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ResumeCoach

How would you rate ResumeCoach?
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California
1 review
0 helpful votes
Follow Sabrina L.
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Very impressed!
August 29, 2024

Excellent service, proficient to satisfaction. I am grateful for the work. Keep up the great work. Resume Coach you are appreciated. I am a satisfied customer and I will tell a friend.

ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: August 19, 2024
Customer Care Team R. ResumeCoach Rep
10 months ago

Hello Sabrina,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Lelie

ResumeCoach.com Team

New York
1 review
0 helpful votes
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The service misleadingly promotes itself as free but springs unexpected charges upon users, a tactic that undermines trust and transparency. Such deceptive practices warrant a one-star rating due to their unethical nature and disregard for honest customer engagement. Consumers should beware of services that resort to such tactics.

Date of experience: June 24, 2024
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Christopher,

We'd like to apologize for any confusion or frustration caused by the pricing listed on ResumeCoach.

To clarify, we offer two types of services. Our free service allows users to create and download a basic resume in TXT format. However, if you'd like to have access to advanced templates, or the ability to download the document as a PDF, you'll need to upgrade to our paid service.

We hope you find this information helpful. We're also here to help with any other issues you may have with our service. If you need us, you can contact us directly via the following link: https://www.resumecoach.com/contact/

Thank you for this valuable feedback, we hope you decide to choose us again in the future.

Best regards, Anne

ResumeCoach.com Team

California
1 review
0 helpful votes
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Great
October 12, 2024

Awesome experience and easy to use. I will recommend to anyone needing help.

Date of experience: October 2, 2024
Customer Care Team R. ResumeCoach Rep
9 months ago

Hello Ramon,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Lizzie.

ResumeCoach.com Team

Michigan
1 review
0 helpful votes
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Noah this is an excellent program to us to get you started! Go

Date of experience: February 16, 2025
Customer Care Team R. ResumeCoach Rep
4 months ago

Dear Darla,

Thank you so much for taking the time to leave us such a wonderful review! Your kind words are truly motivating for our entire team, and we are always looking for ways to further assist our users or improve our service.

We're thrilled to hear that you had a positive experience with our customer service and we'll be sure to share your feedback with the team. Our team takes great pride in providing the highest level of support possible, and it's fantastic to know that we're meeting your expectations.

We hope you have an amazing week and thank you again for choosing ResumeCoach!

Best regards, Kiara

ResumeCoach.com Team

Missouri
1 review
0 helpful votes
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Coach White
June 24, 2025

Great except for the cancellation request I used the service but was still charged

Date of experience: February 8, 2025
Customer Care Team R. ResumeCoach Rep
2 weeks ago

Hello Kenan,

Thank you so much for taking the time to leave us 5 stars!

Your input is incredibly valuable to us, and we'll take your suggestions into consideration as we continue to develop our platform. We're grateful for your support and for choosing ResumeCoach to assist you in your career journey.

If you have any further feedback or questions, please don't hesitate to reach out to us. We're always here to help and we value your input.

Thank you again for your kind words and for choosing us. We wish you all the best in your career endeavors!

Best regards, Robbie

ResumeCoach.com Team

Utah
1 review
0 helpful votes
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Great
October 11, 2024

It was a great experience. I no longer need it. Thank you very much.

ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: October 1, 2024
Customer Care Team R. ResumeCoach Rep
9 months ago

Hey Kirsti!

Thank you for sharing your experience with us. We really appreciate it and hope that you choose our service again in the future.

Your review let us know that we're on the right path, however we're aware that we can still improve in some ways. You can contact our customer support team with your comments, suggestions or queries using the following link: https://www.resumecoach.com/contact/

Have a great day!

Best regards, Kiara

ResumeCoach.com Team

California
2 reviews
0 helpful votes
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Great site to use for a resume
October 13, 2024

Great site to use for a resume. It has great formats to chose from

Date of experience: October 3, 2024
Customer Care Team R. ResumeCoach Rep
9 months ago

Hello Tony,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Lily

ResumeCoach.com Team

Tennessee
1 review
0 helpful votes
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Meh
September 19, 2024

Don't wanna pay monthly for something I used once.
And i certainly hate having to write more to satisfy 50 characters.

ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: September 9, 2024
Customer Care Team R. ResumeCoach Rep
10 months ago

Hello Casey,

We're sorry to hear about your less than satisfactory experience with us and the inconvenience it may have caused you.

Our 14 day trial gives you full access to the upgraded version of our services. After this, if you do not cancel it, the account changes to our automatically renewed subscription (this is clearly stated on the payment screen). Please be informed that we also offer a basic service that allows users to create and download their resume in plain text format for free.

We're committed to changing how you feel about us, so we invite you to contact our Customer Service Team directly via contact@resumecoach.com to assist you further.

Thank you for reaching out, we look forward to hearing from you.

Best regards, Amy

ResumeCoach.com Team

Missouri
1 review
0 helpful votes
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It was easy
September 3, 2024

It was easy up until it started asking for money. It does not say it is a paid site. I wouldn't have paid had I known ahead of time I would have found a different service

ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: August 24, 2024
Customer Care Team R. ResumeCoach Rep
10 months ago

Hello Tiffany,

Thank you for taking the time to review our service.

First, we'd like to apologize for any inconvenience caused by using our site. To clarify, we do offer a free service that allows you to build your resume and download it in TXT format. However, if you'd like to download your resume in PDF format, an upgrade to the paid version is required.

If you have any further questions or concerns, please do not hesitate to contact our customer support team. We are always happy to help and provide assistance in any way we can. You can reach customer support directly via contact@resumecoach.com

Thank you for choosing ResumeCoach and we look forward to helping you achieve your career goals.

Sincerely, Amy

ResumeCoach.com Team

Texas
1 review
0 helpful votes
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It was a pretty easy site to work with
July 25, 2024

Its a decent site but pretty limited. You also have to be very detail oriented in that it will throw the examples in your experience or education areas if you dont watch carefully. I.e. The system used Louis Viton sales rep on my resume to show what they wanted in that section. I added my experience and when I went to download it, I noted that LV example was still in the experience section of my resume.

Date of experience: July 15, 2024
Customer Care Team R. ResumeCoach Rep
12 months ago

Hello Jennifer,

We are sorry that your experience with us was not 5 stars.

We are constantly working to provide the best possible experience for our users, so we invite you to contact our Customer Service Team so that they can resolve your query as soon as possible. You can do it through this link:
https://www.resumecoach.com/contact/

We look forward to your message.

All the best, Natti

ResumeCoach.com Team

Tennessee
1 review
0 helpful votes
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A job
September 4, 2024

Great experience for what I needed to do because I needed help making a résumé and this site did exactly what it needed to do for me and for my benefit

Date of experience: August 25, 2024
Customer Care Team R. ResumeCoach Rep
10 months ago

Hello Joey,

Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a positive experience with our resume building services.

At ResumeCoach, we always strive to provide our customers with the highest quality service and support. It's wonderful to know that our efforts are paying off and that we were able to help you create a professional and effective resume.

If there's anything else we can do to assist you, please don't hesitate to let us know. We're always here to help, and we appreciate your feedback.

Thanks again for your kind words and for choosing ResumeCoach!

Best regards, Amy

ResumeCoach.com Team

Arizona
1 review
0 helpful votes
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This is an awesome service
October 13, 2024

This is an awesome service. Incredibly helpful to someone like me.

Date of experience: October 3, 2024
Customer Care Team R. ResumeCoach Rep
9 months ago

Hello Isabella,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Lily

ResumeCoach.com Team

Texas
1 review
0 helpful votes
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Simple way to build a resume
October 12, 2024

It was very simple to use and was able to make use of AI along with building the resume together.

Date of experience: October 2, 2024
Customer Care Team R. ResumeCoach Rep
9 months ago

Hello Dewayne,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Lizzie.

ResumeCoach.com Team

California
1 review
0 helpful votes
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Please tell the customer that they will be paying at the beginning of the service

ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: October 2, 2024
Customer Care Team R. ResumeCoach Rep
9 months ago

Hello Gabriel,

Thank you for taking the time to leave a review of your experience with ResumeCoach. We're sorry to hear that you were unhappy with our fee to access premium features.

Our mission is to provide our customers the best possible service at a fair price. Our paid plan allows job seekers to create resumes that stand out and increase their chances of landing their dream job, with the ability to download it in PDF version.

Additionally, we offer a free service that allows you to access our builder and download a plain text version of your resume.

We hope you find this information helpful. If you need us in the future (or you have any other issues that you need our help with), please do not hesitate to contact us directly via contact@resumecoach.com. We'll be more than happy to assist you with anything you need.

Best regards, Lizzie.

ResumeCoach.com Team

North Carolina
1 review
0 helpful votes
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Easy and amazing service
October 12, 2024

Easy and amazing service. Would definitely recommend to others.

Date of experience: October 2, 2024
Customer Care Team R. ResumeCoach Rep
9 months ago

Hello Ronilyn,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Lizzie.

ResumeCoach.com Team

Kentucky
1 review
0 helpful votes
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Very helpful and took no longer than 10 minutes to make my resume.

Date of experience: October 2, 2024
Customer Care Team R. ResumeCoach Rep
9 months ago

Hello Kayla,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Lizzie.

ResumeCoach.com Team

Minnesota
1 review
0 helpful votes
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Quick, easy, and very affordable
September 19, 2024

Quick, easy, and very affordable. I only paid $3 and I hope this really helps my mom in the future with the careers she chooses to be in.

Date of experience: September 9, 2024
Customer Care Team R. ResumeCoach Rep
10 months ago

Hello Yolanda,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Amy

ResumeCoach.com Team

California
1 review
0 helpful votes
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I will rate higher once it can help me secure a career for a large enterprise company.

Date of experience: September 24, 2024
Customer Care Team R. ResumeCoach Rep
9 months ago

Hello Raphael,

Thank you so much for taking the time to leave us a review!

At ResumeCoach, we always strive to provide our customers with the highest quality service and support.

If there's anything we can do to assist you, please don't hesitate to let us know. We're always here to help, and we appreciate your feedback. You can contact our customer support team with your comments, suggestions or queries using the following link: https://www.resumecoach.com/contact/

Thanks again for choosing ResumeCoach!

Best regards, Amy

ResumeCoach.com Team

Israel
1 review
0 helpful votes
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תודה רבה
December 26, 2024

תודה רבה. נוח מאוד לתפעול. מקצועי עם הכוונה ושימת לב לפרטים. מעריכה מאוד

Date of experience: December 16, 2024
Customer Care Team R. ResumeCoach Rep
6 months ago

שלום ליאת ע,

תודה רבה שנתת לנו 5 כוכבים! אנחנו שמחים לשמוע שהייתה לך חוויה חיובית עם שירותי בניית קורות החיים שלנו ואנחנו שמחים שהצלחנו לעזור בחיפוש העבודה שלך.

תודה שוב על המילים הטובות שלך ועל שבחרת ב-Resumecoach. אנו מאחלים לך את כל הטוב בשאיפות הקריירה שלך!

בברכה, Sara

צוות ResumeCoach.com

Louisiana
1 review
0 helpful votes
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Not free
October 11, 2024

Very fake advertisement, said free and wasnt free. Had to pay $2.45

ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: October 1, 2024
Customer Care Team R. ResumeCoach Rep
9 months ago

Hello Jalyn,

Thank you for taking the time to review our service.

First, we'd like to apologize for any inconvenience caused by using our site. To clarify, we do offer a free service that allows you to build your resume and download it in TXT format. However, if you'd like to download your resume in PDF format, an upgrade to the paid version is required.

If you have any further questions or concerns, please do not hesitate to contact our customer support team. We are always happy to help and provide assistance in any way we can. You can reach customer support directly via contact@resumecoach.com

Thank you for choosing ResumeCoach and we look forward to helping you achieve your career goals.

Sincerely, Kiara

ResumeCoach.com Team

Overview

The company has built a strong reputation for providing a user-friendly platform that simplifies the resume creation process, with many customers praising the intuitive interface and customizable templates. The AI-driven suggestions and customer support, particularly from team members like Lucy, have been highlighted as significant strengths, enhancing overall satisfaction. However, some customers expressed concerns regarding the subscription model, with a desire for clearer communication about payment requirements. Additionally, while the service is generally well-received, suggestions for more advanced customization options indicate room for improvement in meeting diverse user needs.

This summary is generated by AI, based on text from customer reviews

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