Remitly

Don't Use Remitly. This company is scam. Their customer service is worst don't know where the money is. They hung up whenever we called them to ask about our money. Spread this don't use Remitly, we are having a hell of bad time. They give you hours and hours of time and still no positive answer from them. I don't want to give any rating they are not worthy for it. Please guys don't fall for these scammers they are cheaters, liars,
The moment you ask for manager they cut off the call immediately.

I created my account (providing all information requested) and then started to make transfer. I got message that I can't do transfer until I provide ID! I already created account and provided all required! For ID this time they requested a video of my self while talking! When I asked why it was not requested while I was creating my account - no answer. When I asked to provide me with the a legal document stating this requirement - no answer. Do not get me wrong, I got a lot of talking, but no answers. You also can't delete your account or remove some of your personal information. It is also not clear (I got conflicting answers from different people) if your personal info permanently deleted from there data or stays there after THEY delete your account at your request. I am waiting on confirmation that they deleted my account and my personal info...

Avoid Remitly at all costs. My experience with them has been extremely dissappointing. Transfers are put on hold for an inordinate amount of time. When speaking to them, they ask unneccessary and highly intrusive questions, and also ask for potentially sensitive financial information. I have never in my life experienced being asked by a service company such probing questions that border on offensive like Remitly has. Transfers are slow, and do not arrive on time. Refunds are held and at times never sent. They are without a doubt, the worst money transfer service I have dealt with.

One of the worst Companies i ever had to deal with, I sent over $3,000,00 overseas to my Family in Pakistan, The app said transaction was complete and the money was deposited in the account, However
I called just to find out that money was never deposited into the account.
I called the telephone number that they had provided to me, Customer service told me that account number was incorrect but inf act it was correct. No help no supervisor to speak to this is a shady operation. I would never recommend anyone to do business with this company

My mom send money to india, they took the money out of my mom's account and than the money was never transferred to the Indian account which we provided, upon inquiring with their customer service, we have been told that my mom's account has been deactivated. I am on hold trying to figure out when we will get the money back in our account. They are scammers please don't send your hard earned money through them.

I have sent $500 to my family. Remitly sent me email confirmation that money been deposited to bank account. But my recipient told me it wasn't deposited. I have contacted Remitly several time, every time they said within 3 days they will fix it. But it's been almost 2 months and didn't get my money back. After reading all this review it's seems like they are thieve. Take people money and runaway.

I Have never seen a remittance company this bad. My first transfer they asked why.
My second transfer they asked for more proof

They have my passport + licence + bank statement + proof of send (My wife)

They Canceled my second transfer after sending my ID and bank statement and pointed me to the terms and conditions. My account was disabled which also disables Live chat, Email support and Phone support.

If i can't send to my wife, why does this site even exist?

Useless company, do not trust them with your money.

I and my kids had created an account to send money to my husband stuck in Dominican Republic just to find out that they canceled all of our account without a reason that it was internal coulr not say to why. Very bad company after days trying went thru Ria very good company.