• ResumeGenius

ResumeGenius

Overview

ResumeGenius has a rating of 4.5 stars from 192,236 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ResumeGenius most frequently mention great experience, easy process, and bullet points. ResumeGenius ranks 1st among Resume sites.

  • Value
    157
  • Quality
    177

Proactively asks for customer feedback

This company responds to reviews on average within 21 hours

Positive reviews (last 12 months): 88.6%
Positive
39,073
Neutral
3,082
Negative
1,921
29
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How would you rate ResumeGenius?
Top Positive Review

“Seriously simple Ai text resume builder, site organizes...”

Andrew G.
9/21/24

Seriously simple Ai text resume builder, site organizes and presents info very clearly and adapts from any given file to be readable and engaging while in a timely manor. Custom PDF Template that not only looks professional but builds to your resume's content value. This $24 investment is worth the return, save yourself headaches and time.

Top Critical Review

“The whole process was easy to plug in all of my information,...”

Anna S.
10/2/24

The whole process was easy to plug in all of my information, but was advertised as a free template, and then after spending over an hour fine tuning my resume, to download the resume, I have to pay a subscription fee. What a dirty way to play. I hate businesses like you who take advantage of people by false advertising. We're all just trying to get a freaking job in this crappy economy.

Reviews (192,236)

Rating

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Reviews that mention popular keywords

bullet points (635) credit card (422) customer service (319) use love (185) cost money (314) time building (84) business practice (72)
Thumbnail of user douglasm1419
Canada
1 review
0 helpful votes
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September 19th, 2024
Verified purchase

Site said it was free. It wasn't specified that what was meant is that it's free to make but not free to access. The saving grace is that the price is very reasonable.

Reason I chose this business:

Ease of use and the multiple layout options.

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Thumbnail of user kimberlyh2408
Arkansas
1 review
0 helpful votes
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July 26th, 2024
Verified purchase

I found this site to be user friendly. Had a great format and was so very easy to use.
I found it helpful with organizing the resume and loved the way it turned out.
This was a task I feared would take extended time, but instead it only took a few minutes! Helped with the overall structure of the resume and helped with wording.

Reason I chose this business:

Recommended

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!

Regards,
Resume Genius

Thumbnail of user jayl1415
Australia
1 review
0 helpful votes
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October 30th, 2024
Verified purchase

AI helps a lot quiker AI helps a lot quiker AI helps a lot quiker AI helps a lot quiker AI helps a lot quiker AI helps a lot quiker AI helps a lot quiker AI helps a lot quiker AI helps a lot quiker AI helps a lot quiker AI helps a lot quiker AI helps a lot quiker AI helps a lot quiker AI helps a lot quiker AI helps a lot quiker AI helps a lot quiker AI helps a lot quiker

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Thumbnail of user lisam6393
Florida
1 review
0 helpful votes
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September 21st, 2024
Verified purchase

Thank you for the premade templates. This makes it user friendly and I have recommended your company to several people who never created a resume previously.

Reason I chose this business:

Easy template.

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Thumbnail of user bradb974
Texas
1 review
0 helpful votes
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August 10th, 2024
Verified purchase

Super easy! I started a job hunt after 20 years at my last position. Resume Genius pulled all the skills I utilize currently and put in a consolidated format for employers to review.

Reason I chose this business:

Needed quick resume.

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Thumbnail of user christopherf1326
New Jersey
1 review
0 helpful votes
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July 18th, 2024
Verified purchase

Your services heavily implied that I would be provided free assistance with my resume. However, after going through effort to edit and craft one, it was held hostage until I provided payment to you. Also, I experienced many intermediate inconveniences whilst editing the resume, such as arranging the order of my work experience (which could not be done manually). I had to delete a whole section and re-enter all the information, only for it to once again be out of line in the order I wanted it (oldest work experience to newest).

Reason I chose this business:

I believed I would receive quality assistance, free of charge.

* ResumeGenius attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

Hello Christopher,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Thumbnail of user mosese25
Nigeria
1 review
0 helpful votes
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July 22nd, 2024
Verified purchase

Pretty easy to use. It came handily and effectively just when I needed it the most for my job application resume. I have not used any cv or resume in the last ten years but this one blew my mind. Thank you so much for the easy path to getting one done.

Reason I chose this business:

It was effective

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Thumbnail of user saras2020
Arkansas
1 review
0 helpful votes
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August 25th, 2024
Verified purchase

I am trying to purchase a month subscription but my card is declined because it says there was no country provided. But there is no place on the form for RG to put the country. Very frustrating.

* ResumeGenius attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

Hello Sara,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Thumbnail of user joseb1138
Puerto Rico
1 review
0 helpful votes
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July 27th, 2024
Verified purchase

Thank you for making things easy.
I just had my position eliminated and I couldn't find the words to complete my resume accordingly for my next journey within my career as a Leave of Absence Specialist.

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Thumbnail of user josiel77
Texas
1 review
0 helpful votes
  • Send Message
July 24th, 2024
Verified purchase

Super $#*!ty that your site/service was not up front about the fees and allowed me to get to a point where I sank a bunch of time into editing this thing, and now for you to hold all that work hostage and force me to either pay a ridiculous fee for honestly super $#*!ty AI, or else I lose all of the time I just sank into making this...If I knew about the fees upfront, I would have quickly moved onto a different website or service. But I bet you know that and this is duplicitous and misleading business practice you have to follow to earn a profit. The AI suggestions for resume bullet points are garbage and sound like the most generic thing ever. I had to edit the crap out of every single bullet point suggestion just to make it useable. ChatGPT provides stronger suggestions and it's FREE! I literally just wanted the resume template.

Reason I chose this business:

Because you're holding the last hour of work I put into this thing hostage.

* ResumeGenius attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

Hello Josie,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Thumbnail of user davide2295
California
2 reviews
0 helpful votes
  • Send Message
July 17th, 2024
Verified purchase

Did mist everything I needed except I needed to remove some things in order to make the resume 1 page only and there really was no feature to do that that I found. I suppose I will try at each section until at the final review I can see what it needs to like... Rather complicated that way, you know. Also, it was s advertised as a free service and then when you're all done there's a charge with a subscription you'll have to cancel.

Reason I chose this business:

Needed an updated resume.

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Thumbnail of user gabrielleb202
Pennsylvania
1 review
0 helpful votes
  • Send Message
August 22nd, 2024
Verified purchase

This website was constructed well and made it very easy to make a base resume. However, i did not know at the end of the process that I had to purchase the resume to download.

Reason I chose this business:

It was recommended to me.

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Thumbnail of user taylorc590
Utah
1 review
0 helpful votes
  • Send Message
August 23rd, 2024
Verified purchase

I always dread having to make or update my resume, but this site made it sooo easy. I will be coming back if I ever need to do this again. Worth the couple bucks to download.

Reason I chose this business:

I found it online and decided to take a risk and try it.

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Thumbnail of user jonathanm1911
Texas
1 review
0 helpful votes
  • Send Message
July 27th, 2024
Verified purchase

It was great. Google ad said yall were free. 5 stars. Suddenly to get my resume i had to pay. Felt really bad, 1 star.

But it was only 3$. Just say its 3$ and i wouldnt have thought twice, yet instead yall lied saying it was free when it wasnt. Also, just sell the 14 day access as a 1 time fee as a giant turn off was the fact that i now have to figure out how to cancel it.

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Thumbnail of user dianeb3172
Pennsylvania
1 review
0 helpful votes
  • Send Message
August 26th, 2024
Verified purchase

I didn't think I would ever need a resume as I retired a decade ago. A Census position that I am interested in requires a resume, so here I am.! Thanks for making it so easy.

Reason I chose this business:

Google search

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Thumbnail of user michaelt4850
Kansas
1 review
0 helpful votes
  • Send Message
July 20th, 2024
Verified purchase

A one time fee makes perfect sense for your product. But forcing a person to pay and then cancel within 14 days to prevent being additionally charged seems a little predatory and like your company is banking on customers who want to use your service to build a resume but forget that it's a "subscription" and do not cancel

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Thumbnail of user janivav
California
1 review
0 helpful votes
  • Send Message
November 1st, 2024
Verified purchase

I'd love to change the image on the top of the resume. I think its the city line of ny, I'm in San Diego, downtown, and want to change it to the city line of America's Finest City.

Reason I chose this business:

Because the search said that I would be able to customize the resume by changing images, and the search also said that it was a free resume.

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Thumbnail of user monar118
Turkey
1 review
0 helpful votes
  • Send Message
August 1st, 2024
Verified purchase

I found the Resumegeniues website user-friendly and efficient. The intuitive interface and comprehensive templates made it easy to create a professional CV. The customization options allowed me to highlight my skills and experience effectively. Overall, it streamlined the process of building a standout resume.

Reason I chose this business:

One of my friends recommended it to me

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Thumbnail of user charlesm3909
New York
1 review
0 helpful votes
  • Send Message
July 25th, 2024
Verified purchase

I loved how easy this was to use and how helpful. The reason I gave a 2-star rating is the deception with advertising. This was advertised as "free", however, to access the completed resume, payment is required.

For the service, I would give 5 stars. For the advertising of services, 1 star.

* ResumeGenius attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

Hello Charles,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Thumbnail of user marteenc1
Canada
1 review
0 helpful votes
  • Send Message
September 14th, 2024
Verified purchase

Very simple and very helpful thank you, I decided to try an online resume builder to help me update my resume and I'm grateful I came across this website.

Reason I chose this business:

To help me apply for a job

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Thumbnail of user kaib85
Connecticut
1 review
0 helpful votes
  • Send Message
August 12th, 2024
Verified purchase

The inability to change font, text color and layout on templates is slightly annoying but everything else has been very helpful and is a good guide for crafting a resume.

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Thumbnail of user leonardc377
New York
1 review
0 helpful votes
  • Send Message
August 10th, 2024
Verified purchase

Clean templates and the ease of use around to input information is nice and the AI generated bullet points are accurate for individual job responsibilities.

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Thumbnail of user melaniem1064
Louisiana
1 review
0 helpful votes
  • Send Message
July 24th, 2024
Verified purchase

Opinions really shouldn't before that was actually saying good things but I've had a stroke and coming up with 50 things that are so correctly is almost impossible but please don't force the issu customers use the service so they won't have to write so much...we pay you for that.

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Thumbnail of user lindseym412
Colorado
1 review
0 helpful votes
  • Send Message
July 21st, 2024
Verified purchase

Great, love the AI generated portion. I needed to build a new resume but didn't want to spend an entire day doing so. My only gripe is that I thought it would be free if I wasn't using any special features, however it was only a few dollars so I will live.

Reason I chose this business:

Needed to build a new resume for jobs in new city but didn't want to spend an entire day doing so

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Thumbnail of user santiagog164
Washington
1 review
0 helpful votes
  • Send Message
November 16th, 2024
Verified purchase

It was a good system to do a Resume
Help a lot I had to do it. Program works really good is helpful how you can see what to put on Shows you how to do step at Step I liked it thank you

Reason I chose this business:

It looks like a good place to do a résumé

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

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From the business

Established in 2008.

Resume Genius was designed to provide an online resume builder for users across hundreds of industries who need a new or updated professional resume. The resume builder uses a revolutionary powerful database with over 50,000 job phrases that users can choose from. The resume maker is fine tuned through testing to provide the best user experience.

Check us out!

https://vimeo.com/114529272

Company Representative

Thumbnail of user devs27
Dev S.
Director of Operations
Typically responds within 21 hours

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