• ResumeGenius

ResumeGenius

Overview

ResumeGenius has a rating of 4.5 stars from 192,182 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ResumeGenius most frequently mention great experience, easy process, and bullet points. ResumeGenius ranks 1st among Resume sites.

  • Value
    157
  • Quality
    177

Proactively asks for customer feedback

This company responds to reviews on average within 21 hours

Positive reviews (last 12 months): 88.6%
Positive
39,067
Neutral
3,083
Negative
1,920
29
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How would you rate ResumeGenius?
Top Positive Review

“Seriously simple Ai text resume builder, site organizes...”

Andrew G.
9/21/24

Seriously simple Ai text resume builder, site organizes and presents info very clearly and adapts from any given file to be readable and engaging while in a timely manor. Custom PDF Template that not only looks professional but builds to your resume's content value. This $24 investment is worth the return, save yourself headaches and time.

Top Critical Review

“The whole process was easy to plug in all of my information,...”

Anna S.
10/2/24

The whole process was easy to plug in all of my information, but was advertised as a free template, and then after spending over an hour fine tuning my resume, to download the resume, I have to pay a subscription fee. What a dirty way to play. I hate businesses like you who take advantage of people by false advertising. We're all just trying to get a freaking job in this crappy economy.

Reviews (192,182)

Rating

Timeframe

Other

Reviews that mention popular keywords

bullet points (635) credit card (422) customer service (319) use love (185) cost money (314) time building (84) business practice (72)
Thumbnail of user laurieg491
New York
1 review
0 helpful votes
  • Send Message
October 1st, 2024
Verified purchase

Was very simple & easy to do and understand. I liked that it filled in the responses that best described your job qualifications and description of you jobs for you. It saved a lot of time.

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Thumbnail of user codyd235
Maryland
1 review
0 helpful votes
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September 8th, 2024
Verified purchase

I am impressed with the way resumegenius was able to help generate a winning resume for my clients. This has helped us all to be able to work together to achieve success. Thank you.

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Thumbnail of user robinl940
North Carolina
1 review
0 helpful votes
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August 27th, 2024
Verified purchase

Easy to use process for data capture and entry. Still haven't tried printing out resume to see what finished product will look like so holding back a star.

Reason I chose this business:

Recommended

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Thumbnail of user audreym626
Minnesota
1 review
0 helpful votes
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October 23rd, 2024
Verified purchase

I've been at my company for a long time and the choice to start looking for something better has given me so much anxiety. I don't know how to create a resume at this age and it's the first step:-( I've got the experience but didn't know how to put it on paper. THANK YOU SO MUCH FOR YOUR HELP!

Reason I chose this business:

It was easy and you offered the aesthetic of what I want my resume to look like. Not overly decorated.

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Thumbnail of user gurjinders5
Canada
1 review
0 helpful votes
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August 9th, 2024
Verified purchase

Excellent and very impressive I liked the format and super quick. Plus in budget. Resume writers take alot of money and make this kind resume. This website is not expensive and easy to use. Highly recommended.

Reason I chose this business:

Because I have heard drom one of my friend and I wanna try it out. And it’s absolutely fabulous.

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Thumbnail of user lisap5104
Ohio
1 review
0 helpful votes
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November 8th, 2024
Verified purchase

Liked the building. I didn't like being forced to pay at the end without the fee upfront. It feels a bit untrustworthy and I hope the rest of this purchase goes well.

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Thumbnail of user benjamina583
Utah
1 review
0 helpful votes
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October 4th, 2024
Verified purchase

It would have been nicer if it told me I had to pay for it before finishing it while promoting it as free originally. Other than that, it's really good and helpful

Reason I chose this business:

Just found it randomly trying to make a resume and was lead to believe it was free.

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Thumbnail of user sebastianp198
Texas
1 review
0 helpful votes
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November 2nd, 2024
Verified purchase

It was really good, and they helped me with everything, and they suggest a lot of things that you can put so if u don't know it's fine, they will help u and I'm sure you're in good hands

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Thumbnail of user tobyb209
California
1 review
0 helpful votes
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September 15th, 2024
Verified purchase

Easy to maneuver thru fields and updated information quick. No need to type a resume in certain formats. ResumeGenius does everything for you.
Great to use.

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Thumbnail of user sabrinar384
New York
1 review
0 helpful votes
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November 8th, 2024
Verified purchase

I'm so grateful for resume genius. I was able to get quick professional help in minutes. Gave me options on how i wanted my resume to look and it wasn't expensive.

Reason I chose this business:

Quick to help, made my resume look professional.

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Thumbnail of user trentonj16
Illinois
1 review
0 helpful votes
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October 30th, 2024
Verified purchase

Great. I first used an outside template that I wasn't sold on and this site quickly took my resume and recognized all of the information in it and made changes easy.

Reason I chose this business:

Friend recommendation

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Thumbnail of user debraj942
Latvia
1 review
0 helpful votes
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August 18th, 2024
Verified purchase

I was pretty satisfied, nothing special, but it was okay, and decided to pay the fee to see what else this service offers. After paying, I was getting spammed with a non-closable survey, asking for my feedback. I typed in a short review and, that wasn't enough. So, from a customer point of view, that reduces the rating. When I reduced it to 2 stars, I was offered to not submit the review, so yeah.

Reason I chose this business:

To see what you can offer.

* ResumeGenius attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

Hello Debra,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Thumbnail of user zaemmah
California
1 review
0 helpful votes
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August 7th, 2024
Verified purchase

Great experience especially the AI-generated. However, I am having issues with editing. Unless, you can only edit after you sign-up for the account. I shall see after this survey. This should also come after the resumes are finalized.

Reason I chose this business:

Excellent resume guides

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Thumbnail of user sarahm4122
North Carolina
1 review
0 helpful votes
  • Send Message
October 8th, 2024
Verified purchase

I was really stressing out trying to get myself a decent resume that I would actually be satisfied with. Resume genius helped me more than I expected and I am very pleased with the results.

Reason I chose this business:

I looked up help with creating resumes and Resume Genius was one of the first suggestions. I am so glad I found this very helpful website.

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Thumbnail of user jasonw2724
Louisiana
1 review
0 helpful votes
  • Send Message
September 9th, 2024
Verified purchase

This is classic bait and switch. Absolute garbage to advertise FREE RESUME BUILDER and then walk someone through the entire process just to charge them at the very end. I'll be disputing this credit card charge as fraudulent as well.

Reason I chose this business:

BECAUSE IT ADVERTISED AS "FREE"

* ResumeGenius attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

Hello Jason,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Thumbnail of user corinac65
Nevada
1 review
0 helpful votes
  • Send Message
November 1st, 2024
Verified purchase

Best experience I've ever had creating my resume. I will use this again and I would recommend this to anyone looking for a professional clean detailed resume

Reason I chose this business:

Because it is easy and just perfect to use and achieve everything you want to put on to your resume

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Thumbnail of user hannahw1134
Ohio
1 review
0 helpful votes
  • Send Message
November 1st, 2024
Verified purchase

Thought this was a free site and after spending several hours on my daughter's resume, was made to pay. Then, payment process was terrible. What a scam.

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

Hello Hannah,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Thumbnail of user jamesw7176
Texas
1 review
0 helpful votes
  • Send Message
September 26th, 2024
Verified purchase

There's a glitch in the section asking for community service. It interprets you saying that you want to describe another job. Never got list my community service.

Reason I chose this business:

Needed a quick resume.

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Thumbnail of user sethanyn
Texas
1 review
0 helpful votes
  • Send Message
August 8th, 2024
Verified purchase

I spent hours creating my resume to have to go through another hour process of attempting to pay to retrieve my resume. The site would not process any of my cards which yall state yall accept. I was feeling like this website is a scam. Will be calling customer service in the morning.

Reason I chose this business:

I just clicked on a random website while searching Google.

* ResumeGenius attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

Hello Sethany,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Thumbnail of user lorenzom178
California
1 review
0 helpful votes
  • Send Message
August 27th, 2024
Verified purchase

I think you should be more upfront that it costs money, not go through entire process of making resume and get sent a pay page at the end of process. Other than that, it's a really great tool.

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Thumbnail of user milanp70
Canada
1 review
0 helpful votes
  • Send Message
September 5th, 2024
Verified purchase

Good services and makes very good resumes. But gave 4 start because i had searched free resume builder this sited popped on top i followed the instructions than it shoed me to pay for it.

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Thumbnail of user jacquelinem1564
Indiana
1 review
0 helpful votes
  • Send Message
September 4th, 2024
Verified purchase

Quick and easy to use. I've worked at my job for 29 years and never had a resume. Back then we just filled out paper applications. This program just wrote the resume for me

Reason I chose this business:

Looking for a good way to write a resume

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Thumbnail of user lindseyb404
Massachusetts
1 review
0 helpful votes
  • Send Message
October 25th, 2024
Verified purchase

So far resume genius made this easy! The questions prompted me to easily get through this process without hitting a wall. The result? A fabulous resume I can be proud of!

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Thumbnail of user joeyv87
Arizona
1 review
0 helpful votes
  • Send Message
September 28th, 2024
Verified purchase

Really great process. I would say it's a cheap price for a wonderful resume. They helped me with all the things I needed to get my resume sent out with confidence.

Reason I chose this business:

It was the first website on the search.

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Thumbnail of user darolf1
Utah
1 review
0 helpful votes
  • Send Message
October 28th, 2024
Verified purchase

Great suggestions but interface had me retyping a lot as I was pushed out and had only saved sections. Probably from using phone instead of pc but was frustrated. Final results seem to be great.

Reason I chose this business:

First choice

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

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From the business

Established in 2008.

Resume Genius was designed to provide an online resume builder for users across hundreds of industries who need a new or updated professional resume. The resume builder uses a revolutionary powerful database with over 50,000 job phrases that users can choose from. The resume maker is fine tuned through testing to provide the best user experience.

Check us out!

https://vimeo.com/114529272

Company Representative

Thumbnail of user devs27
Dev S.
Director of Operations
Typically responds within 21 hours

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