Republic Services

Keep missing trash pickup day, then they keep saying they will show up, and they never do. Totally unreliable company. I don't give a crap about your staffing issues. Fix your stuff and your staffing issues and pick up the stinking trash. Do not ever do business with this company.

Former driver at the flowood ms location ran by mid level dope dealer's and urban terror thugs. There corrupted human resource manager will retaliate when you report unsafe truck defects and dangerous crime activity inside the workplace. Machanics are not certified and the Operations manager will have his street thug friends try to intimidate you by vandalising your vehicle to run you off. If the tactics don't work the corrupted human resource manager will terminate you.

They just keep raising their prices and do not cancel as requested immediately.
They charge you $50.00 to pick up their container if you cancel service.
I would not recommend their service unless you want to pay out the $#*!!

For the month of January my trash was picked up on the 17th. I received a phone call today to informed me that my trash will NOT be picked up tomorrow, it will be picked up on my scheduled day next week (the 28th). After speaking with 2 different people, I was informed I would receive a credit for 1 week missed. Based on their "contingency plan" I'll only miss 1 week this whole month! Definitely do NOT recommend this trash company!

We ordered, signed a contract, and paid for a 30-yard dumpster -- when it didn't arrive on the scheduled day we called and were told they made a mistake in the paperwork and needed to charge more -- they also said they called us which they never did. We filled out paperwork again and were told it would arrive on Tuesday. On Tuesday, we called and they said they didn't know why someone told us that -- the soonest it can come is Thursday. On Thursday we called, and were told it isn't scheduled because we still owe money on the contract. We spoke to this company 4 times on the phone and never got a dumpster.

They pick up your trash. I had a big pile of stuff to go. They said they pick up tuesday. They never did pick the stuff up. I called and called and called. The park manager had her maintenance guy pick it up. That was BEFORE pandemic. Now, i have a trash can with holes in it. Wild animals are getting into it. I saw a opossum and a raccoon. I've called three times and they push up the replace date every week. I ask for a manager. She said they'll call you. Nobody called. Their pitiful. They don't do anything

They are always late with pick up, they lie about missed pick up & when you call to cancel your service you'll spend hours trying to close your account & they will still want to suck all your money. Horrendous service

Don't do buisness with this company. They will lock you into a 3 year service contract and then raise rates every year. When you want to cancel they charge you 6 months worth of service you cancel. Stay away from them find a cheaper better local company.

Where to begin? Poor communication. Poor billing. Over billing. Hidden fees.
I have been wondering why we haven't been getting picked up. We thought we were caught up in monthly payments. Found that we have 3 disconnect fees of $35 each. But why wasn't that included in the last 3 times we paid our bill in full? And on my current bill one of the $35 fees isn't included in the break down... I had to go searching for the "discrepancy". It's so frustrating. We are ending our contract TODAY.

Thanks so much for the Thanksgiving trash decoration that you've created for our 20 guests tomorrow. You missed our Friday pickup. We called Monday and you said it would be picked up Tuesday. It wasn't. Today, you said it was never flagged as a missed pickup and it would probably be Friday. Yay! Our guests get to see a bunch of nasty trash. Hopefully, its scent doesn't overpower the smell of our dinner. Horrible customer service and incompetence. Several neighbors have called to complain and it's still not handled.

They offer a good price, but they force you to sign a contract. If you decide to cancel the contract, they not only force you to pay, but also do not remove the container from your building. I had a three-year contract with them, but I decided to cancel it because I did not need it anymore. They did not accept the cancellation. They left the container full for several months and I had to pay extra to empty it. They left it in my building and refused to remove it until the contract ends. If you have a small business, don't hire Republic Services.

We loyally used them for 24 years and they ended up gouging us in the end. After not missing a payment in 24 years they charged us multiple late fees after we canceled our service. We will never use this company again. Find a different company if you can.

They missed picking up our yard waste container. I reported it as missed pick up. Received a robo call the next day that said due to staffing shortages they would not be picking it up the following week either. I called to complain that I had paid for a service and expected them to provide it or a refund. The manager refused a $6 refund to my account! It's not about the money, but the principle. Ridiculous!

Very bad waste company. Billing is bad and jacked up. They charge a fee for canceling. Then they come get the dumpster and don't take trash they dump on your property. Never again. Don't get this service.

Horrible service. I signed up for service three weeks ago and they have missed my pick up SEVEN times. How is that even possible? My trash has sat out infront of my house almost continuously since I began service.

I have called and left 3 voicemails (because after waiting on hold for 45+ minutes they hung up on me) and 3 emails. No answer.

I will be switching service.

Update 07/15: after two more voicemails and messages I called their corporate number, which was zero help. The only "help" the offered was to call the local number. Just spent 90 mins on hold for them to hang up on me. I guess the only way to cancel with this predatory business is to show up to their office.

After years of perfect payments on my part I was simply treated like trash when i became late on one payment. They do not even offer a onetime pass on the ridiculous 35 fee. Instead as a matter of fact they have now continued adding more fees even though the bill was paid. Somehow I'm up to 3 fees now even though there's not even been a new billing period... SMH And the "woman" on the call I made while inquiring about said fees was a rude snarky ignorant B. Could not have cared less about anyone else. Pathetic world we live in with garbage companies like this getting rich off of screwing people for no reason, SCAM COMPANY!