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Reservation Counter has a rating of 4.5 stars from 4,456 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Reservation Counter most frequently mention good experience, easy process, and book online. Reservation Counter ranks 5th among Hotels sites.
Proactively asks for customer feedback
This company responds to reviews on average within 4 days
48,579 reviews
Very clear website, it took less then five minutes to reserve a room. My wife and I are visiting a friend in New Jersey and have never spent time in the Meadows. Two for one trip, Hilton looks like a great place for a get away weekend.
Simple and quick but I was not explicitly and separately notified that there is a ridiculous service fee on top of the hotel cost...my error for not reading all lines...will NEVER use this site again!
Easy to select a reservation and photos were appreciated
It was what popped up on the computer
Date of experience: February 9, 2024
Thank you for your review, Laura. We are happy the booking process was easy!
I haven't been there you. I'll give u my beautiful review after wards
Date of experience: February 8, 2024
You're welcome! Thanks for booking with us, Jonathan!
Site worked with out much hassle. It was pretty stable and let me do what I needed to
Didn’t, it what the hotel used..
Date of experience: February 8, 2024
Thanks for your review, Stephen. We are happy you had a good experience using our website.
I stayed at this facility once before and it was a pleasant experience,
Date of experience: February 8, 2024
Thanks for booking with us, Rose. We hope you enjoy your stay!
Quick, easy reservations over the website. Nicely organized.Bill
Date of experience: February 9, 2024
Thanks for your review, Bill. We are happy you had a good experience using our website.
Very pleased with the service as I stay there every year
Return costumers do to great service
Date of experience: February 9, 2024
Thanks for booking with us, Jason. We hope you enjoy your stay!
To my surprise and delight I made the reservation With ease making this reservation!
Date of experience: February 3, 2024
Thank you for your review. We are happy the booking process was easy!
Seems easy and efficient, very professional, and quick
Refered to this site when there was no availability at Residence Inn La Quinta
Date of experience: February 8, 2024
Thanks for your review of the booking process, Holly.
Easy to make a reservation and navigate through the page
It was available through the page
Because i am attending a conference and needed to make reservation for my stay
Date of experience: February 8, 2024
You're welcome! Thanks for booking with us, Monir!
Excellent. I was super easy to identify the hotel.
I usually do.
I have stayed in Best Western in different locations and they are really good.
Date of experience: February 8, 2024
Thank you for your review, Jose. We are happy the booking process was easy!
Simple easy online booking - confirmation email within minutes
Date of experience: February 8, 2024
Thanks for your review, Thom! That’s great you received your confirmation in a timely manner!
Quick and easy to booking. No issues. Would definitely recommend.
Recommended by colleague from Blume.
Recommended by colleague from Blume.
Date of experience: February 8, 2024
Thank you for your review, Anamaria. We hope all of our customers have a QUICK and EASY booking experience!
Over an hour on the phone with confirmation I would be charged CANADIAN DOLLARS only to be LIED to and charged USD, now they do not want to refund me the amount or service charge!
DO NOT BOOK HERE!
Date of experience: July 27, 2021
Thanks for bringing this to our attention, J G. I will share this feedback with our team so we can look into this. If you’d like more help with your reservation, please contact our escalations team at support@reservationcounter.com
No issues - but just made a reservation. No services yet.
This is what the Marriot Oakland City Center uses.
This is what the Marriot Oakland City Center uses.
Date of experience: February 6, 2024
Thanks for your review, Evelyn. Please let us know how we can make your booking experience even better. If you’d like more help with your reservation, you may contact our escalations team at support@reservationcounter.com.
--Rachael, Review Manager
Very good service online and I am.not very computer savvy.
It was what the hotel used.
Date of experience: February 6, 2024
Thanks for your review, Margaret. We are happy you had a good experience booking online.
This online booking and confirmation experience has been extremely easy to use and very convenient. Being able to check this off as done is great.
Limited time-- service is efficient and convenient
Date of experience: August 30, 2023
Thank you for your review, Ruth. We are happy you had a good experience!
The fact that you offer Affirm was the whole reason I booked with you today!Thank you!
I was able to choose Affirm as a payment method!
Date of experience: February 6, 2024
You're welcome! Thanks for booking with us, Surina-Marie!
They confirmed my appointment very quickly after my reservation was made.
Date of experience: February 5, 2024
Thanks for your review, Sydney! That’s great you received your confirmation in a timely manner!
Very easy to use very good client experience, others should model this
Date of experience: February 4, 2024
Thanks for your review, Joseph. We are happy our website was easy to use!
Awesome experience through means of online reservation.
I have several years of good history with your company and product.
Date of experience: February 7, 2024
Thanks for your review, Doni. We are happy you had a good experience booking online.
My issue was well received and handled in a very timely manner
Date of experience: February 7, 2024
Thank you for your review, Tony. We are happy you had a good experience!
No problems reserving room; however was very surprised at service fee add-on when paying.
This was option presented
I didn’t.
Date of experience: February 7, 2024
Thank you for your review, James. We are happy the booking process was easy!
Reservations went well. I'd like to see how the visit goes before providing additional feedback.
Came up when I did a search and it had the best prices.
Date of experience: February 7, 2024
Thanks for booking with us, Tracy. We hope you enjoy your stay!
We are Reservation Counter, an online travel agency that provides our travelers with an efficient and seamless way to book hotel rooms. We receive our rates from multiple hotel providers so our travelers can have the best rates possible. Our user-friendly platform offers booking options at over 200,000 hotels worldwide. We work with some of the biggest brands in travel and successfully book thousands of room nights every day. Whether planning a luxurious vacation, a business trip, or a budget-friendly getaway, know that we have the best hotel options available. Our website is designed for travelers and offers convenience and flexibility, allowing them to browse and compare hotels, read reviews from fellow travelers, and make secure reservations. We have a dedicated customer support team that is available 24/7 to make reservations and assist with any inquiries or concerns, ensuring that travelers have a stress-free booking experience. It is our goal to be transparent and honest with both our customers and hotel partners. We want our travelers to have amazing booking experiences using our platform so they can feel at ease knowing they have successfully booked a hotel and can focus on making incredible memories wherever they choose to travel.
Thank you for your review, Jerry. We are happy you had a good experience!