAY I ORDERED IT
Reebok does not permit negative reviews. I fill in all the blanks and it won't process. I guess that is one way to keep reviews high for its products
3 pairs of recently bought shoes soles came off do to poor construction. Refused to warranty or admit problem
Their sneakers are very comfortable. I bought a pair for jogging and playing football. I love this brand.
I thought I was the the only person here having these kinds of problems with Reebok! In March, I ordered a pair of Reebok Nano 7 CrossFit shoes Size 13. They send me a tracking number and after numerous delays, I finally receive my package. When I open the package, I find WOMENS ADIDAS TENNIS SHOES SIZE 8! I contact Reebok customer service through their online inquiry link and since then, I keep getting the runaround on the return/refund process. Everything from the return label processor is down right now to no response at all to my emails (when they instruct me to send them pictures of the wrong shoes/shipping labels). Twice theyve had me send them pictures of the wrong product and twice no response! At first I wanted them to simply send me the correct shoes but now I just want my money back! Now I know what a horrible company Reebok is and I WILL NEVER PURCHASE ANOTHER REEBOK PRODUCT SO LONG AS I LIVE! I know that hate is a strong word but as a result of this experience, I-HATE-REEBOK!
Sir, I want swim reeflex sandals(gravel blue) under sale, but it is unavailable for size 9.so please try to make available under size 9. Thank you.
I recently ordered some shoes from them and there shipping info is terrible. The selection is ok, and super easy to order.
Great sports boots for running. I call them so. I use only this iste for quite a while and everything is always fine.
I bought lower and top looks like track suit and when I wear it got lint on the first day. I cannot return it.
The worst shopping experience
The worst shopping experience, delivery and customer service I have received this century.
Long live Amazon.
Quality shoes...
Fine track suits...
Great sports material...
Really appreciated. Hats off to Team Reebok
Answer: Near impossible. I emailed customer service multiple times asking for an update after waiting over a month for my product to even be marked as shipped, all of which were never responded to. They ended up cancelling my order of which they didn't even notify me. I had to log on to check my order status to see that they had just cancelled it.
Reebok has a rating of 1.9 stars from 114 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Reebok most frequently mention and customer service. Reebok ranks 165th among Shoes sites.