• ResumeGenius

ResumeGenius

Overview

ResumeGenius has a rating of 4.5 stars from 192,127 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ResumeGenius most frequently mention great experience, easy process, and bullet points. ResumeGenius ranks 1st among Resume sites.

  • Value
    157
  • Quality
    177

Proactively asks for customer feedback

This company responds to reviews on average within 21 hours

Positive reviews (last 12 months): 88.6%
Positive
39,058
Neutral
3,088
Negative
1,920
29
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How would you rate ResumeGenius?
Top Positive Review

“Seriously simple Ai text resume builder, site organizes...”

Andrew G.
9/21/24

Seriously simple Ai text resume builder, site organizes and presents info very clearly and adapts from any given file to be readable and engaging while in a timely manor. Custom PDF Template that not only looks professional but builds to your resume's content value. This $24 investment is worth the return, save yourself headaches and time.

Top Critical Review

“The whole process was easy to plug in all of my information,...”

Anna S.
10/2/24

The whole process was easy to plug in all of my information, but was advertised as a free template, and then after spending over an hour fine tuning my resume, to download the resume, I have to pay a subscription fee. What a dirty way to play. I hate businesses like you who take advantage of people by false advertising. We're all just trying to get a freaking job in this crappy economy.

Reviews (192,127)

Rating

Timeframe

Other

Reviews that mention popular keywords

bullet points (635) credit card (422) customer service (319) use love (185) cost money (314) time building (84) business practice (72)
Thumbnail of user emilyc1459
Washington
1 review
0 helpful votes
  • Send Message
August 31st, 2024
Verified purchase

Easy to follow the steps of building a resume. I only wish there was an option to mention how I am still currently enrolled in my college. However, I don't think it will be detrimental to the hiring process!

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Thumbnail of user paulat849
Virginia
1 review
0 helpful votes
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November 7th, 2024
Verified purchase

Great! Fast, accurate and helpful in areas that really electrified my experience. Loved how it made the skills I have more inviting when worded like that. It helped me be professional. Hope my resume will look genuis when being reviewed. Hope I land a great job. Proficient and confident.

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Thumbnail of user bryanj499
Washington
1 review
0 helpful votes
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October 21st, 2024
Verified purchase

I like Resume Builder because it simplifies the resume creation process, offering customizable templates that are both professional and easy to use. It helps organize my experience, skills, and education clearly, making it easy to tailor resumes for specific job applications. Plus, it saves time and ensures formatting consistency.

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!

Regards,
Resume Genius

Thumbnail of user katherineg1446
Florida
1 review
0 helpful votes
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November 8th, 2024
Verified purchase

I hate it when sites say that something will be free when it isn't, I have spent all this time working on my cv to find out I have to pay for it. At least offer a free trial or take that off of the ad.

Reason I chose this business:

Thought it was free to try

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

Hello Katherine,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Thumbnail of user evieg39
Australia
1 review
0 helpful votes
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September 12th, 2024
Verified purchase

I recently used a resume-building software and absolutely loved it! The user-friendly interface made it so easy to create a polished, professional resume in no time. The customizable templates were sleek and modern, and I appreciated the helpful tips that guided me through each section. It really took the stress out of resume writing and helped me showcase my skills and experience in the best possible way. Highly recommend!

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!

Regards,
Resume Genius

Thumbnail of user lauraw2500
Missouri
1 review
0 helpful votes
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September 16th, 2024
Verified purchase

It is easy to use, since I am older, I found it hard to figure out how to build a resume, but this website helped make it very easy to do. Plus, I love how it gives you bullet point ideas, there were some that I had not even thought of, but it was correct, and very helpful.

Reason I chose this business:

I needed a resume

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Thumbnail of user leishar9
Utah
1 review
0 helpful votes
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November 2nd, 2024
Verified purchase

I spent a few hours trying to make sure my resume looked just right - thinking it would be free - only to find out that there was a charge if I wanted to print or e-mail it. It was disappointing. Otherwise, I feel happy with your product. I am happy with how the resume turned out.

Reason I chose this business:

Looking for a Free Resume on Google

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Thumbnail of user jacquelinew961
New York
2 reviews
0 helpful votes
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September 18th, 2024
Verified purchase

The only thing I struggled with was choosing statements and inability to move in chosen order.

I am desperate to apply for a job today and although I paid $2.95 yesterday was unable to download today so I submitted second payment of $2.95, Which I hope you will issue credit for. Thank you

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Thumbnail of user kelleye61
Michigan
1 review
0 helpful votes
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September 28th, 2024
Verified purchase

The resume application was one of the quickest start ups so far. In so many words it could be used by a 6th grader. I would not only recommend this to others but I think this should be provided to high schoolers

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Thumbnail of user adrianae80
Pennsylvania
1 review
0 helpful votes
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October 7th, 2024
Verified purchase

Great experience I have used them before they're so easy and efficient in helping build a resume. The formats are great I have received numerous compliments on the neatness and simplicity of my resumes in the past Great website to use! 5 stars

Reason I chose this business:

They're the best

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Thumbnail of user antonioc672
Florida
1 review
0 helpful votes
  • Send Message
October 9th, 2024
Verified purchase

Your marketing is extremely deceptive. You claim to provide a free resume builder but in order to use the resume I have to pay for it. You should change how you market yourself as this tool is useful but I hate being mislead.

* ResumeGenius attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

Hello Antonio,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Thumbnail of user angeleah2
Texas
1 review
0 helpful votes
  • Send Message
September 16th, 2024
Verified purchase

My experience with this so far has been great but it all depends on if they try to charge my card over and over, they didn't make it clear that it was gonna cost anything, but it's cheap enough to wear. I'll do it, but beware.

Reason I chose this business:

Because I thought it was free and it was just the first thing that came up when I researched it

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Thumbnail of user ariat15
Canada
1 review
0 helpful votes
  • Send Message
October 3rd, 2024
Verified purchase

You advertised your service as free, it was not. Had I known that I would not have used your site. I will be cancelling the subscription you signed me up for and I will actively avoid using your services in the future. Annoying, deceptive, and yet entirely unsurprising.

Reason I chose this business:

You advertised your service as free.

* ResumeGenius attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

Hello Aria,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Thumbnail of user yolandas442
Wisconsin
1 review
0 helpful votes
  • Send Message
October 4th, 2024
Verified purchase

The entire process was quick and easy! It practically did all of the work for you! There were a large number of choices to pick from which made it easier to complete as opposed to having to create it yourself

Reason I chose this business:

I saw a TikTok, and decided to give it a try!

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Thumbnail of user joannr508
New York
1 review
0 helpful votes
  • Send Message
November 17th, 2024
Verified purchase

ExcellentVery helpful. Reminded me of duties and experience I had forgotten about. I will use your format again in the future if needed and recommend to my friends how user friendly the experience was.

Reason I chose this business:

Easy and helpful

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Thumbnail of user shawnh877
Canada
1 review
0 helpful votes
  • Send Message
October 1st, 2024
Verified purchase

Informative. Enjoying navigating the site. I like the fact that I can easily follow along from screen to screen, with additional information provided by AI to help add to make my resume sound a bit better. And I can edit (recopied an old one) worked out i hope.

Reason I chose this business:

I picked one of the top 10 that showed up on my Google search. The templates looked good. I had to redo a resume stuck in pdf without a program that would work to put it into word so i looked up online and here I am. Thanks.

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Thumbnail of user lorim1856
Colorado
1 review
0 helpful votes
  • Send Message
October 8th, 2024
Verified purchase

The building process was good, but I understood it was free. I can't get my resume if I don't pay. I'm very frustrated with that, but I don't want to start over (exactly what you are hoping) so you are getting my money. Pretty shady.

Reason I chose this business:

I saw a YouTube video and wanted to try it.

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Thumbnail of user gayronb
Washington
1 review
0 helpful votes
  • Send Message
November 17th, 2024
Verified purchase

Problem with payment wouldn't take a cc. I tried it several different time with three different cards, finally I had to use my debit card which I try not to use with companies from out of state even though it says you have good company representative but, I could not reach you by phone at all which was a little suspect.

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Thumbnail of user rachelb1910
California
1 review
0 helpful votes
  • Send Message
October 25th, 2024
Verified purchase

Gatekeep AI, not downloading/printing. It's predatory to make people pay for basic services, but allow me to click on impersonal, generated responses for my very personal resume. I didn't use the said responses or AI, btw. I came to print a single paper and I couldn't even do that. Change your advertising (specifically sponsored ads on Google for search results). If something seems too good to be true, it usually is, I guess I learned from the experience. Want my $3 that badly? You could have sent me a tip page and I'd have maybe considered it, but now I'm angry because my hand was practically forced. It was either that or spend more time trying to format on an actually completely free website.

Reason I chose this business:

I was looking for a free builder. Found it. Sucks that the practice of predatory microtransactions isn't limited to mobile games. I built a whole resume and was cornered into choosing to lose all my work by quitting, spend who knows how long copy and pasting this resume into an actually completely free to use and do with what I might from there template, or pay $3. I hope I can get my $3 back from the time even thinking about all of this. Charge for AI. Not for the basic services people expect on any website.

* ResumeGenius attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

Hello Rachel,

We appreciate you sharing your experience with us. We strive to deliver
The best customer service experience and apologize if we have not met
That standard for you. Shortly, you will receive a private message from
Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Thumbnail of user jacobk652
Louisiana
1 review
0 helpful votes
  • Send Message
October 26th, 2024
Verified purchase

I recently used [Website Name] and had a great experience. The site is user-friendly and has a clean, intuitive layout that made navigation smooth. Whether you're looking for information, shopping, or using their services, everything is easy to find, and the design feels modern and professional.

One of the standout features is [specific feature], which really sets it apart from other similar websites. It was very convenient and added value to my experience. The content was well-organized, and I appreciated the attention to detail in the descriptions and explanations provided.

That being said, there's room for improvement. I found that [specific issue] could be addressed to improve usability further. For example, [suggest a specific improvement like faster loading times, clearer FAQs, etc.].

Overall, [Website Name] is a fantastic resource for [describe target audience] and delivers on its promise. I would recommend it to anyone looking for [specific service or product].

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Thumbnail of user lisas6292
New Jersey
1 review
0 helpful votes
  • Send Message
October 21st, 2024
Verified purchase

I needed a resume to apply for an online part time position. I hadn't created a resume in years, since I have been working the in the same career for two decades.
Most online resumes require you to input all of your information then reveal a high cost to download. This was less than $3 and took less than 10 minutes to complete.

Reason I chose this business:

I needed a resume today

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Thumbnail of user aliyahg27
Arkansas
1 review
0 helpful votes
  • Send Message
October 26th, 2024
Verified purchase

I have used this program previously for my husband and it helped him get a job. It is a very fast and useful program. If you are stuck on what to write it will definitely help you generate fast and good ideas.

Reason I chose this business:

Needed help thinking of ideas for my resume

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Thumbnail of user balkanf
Canada
1 review
0 helpful votes
  • Send Message
September 17th, 2024
Verified purchase

I found it very easy to select and structure my resume on your program. It really did help me present an updated template version and presentable. Thank you for your help on this I hope to come back and do my cover letter as well

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Thumbnail of user michellep3020
New York
1 review
0 helpful votes
  • Send Message
September 20th, 2024
Verified purchase

I enjoyed using this service because it was quick, easy, and efficient. I am excited to see the various resumes my self and family are going to be able to create and even more excited to see what opportunities we can land.

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Thumbnail of user candycew12
California
1 review
0 helpful votes
  • Send Message
September 19th, 2024
Verified purchase

It was not the best, resume genius was better in the past. I'm seeing the combining of words on resume templates that should not be combined, AI is a little off and not generating bullet points that correlate with position and title

Reason I chose this business:

I thought it would help my resume to stand out

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

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From the business

Established in 2008.

Resume Genius was designed to provide an online resume builder for users across hundreds of industries who need a new or updated professional resume. The resume builder uses a revolutionary powerful database with over 50,000 job phrases that users can choose from. The resume maker is fine tuned through testing to provide the best user experience.

Check us out!

https://vimeo.com/114529272

Company Representative

Thumbnail of user devs27
Dev S.
Director of Operations
Typically responds within 21 hours

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