• ResumeGenius

ResumeGenius

Overview

ResumeGenius has a rating of 4.5 stars from 192,147 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ResumeGenius most frequently mention great experience, easy process, and bullet points. ResumeGenius ranks 1st among Resume sites.

  • Value
    157
  • Quality
    177

Proactively asks for customer feedback

This company responds to reviews on average within 21 hours

Positive reviews (last 12 months): 88.6%
Positive
39,064
Neutral
3,083
Negative
1,919
29
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How would you rate ResumeGenius?
Top Positive Review

“Seriously simple Ai text resume builder, site organizes...”

Andrew G.
9/21/24

Seriously simple Ai text resume builder, site organizes and presents info very clearly and adapts from any given file to be readable and engaging while in a timely manor. Custom PDF Template that not only looks professional but builds to your resume's content value. This $24 investment is worth the return, save yourself headaches and time.

Top Critical Review

“The whole process was easy to plug in all of my information,...”

Anna S.
10/2/24

The whole process was easy to plug in all of my information, but was advertised as a free template, and then after spending over an hour fine tuning my resume, to download the resume, I have to pay a subscription fee. What a dirty way to play. I hate businesses like you who take advantage of people by false advertising. We're all just trying to get a freaking job in this crappy economy.

Reviews (192,147)

Rating

Timeframe

Other

Reviews that mention popular keywords

bullet points (635) credit card (422) customer service (319) use love (185) cost money (314) time building (84) business practice (72)
Thumbnail of user kimberlyf1552
Minnesota
1 review
0 helpful votes
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August 29th, 2024
Verified purchase

This process should be available to everyone in every circumstance. Paying a fee to get a resume to get a job for someone who is low income is moderately difficult and even $3 for the 14 day trial can be difficult for someone who doesn't have money to spend. I appreciated the streamlined process though and the resume turned out great. The service did what it was supposed to do and I am greatly happy with the outcome.

Reason I chose this business:

I needed a resume to mass apply for jobs online.

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Thumbnail of user jadiea
Washington
2 reviews
0 helpful votes
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September 4th, 2024
Verified purchase

I have been out of work and a stay at home mom for the last decade and putting together a resume for the first time in so long felt so intimidating. I couldn't believe how easy this site made it and the suggestions it made were extremely helpful. I would definitely recommend anyone to use this service to put a resume together.

Reason I chose this business:

I found the site after a google search and it was exactly what I was looking for to help me.

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Thumbnail of user zacharys656
Minnesota
1 review
0 helpful votes
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August 13th, 2024
Verified purchase

Did not clarify when I started creating my resume that payment was needed to download the resume once complete. While the site is easy to use and highly intuitive, this excluded detail (which I must assume to be intentional to hook more people into buying into a plan) would have been nice to know beforehand.

Reason I chose this business:

I am entering the workforce after graduating with a degree in chemistry and needed an easy-to-use site to get acquainted with making a professional resume.

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Thumbnail of user elisabethm199
Colorado
0 reviews
0 helpful votes
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October 15th, 2024
Verified purchase

The formatting is squirrelly and the import feature confuses the letters "ti" for a capital Z for some reason, which you have to fix manually. I'm going to have to polish it in Word, but overall this tool was a big timesaver.

Reason I chose this business:

Convenience

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Thumbnail of user elizabethn1411
Eswatini
1 review
0 helpful votes
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September 4th, 2024
Verified purchase

The experience was very good. I liked how the whole journey went through. It was smooth and the site is very very very very very user friendly. No hassles at all, at all,at all. And that is all that candidates need. The wide variety of CV templates is also good

Reason I chose this business:

I want the best CV

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Thumbnail of user patriciag3083
New York
1 review
0 helpful votes
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August 21st, 2024
Verified purchase

Resume Genius is great for old fogies like me who haven't done a resume in over ten year. The templates look fantastic and the suggestions are spot on. The articles are very helpful specifically the ones about the cover letters.

Reason I chose this business:

Already had account.

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Thumbnail of user kearstont1
Florida
1 review
0 helpful votes
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September 29th, 2024
Verified purchase

Easy to use and fast! I needed to update my resume' quickly when I decided to look for a partime job. The listing asked for a CV and I had no idea what that was! I Googled and that led me to ResumeGenius.

Reason I chose this business:

Ease of use!

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Thumbnail of user jacobk1054
Kansas
1 review
0 helpful votes
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November 2nd, 2024
Verified purchase

Nowhere did this mention needing to pay until the very end, and ESPECIALLY after having me create an account. Wasting my time is one thing, getting me to give you my information and create an account before mentioning paying is another. Straight up scam, laying upfront and charging after collecting data.

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

Hello Jacob,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Thumbnail of user janed1427
Canada
1 review
0 helpful votes
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August 17th, 2024
Verified purchase

Very happy with the process and resume templates. Very user friendly, and had trouble finding the ideal option elsewhere. My only complaint so far, and the reason I deducted one star, is that it claims to be free. You can create a resume for free, but the ability to print, download, email, etc. is not. Tried a few other services, but did not like the templates as much, so I paid the small fee.

Reason I chose this business:

Good templates, easy access to AI assistance to generate a more appealing resume.

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Thumbnail of user barbarag2627
Minnesota
1 review
0 helpful votes
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August 31st, 2024
Verified purchase

I'm old...coming out of retirement to work again and any old resumes I had were very casual. I didn't know such an easy, thorough, impressive thing existed and I was soooo relieved to find this! Thank you, Thank you!

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Thumbnail of user tyras35
Massachusetts
1 review
0 helpful votes
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August 24th, 2024
Verified purchase

Great site, but $23.95? DANG! I think this is a great service but some people looking for employment may not have $23.95 just to add a job to their resume. (I am a travel RN, and it costs me $23.95 every 3 months just to update my resume...kinda sucks)

Reason I chose this business:

Because I already had an account.

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Thumbnail of user alexanderl729
Indiana
1 review
0 helpful votes
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September 6th, 2024
Verified purchase

Even though the resume writer is good, yall are obviously some slick scammers, the fact that once i click something it sends me to a payment page and I cant even go back to review the resume is shady af, and you know it

* ResumeGenius attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

Hello Alexander,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Thumbnail of user nneomao2
Canada
1 review
0 helpful votes
  • Send Message
August 25th, 2024
Verified purchase

I dont want to give feedback just yet i still want to review and analyse and see if it meets all my requirements. Please do no not try to get a feedback from me when i have barely used it for twenty minutes

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Thumbnail of user alishag138
Oklahoma
1 review
0 helpful votes
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November 16th, 2024
Verified purchase

Said it was free but its not. Easy program to use and I made a great resume but it was very misleading and I had already spent an hour creating so didnt want to cancel. Would have been a 5 star if werent misleading.

Reason I chose this business:

Was supposed to be free.

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Thumbnail of user arthurs1021
California
1 review
0 helpful votes
  • Send Message
October 27th, 2024
Verified purchase

Very easy and good. I realy like how easy it was to follow the directions. I liked that it asked you questions and fills in by you answering them. And I enjoyed the extra information it gives you. I really enjoyed this.

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Thumbnail of user deandrac11
Florida
1 review
0 helpful votes
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August 13th, 2024
Verified purchase

I was very nervous about writing a CV/resume from scratch because it's been a long time since I've had to do so. However, this process was made very easy and I love how professional the final product looks.

Reason I chose this business:

I needed an updated CV/resume for graduate school.

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Thumbnail of user truettr
California
1 review
0 helpful votes
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September 13th, 2024
Verified purchase

This has been easy to use and the variety of design is great! The information you can input is thorough, clear, and they give you plenty of ways to reword everything so you say exactly what you want to say. 10/10!

Reason I chose this business:

I need a resume for a job interview!

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Thumbnail of user jordana496
Wisconsin
1 review
0 helpful votes
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August 26th, 2024
Verified purchase

Honestly the website is overall fantastic and incredibly user friendly, the only reason for the 4-star rating is because the advertisement is a bit misleading about free resume. Yes, creating the resume is free however, to access and download you have to pay for a subscription. Overall good website I would just prefer to have more transparency before deciding to use a service like this.

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Thumbnail of user catherinef866
California
1 review
0 helpful votes
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August 30th, 2024
Verified purchase

Worth the 2.95$. I HATE redoing my resume and this process was so easy and helpful. This program allowed me to choose repopulated answers applicable to my line of work AND allowed me to easily edit responses in order to be specific!. I will use this again as this application has solved a big problem for me.

Reason I chose this business:

Searched resumes assistance and this populated.

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Thumbnail of user kevinr2445
Illinois
1 review
0 helpful votes
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August 29th, 2024
Verified purchase

It's not free! I searched for a free resume update and your website came up. I had to pay after spending time updating my resume. I have no choice but to pay your fees, or I have to go and redo it somewhere else!

* ResumeGenius attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

Hello Kevin,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Thumbnail of user brittneym204
Maine
1 review
0 helpful votes
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August 29th, 2024
Verified purchase

The price to download my resume was quite high. I have used this application once before, and recommended it to others because of how reasonable the pricing was to download and access my resume. $24.00 is quite a bit more than I paid before.

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Thumbnail of user elizabethm4516
Virginia
1 review
0 helpful votes
  • Send Message
August 22nd, 2024
Verified purchase

This said it was a free resume builder and now I'm being told i have to pay after spending all that time creating my resume. Additionally, there was some things I wanted to add like references but all I had were phone numbers to put in and this site was forcing me to also list emails but I didn't have emails so i wasn't able to add references at all. So it would've been nice just to have more control over my own resume.

Reason I chose this business:

I needed to update my resume.

* ResumeGenius attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

Hello Elizabeth,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Thumbnail of user matildej2
Canada
1 review
0 helpful votes
  • Send Message
August 25th, 2024
Verified purchase

Very disappointing that in the beginning doesn't say you will have to pay to have ur info after spending hours on it making the person not have a choice because they just spent 2 hours working on it and wont even be able to have it unless you pay

* ResumeGenius attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

Hello Matilde,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Thumbnail of user maryg4136
Georgia
1 review
0 helpful votes
  • Send Message
August 23rd, 2024
Verified purchase

Made making my resume quick and thorough. Trying to think of everything you learned or had to complete can be very overwhelming to remember. I haven't worked since I became a mother and I had misplaced my resume. Using this brand made it simple to start over.

Reason I chose this business:

Simple and quick process

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Thumbnail of user k.r14
South Carolina
1 review
0 helpful votes
  • Send Message
August 29th, 2024
Verified purchase

Super Easy! Wow! I was very hesitant, thinking, "ugh.not another website where I literally write my own resume!" I had to call my husband to my computer to see how amazing my new resume looked! Stoked to get my new resume sent out to potential employers!

Reason I chose this business:

Was one of the top websites in my search.

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

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From the business

Established in 2008.

Resume Genius was designed to provide an online resume builder for users across hundreds of industries who need a new or updated professional resume. The resume builder uses a revolutionary powerful database with over 50,000 job phrases that users can choose from. The resume maker is fine tuned through testing to provide the best user experience.

Check us out!

https://vimeo.com/114529272

Company Representative

Thumbnail of user devs27
Dev S.
Director of Operations
Typically responds within 21 hours

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