• ResumeGenius

ResumeGenius

Overview

ResumeGenius has a rating of 4.5 stars from 192,182 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ResumeGenius most frequently mention great experience, easy process, and bullet points. ResumeGenius ranks 1st among Resume sites.

  • Value
    157
  • Quality
    177

Proactively asks for customer feedback

This company responds to reviews on average within 21 hours

Positive reviews (last 12 months): 88.6%
Positive
39,067
Neutral
3,083
Negative
1,920
29
See all photos
How would you rate ResumeGenius?
Top Positive Review

“Seriously simple Ai text resume builder, site organizes...”

Andrew G.
9/21/24

Seriously simple Ai text resume builder, site organizes and presents info very clearly and adapts from any given file to be readable and engaging while in a timely manor. Custom PDF Template that not only looks professional but builds to your resume's content value. This $24 investment is worth the return, save yourself headaches and time.

Top Critical Review

“The whole process was easy to plug in all of my information,...”

Anna S.
10/2/24

The whole process was easy to plug in all of my information, but was advertised as a free template, and then after spending over an hour fine tuning my resume, to download the resume, I have to pay a subscription fee. What a dirty way to play. I hate businesses like you who take advantage of people by false advertising. We're all just trying to get a freaking job in this crappy economy.

Reviews (192,182)

Rating

Timeframe

Other

Reviews that mention popular keywords

bullet points (635) credit card (422) customer service (319) use love (185) cost money (314) time building (84) business practice (72)
Thumbnail of user mairib6
Canada
1 review
0 helpful votes
  • Send Message
October 11th, 2024
Verified purchase

You're scumbags who make a person believe they're customizing their resume and then force them to pay for it. Disgusting. You also FORCE me to input my email when I want to leave negative feedback.

Reason I chose this business:

Because I thought it was free. I will never be using this service again.

* ResumeGenius attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

Hello Mairi,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Thumbnail of user teganm10
Canada
2 reviews
0 helpful votes
  • Send Message
September 22nd, 2024
Verified purchase

Great help thank you. I have rewritten so many resumes over the years and the convienience of being able to do a quick fluff to make my old resume sounds better was what i needed.

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Thumbnail of user josiahh56
Wisconsin
1 review
0 helpful votes
  • Send Message
August 5th, 2024
Verified purchase

Great tool! But their Advertizing was misleading. They claimed, "Create your resume for free." Which was true...but what good does it do to create a resume that you can't download unless you pay." Was well worth the money. I just wish they were up front about the cost.

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Thumbnail of user timv384
Canada
1 review
0 helpful votes
  • Send Message
October 25th, 2024
Verified purchase

Offer a free service and then firewall all my effort by requiring money to use the resume I just made on your platform?. Be honest and upfront about the cost before wasting my time...

Reason I chose this business:

I thought it was a free resume generator, I was misled

* ResumeGenius attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

Hello Tim,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Thumbnail of user josephk2187
Pennsylvania
1 review
0 helpful votes
  • Send Message
September 17th, 2024
Verified purchase

Thank you for helping and set up my resume. Therefore it looks like you are very professional to offer help to people in order to secure that particular job.

Reason I chose this business:

You had very nice resume to offer

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Thumbnail of user richardp3709
California
1 review
0 helpful votes
  • Send Message
September 4th, 2024
Verified purchase

Very easy, professional and user friendly. I used your service because, after 28 years in the same profession, I retired and now I'm seeking other employment.

Reason I chose this business:

Good reviews

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Thumbnail of user gabriela585
North Carolina
1 review
0 helpful votes
  • Send Message
July 30th, 2024
Verified purchase

You guys said it would be free online then tricked me after i already spent like 20 minutes on the resume with only the option to pay. Super $#*!ing $#*!ty and lame but whatever cancelling the payment right after i download this bull$#*!

Reason I chose this business:

I thought it was free like yall were $#*!ing advertising but apparently not if i knew i had to pay for this $#*! i definitely wouldnt have

* ResumeGenius attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

Hello Gabriel,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Thumbnail of user stevenh3958
Minnesota
1 review
0 helpful votes
  • Send Message
November 14th, 2024
Verified purchase

I am trying to create a non-profited position specific resume for successful application... it was challenging to set up to show experience the transfers form my past in my field and my volunteering.

Reason I chose this business:

Internet search

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Thumbnail of user keishak44
Maryland
1 review
0 helpful votes
  • Send Message
October 14th, 2024
Verified purchase

Didn't have time to do a complete update with my current resume. Uploaded my resume and the program did an amazing job making it look more professional and adding details that I missed.

Reason I chose this business:

Convenience and overall satisfaction with site.

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Thumbnail of user christinee1172
Canada
1 review
0 helpful votes
  • Send Message
September 25th, 2024
Verified purchase

Thank you! And it was so easy and painfree! I will share this experience with anyone that needs to do a resume! But having to enter 50 characters is not necessary I feel!

Reason I chose this business:

To update my Resume

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Thumbnail of user renatar51
Minnesota
1 review
0 helpful votes
  • Send Message
September 18th, 2024
Verified purchase

Quick and easy to update my dated resume. I haven't had to use one in over 27 years and my kids suggested a newer updated resume. They said mine was old fashioned. LOL!

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Thumbnail of user thomasi1114
Florida
1 review
0 helpful votes
  • Send Message
November 8th, 2024
Verified purchase

So far it seems good, and the price seems fair, I feel like it could involve a better way ot give ideas or like what to put on your resume better then just using chat gdp automated descritpions

Reason I chose this business:

I needed a resume

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Thumbnail of user morganr305
Canada
1 review
0 helpful votes
  • Send Message
September 16th, 2024
Verified purchase

I wish you didn't charge so much after 2 weeks. Happy to pay for the resume help, but the price gouge after two weeks is obviously a sneaky way to get more money.

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Thumbnail of user lisag3606
Georgia
1 review
0 helpful votes
  • Send Message
August 29th, 2024
Verified purchase

Great, effective, and efficient for a reasonable price. I'll be sure to tell my family and friends about this amazing experience. I hope to have good luck. Thank you.

Reason I chose this business:

Because I am a disabled in need

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Thumbnail of user sarahg2243
Colorado
1 review
0 helpful votes
  • Send Message
August 7th, 2024
Verified purchase

When you google "free resume template" this website shows up. It says it is entirely free. I spent 15 minutes entering all my information just to find out that it does in fact COST MONEY. Just be upfront to begin with! I would not have wasted my time if I knew it was NOT free!

* ResumeGenius attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

Hello Sarah,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Thumbnail of user michaelw7621
California
1 review
0 helpful votes
  • Send Message
September 2nd, 2024
Verified purchase

Simple. Streamline and user-friendly! ResumeGenius gives suggestions and assistance for resume creation. These suggestions care easily be modified to fit your needs. 10/10 would use again!

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Thumbnail of user lukah25
New Zealand
1 review
0 helpful votes
  • Send Message
November 13th, 2024
Verified purchase

Spent 90 minutes on what was advertised as a free website, it is not free, at least the CV looks decent, but i wouldn't have bothered if it said it cost money

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

Hello Luka,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Thumbnail of user braelync3
Tennessee
1 review
0 helpful votes
  • Send Message
August 19th, 2024
Verified purchase

It was great until I got to the very end and it said that I had to pay for the resume that I had spent all this time building. I wouldn't have minded, but whenever I clicked on the website it said it was free.

Reason I chose this business:

Because it was supposed to be free

* ResumeGenius attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

Hello Braelyn,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Thumbnail of user jasminet310
Pennsylvania
1 review
0 helpful votes
  • Send Message
November 10th, 2024
Verified purchase

Resume Genius has been very convenient and easy to use. The suggestions and well worded pin points are very helpful when it comes to professionally wording job tasks.

Reason I chose this business:

My old resume was last updated in highschool and I needed a more professional looking one made up for a new job.

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Thumbnail of user michaelm17533
North Carolina
1 review
0 helpful votes
  • Send Message
October 27th, 2024
Verified purchase

Freaking awesome! Loved the ease of access in creating a professional resume to submit for my purpose. The step by step process was simple and easy to use

Reason I chose this business:

Needed help

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Thumbnail of user virginiav769
California
1 review
0 helpful votes
  • Send Message
October 21st, 2024
Verified purchase

I was looking for an app to help me with my resume, a friend recommended resume genius. Very satisfied. This resume guide is friendly and easy to use.

Reason I chose this business:

Recommended by a friend

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Thumbnail of user melodyd186
Oklahoma
1 review
0 helpful votes
  • Send Message
September 12th, 2024
Verified purchase

Easy to use gave lots of help and ideas for wording. Only downside was when adding new work experience, I had to put back in order, the new should be put on top not in the middle.

Reason I chose this business:

Found on internet

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Thumbnail of user patriciat2330
Florida
1 review
0 helpful votes
  • Send Message
August 8th, 2024
Verified purchase

When started the statement is resume can be updated or constructed for free, this is not true. After 14 days $23.95 will be charged every month that is excessive. I am retired I will not be applying for over 5 jobs...

Reason I chose this business:

FREE, however it was easy and fast, in fact don't mind paying something.

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Thumbnail of user karak179
Idaho
1 review
0 helpful votes
  • Send Message
September 22nd, 2024
Verified purchase

Literally the first thing i saw when clicking on this website was the word "free". I had already gone through a different website and it asked me to pay as well. It is misleading and frustrating.

* ResumeGenius attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

Hello Kara,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Thumbnail of user angelinao39
Texas
1 review
0 helpful votes
  • Send Message
September 22nd, 2024
Verified purchase

Your service was so gentle to my 55 year old brain. I am unemployed and need all the assistance I can get and to have Resume Genius hand in my search has been a GREAT EXPERIENCE so I say to all who are looking you will recieve from this kind of company, again THANK YOU!.

Reason I chose this business:

Your name is simple to understand.

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

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From the business

Established in 2008.

Resume Genius was designed to provide an online resume builder for users across hundreds of industries who need a new or updated professional resume. The resume builder uses a revolutionary powerful database with over 50,000 job phrases that users can choose from. The resume maker is fine tuned through testing to provide the best user experience.

Check us out!

https://vimeo.com/114529272

Company Representative

Thumbnail of user devs27
Dev S.
Director of Operations
Typically responds within 21 hours

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