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ResumeCoachReviews 11,009

4.3
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ResumeCoach Reviews Summary

The company has built a strong reputation for providing a user-friendly platform that simplifies the resume creation process, with many customers praising the intuitive interface and customizable templates. The AI-driven suggestions and customer support, particularly from team members like Lucy, have been highlighted as significant strengths, enhancing overall satisfaction. However, some customers expressed concerns regarding the subscription model, with a desire for clearer communication about payment requirements. Additionally, while the service is generally well-received, suggestions for more advanced customization options indicate room for improvement in meeting diverse user needs.

This summary is generated by AI, based on text from customer reviews

service
351
This company responds to reviews on average within 3 days
Israel
1 review
0 helpful votes
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Nice first experience
October 6, 2024

I was able to quickly choose the template, upload my cv and edit it and save it in pdf. Already sent to a few companies thank you!

Date of experience: September 26, 2024
Customer Care Team R. ResumeCoach Rep
10 months ago

Hello Nadya,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Kiara

ResumeCoach.com Team

Michigan
1 review
0 helpful votes
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Really good resume
October 6, 2024

Resume was well done and clean. It looked like a good resume to send to employers.

Date of experience: September 26, 2024
Customer Care Team R. ResumeCoach Rep
10 months ago

Hello Sean,

Thank you so much for taking the time to leave us 5 stars!

Your input is incredibly valuable to us, and we'll take your suggestions into consideration as we continue to develop our platform. We're grateful for your support and for choosing ResumeCoach to assist you in your career journey.

If you have any further feedback or questions, please don't hesitate to reach out to us. We're always here to help and we value your input.

Thank you again for your kind words and for choosing us. We wish you all the best in your career endeavors!

Best regards, Elle

ResumeCoach.com Team

Armenia
1 review
0 helpful votes
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Недовольство
October 6, 2024

Не понравилось. Хочу отписаться- не могу найти место. Постоянно тянут деньги. Ужас

ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: September 26, 2024
Customer Care Team R. ResumeCoach Rep
10 months ago

Уважаемая Mariam,

Спасибо, что обратились к нам!

Мы приносим извинения за любые неудобства, которые вы могли испытать при использовании нашего сервиса.

Чтобы пояснить, когда пользователи подписываются на 14-дневный пробный период (дающий доступ к премиум-шаблонам и другим преимуществам, таким как возможность скачать резюме в формате PDF), если пользователь не отменяет подписку, аккаунт автоматически переходит на ежемесячную подписку.

Мы ценим прозрачность и предоставляем эту информацию на экране оплаты перед покупкой подписки.

Кроме того, мы сожалеем, что вы хотите отменить свою учетную запись.

Чтобы помочь вам как можно быстрее, нам нужно, чтобы вы связались с нами напрямую по адресу contact@resumecoach.com, чтобы мы могли обработать ваше заявление.

Спасибо, что выбрали ResumeCoach, и мы надеемся, что в будущем у нас будет возможность снова обслуживать вас.

С наилучшими пожеланиями, Meg

Команда ResumeCoach.com

Texas
1 review
0 helpful votes
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Amazing resume site!
October 5, 2024

Amazing resume site! I was totally confused with writing my resume for my first job, but this helped me so much.

Date of experience: September 25, 2024
Customer Care Team R. ResumeCoach Rep
10 months ago

Hello Christina,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Clara

ResumeCoach.com Team

New York
1 review
0 helpful votes
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I really like the system to get the resume completed, the sugestions from AI are perfect and the templates are all great

Date of experience: September 25, 2024
Customer Care Team R. ResumeCoach Rep
10 months ago

Hello Pedro,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Clara

ResumeCoach.com Team

Florida
1 review
0 helpful votes
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Great service
October 5, 2024

Very neat and well structured resume. Beautiful designs!

Date of experience: September 25, 2024
Customer Care Team R. ResumeCoach Rep
10 months ago

Hello Laura,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Clara

ResumeCoach.com Team

California
1 review
0 helpful votes
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SO QUICK!?
October 5, 2024

I have ADHD and this would have taken me HOURS. I am so grateful to have been able to do this so efficiently and it looks very professional. Where has this been all my life!

Date of experience: September 25, 2024
Customer Care Team R. ResumeCoach Rep
10 months ago

Hello Emily,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Clara

ResumeCoach.com Team

Washington
1 review
0 helpful votes
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Great Resume Builder
October 5, 2024

Very helpful and easy service for writing a resume! I would recommend to a friend!

Date of experience: September 25, 2024
Customer Care Team R. ResumeCoach Rep
10 months ago

Hello Ryan,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Clara

ResumeCoach.com Team

AE
1 review
0 helpful votes
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What I have been looking for.
October 5, 2024

Thank you. Love the templates. Will definitely use your service

Date of experience: September 25, 2024
Customer Care Team R. ResumeCoach Rep
10 months ago

Hello Roma,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Meg

ResumeCoach.com Team

Greece
1 review
0 helpful votes
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I want to extend my heartfelt thanks to this site for the fantastic CV templates and guidance! The resources provided made it easy for me to create a professional and visually appealing resume. I truly appreciate the support, which has boosted my confidence in applying for IT positions. Thank you!"

Date of experience: September 25, 2024
Customer Care Team R. ResumeCoach Rep
10 months ago

Hello Nikolaos,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Meg

ResumeCoach.com Team

Texas
1 review
0 helpful votes
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IT WAS EASY AND SIMPLE
October 5, 2024

I was able to get in and out within 15 minutes, and I absolutely loved the experience!

Date of experience: September 25, 2024
Customer Care Team R. ResumeCoach Rep
10 months ago

Hello Nancy,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Meg

ResumeCoach.com Team

GB
1 review
0 helpful votes
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Excellent
October 5, 2024

Really good, straight forward and an easy to use service...

Date of experience: September 25, 2024
Customer Care Team R. ResumeCoach Rep
10 months ago

Hello Mena,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Meg

ResumeCoach.com Team

Israel
1 review
0 helpful votes
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Very nice interface!
October 5, 2024

Very nice interface! I created a great resume in a 10 minutes! Recommend!

Date of experience: September 25, 2024
Customer Care Team R. ResumeCoach Rep
10 months ago

Hello Aleksandr,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Meg

ResumeCoach.com Team

Texas
1 review
0 helpful votes
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Easy to use, but not free
October 4, 2024

Really easy to make resumes, but not free like they say. Hence the 4-star review.

Date of experience: September 24, 2024
Customer Care Team R. ResumeCoach Rep
10 months ago

Hi Kristen!

Improving customer experience is our main goal, so we'd like to sincerely thank you for giving us feedback.

First of all, we'd like to apologize for any misunderstanding about our plans and pricing. To clarify, we offer a free service to all users that allows you to build your resume by following our suggestions, which you can then download as a.txt version. The paid service then gives our users access to premium templates and the ability to download a PDF version of their resume.

Our mission is to provide customers with the best possible tools and resources to help them succeed in their job search. If there's something else we can help you with, please don't hesitate to contact us directly via contact@resumecoach.com

Best regards, Natti

ResumeCoach.com Team

California
1 review
0 helpful votes
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Review
October 4, 2024

Did not receive resume and paid for the resume. No follow up.

ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: September 24, 2024
Customer Care Team R. ResumeCoach Rep
10 months ago

Hello Kiana,

We are sorry to hear that you have been unable to locate your resume. We understand that this can be a frustrating experience, and we'd like to help you resolve this issue as quickly as possible.

Please don't hesitate to contact our Customer Service team directly at contact@resumecoach.com so we can address the issue. Our team will be more than happy to assist you and help you locate your resume.

We're committed to providing our customers with the best possible service and we'll do our best to resolve this issue for you.

Thank you for your patience and understanding. We hope to hear from you soon.

Sincerely, Natti

ResumeCoach.com Team

Florida
1 review
0 helpful votes
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Don't waste your money
October 4, 2024

You cannot change the size of font or color unless you pay for the deluxe. The standard is so small it can't be read. There is no where to cancel so they can smack you with $29.95 per month. This is fraud.

Date of experience: September 24, 2024
Customer Care Team R. ResumeCoach Rep
10 months ago

Hello,

We'd like to apologize for any confusion or frustration caused by the pricing listed on ResumeCoach.

To clarify, we offer two types of services. Our free service allows users to create and download a basic resume in TXT format. However, if you'd like to have access to advanced templates, or the ability to download the document as a PDF, you'll need to upgrade to our paid service.

We would also like to point out that the customization of the resume and cover letter templates can be highly dependent on the template selected. Some templates offer more customization options than others. For this reason, we encourage you to try another of our templates whose customization is more suited to your style and needs, as we have a wide variety of professional templates on our website!

We hope you find this information helpful. We're also here to help with any other issues you may have with our service. If you need us, you can contact us directly via the following link:

https://www.resumecoach.com/contact/

Thank you for this valuable feedback, we hope you decide to choose us again in the future.

Best regards, Amy

ResumeCoach.com Team

California
1 review
0 helpful votes
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I will rate higher once it can help me secure a career for a large enterprise company.

Date of experience: September 24, 2024
Customer Care Team R. ResumeCoach Rep
10 months ago

Hello Raphael,

Thank you so much for taking the time to leave us a review!

At ResumeCoach, we always strive to provide our customers with the highest quality service and support.

If there's anything we can do to assist you, please don't hesitate to let us know. We're always here to help, and we appreciate your feedback. You can contact our customer support team with your comments, suggestions or queries using the following link: https://www.resumecoach.com/contact/

Thanks again for choosing ResumeCoach!

Best regards, Amy

ResumeCoach.com Team

Pennsylvania
1 review
0 helpful votes
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Still being charged
October 4, 2024

I made my resume and I am still being charged 35 dollars every month. Do people really need a subscription to make a resume. Why am I still being charged?

ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: September 24, 2024
Customer Care Team R. ResumeCoach Rep
10 months ago

Hello Dustin,

We apologize for any inconvenience you may have experienced using our service.

To clarify, when users sign up for our 14-day trial period (giving access to premium templates and other benefits like being able to download the resume in PDF format), if the user does not cancel the subscription, the account automatically changes to a monthly subscription.

We value transparency and make this information clear on the payment screen before the subscription is purchased.

In order to provide you with further support, please reach out to our Customer Service team via e-mail (contact@resumecoach.com). They will be more than happy to help you out with anything you need.

We hope this information helps clear things up, and once again, we'd like to apologize for the negative experience.

Thank you for your feedback and we hope we can serve you again in the future.

Sincerely, Amy

ResumeCoach.com Team

Pennsylvania
1 review
0 helpful votes
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Review
October 4, 2024

It worked well. I liked the ai that helped describe the things you needed to.

Date of experience: September 24, 2024
Customer Care Team R. ResumeCoach Rep
10 months ago

Hello Corey,

Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a positive experience with our resume building services.

At ResumeCoach, we always strive to provide our customers with the highest quality service and support. It's wonderful to know that our efforts are paying off and that we were able to help you create a professional and effective resume.

If there's anything else we can do to assist you, please don't hesitate to let us know. We're always here to help, and we appreciate your feedback.

Thanks again for your kind words and for choosing ResumeCoach!

Best regards, Amy

ResumeCoach.com Team

New Hampshire
1 review
0 helpful votes
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Resume
October 4, 2024

It was fast and easy to use. Very helpful to what I needed. I would recommend if you are having trouble formatting your resume

Date of experience: September 24, 2024
Customer Care Team R. ResumeCoach Rep
10 months ago

Hello Megan,

We want to thank you for taking the time to share your feedback. We're thrilled to learn that you've had a positive experience using ResumeCoach!

Our primary goal is to empower our users with the best resources to excel in their careers or job search. It's wonderful to know that we could play a part in your journey.

We hope that you'll use ResumeCoach again for your professional growth and development.

If you ever need to get in touch with our team, please feel free to reach out using this link:
https://www.resumecoach.com/contact/

Warm regards, Amy

ResumeCoach Team

About the Business

Why you should know and use ResumeCoach to create your resume? Because our resume maker is so fast and easy to produce impressive resumes which work. Our resumes give you a 67% better chance of getting a job compared to a resume made on Word. You don't need to have any design skills and our easy- to-follow expert tips and examples mean that your resume will basically write itself! It doesn't matter if you have zero experience or you're a guru in your field, we have the template to land your next job!