• ResumeGenius

ResumeGenius

Overview

ResumeGenius has a rating of 4.5 stars from 192,147 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ResumeGenius most frequently mention great experience, easy process, and bullet points. ResumeGenius ranks 1st among Resume sites.

  • Value
    157
  • Quality
    177

Proactively asks for customer feedback

This company responds to reviews on average within 21 hours

Positive reviews (last 12 months): 88.7%
Positive
39,062
Neutral
3,082
Negative
1,919
29
See all photos
How would you rate ResumeGenius?
Top Positive Review

“Seriously simple Ai text resume builder, site organizes...”

Andrew G.
9/21/24

Seriously simple Ai text resume builder, site organizes and presents info very clearly and adapts from any given file to be readable and engaging while in a timely manor. Custom PDF Template that not only looks professional but builds to your resume's content value. This $24 investment is worth the return, save yourself headaches and time.

Top Critical Review

“The whole process was easy to plug in all of my information,...”

Anna S.
10/2/24

The whole process was easy to plug in all of my information, but was advertised as a free template, and then after spending over an hour fine tuning my resume, to download the resume, I have to pay a subscription fee. What a dirty way to play. I hate businesses like you who take advantage of people by false advertising. We're all just trying to get a freaking job in this crappy economy.

Reviews (192,147)

Rating

Timeframe

Other

Reviews that mention popular keywords

bullet points (635) credit card (422) customer service (319) use love (185) cost money (314) time building (84) business practice (72)
Thumbnail of user christopherc3454
New Jersey
1 review
0 helpful votes
  • Send Message
September 13th, 2024
Verified purchase

Awesome sauceawesome sauceawesome sauceawesome sauceawesome sauceawesome sauceawesome sauceawesome sauceawesome sauceawesome sauceawesome sauceawesome sauceawesome sauceawesome sauceawesome sauceawesome sauce

Reason I chose this business:

Because Jesus

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Thumbnail of user lisat2756
New Jersey
1 review
0 helpful votes
  • Send Message
August 12th, 2024
Verified purchase

I have subscribed for a very long time. Everytime I go back to update something small the arrangement, format and info has changed and I spend hours re-doing it. However all of my info is stored here which somehow I think makes things easier on me...which it actuality it has not and I ams still paying $24/month

Reason I chose this business:

Have to update a resume asap... which has turned out to not be asap

* ResumeGenius attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

Hello Lisa,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Thumbnail of user erind397
Mississippi
2 reviews
0 helpful votes
  • Send Message
August 13th, 2024
Verified purchase

Price increase is drastic. When it was less expensive, I did not mind carrying a subscription for a while, because I could make changes as a saw fit. I have recommended resumegenius to many others, due to its value, but I won't anymore.

Reason I chose this business:

Past use was a good value.

* ResumeGenius attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

Hello Erin,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Thumbnail of user nyiag
South Carolina
1 review
0 helpful votes
  • Send Message
August 25th, 2024
Verified purchase

It actually works. I expected to be creating a great resume, which takes time for it to be appealing. When I found myself searching for the next best qualifying statement for my resume it automatically produces a great choice. I now can hit the ground running.

Reason I chose this business:

It is a fast and reliable tool. A great purchase.

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Thumbnail of user anthonyh2099
California
1 review
0 helpful votes
  • Send Message
August 15th, 2024
Verified purchase

I've had a fantastic experience using the resume builder. It's streamlined the process of creating a professional resume, saving me a lot of time and effort. The templates are modern and easy to customize, and the step-by-step guidance ensures that I include all the essential details. Overall, it's been incredibly user-friendly and has helped me present my skills and experiences in a polished and effective manner.

Reason I chose this business:

I am updating families resume, so I was online and chose this one.

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!

Regards,
Resume Genius

Thumbnail of user joshuaj735
Illinois
1 review
0 helpful votes
  • Send Message
August 20th, 2024
Verified purchase

Wouldn't except 2 of my cards. Finally, 1 works which is the one I don't use. Expect me to cancel way before my period ends. This took way too much of my sensitive time, and I will not be returning after to deal with a site that dictates which one of my financial sources, I'm able to use. I will be leaving my experience in an online review.

Reason I chose this business:

Because the misleading ad says free resume for me to go through all the processes to tell me that there's a fee. I wouldn't have waisted my time if I knew this from the start.

* ResumeGenius attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

Hello Joshua,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Thumbnail of user donmichaelc
Washington
1 review
0 helpful votes
  • Send Message
August 19th, 2024
Verified purchase

Should have told me before I was going to cost money. But also it is very difficult to edit the resume after it is paid for…I would like to be able to edit without the template by just clicking in between the lines and words

Reason I chose this business:

Used it before

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Thumbnail of user brennah49
Maryland
1 review
0 helpful votes
  • Send Message
August 14th, 2024
Verified purchase

Good experience creating, however I did not appreciate the surprise charge at the end after all the work I had put in making it. Should have been told/charged upfront, and the website advertised it as a free process.

* ResumeGenius attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

Hello Brenna,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Thumbnail of user kathleenp1649
Missouri
1 review
0 helpful votes
  • Send Message
September 19th, 2024
Verified purchase

This resumé builder was easy to complete. My only issue was that I would like to have edited the position title that I am applying for. This wasn't an option. It wasn't a big enough issue to force me to start over.

Reason I chose this business:

I was looking for a free resume builder; although not free, easy and inexpensive.

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Thumbnail of user donnas4243
Mississippi
1 review
0 helpful votes
  • Send Message
August 22nd, 2024
Verified purchase

It was simple, however I do not like answering survey questions especially when I feel like I'm being forced to do it. It should be my choice! Fifty words is a ridiculous amount since i did not want to do it in the first place and you can rest assured I will be canceling very soon!

Reason I chose this business:

Just because

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Thumbnail of user tonic465
Tennessee
1 review
0 helpful votes
  • Send Message
October 8th, 2024
Verified purchase

Build a Resume in 15 Minutes - Use Our Free Resume Templates

Resume Genius
https://www.resumegenius.com
Get a Free Resume in 15 Minutes. Simple To Use, No Registration or CC Required. Create... no cc required. Free is being adverised

Reason I chose this business:

Build a Resume in 15 Minutes - Use Our Free Resume Templates

Resume Genius
https://www.resumegenius.com
Get a Free Resume in 15 Minutes. Simple To Use, No Registration or CC Required. Create... as free.

* ResumeGenius attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

Hello Toni,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Thumbnail of user coline138
Canada
1 review
0 helpful votes
  • Send Message
October 31st, 2024
Verified purchase

Dont say its free then charge after ive done all the work
$#*! you $#*! you $#*! you $#*! you $#*! you $#*! you
$#*! you $#*! you $#*! you $#*! you $#*! you $#*! you
$#*! you $#*! you $#*! you $#*! you $#*! you $#*! you
50 characters yet?

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

Hello Colin,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Thumbnail of user sarahr2250
Florida
1 review
0 helpful votes
  • Send Message
September 13th, 2024
Verified purchase

Your website says FREE DOWNLOAD and I still had to pay $24.00. I am exhausted and tired, and do not feel like filling out another entire resume on another website. So mad and upset. I am a broke college student who can't AFFORD stuff like this.

Reason I chose this business:

I thought it was free.

* ResumeGenius attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

Hello Sarah,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Thumbnail of user heathers2650
Texas
1 review
0 helpful votes
  • Send Message
August 12th, 2024
Verified purchase

I think the builder is great, but could use tweaking when the volunteer experience is not necessarily needed to have months/years listed like work experience. I also think that knowing upfront that you need to pay for your resume you created would be a better business practice.

Reason I chose this business:

I wanted to make sure my resume that was in use years prior still looked polished.

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Thumbnail of user donnas4234
Virginia
1 review
0 helpful votes
  • Send Message
August 14th, 2024
Verified purchase

A quick, easy way to have a resume in minutes! This was definitely very user friendly and took only a few minutes out of my day to have a new resume. It offers many recommendations based on your job title, or you can add your own.

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Thumbnail of user barbaran1403
Florida
1 review
0 helpful votes
  • Send Message
August 17th, 2024
Verified purchase

Slightly deceptive advertisement. Claim was that the template was free, then I had to pay to get my resume. Then, I have remember to cancel the subscription or I will be billed $24.95. I think the automatic renewal is a bit excessive. It should only occur if the customer chooses to continue with the subscription.

Reason I chose this business:

Because I have not had to create a resume in over 30 years and I needed a little help put one together.

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Thumbnail of user anthonyc3178
Canada
1 review
0 helpful votes
  • Send Message
August 18th, 2024
Verified purchase

Had to re subscribe just to edit a couple words on my resume which was really annoying. I went to the library to get help editing the PDF but wasnt able to make changes due to the format only being available on the resume building platform

Reason I chose this business:

Orginally helped me alot but am not satisified at all with the inability to make small edits after closing subscription

* ResumeGenius attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

Hello Anthony,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Thumbnail of user melissap2097
Tennessee
1 review
0 helpful votes
  • Send Message
August 10th, 2024
Verified purchase

Easy to use but price was not given up front- it was advertised as a free template, the only option to get your resume after you spend all the time working on it is to pay $23.95 monthly subscription.

* ResumeGenius attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

Hello Melissa,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Thumbnail of user lindseyr276
South Dakota
1 review
0 helpful votes
  • Send Message
August 12th, 2024
Verified purchase

I searched for a fee resume template and came across this one. While its not completely free and I dislike having to fill out a 50 word message on my experience, it was still great and extremely helpful! The process was quick and effecient, as well as professional. I appreciated the well written AI generated bullet points and summary. I would recommend this site to anyone whom is having trouble write up a resume on their own. Thank you ResumeGenius!

Reason I chose this business:

Found it in search

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Thumbnail of user madalenap1
South Africa
1 review
0 helpful votes
  • Send Message
August 17th, 2024
Verified purchase

When I use an app, I look at how easy it is to navigate and if it works smoothly. I check whether its features are effective, how it handles errors, and if it keeps my data secure. I also consider customization options, how well it integrates with other tools, and user feedback.

Reason I chose this business:

I actually stumbled on the website

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Thumbnail of user jeanineh79
Minnesota
1 review
0 helpful votes
  • Send Message
August 11th, 2024
Verified purchase

I have not written a resume in almost 10 years. Using ResumeGenius made the process of designing a new resume so easy! I am shifting from teaching elementary education to working in a corporate field. I didn't think I would have the right phrasing to show my previous skills in a completely different position. ResumeGenius was able to generate so many phrases that I was able to pull from and then slightly change to the positions I was applying for.

Reason I chose this business:

Changing careers and needed a new resume

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!

Regards,
Resume Genius

Thumbnail of user richardp3674
New York
1 review
0 helpful votes
  • Send Message
August 16th, 2024
Verified purchase

ResumeGenius is easy to use and especially if you already have a resume. The AI feature makes it easy to add relevant information that you might have forgotten in your role and performed but not know how to put it into words. The price is not bad.

Reason I chose this business:

To update and polish my resume

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Thumbnail of user sharip167
New Jersey
1 review
0 helpful votes
  • Send Message
November 14th, 2024
Verified purchase

Resumegenius is extremely helpful in preparing any work resume (even when you're applying for a job with no experience). I highly recommend them to new applicants of any age!

Reason I chose this business:

I needed to apply for a new type of work position.

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Thumbnail of user jonathonv25
Canada
1 review
0 helpful votes
  • Send Message
November 14th, 2024
Verified purchase

Works great! Would definitely use again, would be nice if they explained that there is a slight fee in the beginning, or at least take a differ form of payment then credit card

Reason I chose this business:

Came up on google

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Thumbnail of user melvinb279
Colorado
1 review
0 helpful votes
  • Send Message
October 17th, 2024
Verified purchase

Decent program for what you pay. Easy to use, I just worry about it being too AI and not giving that human touch. I will find out how well it works here shortly (:

Reason I chose this business:

Came up on google search

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

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From the business

Established in 2008.

Resume Genius was designed to provide an online resume builder for users across hundreds of industries who need a new or updated professional resume. The resume builder uses a revolutionary powerful database with over 50,000 job phrases that users can choose from. The resume maker is fine tuned through testing to provide the best user experience.

Check us out!

https://vimeo.com/114529272

Company Representative

Thumbnail of user devs27
Dev S.
Director of Operations
Typically responds within 21 hours

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