• ResumeGenius

ResumeGenius

Overview

ResumeGenius has a rating of 4.5 stars from 192,219 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ResumeGenius most frequently mention great experience, easy process, and bullet points. ResumeGenius ranks 1st among Resume sites.

  • Value
    157
  • Quality
    177

Proactively asks for customer feedback

This company responds to reviews on average within 21 hours

Positive reviews (last 12 months): 88.7%
Positive
39,069
Neutral
3,082
Negative
1,919
29
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How would you rate ResumeGenius?
Top Positive Review

“Seriously simple Ai text resume builder, site organizes...”

Andrew G.
9/21/24

Seriously simple Ai text resume builder, site organizes and presents info very clearly and adapts from any given file to be readable and engaging while in a timely manor. Custom PDF Template that not only looks professional but builds to your resume's content value. This $24 investment is worth the return, save yourself headaches and time.

Top Critical Review

“The whole process was easy to plug in all of my information,...”

Anna S.
10/2/24

The whole process was easy to plug in all of my information, but was advertised as a free template, and then after spending over an hour fine tuning my resume, to download the resume, I have to pay a subscription fee. What a dirty way to play. I hate businesses like you who take advantage of people by false advertising. We're all just trying to get a freaking job in this crappy economy.

Reviews (192,219)

Rating

Timeframe

Other

Reviews that mention popular keywords

bullet points (635) credit card (422) customer service (319) use love (185) cost money (314) time building (84) business practice (72)
Thumbnail of user garym895
Tennessee
2 reviews
0 helpful votes
  • Send Message
August 31st, 2024
Verified purchase

Very user friendly. I was just asked this afternoon for my resume and I didn't have one. I found this website and was able to put one together extremely quickly.

Reason I chose this business:

It was number one

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Thumbnail of user rohitg81
India
1 review
0 helpful votes
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November 17th, 2024
Verified purchase

Great site, simple to follow, easy & quick to use and work with, very convinient and user friendly website & formats. Also has variety of formats/templates to work with

Reason I chose this business:

It was quick and simple

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Thumbnail of user angelaw2428
Minnesota
1 review
0 helpful votes
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July 28th, 2024
Verified purchase

This is the stupidest system yet. A "Subscription" to access and create a resume? A fee of $3 per month to download and email the resume I created after I was duped into using a "free" service here? So Not Happy.

Reason I chose this business:

I need a resume in ATS approved format that I can easily access and attach to job postings.

* ResumeGenius attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

Hello Angela,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Thumbnail of user kimberlyp1819
New York
1 review
0 helpful votes
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August 22nd, 2024
Verified purchase

Quick and easy. Looking for a free template and figured out its not free but overall super good setup to help with a resume so I'm okay with the minimal cost

Reason I chose this business:

Looking for a free template and figured out its not free but overall super good setup to help with a resume so I'm okay with the minimal cost

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Thumbnail of user bettyjog
New Hampshire
1 review
0 helpful votes
  • Send Message
September 2nd, 2024
Verified purchase

When looking for a free resume builder your website came up first but very disappointing when I had to pay for it. I think you should not be saying it is free if it is not.

* ResumeGenius attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

Hello Betty-Jo,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Thumbnail of user larryg2185
Pennsylvania
1 review
0 helpful votes
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November 10th, 2024
Verified purchase

The website was very helpful and easy to follow the format. The résumé looks good. All the services you have provided were great thank you very much. Have a good day.

Reason I chose this business:

Very helpful

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Thumbnail of user stephanies3718
California
1 review
0 helpful votes
  • Send Message
October 4th, 2024
Verified purchase

Yall charged me twice and cancelled the membership. I came back to the website to download my resume and it told me to pay when i have the 14 day trial.

* ResumeGenius attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

Hello Stephanie,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Thumbnail of user cindys2003
Canada
1 review
0 helpful votes
  • Send Message
September 1st, 2024
Verified purchase

Easiest platform I have ever used. I do not have the skill to express what I have accomplished. The ideas were easy to change so that the thoughts and ideas were my own.

Reason I chose this business:

Recommended by daughter.

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Thumbnail of user jenniferr5259
Canada
1 review
0 helpful votes
  • Send Message
November 17th, 2024
Verified purchase

It was quite interesting that the short trial wouldn't accept my credit card but it was no problem for my credit card to go though the longer trial. Pretty shady

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

Hello Jennifer,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Thumbnail of user elizabethn1406
Pennsylvania
1 review
0 helpful votes
  • Send Message
August 18th, 2024
Verified purchase

I had some initial issues processing my payment. After my bank approved my transaction, it went through. I did call you and spoke with Michelle who was very helpful.

Reason I chose this business:

It had very good reviews and is a legitimate website

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Thumbnail of user nicolef1412
Florida
1 review
0 helpful votes
  • Send Message
August 21st, 2024
Verified purchase

This is easy to use. It gives many options and I feel like I am putting out a great product that really represents myself and my career. I will be glad when this is over

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Thumbnail of user grigoryb2
Canada
1 review
0 helpful votes
  • Send Message
October 21st, 2024
Verified purchase

It says it's free but in the end you need to pay! I hate that! If it's chargeable say it in the beginning blat! Overall it's very good but I hate when laing to you.

Reason I chose this business:

It was say it's free...

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Thumbnail of user nikkia161
California
1 review
0 helpful votes
  • Send Message
August 16th, 2024
Verified purchase

This site made it super easy for me to take an existing resume and spruce it up for my next job application! Loved the pre-written prompts - very professional and unique.

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Thumbnail of user demorias1
Oklahoma
1 review
0 helpful votes
  • Send Message
August 23rd, 2024
Verified purchase

I don't understand why it says that this website will help you build your resume for FREE when it charges you. 2.95 is not free. If you want to charge that's fine just don't lie about it.

* ResumeGenius attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

Hello Demoria,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Thumbnail of user christinap1042
Texas
1 review
0 helpful votes
  • Send Message
September 12th, 2024
Verified purchase

Made updating my resume painless! With my 20+ years experience in my field and over 10 since I've updated my resume - it's been a headache to try to summarize everything and bulletpoint.

Reason I chose this business:

It was a referral from a friend

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Thumbnail of user irvingg29
Washington
1 review
0 helpful votes
  • Send Message
September 29th, 2024
Verified purchase

I found that the application was confusing at times. I had to go back a few times to enter the information I wanted. I couldn't erase wrong information

Reason I chose this business:

To be truthful. It was the first one I saw on line

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Thumbnail of user thomasd2912
New York
1 review
0 helpful votes
  • Send Message
July 24th, 2024
Verified purchase

Thank you for the help! It was easy and straightforward. I really liked the generative skills that the software could find with the information it has and then with the ability to edit to really make it your own. There are a good amount of resume styles to choose from as well.

Reason I chose this business:

Top of the google list

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!

Regards,
Resume Genius

Thumbnail of user jesusj105
New York
1 review
0 helpful votes
  • Send Message
August 25th, 2024
Verified purchase

This was such a great experience. Yahoo immortals and all of the democrats and republicans that really guide this city into a greater utopian environment.

Reason I chose this business:

Just because i wanted to

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Thumbnail of user annag2249
Washington
1 review
0 helpful votes
  • Send Message
November 3rd, 2024
Verified purchase

You shouldn't advertise this a s a free resume builder when you have to pay for it at the end. It needs to be specified that you pay for it at the end!

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

Hello Anna,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Thumbnail of user lauranelll1
Tennessee
1 review
0 helpful votes
  • Send Message
September 5th, 2024
Verified purchase

Was able to compleete resume with no problems. Entry was made to look professional with the adding suggestions for all aspects of my accounting history.

Reason I chose this business:

Look like the best efficient was to prepare my resume.

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Thumbnail of user douglasm1419
Canada
1 review
0 helpful votes
  • Send Message
September 19th, 2024
Verified purchase

Site said it was free. It wasn't specified that what was meant is that it's free to make but not free to access. The saving grace is that the price is very reasonable.

Reason I chose this business:

Ease of use and the multiple layout options.

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Thumbnail of user samuell762
New Jersey
1 review
0 helpful votes
  • Send Message
September 14th, 2024
Verified purchase

Resume Genuis met my expectation in all areas of interest.
1. Ease of use
2. Most of my areas of interest was available
3. Simple pricing options, catering for one offs and continued use.

Reason I chose this business:

Simple and straight forward to use

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Thumbnail of user kimberlyh2408
Arkansas
1 review
0 helpful votes
  • Send Message
July 26th, 2024
Verified purchase

I found this site to be user friendly. Had a great format and was so very easy to use.
I found it helpful with organizing the resume and loved the way it turned out.
This was a task I feared would take extended time, but instead it only took a few minutes! Helped with the overall structure of the resume and helped with wording.

Reason I chose this business:

Recommended

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!

Regards,
Resume Genius

Thumbnail of user jayl1415
Australia
1 review
0 helpful votes
  • Send Message
October 30th, 2024
Verified purchase

AI helps a lot quiker AI helps a lot quiker AI helps a lot quiker AI helps a lot quiker AI helps a lot quiker AI helps a lot quiker AI helps a lot quiker AI helps a lot quiker AI helps a lot quiker AI helps a lot quiker AI helps a lot quiker AI helps a lot quiker AI helps a lot quiker AI helps a lot quiker AI helps a lot quiker AI helps a lot quiker AI helps a lot quiker

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Thumbnail of user lisam6393
Florida
1 review
0 helpful votes
  • Send Message
September 21st, 2024
Verified purchase

Thank you for the premade templates. This makes it user friendly and I have recommended your company to several people who never created a resume previously.

Reason I chose this business:

Easy template.

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

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From the business

Established in 2008.

Resume Genius was designed to provide an online resume builder for users across hundreds of industries who need a new or updated professional resume. The resume builder uses a revolutionary powerful database with over 50,000 job phrases that users can choose from. The resume maker is fine tuned through testing to provide the best user experience.

Check us out!

https://vimeo.com/114529272

Company Representative

Thumbnail of user devs27
Dev S.
Director of Operations
Typically responds within 21 hours

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