• ResumeGenius

ResumeGenius

Overview

ResumeGenius has a rating of 4.5 stars from 192,116 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ResumeGenius most frequently mention great experience, easy process, and bullet points. ResumeGenius ranks 1st among Resume sites.

  • Value
    157
  • Quality
    177

Proactively asks for customer feedback

This company responds to reviews on average within 21 hours

Positive reviews (last 12 months): 88.6%
Positive
39,052
Neutral
3,089
Negative
1,919
29
See all photos
How would you rate ResumeGenius?
Top Positive Review

“Seriously simple Ai text resume builder, site organizes...”

Andrew G.
9/21/24

Seriously simple Ai text resume builder, site organizes and presents info very clearly and adapts from any given file to be readable and engaging while in a timely manor. Custom PDF Template that not only looks professional but builds to your resume's content value. This $24 investment is worth the return, save yourself headaches and time.

Top Critical Review

“The whole process was easy to plug in all of my information,...”

Anna S.
10/2/24

The whole process was easy to plug in all of my information, but was advertised as a free template, and then after spending over an hour fine tuning my resume, to download the resume, I have to pay a subscription fee. What a dirty way to play. I hate businesses like you who take advantage of people by false advertising. We're all just trying to get a freaking job in this crappy economy.

Reviews (192,116)

Rating

Timeframe

Other

Reviews that mention popular keywords

bullet points (635) credit card (422) customer service (319) use love (185) cost money (314) time building (84) business practice (72)
Thumbnail of user jamaarg
Texas
1 review
0 helpful votes
  • Send Message
September 19th, 2024
Verified purchase

You say free and then charge 2.95. I really don't think is much else to say on why I gave the one star. I googled free resume builder and then got charged if i wanted the resume. I hope this sentence makes fifty characters.

Reason I chose this business:

It said free

* ResumeGenius attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

Hello Jamaar,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Thumbnail of user theresac1323
New York
1 review
0 helpful votes
  • Send Message
October 16th, 2024
Verified purchase

Easy and convenient to use. I love the prefilled information that is generated to help each individual whatever job that they are occupying helps them to come up with direct information about their jobs and experiences.

Reason I chose this business:

Showed up in my search

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Thumbnail of user jeffp1739
Oregon
1 review
0 helpful votes
  • Send Message
October 7th, 2024
Verified purchase

I found the app very helpful, but in the beginning it led me to believe that it was free help and then I spent a lot of time and thought to find out that it was not free, and I do not appreciate being locked into some thing where I then have to cancel my subscription. A one time fee would have been appreciated.

Reason I chose this business:

I initially chose résumé genius because it said it was a free, résumé builder.

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Thumbnail of user francisd272
California
1 review
0 helpful votes
  • Send Message
October 10th, 2024
Verified purchase

My experience using ResumeGenius was absolutely satisfying. It not only saved me a bunch of time but it also created a resume that I will utilize on my hunt for a new job. This was the first resume builder website I have used. Lets see how well it will perform on the job. Two thumbs up! Lets goooo*******

Reason I chose this business:

Needed help creating updated resume

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Thumbnail of user mariab2884
Maryland
1 review
0 helpful votes
  • Send Message
September 6th, 2024
Verified purchase

Highly recommended platform in building resumes because it was easy to use and has good reviews. Also, it will help you build the right and professional words in your resume. Thank you for this platform and I appreciate all the help. More power!

Reason I chose this business:

Has good reviews

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Thumbnail of user briac25
Maryland
1 review
0 helpful votes
  • Send Message
October 22nd, 2024
Verified purchase

I wish I could reorder the categories within my resume and add more sections within a section. I also need to make sure I can update my email because it's mistakenly attached to my school email instead of my personal one

Reason I chose this business:

I wanted to upgrade my resume

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Thumbnail of user reginaw410
Iowa
1 review
0 helpful votes
  • Send Message
October 23rd, 2024
Verified purchase

I found my experience effortless, the ideas given were exactly what I was looking for. I appreciated not having to articulate sentences to describe what my skills and experience entailed. I recommend this site to others and would use it again.

Reason I chose this business:

Found online

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Thumbnail of user dannaa26
VG
1 review
0 helpful votes
  • Send Message
October 24th, 2024
Verified purchase

This made my life much easier. I would normally have to give out what words i would like to include and would have to use multiple platforms to create my resume, but i was able to complete it using one. Also i was able to complete in a short space of time.

Reason I chose this business:

Because it is quick and fast

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Thumbnail of user vanessaw535
New Mexico
1 review
0 helpful votes
  • Send Message
September 27th, 2024
Verified purchase

Quick, easy and very helpful, the organization of the overall format is very well thought out. I loved all of the different formats to choose from and I will definitely utilize this website in the future.

Reason I chose this business:

To update my resume

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Thumbnail of user lindalek
South Carolina
2 reviews
0 helpful votes
  • Send Message
September 23rd, 2024
Verified purchase

Very easy to follow for a great resume. I put down my work abilities and it helped me to add positions and job responsibilities. This was a great help, that I will use for a long time. Thanks for the help in creating my resume.

Reason I chose this business:

Looked like it would be easy to understand how to write the resume.

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Thumbnail of user berylc35
Ohio
1 review
0 helpful votes
  • Send Message
November 14th, 2024
Verified purchase

I don't appreciate that it is clearly stated that you ask for no money to download the resume BUT then you charge $3. It isn't the money, it IS the principle. You have proven that you are not trustworthy, so I will be cancelling in a few days.

Reason I chose this business:

Needed help updating my resume.

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Thumbnail of user muhammadb173
Malaysia
1 review
0 helpful votes
  • Send Message
August 23rd, 2024
Verified purchase

Thank you for the opportunity to utilize your resume feedback platform. The insights provided were not only thorough but also intellectually enriching, offering me a fresh perspective on how to better present my skills and experiences. Your detailed feedback has undoubtedly enhanced the quality of my resume, and I'm grateful for the support in helping me position myself more effectively in the competitive job market. Great job, and I appreciate the thoughtful and constructive approach!

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Thumbnail of user drewo56
New York
1 review
0 helpful votes
  • Send Message
October 4th, 2024
Verified purchase

Simple. Easy. Enlightening.
The system was simple to use. I enjoyed how easy it was to populate the resume, and also have optional descriptors to my job descriptions. It was enlightening to see such great AI/technology perform a task that can bridge the gap between employers and employees.

Reason I chose this business:

Update my Resume

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Thumbnail of user barbarad2584
Canada
1 review
0 helpful votes
  • Send Message
September 5th, 2024
Verified purchase

It is unclear if I have to pay $34 even if I cancel before 14 days. I invested the time to create a resume, so I was too far along in the process to cancel. There were good ideas presented for the set up of an effective resume.

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Thumbnail of user aliyahc19
Washington
1 review
0 helpful votes
  • Send Message
September 26th, 2024
Verified purchase

Amazing and easy to use i loved the whole concept of the website very easy to navigate through overall 10/10 recommend for anyone needing to make a resume also downloading resume as pdf was very easy as well.

Reason I chose this business:

Because it was super easy to use

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Thumbnail of user daniellek569
Virginia
2 reviews
0 helpful votes
  • Send Message
September 25th, 2024
Verified purchase

There was no advance notice of the fee structure of this service. I spent time creating the resume before fee structure was described. This is a shady practice that is not a good way to build customer satisfaction.

Reason I chose this business:

I wanted to use a functional template and the samples looked appealing.

* ResumeGenius attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

Hello Danielle,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Thumbnail of user mcmasterc
Canada
1 review
0 helpful votes
  • Send Message
October 13th, 2024
Verified purchase

I like this resume builder. The suggestions were very helpful. I wish it was easier to sort them after choosing them It is preferable to place the more important ones, for the position, closer to the top of the list.

Reason I chose this business:

I needed a resume, fast and this site looked promising.

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Thumbnail of user arwinv1
California
1 review
0 helpful votes
  • Send Message
November 8th, 2024
Verified purchase

Thought its free but when I spent time working on it and ready to download then they will ask to pay. I'm in hurry so and no time to make one since I already spend my time here so no choice but to pay.

Reason I chose this business:

Need is fast

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

Hello Arwin,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Thumbnail of user aliab26
California
1 review
0 helpful votes
  • Send Message
November 4th, 2024
Verified purchase

I still dont know how modifiable this is. I want to merge some things from one template into another and have to buy before knowing. Also i want to have more than one resume and cant tell how to build future ones.

Reason I chose this business:

Hoping it will ease multiple resume generation.

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Thumbnail of user nicolet1495
Canada
1 review
0 helpful votes
  • Send Message
October 21st, 2024
Verified purchase

You said this site and resume builder was free. Now that I have complete the resume and need to print or save it, I have to pay for it. That makes is not free so please take down that advertising because it is false! Thank You.

Reason I chose this business:

It came up first and I quite liked the look of it tbh.

* ResumeGenius attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

Hello Nicole,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Thumbnail of user jasonf1541
Florida
1 review
0 helpful votes
  • Send Message
September 5th, 2024
Verified purchase

I needed a resume and I needed it fast. This was a great experience the tools were easy to use and the add ons perfect. This is head ache free and I would recommend it to anyone that doesn't want to waste hours using their memory. Thank you so much!

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Thumbnail of user bakarim3
Kansas
1 review
0 helpful votes
  • Send Message
September 22nd, 2024
Verified purchase

It was amazing experience and easy to build. I've had a great experience using this app to build my resume so far! The intuitive interface and helpful prompts have made it easy to showcase my skills and experience. I appreciate the ability to customize my resume and tailor it to specific job openings. The app has saved me time and effort, and I'm confident that my new resume will help me stand out to potential employers. Looking forward to finishing and sharing my updated resume!

Reason I chose this business:

Easy to build

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Thumbnail of user inade
Missouri
1 review
0 helpful votes
  • Send Message
September 1st, 2024
Verified purchase

Frustrating. I am creating a resume for a consumer on my caseload and it was the first program I found. Irritating because I did not know the month that he started his jobs and I was required to enter a month. Should be able to just take years for us older people.

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Thumbnail of user eleanort88
California
1 review
0 helpful votes
  • Send Message
August 20th, 2024
Verified purchase

Hard to adjust page breaks to make more presentable. Why is this box asking for 50 characters to be able to submit? How silly. If that's all I want to say, it should be accepted, or I'll skip the review next time.

Reason I chose this business:

I have an old resume in it. Nice designs.

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Thumbnail of user tieng1
Bahamas
1 review
0 helpful votes
  • Send Message
October 26th, 2024
Verified purchase

Love that it was easy and accurate to my needs. This was convenient and allowed me to choose what suited my career. It also gave me the option to add my own personal touches, making the resume truly mine.

Reason I chose this business:

Needed it for a course admission

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Established in 2008.

Resume Genius was designed to provide an online resume builder for users across hundreds of industries who need a new or updated professional resume. The resume builder uses a revolutionary powerful database with over 50,000 job phrases that users can choose from. The resume maker is fine tuned through testing to provide the best user experience.

Check us out!

https://vimeo.com/114529272

Company Representative

Thumbnail of user devs27
Dev S.
Director of Operations
Typically responds within 21 hours

How do I know I can trust these reviews about ResumeGenius?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about ResumeGenius?