Retro Stage

I purchased a dress and shoes for Valentine's Day and loved them. The shoes are a little taller then I am used to but they are so cute. It gives me an excuse to hang on my hubby's arm. I get a lot of compliments when I wear them.

I ordered a dress for my wife's birthday a month before her birthday I gave it to her did not fit apparently this site is for fat women mediums usually fit her she needed a small. I ordered it a month before her birthday and they would not allow me to return it so don't order anything from this crappy $#*! company that won't let you return something that you ordered screw them hopefully they shut down and never be able to sell any $#*! and if you do end up ordering something on there order a small because apparently their sizes are way too big apparently they're for fat women.

I ordered three dresses back in October thinking it would be ample time to receive them for the Christmas season. One dress was shipped and not good quality, very sweatshop manufactured. I contacted them about the other two dresses. I was told that it would be sent by the 15th of November. 29th of Nov still no tracking no. For the two dresses, tried to email them about when I could expect them and the email came back with a notification to say the email was not available. I have now had to try and claim it back through Paypal.
Definitely do not recommend buying anything from Retro Stage.

Ordered a retro dress and the works with gloves, headband and all and did not receive until after the event was over. When I placed the order it said that it would be express shipping for a few more dollars and I paid for express shipping and did not receive the items in time so I have tried to contact them by phone and the number does not work. If it is a number is California it should work since they are only 3 hours different from my time. Customer service is not good. I want to send the items back since I purchased them for that occasion only. Very disappointed with timing/shipping.

I ordered 2 dresses and shoes to match. All their clothing came from China which was an initial bad sign. I get the clothes in after a month and found myself disappointed by the quality of the fabric. All the fabric for the dresses was cheap costume quality. On the plus side, the clothing did appear like the images did, but the fabric and stitching was sad to look at. I got nice fabric boots with fluff on them and the cut of the fluffy accessorizing the boots was not clean and saw excess protruding out from where it was stitched in. It is definitely expensive compared to the actual quality you receive. As excited as I was to finally afford to gift myself their products, I unfortunately do not believe I will order from there again...

Overall unimpressed with customer service and dress. Dress took 16 days to arrive and I had to contact customer service numerous times to receive shipping information. Dress had an unflattering fit and looked nothing like the picture. When I asked for refund they first accused me of not reviewing their sizing chart before ordering. Then this is what customer service offered me "If there are no problems with the item itself, would you mind that you kindly accept it and how about we refund you US$7 as a compensation? May you give it to your family or friends as a gift? Or resell to others? Is that ok with you? As if you return it back, it will be charged the shipping fee. Hope you understand." Looks like others had this same experince. Wish I would have read more reviews first.

I am usually an xl sometimes run into the next size up. I heard these ran small so I ordered 2xl and 3xl the fit was awful. I placed my order December 6th last part of my package was delivered January 6th. Never received any order confirmation or tracking. I reached out via email as the site says too and no reply. I sent email after email. It is February 1st I finally had a reply and I'm after the return cut off time. I am also to cover shipping cost now.
I included the rtn address if anyone needs it but you will need your order number from them as well.

It is very nice quality material, it feels soft and fresh. The dress is so elegant, but the shoes you choose to wear it with makes it a different style, like if you wear it with flat shoes looks more simple and relaxed look, and if you choose high heals it makes you look fancy.
Enjoy!

I ordered a dress from retro stage, they took my payment, and then weeks later told me the dress I ordered was actually out of stock. I requested a refund immediately, and it has been 17 days and I still haven't gotten my refund. This business is extremely disorganized and unprofessional.

I was really amazed by the excellent quality of the dresses (20 's), I received, when I ordered the first time. If I would have bought them elsewhere I would have payed a small fortune, because of the excellent and detailed work they have. Of course I ordered once again and I intend to order again and again and again...They are absolutely gorgeous and of extraordinary quality...!

The bathing suits said they were delivered and I did not receive them. When I contacted retro stage they told me to file a report with the USPS. I did and USPS investigated and said that since they were not shipped with insurance, retro stage was responsible. When I sent retro stage the report they said they must have been stolen and after many emails said they would send me more if I paid shipping again. I asked if that would be expedited or insured bc it had already been about 6 weeks since I ordered them and it was for an upcoming vacation that was soon, they never responded. I had ordered something else from another company that never arrived and they immediately sent me an expedited replacement with no hoops to jump through. Big difference. Later the USPS did recover them and they are nice but I will never order again because of customer service and the lack of help.

This company sells dresses to USA but it is not USA sizes. So be careful, runs very small. I ordered a dress and it did not come close to fitting. So I started the refund process. I mailed back the items in unused condition and provided retro stage with a usps tracking number. USPS then tried to deliver the package and they couldn't because there was no access to the delivery address ( in City of Industry CA). I tell retrostage this is unacceptable and they need to give me my money back because I did exactly what they asked me too. And sent them a screenshot of the usps notification stating they could not deliver. Now retrostage is ignoring me and not responding. This company is very shady. Be warned.

Retro Stage has great customer service. I do not order things on line very often. I had questions about sizing and ordering. My email was answered very quickly and was very informative. Thank you for making my ordering process easier.