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    Reservation Counter

Reservation Counter

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Overview

Reservation Counter has a rating of 4.5 stars from 4,465 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Reservation Counter most frequently mention good experience, easy process, and book online. Reservation Counter ranks 5th among Hotels sites.

  • Quality
    2689

Proactively asks for customer feedback

This company responds to reviews on average within 4 days

Positive reviews (last 12 months): 90.8%
Positive
3,630
Neutral
156
Negative
214
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48,641 reviews

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How would you rate Reservation Counter?
Top Positive Review

“Easy and convenient to book room”

James S.
11/29/24

Very clear website, it took less then five minutes to reserve a room. My wife and I are visiting a friend in New Jersey and have never spent time in the Meadows. Two for one trip, Hilton looks like a great place for a get away weekend.

Date of experience: 11/19/24
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Top Critical Review

“Avoid this site!”

Dale G.
9/19/24

Simple and quick but I was not explicitly and separately notified that there is a ridiculous service fee on top of the hotel cost...my error for not reading all lines...will NEVER use this site again!

Date of experience: 9/9/24
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Reviews (4,465)

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Reviews that mention popular keywords

reservation counter (230) reservation process (73) credit card (73) booking process (42) customer service (95) web site (42) booking experience (46) hotel room (50)
Thumbnail of user royc715
California
1 review
0 helpful votes
  • Send Message
March 6th, 2024
Verified purchase

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Quality

Date of experience: March 6, 2024

Thumbnail of user rachaelf70
Rachael F. – Reservation Counter Rep

Thanks for booking with us, Roy!

Thumbnail of user randallb472
Michigan
1 review
0 helpful votes
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February 7th, 2024
Verified purchase

KjszhdbcvoauvnasaslkhvbnaslicwelijcnsadAWE,FJHBSDCIHLAWEBNFILWENCLIASDCNSlaeivbndsalhkbcv

Reason I chose this business:

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Reason I chose this product:

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Quality

Date of experience: February 7, 2024

Thumbnail of user rachaelf70
Rachael F. – Reservation Counter Rep

Thanks for the 5-star rating, Randall!

Thumbnail of user stephaniec2783
Illinois
1 review
0 helpful votes
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February 6th, 2024
Verified purchase

Fine. Oooooooooooooooookkkkkkkkkkkkkkkkk!

Date of experience: February 6, 2024

Thumbnail of user rachaelf70
Rachael F. – Reservation Counter Rep

Thanks for the 5-star rating, Stephanie!

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From the business

We are Reservation Counter, an online travel agency that provides our travelers with an efficient and seamless way to book hotel rooms. We receive our rates from multiple hotel providers so our travelers can have the best rates possible. Our user-friendly platform offers booking options at over 200,000 hotels worldwide. We work with some of the biggest brands in travel and successfully book thousands of room nights every day. Whether planning a luxurious vacation, a business trip, or a budget-friendly getaway, know that we have the best hotel options available. Our website is designed for travelers and offers convenience and flexibility, allowing them to browse and compare hotels, read reviews from fellow travelers, and make secure reservations. We have a dedicated customer support team that is available 24/7 to make reservations and assist with any inquiries or concerns, ensuring that travelers have a stress-free booking experience. It is our goal to be transparent and honest with both our customers and hotel partners. We want our travelers to have amazing booking experiences using our platform so they can feel at ease knowing they have successfully booked a hotel and can focus on making incredible memories wherever they choose to travel.

Company Representative

Thumbnail of user rachaelf70
Rachael F.
Typically responds within 4 days

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