ResumeGenius has a rating of 4.5 stars from 63,056 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ResumeGenius most frequently mention great experience, easy process and bullet points. ResumeGenius ranks 1st among Resume sites.
Was very easy to navigate the website and build my resume. After entering all my pertinent information i.e. Work experience, qualifications, etc., the multiple template/layout options provided were more than needed to then customize my resume for submitting to potential employers.
This site was easy to use, fast, and convenient. I enjoyed the AI generated sections that were very well put together. I didn't have any problems getting everything I needed put into the resume and it looks extremely professional.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very simple and easy, was in need of help making my resume more professional looking, and it took no more than 10 minutes rather than spending 3 hours redoing mine and it not coming out nearly as good. Very fire!
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I was very happy with this "free" resume builder website until I asked to download my resume and then have to pay for it. Very misleading and deceptive. I can't find on your website where you can build for free but have to pay to print or download. But, I assume that is what you are counting on, people not knowing this before spending all their time creating the resume, then being forced to pay so they don't lose all their work.
Hello Tammie,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
This made updating my resume so easy and quick. As a new mom with plenty of ideas, but not enough brain power to articulate them, ResumeGenius helped to take the guessing and stressing out of this tedious process.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
The processing of building my resume was so simple. I did not have to waste hours trying to come up with the best format, or recognize the valuable skills I gained from previous employment. Resume genius helped bring out the best in me.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I am disabled and not good with words used in a resume. I am also 67 years young and due to the increase in cost of living I find that I must get a part time job to make ends meet - Thank you for your help!
Thank you for sharing your experience! We’re thrilled that Resume Genius provided the support you needed to create your resume. Good luck with your job search!
Regards,
Resume Genius
It's extremely misleading that you don't say anything about having to pay for anything. I researched free resume builders and found multiple that had on the front page and common questions that it was something you had to pay for. On yours you scroll through the page and it states nothing of having to pay, it actually states free which is why I proceeded. I spent far too long making this look right only for you to pop this up at the very end. I don't just have money to spend because I have no job because the company I spent over 6 years with decided to one day file bankruptcy! Be more transparent!
Hello Brittany,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
ResumeGenius offers a quick and easy resume solution, providing a step by step walk-through. This was extremely helpful for me, as all the other websites provided information overload and 1000's of options. ResumeGenius simplified everything into one quick, simplified process. The user interface and experience is also very helpful. Highly recommend!
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius
Thank you so much for helping me build my resume today. Your guidance made the process smooth, organized, and way less stressful. I truly appreciate the support and insight—my resume looks sharper and more confident because of it. Grateful for the time and effort you put into helping me stand out!
Thank you for your wonderful review! We’re excited to hear that Resume Genius helped you craft an impressive resume. Best of luck with your job applications!
Regards,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. betty@resumegenius.com I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing support@resumegenius.com, or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at support@resumegenius.com. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. betty@resumegenius.com Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. support@resumegenius.com I wish at least you get your money back.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius