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Reservation Counter has a rating of 4.5 stars from 4,457 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Reservation Counter most frequently mention good experience, easy process, and book online. Reservation Counter ranks 5th among Hotels sites.
Proactively asks for customer feedback
This company responds to reviews on average within 4 days
48,619 reviews
Very clear website, it took less then five minutes to reserve a room. My wife and I are visiting a friend in New Jersey and have never spent time in the Meadows. Two for one trip, Hilton looks like a great place for a get away weekend.
Simple and quick but I was not explicitly and separately notified that there is a ridiculous service fee on top of the hotel cost...my error for not reading all lines...will NEVER use this site again!
They had the resort I wanted to stay at - at a really good price. Very happy with results
To book at room
Date of experience: March 4, 2024
Was easy but since i can't see the confirmation with Hilton who knows!
Date of experience: March 18, 2024
We are happy the booking process was easy, Martha!
All was good, I have stayed here before, just a little pricey.
Date of experience: March 19, 2024
Thanks for booking with us, Richard. We hope you enjoy your stay!
Good easy to make reservation had no problem using the sight
Close to AVERA for early morning appointments
Date of experience: March 19, 2024
Thank you for your review, Leroy. We are happy the booking process was easy!
I booked a hotel room, it was quick and easy to do.
Because I needed a hotel room.
Date of experience: March 19, 2024
Thanks for your review, Ian. We want our customers to have a quick and enjoyable booking experience.
I NEEDED A ROOM!
Date of experience: March 19, 2024
Date of experience: March 19, 2024
Fast, accurate, efficient! Reservation made easily.
Date of experience: March 19, 2024
Thanks for your review of the booking process, John.
Always like anything owned by Hilton as their hotels are clean etc
+ polite people
Close to my relatives
Date of experience: March 19, 2024
Thanks for your review, Patricia. We are happy our website was easy to use!
It was good! I had no issues booking my reservation on this site.
It popped up when I entered the name of the hotel I wanted to stay at.
Date of experience: March 18, 2024
Thanks for your review, Joan. We are happy you had a good experience using our website.
Great to get last minute rooms without a lot of hassle!
Date of experience: March 19, 2024
Thanks for your review, James. We are happy our website was easy to use!
Efficient process. Was done quickly. Looking forward to trip.
Date of experience: March 19, 2024
Thanks for booking with us, Jerry. We hope you enjoy your stay!
Very quick and easy. No problems at all with anything.
Date of experience: March 19, 2024
Thank you for your review, Ron. We are happy the booking process was easy!
We've stayed here before. Nice place. Easy to make online reservation.
Date of experience: March 19, 2024
Thanks for your review, Marion. We are happy you had a good experience booking online.
Easy process. Same price as booking direct with the hotel.
Needed for travel
Date of experience: March 19, 2024
Thank you for your review, Michelle. We are happy the booking process was easy!
Would have preferred a more detailed breakdown of cost, but no complaints.
Date of experience: March 18, 2024
Thank you for your review and feedback, Kenneth. We are happy the booking process was easy!
Easy process and i appreciate the timely manner of the response
Date of experience: March 18, 2024
Thank you for your review, Zackery. We want you to have the best experience possible booking with us!
Very smooth and straightforward; new what I needed, and the site got me there quickly.
The Hotel site sent me to it.
Date of experience: March 13, 2024
Thanks for your review of the booking process, David.
The reservation process is easy and quick. I will definitely use Reservation Counter again!
Date of experience: March 14, 2024
Thank you for your review, Christopher. We hope all of our customers have a QUICK and EASY booking experience! We look forward to your next one!
It's was great, sure was easy to navigate and it was not time consuming.
It was recommended by my colleges
Date of experience: March 17, 2024
Thanks for your review, Jose. We are happy our website was easy to use!
Site was very user friendly and the information provided was easy to navigate through.
Referral from family member
Date of experience: March 14, 2024
Thank you for your review, Kelly. We are happy the booking process was easy!
I choose not too. I really don't want to be bothered with these kind of surveys.
Please don’t send me this kind of material.
Date of experience: March 10, 2024
Thanks for taking time to rate us, Susan. We appreciate your feedback.
This is the worst 3rd party booking company I have ever used. Needed to check out a day early and they refused to refund 1 night. Please don't use this scam of a service!
Tip for consumers:
please do not use this service they will not help once the hotel is booked
Products used:
hotel booking service
Date of experience: April 19, 2021
Thanks for bringing this to our attention, Michael P. I will share this feedback with our team so we can look into this. If you’d like more help with your reservation, please contact our escalations team at support@reservationcounter.com
Easy and quick to use. Instant success and gratification
Came online with a hotel information search
Date of experience: March 18, 2024
Thanks for your review, Suzanne. We are happy our website was easy to use!
Fast and easy experience with Best Western and price in lower costs
Date of experience: March 17, 2024
Thanks for booking with us, Thomas. We hope you enjoy your stay!
We are Reservation Counter, an online travel agency that provides our travelers with an efficient and seamless way to book hotel rooms. We receive our rates from multiple hotel providers so our travelers can have the best rates possible. Our user-friendly platform offers booking options at over 200,000 hotels worldwide. We work with some of the biggest brands in travel and successfully book thousands of room nights every day. Whether planning a luxurious vacation, a business trip, or a budget-friendly getaway, know that we have the best hotel options available. Our website is designed for travelers and offers convenience and flexibility, allowing them to browse and compare hotels, read reviews from fellow travelers, and make secure reservations. We have a dedicated customer support team that is available 24/7 to make reservations and assist with any inquiries or concerns, ensuring that travelers have a stress-free booking experience. It is our goal to be transparent and honest with both our customers and hotel partners. We want our travelers to have amazing booking experiences using our platform so they can feel at ease knowing they have successfully booked a hotel and can focus on making incredible memories wherever they choose to travel.
Thanks for your review, Lori. We want our customers to have the best rates possible.