• ResumeGenius

ResumeGenius

Overview

ResumeGenius has a rating of 4.5 stars from 192,178 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ResumeGenius most frequently mention great experience, easy process, and bullet points. ResumeGenius ranks 1st among Resume sites.

  • Value
    157
  • Quality
    177

Proactively asks for customer feedback

This company responds to reviews on average within 21 hours

Positive reviews (last 12 months): 88.6%
Positive
39,063
Neutral
3,083
Negative
1,920
29
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How would you rate ResumeGenius?
Top Positive Review

“Seriously simple Ai text resume builder, site organizes...”

Andrew G.
9/21/24

Seriously simple Ai text resume builder, site organizes and presents info very clearly and adapts from any given file to be readable and engaging while in a timely manor. Custom PDF Template that not only looks professional but builds to your resume's content value. This $24 investment is worth the return, save yourself headaches and time.

Top Critical Review

“The whole process was easy to plug in all of my information,...”

Anna S.
10/2/24

The whole process was easy to plug in all of my information, but was advertised as a free template, and then after spending over an hour fine tuning my resume, to download the resume, I have to pay a subscription fee. What a dirty way to play. I hate businesses like you who take advantage of people by false advertising. We're all just trying to get a freaking job in this crappy economy.

Reviews (192,178)

Rating

Timeframe

Other

Reviews that mention popular keywords

bullet points (635) credit card (422) customer service (319) use love (185) cost money (314) time building (84) business practice (72)
Thumbnail of user tyreed11
Maryland
1 review
0 helpful votes
  • Send Message
August 12th, 2024
Verified purchase

I like the application. It was recommended by my wife. It has been very helpful in guiding me into the perfect resume for me. I really enjoy the picture in the background of the title, as it gives a more modern & more computer savvy look to m resume.

Reason I chose this business:

Recommended

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Thumbnail of user huwidaj
Michigan
1 review
0 helpful votes
  • Send Message
November 4th, 2024
Verified purchase

It was easy and convenient to use. I updated my resume in less than an hour. I love the templates provided and at the end how multiple layouts are presented.

Reason I chose this business:

It was highly recommended.

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Thumbnail of user calebg171
Texas
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

Why would you advertise as free but then make me pay for it? Like that is false advertising. I am paying the 3 dollars then cancelling my subscription. False Advertising.

* ResumeGenius attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

Hello Caleb,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Thumbnail of user jorgec721
Tennessee
1 review
0 helpful votes
  • Send Message
August 10th, 2024
Verified purchase

The option to create a resume with this helped a lot. There are a lot of things you can't get right, but the options provided helped better voice my experience and what i felt would best describe my work experience.

Reason I chose this business:

Looked easy and it was.

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Thumbnail of user jeffreym2470
Delaware
1 review
0 helpful votes
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October 27th, 2024
Verified purchase

This is my first time compiling a resume and it could not have been any easier. Priced more than perfectly made this not only simple but also easy on my wallet. THANK YOU!

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Thumbnail of user patriciam7094
Pennsylvania
1 review
0 helpful votes
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October 29th, 2024
Verified purchase

Great experience hopeful that this works tried a person and there final product was disappointing and seemed hard to read and dated should have stated here would have saved $300

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Thumbnail of user thomr27
New Mexico
1 review
0 helpful votes
  • Send Message
October 23rd, 2024
Verified purchase

Your site only mentions payment AFTER you've already gotten my resume data. I'd suggest being a bit more transparent up front that this is a paid service.

* ResumeGenius attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

Hello Thom,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Thumbnail of user annw1813
California
1 review
0 helpful votes
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October 30th, 2024
Verified purchase

Pretty easy Ok well I believe short and to the point This review is annoying I eon't really know if I'm satisfied until an employer reads it and hires me. Thank you:

Reason I chose this business:

Found you on the internet

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Thumbnail of user aunastaziaw
Arizona
1 review
0 helpful votes
  • Send Message
September 5th, 2024
Verified purchase

Great experience, however, this is advertised as a free service and in no point during the process of creating the resume was I made aware there would be a fee after I finished.

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Thumbnail of user tanyac535
New York
1 review
0 helpful votes
  • Send Message
September 9th, 2024
Verified purchase

Although the process is easy to follow, it clearly stated that a subscription AND OR credit card was not needed. However, after spending time making sure you have a great resume, the site wants you to pay $2.95 to get you own resume. FALSE ADVERTISING AT IT'S FINEST.

Reason I chose this business:

TO update my Resume

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Thumbnail of user melodyg169
Florida
1 review
0 helpful votes
  • Send Message
September 29th, 2024
Verified purchase

Updated my resume today using resumegenius again, and they just make it TOO EASY! My brain truly feels lighter right now. Thank you so much, resumegenius!

Reason I chose this business:

Convenience and quality

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Thumbnail of user stuartw308
California
1 review
0 helpful votes
  • Send Message
August 10th, 2024
Verified purchase

The program is well done, and I like the options. I'm just not entirely sure this is what I want. It said click for a CV, but it is making a resume. While they are very similar, I don't know if they are identical.

Reason I chose this business:

It was the only resume site that specifically said CV, which is what I want.

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Thumbnail of user kellyc3343
Kentucky
1 review
0 helpful votes
  • Send Message
November 17th, 2024
Verified purchase

It was relatively easy to create a professional-looking resume. However, additional section headers couldn't be edited without deleting the whole section and starting over.

Reason I chose this business:

It was convenient and easy to use.

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Thumbnail of user cameronh796
Utah
1 review
0 helpful votes
  • Send Message
November 10th, 2024
Verified purchase

Stop advertising this website as free when it's not. I spent a lot of time making my resume just to be surprised with a fee that wasn't clearly advertised.

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

Hello Cameron,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Thumbnail of user laurelh188
Florida
1 review
0 helpful votes
  • Send Message
October 31st, 2024
Verified purchase

You advertise free resume help and then require payment after the process of information input. I'd recommend changing that as it's false and egregiously frustrating.

Reason I chose this business:

I thought it was free. It's not and instead a waste of time.

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

Hello Laurel,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Thumbnail of user richardb6544
Arkansas
1 review
0 helpful votes
  • Send Message
October 24th, 2024
Verified purchase

Very helpful. Lay out was quick and made creating a breeze. Generated bullet points and wordage used by their AI left me happy with my finished product.

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Thumbnail of user lourdesl75
Oregon
1 review
0 helpful votes
  • Send Message
September 21st, 2024
Verified purchase

It was a great experience, excellent dictation and easy step as i went through out the process, i would most recomend others to this website, thank you so much for your help.

Reason I chose this business:

I needed a resume

Thumbnail of user daniils15
Serbia
1 review
0 helpful votes
  • Send Message
October 2nd, 2024
Verified purchase

Very convenient overall. Only had one problem: didn't find an easy way to move sections around (i.e. If i want to have my experience before the proffesional summary)

Reason I chose this business:

Was tired as hell, and needed a CV by the morning, had no willpoer to do ot myself

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Thumbnail of user junaids24
New York
1 review
0 helpful votes
  • Send Message
August 27th, 2024
Verified purchase

I wissh icould just pay a one time one dollar or two fee per resume I've spent so much money on your guess software and not all that much return just one resume here and one resume on another email I deleted.

Reason I chose this business:

I knew you from the past

* ResumeGenius attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

Hello Junaid,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Thumbnail of user kayshag
Kansas
1 review
0 helpful votes
  • Send Message
August 31st, 2024
Verified purchase

I would be extremely happy if this was indeed FREE as you advertise. Make us go all the way with creating the resume...then...oh wait...you have to pay for it.

Reason I chose this business:

Bacause I thought it was free as you advertise it to be.

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Thumbnail of user paull2928
Canada
1 review
0 helpful votes
  • Send Message
October 11th, 2024
Verified purchase

Ok good experiance did not know you have to pay for a free resume though.so that is a little funky.But over all good deal. Hope i can go back in an d make changes.thank you Paul

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Thumbnail of user amandat1962
New York
1 review
0 helpful votes
  • Send Message
October 30th, 2024
Verified purchase

Don't advertise FREE when it really is not. Please take it off your search, $3+ for access is false advertising. I will be canceling after the 14 day period.

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Thumbnail of user lisac5129
New Jersey
1 review
0 helpful votes
  • Send Message
September 2nd, 2024
Verified purchase

Many options to fit your desired needs. Worth the $2.95 for a crisp and professional resume. I will update if I am successful in obtaining a new role.

Reason I chose this business:

Many options to choose from.

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Thumbnail of user masonp107
Maryland
1 review
0 helpful votes
  • Send Message
October 21st, 2024
Verified purchase

You said it was free! I did not like that I was not able to change the headlines. Websites, Portfolios, etc. for my Linkedin connection is a little much.

Reason I chose this business:

You said it was free!

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Thumbnail of user mairib6
Canada
1 review
0 helpful votes
  • Send Message
October 11th, 2024
Verified purchase

You're scumbags who make a person believe they're customizing their resume and then force them to pay for it. Disgusting. You also FORCE me to input my email when I want to leave negative feedback.

Reason I chose this business:

Because I thought it was free. I will never be using this service again.

* ResumeGenius attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

Hello Mairi,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

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From the business

Established in 2008.

Resume Genius was designed to provide an online resume builder for users across hundreds of industries who need a new or updated professional resume. The resume builder uses a revolutionary powerful database with over 50,000 job phrases that users can choose from. The resume maker is fine tuned through testing to provide the best user experience.

Check us out!

https://vimeo.com/114529272

Company Representative

Thumbnail of user devs27
Dev S.
Director of Operations
Typically responds within 21 hours

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