- Log in
- Browse Businesses
- Guides
- Resources
- Write a Review
- Request a Review
- Backed by the National Science Foundation
- For Business
Reservation Counter has a rating of 4.5 stars from 4,456 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Reservation Counter most frequently mention good experience, easy process, and book online. Reservation Counter ranks 5th among Hotels sites.
Proactively asks for customer feedback
This company responds to reviews on average within 4 days
48,583 reviews
Very clear website, it took less then five minutes to reserve a room. My wife and I are visiting a friend in New Jersey and have never spent time in the Meadows. Two for one trip, Hilton looks like a great place for a get away weekend.
Simple and quick but I was not explicitly and separately notified that there is a ridiculous service fee on top of the hotel cost...my error for not reading all lines...will NEVER use this site again!
It's fine, but I'd rather be able to call directly to make a reservation.
It came up first.
Date of experience: February 10, 2024
The Hotel website was Simple and easy to use so I went ahead and made a reservation.
Convenience
Date of experience: February 12, 2024
Thanks for booking with us, William. We hope you enjoy your stay!
Making a reservation was very easy doing it online.
Date of experience: February 14, 2024
Thanks for your review, Mary. We are happy you had a good experience booking online.
All good. No problems. The transaction went smoothly.
Perfer to reserve at the source.
Date of experience: February 14, 2024
Thank you for your review, Robert. We are happy you had a good experience!
Very easy experience booking on the site and quick
Date of experience: February 14, 2024
Thanks for your review, Jim. We are happy you had a good experience using our website.
Smooth and easy. Hopefully all goes well at check in.
Date of experience: February 15, 2024
Thank you for your review, Brian. We are happy the booking process was easy!
Easy to use. Appreciated the ability to join as a member and have the room discounted.
Date of experience: February 12, 2024
Thanks for your review, Carmen. We are happy our website was easy to use!
The site gave me the best rate and the fastest service
Date of experience: February 14, 2024
Thanks for your review of the booking process, Norma.
Satisfied, no more annoying comment! How Much more don you need?
ONLIUNE REGISTRATIION IS WHY!
Date of experience: February 12, 2024
Thanks for booking with us, Lou!
Super quick and easy to navigate through the site to make a reservation!
To make sure I have a room available!
Date of experience: February 11, 2024
Thanks for your review, Thomas. We are happy you had a good experience using our website.
Confirmed with no problems and pleasant experience.
Directions from hotel web site.
Personal reference.
Date of experience: February 13, 2024
Thank you for your review, Linn. We are happy you had a good experience!
Good so far no issues that I can see. It was an easy tool to use.
Date of experience: February 14, 2024
Thank you for your review, Margaret. We are happy you had a good experience!
I did the reservation on line and it was very simple.
Date of experience: February 14, 2024
Thanks for your review, Eileen. We are happy you had a good experience booking online.
I had a hard time understanding the man on the phone. I stayed more confused than anything.
Date of experience: February 12, 2024
Kathy, we're sorry about your experience and for any confusion. Thanks for your feedback so we can improve. If you’d like more help with your reservation, you may also contact our escalations team at support@reservationcounter.com.
--Rachael, Review Manager
I THOUGHT I WAS BOOKING A DISNEY VACATION DIRECTLY WITH DISNEY ON MARCH 23,2023. I BOOKED FOR APRIL 23-25. I FOUND OUT TODAY THAT THIS COMPANY HAD NOT BOOKED THE PROPER ROOM, PARKING OR PARK TICKETS.
Date of experience: April 20, 2023
Thank you for your review, Linda. I'm sorry for any confusion. Reservation Counter is an online travel agency. We only reserve hotel rooms. You may want to check with the hotel about special packages. If you’d like more help with your reservation or have any questions, you may contact our escalations team at support@reservationcounter.com.
--Rachael, Review Manager
Easy to navigate. Prices were similar to hotel website.
It was readily available
Conference site
Date of experience: February 13, 2024
Thanks for your review, Adele. We are happy our website was easy to use!
Fantastic place to stay, leave your car and travel from the airport.Very nice place to stay
Planning a trip to Arizona
Date of experience: February 13, 2024
Thanks for booking with us, Patricia. We hope you enjoy your stay!
Reservation options were clearly displayed. Process quick and easy.
It offered the hotel and type of booking that we were hoping for.
Hotel chain has a well established reputation.
Date of experience: February 12, 2024
Thank you for your review, Susan. We hope all of our customers have a QUICK and EASY booking experience!
First time we have stay there system works fine no problems with Reservations
Date of experience: February 13, 2024
Thanks for booking with us, James. We hope you enjoy your stay!
We are Reservation Counter, an online travel agency that provides our travelers with an efficient and seamless way to book hotel rooms. We receive our rates from multiple hotel providers so our travelers can have the best rates possible. Our user-friendly platform offers booking options at over 200,000 hotels worldwide. We work with some of the biggest brands in travel and successfully book thousands of room nights every day. Whether planning a luxurious vacation, a business trip, or a budget-friendly getaway, know that we have the best hotel options available. Our website is designed for travelers and offers convenience and flexibility, allowing them to browse and compare hotels, read reviews from fellow travelers, and make secure reservations. We have a dedicated customer support team that is available 24/7 to make reservations and assist with any inquiries or concerns, ensuring that travelers have a stress-free booking experience. It is our goal to be transparent and honest with both our customers and hotel partners. We want our travelers to have amazing booking experiences using our platform so they can feel at ease knowing they have successfully booked a hotel and can focus on making incredible memories wherever they choose to travel.
Thanks for booking with us, Kent. We have live agents available 24/7! Please feel free to call us at 800-434-0564 if you need anything.