• ResumeGenius

ResumeGenius

Overview

ResumeGenius has a rating of 4.5 stars from 192,215 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ResumeGenius most frequently mention great experience, easy process, and bullet points. ResumeGenius ranks 1st among Resume sites.

  • Value
    157
  • Quality
    177

Proactively asks for customer feedback

This company responds to reviews on average within 21 hours

Positive reviews (last 12 months): 88.6%
Positive
39,074
Neutral
3,083
Negative
1,921
29
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How would you rate ResumeGenius?
Top Positive Review

“Seriously simple Ai text resume builder, site organizes...”

Andrew G.
9/21/24

Seriously simple Ai text resume builder, site organizes and presents info very clearly and adapts from any given file to be readable and engaging while in a timely manor. Custom PDF Template that not only looks professional but builds to your resume's content value. This $24 investment is worth the return, save yourself headaches and time.

Top Critical Review

“The whole process was easy to plug in all of my information,...”

Anna S.
10/2/24

The whole process was easy to plug in all of my information, but was advertised as a free template, and then after spending over an hour fine tuning my resume, to download the resume, I have to pay a subscription fee. What a dirty way to play. I hate businesses like you who take advantage of people by false advertising. We're all just trying to get a freaking job in this crappy economy.

Reviews (192,215)

Rating

Timeframe

Other

Reviews that mention popular keywords

bullet points (635) credit card (422) customer service (319) use love (185) cost money (314) time building (84) business practice (72)
Thumbnail of user rajshris2
South Carolina
1 review
0 helpful votes
  • Send Message
July 22nd, 2024
Verified purchase
• Updated review

I was not initially happy with resume builder. They reached out to me right away and helped me making it very easy to talk to someone. There is no waiting on hold forever. Very responsive. I will use them again!

Service
Quality
Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

I am going to look at my resume but I do not like that...
July 21st, 2024
Verified purchase
• Previous review

I am going to look at my resume but I do not like that you automatically charge after 14 days and I have to call and cancel. It should be for two weeks only and if I want to continue I will.

* ResumeGenius attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user joannm592
Tennessee
1 review
0 helpful votes
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August 29th, 2024
Verified purchase

You start out saying free then when you're ready to collect its always money. Thank you for the help and i was very lucky to have the small payment. Thank you again

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Thumbnail of user brendat1461
Michigan
1 review
0 helpful votes
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September 5th, 2024
Verified purchase

The help was so helpful and interesting being reminded of the things that we have done and remembering again of the histories and experiences of work and schools

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Thumbnail of user courtneyp488
Pennsylvania
1 review
0 helpful votes
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November 15th, 2024
Verified purchase

I had a subscription before and confirmed with RG's customer service it had been cancelled. Then I still got charged 2+ times for a membership and can't use the card I challenged RG on.

Reason I chose this business:

I needed an updated resume.

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Thumbnail of user sandras5265
Canada
1 review
0 helpful votes
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October 28th, 2024
Verified purchase

A helpful site in making your resume! The additional suggestions of what skills a person has related to your job was great to distill what qualities you want to highlight.

Reason I chose this business:

I wanted an up to date format of Resume

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Thumbnail of user bernardob49
Canada
1 review
0 helpful votes
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August 19th, 2024
Verified purchase

My son is applying for a part time job. Came across this great website on how to write a resume. It was easy to use and great customer service when I called for support!

Reason I chose this business:

Son applying for a part time job

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Thumbnail of user shadidr
Pennsylvania
1 review
0 helpful votes
  • Send Message
November 10th, 2024
Verified purchase

Good experience...I have one suggestion.make one time subscription option of $35.we do not need monthly or yeraly subscription for resume or cover letter.Thanks

Reason I chose this business:

Good quality

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Thumbnail of user ashantis20
Illinois
1 review
0 helpful votes
  • Send Message
September 1st, 2024
Verified purchase

This experience was quick and simple and very affordable. Also the website was not hard to log into all I need to do was add my email and went straight into creating my resume.

Reason I chose this business:

I chose resume genius because I was looking for a website that was organized which can clarify everything that I needed on my resume so thank you

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Thumbnail of user cherylf1025
Kansas
1 review
0 helpful votes
  • Send Message
August 29th, 2024
Verified purchase

After multiple payments, and one resume, its ridiculous that I have to continue to pay to edit the resume very rarely and cannot use it as deemed necessary.

Reason I chose this business:

Cuz I put alot of work into my resume and need to use it.

* ResumeGenius attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

Hello Cheryl,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Thumbnail of user luisr1242
Puerto Rico
1 review
0 helpful votes
  • Send Message
October 2nd, 2024
Verified purchase

Love it make great resumes. Its very easy and easy to creat, it walks you through every step and even gives you options on colors, and inputting your picture if you wish.

Reason I chose this business:

Love it and its easy

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Thumbnail of user normar392
Illinois
1 review
0 helpful votes
  • Send Message
September 13th, 2024
Verified purchase

You lie to people since it was supposed to be a "Free resume builder" that's fraud. You must write a msg or comment at the beggining for everyone to be aware of the trick.

* ResumeGenius attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

Hello Norma,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Thumbnail of user spencerc191
Texas
1 review
0 helpful votes
  • Send Message
September 29th, 2024
Verified purchase

Experience so far has been good. You aren't able to edit the resume in real time until you purchase it so that's the only drawback from the user experience,

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Thumbnail of user crystalg788
New Jersey
1 review
0 helpful votes
  • Send Message
October 3rd, 2024
Verified purchase

I like to thank you the help. It is very hard to do a resume being out of school for 40

I like to Thank you for your help, It is very hard to do a resume being of School for 40 Year.

Reason I chose this business:

It was the First resume that came up.

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Thumbnail of user ronniez47
New Jersey
1 review
0 helpful votes
  • Send Message
November 8th, 2024
Verified purchase

Quick, easy and efficient! I hadn't created a resume in years and I figured this process would take a while to complete, but I have a full resume and it maybe took 10-15 minutes!

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Thumbnail of user williamp3991
Florida
1 review
0 helpful votes
  • Send Message
July 30th, 2024
Verified purchase

Site says free resume but pops up another site when you try to print or email your resume you spend considerable amount of time to create. Pop up site asks you to upgrade, I don't want to, but you have no otehr choice if you want to print. Main site also does NOT list a means to contact to clarify it is free. I will change my experience should this be some error on my part.

Reason I chose this business:

Free resume

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

Hello William,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Thumbnail of user rileym201
Australia
1 review
0 helpful votes
  • Send Message
July 31st, 2024
Verified purchase

Expensive and didn't realise on the free site that you had to pay a fee to print your resume and then be charged $38 odd dollars per week. Would have canceled the resume but need the resume now and don't have time to do it again just now.

* ResumeGenius attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

Hello Riley,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Thumbnail of user tiffanyb1238
Pennsylvania
1 review
0 helpful votes
  • Send Message
September 2nd, 2024
Verified purchase

Fast and easy! Putting my resume together was a breeze! I was just lost as to what to write or how to put my resume together but Resume Genius helped tremendously.

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Thumbnail of user tamiw170
Canada
1 review
0 helpful votes
  • Send Message
October 21st, 2024
Verified purchase

Quick fast and easy will have to wait and see if I can use this app further. So excitied to take my skills and abilities to further enhance my job satisfaction.

Reason I chose this business:

Was very easy and efficient

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Thumbnail of user krystall173
California
1 review
0 helpful votes
  • Send Message
August 24th, 2024
Verified purchase

Excellent website to easily update your resume. I have been stuck on updating my resume for some time now and this website helped me make it extremely simple and easy. Highly recommend this website!

Reason I chose this business:

I needed help with an updated resume.

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Thumbnail of user kimberlyg1830
Florida
1 review
0 helpful votes
  • Send Message
August 24th, 2024
Verified purchase

Would be better, but hard to edit while doing trial mode. It would be helpful if you could edit the template itself, as some spaces are missing in the headings leading to run-on words

Reason I chose this business:

Online search

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Thumbnail of user jenniferu840
Florida
1 review
0 helpful votes
  • Send Message
September 8th, 2024
Verified purchase

Need capability to edit side bar on the format I chose in order to have Education and certifications listed there in order to save real estate on a 10+ ys experience resume

Reason I chose this business:

Format. Format. Format.

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Thumbnail of user rodneyc465
New York
1 review
0 helpful votes
  • Send Message
August 12th, 2024
Verified purchase

Great With ease. I was going to spend hundreds of dollars on a professional resume with key words. This made it simple, satisfying and unbelievably magical.

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Thumbnail of user lenoral32
Florida
1 review
0 helpful votes
  • Send Message
September 1st, 2024
Verified purchase

Did not want to accept my cash app card, which im not comfortable putting my bank info in due to fraudulent activity in the pass. If money is on the card why not accept it.

Reason I chose this business:

To help my sister upgrade her resume to get a better position.

* ResumeGenius attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

Hello Lenora,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Thumbnail of user nikit41
Wisconsin
1 review
0 helpful votes
  • Send Message
August 29th, 2024
Verified purchase

I was under the impression this was a free resume building site but the only way I'm able to retrieve my resume for job applications is to pay for it.

Reason I chose this business:

Misled that this was a free site.

* ResumeGenius attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

Hello Niki,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Thumbnail of user garym895
Tennessee
2 reviews
0 helpful votes
  • Send Message
August 31st, 2024
Verified purchase

Very user friendly. I was just asked this afternoon for my resume and I didn't have one. I found this website and was able to put one together extremely quickly.

Reason I chose this business:

It was number one

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

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From the business

Established in 2008.

Resume Genius was designed to provide an online resume builder for users across hundreds of industries who need a new or updated professional resume. The resume builder uses a revolutionary powerful database with over 50,000 job phrases that users can choose from. The resume maker is fine tuned through testing to provide the best user experience.

Check us out!

https://vimeo.com/114529272

Company Representative

Thumbnail of user devs27
Dev S.
Director of Operations
Typically responds within 21 hours

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