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    Reservation Counter

Reservation Counter

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Overview

Reservation Counter has a rating of 4.5 stars from 4,456 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Reservation Counter most frequently mention good experience, easy process, and book online. Reservation Counter ranks 5th among Hotels sites.

  • Quality
    2689

Proactively asks for customer feedback

This company responds to reviews on average within 4 days

Positive reviews (last 12 months): 90.8%
Positive
3,622
Neutral
156
Negative
213
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48,569 reviews

26
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How would you rate Reservation Counter?
Top Positive Review

“Easy and convenient to book room”

James S.
11/29/24

Very clear website, it took less then five minutes to reserve a room. My wife and I are visiting a friend in New Jersey and have never spent time in the Meadows. Two for one trip, Hilton looks like a great place for a get away weekend.

Date of experience: 11/19/24
See positive reviews
Top Critical Review

“Avoid this site!”

Dale G.
9/19/24

Simple and quick but I was not explicitly and separately notified that there is a ridiculous service fee on top of the hotel cost...my error for not reading all lines...will NEVER use this site again!

Date of experience: 9/9/24
See critical reviews

Reviews (4,456)

Rating

Timeframe

Other

Reviews that mention popular keywords

reservation counter (230) reservation process (73) credit card (73) booking process (42) customer service (95) web site (42) booking experience (46) hotel room (50)
Thumbnail of user suzannel639
Louisiana
1 review
0 helpful votes
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April 22nd, 2024
Verified purchase

Xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx.

Quality

Date of experience: April 12, 2024

Thumbnail of user rachaelf70
Rachael F. – Reservation Counter Rep

Thanks for the 5-star rating, Suzanne!

Thumbnail of user isabellam392
Pennsylvania
1 review
0 helpful votes
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April 21st, 2024
Verified purchase

Iiihvvvvvvvvvvvvvvvvcfddujjbffdbjjgcfgbbjhvvvgvvvbv

Quality

Date of experience: April 11, 2024

Thumbnail of user rachaelf70
Rachael F. – Reservation Counter Rep

Thanks for the 5-star rating, Isabella!

Thumbnail of user kayced4
California
1 review
0 helpful votes
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April 20th, 2024
Verified purchase

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Quality

Date of experience: April 10, 2024

Thumbnail of user rachaelf70
Rachael F. – Reservation Counter Rep

Thanks for the 5-star rating, Kayce!

Thumbnail of user michaels12906
Ohio
1 review
0 helpful votes
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April 19th, 2024
Verified purchase

Hi hi hihihiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiii

Quality

Date of experience: April 9, 2024

Thumbnail of user rachaelf70
Rachael F. – Reservation Counter Rep

Thanks for booking with us, Michael!

Thumbnail of user bobs2387
New Jersey
1 review
0 helpful votes
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April 19th, 2024
Verified purchase

No wwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwww

Quality

Date of experience: April 9, 2024

Thumbnail of user rachaelf70
Rachael F. – Reservation Counter Rep

Thanks for booking with us, Bob!

Thumbnail of user michaelm14035
Washington
1 review
0 helpful votes
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April 17th, 2024
Verified purchase

Llllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllll

Quality

Date of experience: April 7, 2024

Thumbnail of user rachaelf70
Rachael F. – Reservation Counter Rep

Thanks for your review, Michael. Please let us know how we can improve and make things better. If you’d like more help with your reservation, you may contact our escalations team at support@reservationcounter.com.
--Rachael, Review Manager

Thumbnail of user jerrolds29
Indiana
2 reviews
0 helpful votes
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April 16th, 2024
Verified purchase

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Reason I chose this business:

Kansas concert at Brown Cty Music Ctr

Quality

Date of experience: April 6, 2024

Thumbnail of user rachaelf70
Rachael F. – Reservation Counter Rep

Thanks for the 5-star rating, Jerrold!

Thumbnail of user robertc8097
New York
1 review
0 helpful votes
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April 13th, 2024
Verified purchase

XXxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

Reason I chose this business:

Given by Quebec Chamber of Commerce for Seminar

Quality

Date of experience: April 3, 2024

Thumbnail of user rachaelf70
Rachael F. – Reservation Counter Rep

Thanks for the 5-star rating, Robert!

Thumbnail of user timb1809
Tennessee
1 review
0 helpful votes
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March 6th, 2024
Verified purchase

Yppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppp

Service
Quality

Date of experience: March 6, 2024

Thumbnail of user rachaelf70
Rachael F. – Reservation Counter Rep

Thanks for booking with us, Tim!

Thumbnail of user nancyl2626
Canada
1 review
0 helpful votes
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April 11th, 2024
Verified purchase

BbvbbbbbbbbbbnbbbbbbbbbbnnnbbbbGreatxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

Quality

Date of experience: April 1, 2024

Thumbnail of user rachaelf70
Rachael F. – Reservation Counter Rep

You're welcome! Thanks for booking with us, Nancy!

Thumbnail of user thomasr2546
South Carolina
1 review
0 helpful votes
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March 1st, 2024
Verified purchase

Xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

Quality

Date of experience: March 1, 2024

Thumbnail of user rachaelf70
Rachael F. – Reservation Counter Rep

Thanks for booking with us, Thomas!

Thumbnail of user derekh532
Louisiana
1 review
0 helpful votes
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April 8th, 2024
Verified purchase

Nnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn

Quality

Date of experience: March 29, 2024

Thumbnail of user rachaelf70
Rachael F. – Reservation Counter Rep

Thanks for the 5-star rating, Derek!

Thumbnail of user thomasg2637
Tennessee
1 review
0 helpful votes
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April 8th, 2024
Verified purchase

None aaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa

Reason I chose this business:

None aaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa

Quality

Date of experience: March 29, 2024

Thumbnail of user rachaelf70
Rachael F. – Reservation Counter Rep

Thanks for the 5-star rating, Thomas!

Thumbnail of user samc1248
Texas
1 review
0 helpful votes
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April 5th, 2024
Verified purchase

Ok okokokokokokokokokokokokokokokokokokokokokokokokokok

Reason I chose this business:

Was available

Quality

Date of experience: March 26, 2024

Thumbnail of user rachaelf70
Rachael F. – Reservation Counter Rep

Thank you for your review, Sam. We are happy you had a good experience!

Thumbnail of user zahrag14
Canada
1 review
0 helpful votes
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April 2nd, 2024
Verified purchase

Aaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa

Reason I chose this business:

Aaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa

Quality

Date of experience: March 23, 2024

Thumbnail of user rachaelf70
Rachael F. – Reservation Counter Rep

Thanks for the 5-star rating, Zahra!

Thumbnail of user kentf106
Ohio
1 review
0 helpful votes
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April 2nd, 2024
Verified purchase

Good real good real good xxxxxxxxxxxxxxxxxxxxxxxxx

Quality

Date of experience: March 23, 2024

Thumbnail of user rachaelf70
Rachael F. – Reservation Counter Rep

Thank you for your review, Kent. We are happy you had a good experience!

Thumbnail of user charleyv10
New York
1 review
0 helpful votes
  • Send Message
April 2nd, 2024
Verified purchase

Xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

Quality

Date of experience: March 23, 2024

Thumbnail of user rachaelf70
Rachael F. – Reservation Counter Rep

Thanks for booking with us, Charley!

Thumbnail of user domenickl4
New York
1 review
0 helpful votes
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March 27th, 2024
Verified purchase

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Quality

Date of experience: March 17, 2024

Thumbnail of user rachaelf70
Rachael F. – Reservation Counter Rep

Thanks for booking with us, Domenick!

Thumbnail of user elizabethr2734
Pennsylvania
2 reviews
0 helpful votes
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February 10th, 2024
Verified purchase

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Quality

Date of experience: February 10, 2024

Thumbnail of user rachaelf70
Rachael F. – Reservation Counter Rep

Thanks for the 5-star rating, Elizabeth!

Thumbnail of user paulg2959
Mississippi
1 review
0 helpful votes
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March 24th, 2024
Verified purchase

Nnbnggggggggggggggggggggggggggggggggggggggggggggggg

Quality

Date of experience: March 14, 2024

Thumbnail of user rachaelf70
Rachael F. – Reservation Counter Rep

Thanks for the 5-star rating, Paul!

Thumbnail of user michaelp6817
Maine
1 review
0 helpful votes
  • Send Message
March 22nd, 2024
Verified purchase

Goodddddddddddddddddddddddddddddddddddddddddddddddd

Reason I chose this business:

Link sent to me

Quality

Date of experience: March 12, 2024

Thumbnail of user rachaelf70
Rachael F. – Reservation Counter Rep

Thank you for your review, Michael. We are happy you had a good experience!

Thumbnail of user williams7069
Alabama
1 review
0 helpful votes
  • Send Message
March 21st, 2024
Verified purchase

*************************************************

Quality

Date of experience: March 11, 2024

Thumbnail of user rachaelf70
Rachael F. – Reservation Counter Rep

Thanks for booking with us, William. We hope you enjoy your stay!

Thumbnail of user stevenp2105
Illinois
1 review
0 helpful votes
  • Send Message
March 8th, 2024
Verified purchase

Goodxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

Quality

Date of experience: March 8, 2024

Thumbnail of user rachaelf70
Rachael F. – Reservation Counter Rep

Thank you for your review, Steven. We are happy you had a good experience!

Thumbnail of user jesser818
Texas
1 review
0 helpful votes
  • Send Message
March 6th, 2024
Verified purchase

Great. Nnnnnnnnnnnnnnnnmmmmmm gggggggggggggg kkkkkkkkkkkkkkkkkk

Quality

Date of experience: March 6, 2024

Thumbnail of user rachaelf70
Rachael F. – Reservation Counter Rep

Thanks for booking with us, Jesse. We hope you enjoy your stay!

Thumbnail of user normanc307
New Hampshire
1 review
0 helpful votes
  • Send Message
March 6th, 2024
Verified purchase

Good go9o9ooooooooopooppoooooopoooooooooooo0pppppo

Reason I chose this business:

It was there online

Quality

Date of experience: March 6, 2024

Thumbnail of user rachaelf70
Rachael F. – Reservation Counter Rep

Thanks for booking with us, Norman!

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From the business

We are Reservation Counter, an online travel agency that provides our travelers with an efficient and seamless way to book hotel rooms. We receive our rates from multiple hotel providers so our travelers can have the best rates possible. Our user-friendly platform offers booking options at over 200,000 hotels worldwide. We work with some of the biggest brands in travel and successfully book thousands of room nights every day. Whether planning a luxurious vacation, a business trip, or a budget-friendly getaway, know that we have the best hotel options available. Our website is designed for travelers and offers convenience and flexibility, allowing them to browse and compare hotels, read reviews from fellow travelers, and make secure reservations. We have a dedicated customer support team that is available 24/7 to make reservations and assist with any inquiries or concerns, ensuring that travelers have a stress-free booking experience. It is our goal to be transparent and honest with both our customers and hotel partners. We want our travelers to have amazing booking experiences using our platform so they can feel at ease knowing they have successfully booked a hotel and can focus on making incredible memories wherever they choose to travel.

Company Representative

Thumbnail of user rachaelf70
Rachael F.
Typically responds within 4 days

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