• ResumeGenius

ResumeGenius

Overview

ResumeGenius has a rating of 4.5 stars from 192,127 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ResumeGenius most frequently mention great experience, easy process, and bullet points. ResumeGenius ranks 1st among Resume sites.

  • Value
    157
  • Quality
    177

Proactively asks for customer feedback

This company responds to reviews on average within 21 hours

Positive reviews (last 12 months): 88.6%
Positive
39,058
Neutral
3,088
Negative
1,920
29
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How would you rate ResumeGenius?
Top Positive Review

“Seriously simple Ai text resume builder, site organizes...”

Andrew G.
9/21/24

Seriously simple Ai text resume builder, site organizes and presents info very clearly and adapts from any given file to be readable and engaging while in a timely manor. Custom PDF Template that not only looks professional but builds to your resume's content value. This $24 investment is worth the return, save yourself headaches and time.

Top Critical Review

“The whole process was easy to plug in all of my information,...”

Anna S.
10/2/24

The whole process was easy to plug in all of my information, but was advertised as a free template, and then after spending over an hour fine tuning my resume, to download the resume, I have to pay a subscription fee. What a dirty way to play. I hate businesses like you who take advantage of people by false advertising. We're all just trying to get a freaking job in this crappy economy.

Reviews (192,127)

Rating

Timeframe

Other

Reviews that mention popular keywords

bullet points (635) credit card (422) customer service (319) use love (185) cost money (314) time building (84) business practice (72)
Thumbnail of user johnd9712
Colorado
1 review
0 helpful votes
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September 21st, 2024
Verified purchase

Pretty good ngl. AI generation of the summary could use some work bc at least what it made for me was very meh. Other than that I like the template options, and I like the speed at which it builds in.

Reason I chose this business:

First search popup

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Thumbnail of user chelseap209
California
1 review
0 helpful votes
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October 21st, 2024
Verified purchase

Fast and affordable. Very easy process and I was able to use some of their great recommendations and personalize them with my own. The whole process was fool proof and anyone can make a great resume using resume genius!

Reason I chose this business:

I have spent many years in bedside nursing and am ready to use my skills I have acquired in new ways.

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Thumbnail of user alexas203
Maryland
1 review
0 helpful votes
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November 4th, 2024
Verified purchase

So easy! I was so nervous to have to create a resume with having limited job exposure. Resume Genius made it painless, and my resume looks very professional. I will highly recommend this resource to everyone!

Thumbnail of user asgero1
New York
1 review
0 helpful votes
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October 5th, 2024
Verified purchase

I thought it was free, but I needed a resume fast. While I was baited with the process coming before a notion of price, the options available for creation are surprisingly capable. It's a good service.

Reason I chose this business:

I needed a resume, so I got one. It's much cheaper than a full install of Microsoft Word

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Thumbnail of user hilarym128
Kansas
1 review
0 helpful votes
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October 4th, 2024
Verified purchase

The resume builder is effective. I waivered for several days before deciding to go with this resume because of the automatic subscription that is in the fine print. I would have gladly paid the first time if there was just a one time fee.

Reason I chose this business:

The AI generation created a better professional summary

* ResumeGenius attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

Hello Hilary,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Thumbnail of user andread1900
Alabama
1 review
0 helpful votes
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November 12th, 2024
Verified purchase

The website worked well. The AI was a little off as it reiterated the same thing many times, but it was easily editable. Education section was lacking as it did not accommodate for non-degree coursework done at colleges. The big reason for 3 stars is that it is advertised as a free service when it is clearly not

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Thumbnail of user lynnaep1
Pennsylvania
1 review
0 helpful votes
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September 23rd, 2024
Verified purchase

The process was very easy and thorough I was able to navigate through without any problem, it was stress free and simple and really appreciate that aspect of this program. I didn't have to rack my brain it was well guided.

Reason I chose this business:

I wanted to use a program that will help me in the areas I needed to update or improve for my resume

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Thumbnail of user lorenab162
South Dakota
1 review
0 helpful votes
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November 14th, 2024
Verified purchase

Super easy and adaptable! I haven't had to build a resume for a long time and this was great to have access to. The only thing is, it said it was free and now I am asked to pay 2.95 to get my resume. Disappointed on that point.

Reason I chose this business:

Because I needed one quickly.

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Thumbnail of user adams2602
Texas
1 review
0 helpful votes
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October 21st, 2024
Verified purchase

This went very well, thank you, I needed to make a resume quickly for a friend applying for a job. I was able to have him on the phone (to get the accurate details of his work history verbally) and get the resume done in a short time

Reason I chose this business:

Found quickly on google

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!

Regards,
Resume Genius

Thumbnail of user charleyp33
GB
1 review
0 helpful votes
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September 27th, 2024
Verified purchase

Didnt exactly want to pay for a resume, a lot of other sites are free and i didnt expect to be met with card details after making the entire thing. A warning wouldve been greatly appreciated. Regardless, i paid because i spent so much time on it.

Reason I chose this business:

Google reccomended

* ResumeGenius attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

Hello Charley,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Thumbnail of user brennav9
Illinois
2 reviews
0 helpful votes
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August 30th, 2024
Verified purchase

I didn't realize the resume builder was going to end with it asking for a credit card number and no way to know whether all of my work would be saved if i didn't pay! You got me! I will be canceling in 13 days

Reason I chose this business:

The website is really helpful

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Thumbnail of user roseannas17
Oklahoma
1 review
0 helpful votes
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November 6th, 2024
Verified purchase

Helped Immensely was in order help me with questions helped to write more professional and advised wording was easy to fallow and very helpful i thank them for their professional advice so that i may be more confident in looking for a job

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Thumbnail of user timothyb1979
Oklahoma
1 review
0 helpful votes
  • Send Message
September 21st, 2024
Verified purchase

I uploaded an old resume and it took it right away and drastically improved it within seconds. I was able to instantly tell just how much better it looked. As a prior hiring manager I really liked how they gave me several options to look at to make it fit my liking.

Reason I chose this business:

Google search

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Thumbnail of user louisb710
Germany
1 review
0 helpful votes
  • Send Message
October 4th, 2024
Verified purchase

Thought this was a free site but their were hidden fees which was not articulated when I was first making my resume. I understand why companies do this but I wish their was something at the start of this process saying that there are fees.

Reason I chose this business:

I wanted a free resume builder but was wrong when the site gave me a fee to pay

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Thumbnail of user jeremyc994
Canada
1 review
0 helpful votes
  • Send Message
September 19th, 2024
Verified purchase

Unlike a traditional PDF or paper resume, a website resume can offer interactive elements. You can include clickable links, embedded multimedia (like videos or presentations), and even interactive charts or portfolios that provide a more dynamic representation of your skills and experience.
Updating a website resume is generally easier than updating a printed or static digital resume. You can make changes and add new content in real time, ensuring that your information is always current.

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Thumbnail of user briand2836
New York
1 review
0 helpful votes
  • Send Message
August 29th, 2024
Verified purchase

Perfect for clueless people like myself who is applying for a new position after being in the same position for 30 years. Options made it easy and the site led me down the proper roads to create a professional looking resume.

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Thumbnail of user monical749
Florida
1 review
0 helpful votes
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September 28th, 2024
Verified purchase

I paid 2.95 and it has not been 14 days. I paid another 2.95 because I needed to download my resume. I don't understand and I will be calling your customer service number and hopefully they can explain what happened.

* ResumeGenius attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

Hello Monica,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Thumbnail of user michaelh8882
North Carolina
1 review
0 helpful votes
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September 28th, 2024
Verified purchase

Loved the layout and how some of the areas are already prefilled. Also how it gives you an idea of what you can put and the pointers it gives. Especially for someone like me that has a hard time communicating stuff from my head onto paper.

Reason I chose this business:

Looked like plenty of options

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Thumbnail of user alishar116
Oklahoma
1 review
0 helpful votes
  • Send Message
October 21st, 2024
Verified purchase

The service is advertised as being free and it is not. You'll go through the process of creating the resume and try to get it and then be asked to subscribe to the website for about $24.00. If there is a fee expected to access the resume after it is completed, that should be advertised.

Reason I chose this business:

I thought the program would be a free and help generate a resume for a school assignment.

* ResumeGenius attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

Hello Alisha,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Thumbnail of user rickyg235
Alabama
1 review
0 helpful votes
  • Send Message
August 30th, 2024
Verified purchase

Besides some ordering of requests, everything so far has been good. I don't know what all else there is to offer, and think the experience ratings is more of a reflection as 'overall experience SO FAR', and not just 'overall experience'. Could easily change for the better if asked later.

Reason I chose this business:

It was recommended by a friend.

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Thumbnail of user williamc5601
Florida
1 review
0 helpful votes
  • Send Message
September 22nd, 2024
Verified purchase

Ok but i already paid this is a very good site and i will tell my friends about this to help them with a good resume. Thanks for all the help, but where can I change anything without paying again. Thanks again

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Thumbnail of user darlhyd
Georgia
1 review
0 helpful votes
  • Send Message
September 20th, 2024
Verified purchase

It was readily available once I google resume builder. It was a quick process and i really appreciate the quick response. The service is very much affordable. I would definitely refer my friend to use that service.

Reason I chose this business:

It was readily available once I google resume builder. It was a quick process and i really appreciate the quick response. The service is very much affordable. I would definitely refer my friend to use that service.

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Thumbnail of user minheek2
Missouri
1 review
0 helpful votes
  • Send Message
October 4th, 2024
Verified purchase

I really like the service content and the convenience of simply creating a new resume. However, I don't really like having to sign up for a site without a clear registration process and use my information. Especially in the case of resumes, the experience of showing a message in small letters at the bottom of the resume creation page that says '~ is considered consent' and collecting emails is not very pleasant on a site that includes a lot of my personal information.

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Thumbnail of user renem498
Texas
1 review
0 helpful votes
  • Send Message
October 26th, 2024
Verified purchase

Fast and easy to use to generate my resume. The company came up first in my list from safari so I used it to generate my resume after I completed everything found out I had too pay 2.95 which I am willing to do not to lose all my time and resume.

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Thumbnail of user tiffanyg615
Oklahoma
1 review
0 helpful votes
  • Send Message
October 10th, 2024
Verified purchase

The walk through of building a resume was great. Definitely a service worth paying for. However, a $24 monthly subscription you are automatically signed up for when paying for your resume is ridiculous. There should be an option for a one time fee for the resume.

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

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From the business

Established in 2008.

Resume Genius was designed to provide an online resume builder for users across hundreds of industries who need a new or updated professional resume. The resume builder uses a revolutionary powerful database with over 50,000 job phrases that users can choose from. The resume maker is fine tuned through testing to provide the best user experience.

Check us out!

https://vimeo.com/114529272

Company Representative

Thumbnail of user devs27
Dev S.
Director of Operations
Typically responds within 21 hours

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