RepairClinic

Buyer pays for return shipping and if box is opened they will not refund what you paid. Be sure you order the right part or you're stuck with it.

I ordered a part and paid for overnight delivery. It arrived one week later. I reached out twice to them with no response at all.

It didn't take much time for me to find the right replacement part for my washing machine. Everything is organized and clearly labeled.

Ordering was a breeze and searching for parts is easy. I always liked doing repairs myself and their tutorial videos are helpful.

The customer support representative was very kind and assisted me in getting the exact part for my air conditioner. Great experience.

My decade-old dishwasher got a new lease on life thanks to the replacement parts. Works like brand-new after the repair.

Parts not in stock as advertised
When I called they informed me that the part was ordered from the manufacturer

I have been trying to buy two wire shelves for my older fridge for months. This is a rental and god only knows why but there was only one shelf left in the fridge after my last tenant. I even already had ordered and returned shelves twice through another parts company, waiting more than a week for shipping twice, which were supposedly for my fridge but both were actually for my freezer, each with a unique part number... that parts place (partsselect) told me the problematic part numbers were coming from the manufacturer and to call them. I did and they were closed and had a recording redirecting me to their website to search for the part number due to COVID... So not helpful. So I googled to find any other parts company to try again fresh with someone else and that turned out to be repairclinic. I was frustrated from the get go but the rep was polite and courteous. I told her I needed her to measure the shelf cuz I was done with shipping bad parts back to companies. She could not search the database by measurements (that is seriously lame btw) so instead we narrowed it down another way then when 2 possible options remained she COUNTED THE GRIDS in the photo to figure out if we had a winner. It seemed like we did so I ordered two and they arrived today and holy cow THEY FIT EXACTLY perfectly! I can't recall her name unfortunately but if she reads this and remembers the story, THANK YOU!

Still have not received my order. They said it was shipped the same day. That was 10 days ago. Paid 7 bucks for shipping 14 days REALLY.

No need to look elsewhere because they have all the parts we need. So complete and so convenient too. Ordering is easy as 123!

Dependable delivery every time I've ordered. They have a wide selection of parts and the quality of products I've received has been excellent.

In my experience, this is the best place to shop for appliance parts so far. They always have the parts I need. Customer support is responsive.

I didn't have any problems ordering parts to actual delivery. It was the same exact part in the picture on the site I ordered.

Ordered a lawn mower wheel and I received it four days later. I got the exact OEM part I was looking for.

We ordered a part it was the wrong part, then they said we did not give them the model number, lies, Very dirty!.

Never got my part in 1 month. Tried to cancel. Never got a credit like they said. Impossible to actually talk to someone on the phone.

Worst company I have ever dealt with will never order any thing from them again been lied to more then once don't order any thing from this company.

It was delivered on time for install. It was the correct part. It was easy to install. Very pleased with my purchase. I will order again if needed.

They do stock the parts, but the frustration with communication and customer service isn't worth the frustration.

Their help videos and manuals are a big help. I've always been a DIY man and their dishwasher repair videos are very educational.

Real quick service and delivery to Canada via Purolator. I shopped around - the best price by far! (bought parts for a gas kitchen stove)

Priced a fan for a ge fridge. $60. For one with 2 more wires and a 50cent plug for light $110. Amazon price for same motor$17. This is crazy.

My review is unfortunately very similar to others' reviews. I had to order two pulleys for a commercial customer. They had a set price on their website that was agreeable and our customer was quoted. We waited over a month for the pulley. When they finally updated the website that they would be shipping it, I noticed no movement for several days. I reached out to customer service via chat, and received a very rude unprofessional response from their online customer service agent that the part was still on the trailer and hadn't been unloaded, and once it was, it would be shipped. I also noted that they raised the price on their website, and inquired to make sure I was going to be charged what was already agreed and ordered to. I received a very snarky response from the agent. Move forward a few days, and the item still hadn't been sent. Then finally after 4 days more of waiting, it was shipped via Fedex. While checking the Fedex site for the arrival, it scheduled delivery for a Sunday via home delivery. Then I noted that they had a problem with the barcode being mislabeled or unreadable. The package had allegedly made it as far as my local Fedex, but then was sent back due to the barcode issue. I reached out to them, and requested to cancel the order and receive a refund. They gave me lots of run around that it was still going to be delivered. I immediately had to contact my bank to initiate a dispute because they were insisting it would be delivered, well it is set to be delivered back to them. Absolutely the worst customer service I have seen in a long time. Very unprofessional, and I would never place another order with these people again.