• ResumeGenius

ResumeGenius

Overview

ResumeGenius has a rating of 4.5 stars from 192,127 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ResumeGenius most frequently mention great experience, easy process, and bullet points. ResumeGenius ranks 1st among Resume sites.

  • Value
    157
  • Quality
    177

Proactively asks for customer feedback

This company responds to reviews on average within 21 hours

Positive reviews (last 12 months): 88.6%
Positive
39,058
Neutral
3,088
Negative
1,919
29
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How would you rate ResumeGenius?
Top Positive Review

“Seriously simple Ai text resume builder, site organizes...”

Andrew G.
9/21/24

Seriously simple Ai text resume builder, site organizes and presents info very clearly and adapts from any given file to be readable and engaging while in a timely manor. Custom PDF Template that not only looks professional but builds to your resume's content value. This $24 investment is worth the return, save yourself headaches and time.

Top Critical Review

“The whole process was easy to plug in all of my information,...”

Anna S.
10/2/24

The whole process was easy to plug in all of my information, but was advertised as a free template, and then after spending over an hour fine tuning my resume, to download the resume, I have to pay a subscription fee. What a dirty way to play. I hate businesses like you who take advantage of people by false advertising. We're all just trying to get a freaking job in this crappy economy.

Reviews (192,127)

Rating

Timeframe

Other

Reviews that mention popular keywords

bullet points (635) credit card (422) customer service (319) use love (185) cost money (314) time building (84) business practice (72)
Thumbnail of user paigea161
Texas
1 review
0 helpful votes
  • Send Message
November 11th, 2024
Verified purchase

I've enjoyed my experience with ResumeGenius so far! The phrasing has been a helpful tool for me. I would appreciate being able to make the resume into two pages instead of one long page. I may need help finding that option if there is one.

Reason I chose this business:

I like the phrasing options under experiences

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Thumbnail of user johnp11367
Georgia
1 review
0 helpful votes
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November 12th, 2024
Verified purchase

Great better than other applications help me out with auto fill. There's application is great even though it's cost about five dollars. It's worth every penny. Thank you so much. You guys are the greatest.

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Thumbnail of user donaldd1232
Missouri
1 review
0 helpful votes
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September 26th, 2024
Verified purchase

I like this super cool. The only thing I would say you should do is tell people the price at the beginning... this will likely get more attention if it's 2.95 for 14 days because most other sites want more money and only have one option... this could be the deciding factor for a big portion of your internet traffic.

Reason I chose this business:

I chose this because I am looking for a new job.

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Thumbnail of user braedonr2
Georgia
1 review
0 helpful votes
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September 25th, 2024
Verified purchase

I feel the professional experience summary could have been better formulated to focus on educational accomplishments, while participating in sports, and working a job. I believe the order of the resume should start with academic information first followed by awards listed, and final section to include professional history

Reason I chose this business:

I have used it before and was satisfied with the end result

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Thumbnail of user jacksong117
Pennsylvania
1 review
0 helpful votes
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October 21st, 2024
Verified purchase

It is really expensive to make only one resume. You usually don't make a lot of them at a time. Like make a weekly subscription would be better but 24 dollars. Not cool and did not tell me till the end. :(

* ResumeGenius attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

Hello Jackson,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Thumbnail of user jessiea149
Oregon
1 review
0 helpful votes
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September 14th, 2024
Verified purchase

This ad initially said the template was free. It's expensive to purchase for several weeks; should be a flat fee -- not a time-oriented one. I do like that it's easy to use, and that it works with google docs.

Reason I chose this business:

I thought it was free.

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Thumbnail of user ariannam88
Ohio
1 review
0 helpful votes
  • Send Message
November 16th, 2024
Verified purchase

I never thought I would have redo my resume one day, but with recent happenings at my workplace I was mistaken. This website has been a huge help and has brought me relief with the struggle of recreating what I once did back in high school. I highly recommend!

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Thumbnail of user josea3304
New Jersey
1 review
0 helpful votes
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November 17th, 2024
Verified purchase

Simply great, so far, the easiest to use, I was hoping to get it completely free but quite frankly, just $ 2.95 it's awesome, you guys beat the competition and I didn't know anything about you.
The very best.!
Thanks.

Reason I chose this business:

Because after my very extensive search realized that yours it was more complete, faster and easier to navigate, don't need to be a pro.

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Thumbnail of user stevent1571
Canada
1 review
0 helpful votes
  • Send Message
September 10th, 2024
Verified purchase

I've always struggled creating a well written resume. However with the help of Resume Genius, I had all the confidence that my resume would turn out looking great! I will recommend them to someone else who is struggling to create their own. Thanks!

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Thumbnail of user colleenw362
Canada
1 review
0 helpful votes
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September 20th, 2024
Verified purchase

The process was great and stress free. But its very misleading because it says "free" but its clearly not. So people like me who have learning disabilities need a service like this because i cant organize my thoughts to complete this task.
I just think if its not free don't market it as "free" especially since you wait till the very end of building the resume to say now u have to pay for this thing you made.

Reason I chose this business:

I needed help building a resume due to disabilities i have

* ResumeGenius attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

Hello Colleen,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Thumbnail of user barbaram6544
Washington
1 review
0 helpful votes
  • Send Message
November 10th, 2024
Verified purchase

I appreciate ResumeGenius helping me refine my resume. It has been a while since I gave it a makeover and the suggestions given have made it sharp.

One suggestion when it comes to the Education section. We have to list all of our experience, but although I have gone to several colleges I have not yet earned a college degree. So there isn't confusion about attending college and having graduated, it would be nice to be able to note that "No degree has been earned."

Reason I chose this business:

I wanted to give my resume a much needed update and didn't know how to go about it.

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Thumbnail of user caitlinc235
Canada
2 reviews
0 helpful votes
  • Send Message
September 30th, 2024
Verified purchase

It said free templates, and i just had to pay. As well, i cant edit my job description in the experience section. Now i need to figure out how to cancel the subscription before im charged even more $$$

Reason I chose this business:

I need multiple resumes and ncover letters for different roles. I am happy to pay $3 for this, as long as i can cancel with no hassle

* ResumeGenius attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

Hello Caitlin,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Thumbnail of user m.h27
California
1 review
0 helpful votes
  • Send Message
September 5th, 2024
Verified purchase

Love the site and how easy it is to input your information, and to go back and make corrections. Your site is advertised as "free", but I was still charged for a simple download. Also, while I understand and have no issue with you making money from the site, the auto payment of $30.00+ dollars a month after the two week trial for something I'll only ever use once or twice seems a bit steep. That all being said, overall, this is a great site and I will definitely recommend it!

Reason I chose this business:

Word of mouth and that it was supposed to be "free".

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Thumbnail of user williaml3434
Minnesota
1 review
1 helpful vote
  • Send Message
September 23rd, 2024
Verified purchase

Really going to make me pay for the 14 day all access, then make it look like I just payed a 1 time fee but then it says it will bill me 23 bucks or something after that that's bull$#*! and unethical and y'all know it.

* ResumeGenius attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

Hello William,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Thumbnail of user ericw3531
Canada
1 review
0 helpful votes
  • Send Message
November 5th, 2024
Verified purchase

Program is good but you are not transparent about your billing. You advertise $2.95 but then list in small print about your negative option billing. Only proceeding with payment because i don't want to start again somewhere else.

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

Hello Eric,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Thumbnail of user emmaq649
Texas
1 review
0 helpful votes
  • Send Message
November 3rd, 2024
Verified purchase

It's great! It was quick and easy. The price is also cheap. They fill out everything for and generate very professional sounding suggestions. It is a real life-saver. The only thing I don't like is the fact that I have to give them a review before I can download my resume.

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Thumbnail of user annecolettel
Maryland
1 review
0 helpful votes
  • Send Message
September 14th, 2024
Verified purchase

I graduated from college but didn't want to include the dates. Unfortunately, the system generated wording similar to "completed coursework towards a degree" so it looks like I didn't actually graduate. There should be an option to indicate that someone has graduated.

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Thumbnail of user saengalounhp
Rhode Island
1 review
0 helpful votes
  • Send Message
September 1st, 2024
Verified purchase

Its okay "I highly recommend this business."
"Their customer service is second to none."
"The product quality is consistently outstanding, exceeding my expectations every time."
"I was completely impressed with their professionalism and customer service."

Reason I chose this business:

Self interesting

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Thumbnail of user ameliel18
California
1 review
0 helpful votes
  • Send Message
October 21st, 2024
Verified purchase

Great service, it was easy and nice going through step by step, I am saving a lot of time, it is an urgent request, i have to hand over this resume by today, i have also learnt about different skills and competencies that i can add related to my experiences, study and jobs

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Thumbnail of user anav388
Florida
1 review
0 helpful votes
  • Send Message
September 25th, 2024
Verified purchase

Stop False advertising it's not free! After someone spends time to build there resume you have to eagerly make a payment because otherwise you feel like you've just waisted your time, hate this $#*!ing website please get sued thank you <3

Reason I chose this business:

Cause y'all claimed that it was free but ofc I fell for it.

* ResumeGenius attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

Hello Ana,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Thumbnail of user matthewc3598
Colorado
1 review
0 helpful votes
  • Send Message
November 14th, 2024
Verified purchase

Your google ads and search say free no cc required. After completing resume and putting the time in to do it lone behold… you have to pay. Why not just market the need to pay? It would be much more respectable

Reason I chose this business:

Because it said it was free, but as i just found out, it was a misrepresentation.

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

Hello Matthew,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Thumbnail of user stacyb755
Georgia
1 review
0 helpful votes
  • Send Message
September 27th, 2024
Verified purchase

Everything was great until I had to pay. My initial credit card would not work. I call Resume Genius and they said it was an out of the country, located in England, and that sometimes credit cards won't work unless you call you credit card company. Second cc worked. Also, the initial advertising said it was free, which is misleading. But to only have to $2.95 is not bad at all.

Reason I chose this business:

I like their templates.

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Thumbnail of user jaredi27
Washington
1 review
0 helpful votes
  • Send Message
September 17th, 2024
Verified purchase

I used your website before an I miss the old majestic templates when the city lights were real colorful and now they are faded with one color shade, making it more of a dull template.
I would really like to see that feature that brings life to the resume again.

Reason I chose this business:

Past experiences

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Thumbnail of user valentinaf34
Texas
1 review
0 helpful votes
  • Send Message
October 2nd, 2024
Verified purchase

I needed a resource that was set up nicely, easy to understand and I could finish my resume in a timely manner.
Resume genius did not disappoint at all!
I liked all of their templates as well.
It was an easy guided process overall!

Reason I chose this business:

I needed to write a resume for a current job application.

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Thumbnail of user matthewu613
Texas
1 review
0 helpful votes
  • Send Message
November 2nd, 2024
Verified purchase

Perhaps don't bait-and-switch by putting the "you gotta pay to get your CV" at the very end of the entire process. The application is good but pulling that stunt at the last second ruined the entire experience. Also not giving a one-time purchase option is too limiting.

Reason I chose this business:

To create a CV

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

Hello Matthew,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

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From the business

Established in 2008.

Resume Genius was designed to provide an online resume builder for users across hundreds of industries who need a new or updated professional resume. The resume builder uses a revolutionary powerful database with over 50,000 job phrases that users can choose from. The resume maker is fine tuned through testing to provide the best user experience.

Check us out!

https://vimeo.com/114529272

Company Representative

Thumbnail of user devs27
Dev S.
Director of Operations
Typically responds within 21 hours

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