• ResumeGenius

ResumeGenius

Overview

ResumeGenius has a rating of 4.5 stars from 192,147 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ResumeGenius most frequently mention great experience, easy process, and bullet points. ResumeGenius ranks 1st among Resume sites.

  • Value
    157
  • Quality
    177

Proactively asks for customer feedback

This company responds to reviews on average within 21 hours

Positive reviews (last 12 months): 88.7%
Positive
39,062
Neutral
3,082
Negative
1,919
29
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How would you rate ResumeGenius?
Top Positive Review

“Seriously simple Ai text resume builder, site organizes...”

Andrew G.
9/21/24

Seriously simple Ai text resume builder, site organizes and presents info very clearly and adapts from any given file to be readable and engaging while in a timely manor. Custom PDF Template that not only looks professional but builds to your resume's content value. This $24 investment is worth the return, save yourself headaches and time.

Top Critical Review

“The whole process was easy to plug in all of my information,...”

Anna S.
10/2/24

The whole process was easy to plug in all of my information, but was advertised as a free template, and then after spending over an hour fine tuning my resume, to download the resume, I have to pay a subscription fee. What a dirty way to play. I hate businesses like you who take advantage of people by false advertising. We're all just trying to get a freaking job in this crappy economy.

Reviews (192,147)

Rating

Timeframe

Other

Reviews that mention popular keywords

bullet points (635) credit card (422) customer service (319) use love (185) cost money (314) time building (84) business practice (72)
Thumbnail of user amys3725
Rhode Island
1 review
0 helpful votes
  • Send Message
August 23rd, 2024
Verified purchase

I accidentally backed out and lost all of my progress even though I was hitting save after everything I did. In addition, when searching for a FREE resume builder, your site does up and advertises as FREE and you have to go through the whole process to find out that's its NOT free. So it's either lose all the work you've done and restart somewhere else or pay for the membership. It's misleading and unprofessional. To be a service for people who are most likely job searching and therefore unemployed, charging a fee after advertising as free is kinda messed up.

Reason I chose this business:

It was advertised as free and on the top of the list when I searched

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Thumbnail of user rachelr1333
Tennessee
1 review
0 helpful votes
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October 25th, 2024
Verified purchase

The front page of your website boasts free resume building. I looked everywhere before proceeding because I really don't have the extra money to buying anything. Lo and behold I have to pay at the end. Sharky and shady.

Reason I chose this business:

Deceptively lured in.

* ResumeGenius attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

Hello Rachel,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Thumbnail of user davidg7380
California
1 review
0 helpful votes
  • Send Message
October 21st, 2024
Verified purchase

Easy use and completion, said to be free to use but you have to pay for the fourteen day trial in order to obtain your resume and you are not made aware of this fee until the very end of your completion of resume instead of up front which i wish was the case so i didnt waste my time using this site

Reason I chose this business:

False pretensis

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Thumbnail of user alexandrias132
Washington
1 review
0 helpful votes
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October 27th, 2024
Verified purchase

It was something I needed quickly to do a résumé although there's free things out there this was easy for me to be able to work and understand and get it done in a timely manner and it looks amazing. I appreciate your website so far and I hope to see how and where it takes me..

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Thumbnail of user nathanb1119
Illinois
1 review
0 helpful votes
  • Send Message
September 6th, 2024
Verified purchase

I can't buy just my resume, I have to buy a membership and then cancel it even with the minimum $3 option. Scammers.
Otherwise, the tool is very good. I would be very satisfied if it weren't for the shady fine print.

Reason I chose this business:

Top of the results list.

* ResumeGenius attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

Hello Nathan,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Thumbnail of user barbarac3393
Colorado
2 reviews
0 helpful votes
  • Send Message
September 8th, 2024
Verified purchase

Easy to use, relevant suggested verbiage to include, with ability to modify if needed. Loved the different formats. The ability to choose format after all information was completed was very helpful in selecting the best format for the information provided.

Reason I chose this business:

It seemed to be a good fit for what I was looking for.

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Thumbnail of user patrickk1072
Illinois
1 review
0 helpful votes
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October 5th, 2024
Verified purchase

My experience was fantastic! I needed a professional resume created for me and the results were out of this world. The resume was done extremely quick. I could not have done such a detailed resume like the one I recieved on my own. I would highly recommend Resumegenius in the future!

Reason I chose this business:

Needed resume

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Thumbnail of user stephenb3181
Colorado
1 review
0 helpful votes
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September 19th, 2024
Verified purchase

I had the resume process reset several times and it has taken me re-doing the resume about 5 times and I am 3 hours into editing the previous resume that I had on file it should have only taken me less than 20 minutes but your software was slow and glitching all night long making it an awful experience.

Reason I chose this business:

In the past I had a good experience but not this time.

* ResumeGenius attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

Hello Stephen,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Thumbnail of user quincyr37
Maryland
1 review
0 helpful votes
  • Send Message
September 2nd, 2024
Verified purchase

Just interface is great but if you're going to advertise is free it should be free. To see a credit card request after you've completed everything, even though it is a great price for 2 weeks, it does put people off.

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Thumbnail of user tommyp245
Ohio
1 review
0 helpful votes
  • Send Message
September 10th, 2024
Verified purchase

Looking for simple and professional resume assistance. Easy to navigate and make changes. The options to choose from were simple, professional and work a click away and saving and uploading were simplified.

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Thumbnail of user charlesw3713
Tennessee
1 review
0 helpful votes
  • Send Message
September 5th, 2024
Verified purchase

Really easy to build resume. The only thing I did not like was that it was advertised as free, but then there was a charge to retrieve your resume. I guess the creation of the resume is the free part. Allowing you use of the tool to make sure it works for you.

Reason I chose this business:

Advertised as free and it seemed to structure things better than using Microsoft Word alone which tends to have indention issues plaguing it.

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Thumbnail of user jennak160
Illinois
1 review
0 helpful votes
  • Send Message
September 1st, 2024
Verified purchase

Make it more clear that the resume builder costs something to get your product. Spending all that time putting in the meat of a resume just to only be able to get it for a cost is frustrating (smart I suppose but still frustrating).

* ResumeGenius attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

Hello Jenna,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Thumbnail of user junuss
Texas
1 review
0 helpful votes
  • Send Message
October 8th, 2024
Verified purchase

Great and a very helpful tool in order to assist in rewriting the résumé it provided all of the necessary information as well as career information, which was very helpful. I recommend this website for anyone new to resumes or anyone.

Reason I chose this business:

Revamp resume

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Thumbnail of user antoniod360
Florida
1 review
0 helpful votes
  • Send Message
October 16th, 2024
Verified purchase

Predatory Pricing schedule, I am unhappy that I had to pay to download after working on my resume using your template builder for three hours. Nowhere was that stated prior to use of the builder. If I had known I wouldn't have chosen to work with ResumeGenius

* ResumeGenius attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

Hello Antonio,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Thumbnail of user patriciaf1620
California
2 reviews
0 helpful votes
  • Send Message
August 21st, 2024
Verified purchase

Great experience, I stumbled across this site while searching for reputable Resume builder sites and this was listed as the second top choice with 4 1/2 star rating. It was easy to upload my current Resume and build a professional new one.

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Thumbnail of user nicolew2111
Florida
1 review
0 helpful votes
  • Send Message
August 23rd, 2024
Verified purchase

You guys charge way tooooo much for people trying to finds jobs. I appreciate the cheaper "trials" your company offers but realistically anyone looking of a job is not gonna have 23$ to subscribe... be realistic! Maybe 17 or 18$ by that's even pushing it. But $23 is a ridiculous amount of money to ask someone who is unemployed looking for a job. Do better with your company. And maybe you would see retuning users.

Reason I chose this business:

Formats are nice but the pricing for your services is ridiculous.

* ResumeGenius attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

Hello Nicole,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Thumbnail of user peterm4816
Canada
1 review
0 helpful votes
  • Send Message
November 4th, 2024
Verified purchase

Great way to build a resume, This website did all the work for me generating a résumé can be long and tedious and hard to sit through but through this website it made it easy and fast I would definitely recommend to anybody

Thumbnail of user danielw3643
North Dakota
1 review
0 helpful votes
  • Send Message
November 1st, 2024
Verified purchase

You didn't indicate a payment being necessary. You then didn't let me use a prepaid visa card. You shafted me but I don't want to go through the resume process again. You are getting my 3 dollars and never getting my business again.

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

Hello Daniel,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Thumbnail of user connorc159
New York
1 review
0 helpful votes
  • Send Message
September 6th, 2024
Verified purchase

This site said is a free site to build resume. After spending time to create resume - we then had to pay in order to have access to the resume. If I had known that before I started - I would not have used this site.

Did make a beautiful resume and was a good guide to help someone with a first time making a resume.

Reason I chose this business:

When I searched this came up as a free site.

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Thumbnail of user angiem592
Indiana
1 review
0 helpful votes
  • Send Message
September 27th, 2024
Verified purchase

Everything was streamlined and simple. I think the copying of my resume could have been better (autofill). Overall it was a smooth transaction and I loved the help on the paragraphs aligning with my position.

Reason I chose this business:

Popped up on AI research

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Thumbnail of user omonee
New Jersey
1 review
0 helpful votes
  • Send Message
September 6th, 2024
Verified purchase

It is a good site to re-write or create a resume. I am so much excited and pleased with what I have seen so far. I would used it as a default resume. I hope to introduced or refer my friends and colleague to this site.

Reason I chose this business:

Wanted to rewrite my resume

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Thumbnail of user josephines353
Australia
1 review
0 helpful votes
  • Send Message
November 12th, 2024
Verified purchase

Resume Builder is quick to find and easy to access, user friendly and cater for your needs in Resume, whether your dating or just want a new selection of Templates that will suits your new job application role.

Reason I chose this business:

Have lots of Templates choices.

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Thumbnail of user tammyr833
Pennsylvania
1 review
0 helpful votes
  • Send Message
September 26th, 2024
Verified purchase

It says free but you have to pay. I don't have a problem with paying the 295 but then you want to continue to bill me when I need one résumé that's ridiculous. You should be able just to pay for the one résumé and be done it's nice that you build it the way you do, but it totally sucks the way you take care of your billing.

Reason I chose this business:

I am up for a promotion at work, and I needed a résumé

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Thumbnail of user ebonyr95
Texas
1 review
0 helpful votes
  • Send Message
September 24th, 2024
Verified purchase

Very efficient and straight to the point. I have applied to over 50 jobs and I feel like I haven't received a good paying position because of my résumé and the need of it being updated. This was a quick way to get it updated and make me.

Reason I chose this business:

I wanted to update it and professional résumé in order to get more jobs feedback

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Thumbnail of user jessicat1841
Massachusetts
1 review
0 helpful votes
  • Send Message
August 30th, 2024
Verified purchase

Easy to use, but very sketchy on price. I was happy to pay for it, but the website didnt tell me it would cost anything until I had finished everything, even though it was advertised as free. Pretty shady practice

Reason I chose this business:

I needed to build a resume

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

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From the business

Established in 2008.

Resume Genius was designed to provide an online resume builder for users across hundreds of industries who need a new or updated professional resume. The resume builder uses a revolutionary powerful database with over 50,000 job phrases that users can choose from. The resume maker is fine tuned through testing to provide the best user experience.

Check us out!

https://vimeo.com/114529272

Company Representative

Thumbnail of user devs27
Dev S.
Director of Operations
Typically responds within 21 hours

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