They sent multiple emails confirming my order and making sure that I knew with Covid they were taking extra precautions!
I have absolutely loved every dress I have gotten from this website. They have all fit me perfectly an been so cute! Would highly recommend.
Melia,
Thank you so much for sharing a five-star review with your gorgeous photos!
We're so happy to see that our dresses are pretty and fit well with you, Looking forward to serving you again.
Any more requests, please kindly contact me via email address: service@retro-stage.com
Yours Sincerely,
Retro-stage Team
Dress came in on time and I absolutely love it. The size and quality is perfect. I'm 100% satisfied and would order again.
I love this vintage clothing they have such great quality fit is perfect sexy old school I love it it's worth your money
Lisa,
Thank you very much for sharing!
We will continue to work hard in the future to provide better products and services!
Thanks again for your feedback.
Any more requests, please feel free to let us know and we will surely try our best to serve you well.
Stay safe. Everything will be better.
Yours Sincerely,
Retro-stage Team
Omg it's beautiful and quality is so much more than what I ever expected. I can't wait to wear it to the party.
Bad quality, cheaply made!
Very complicated to return the cloths.
It took over 4 months and several email to get the money back.
Hi,
Do we wonder if you purchased from our site?
If you purchase it from our site, please kindly tell us the order number, and we will help you move on to the next step.
Any more requests, please kindly contact me via email address: service@retro-stage.com
Yours Sincerely,
Retro-stage Team
I recently purchased 3 swimsuits from this website in hopes that at least one of them would fit and I could return any that didn't. I got the Blue Halter Polka Dot Bikini, the Gray Plaid Criss Cross Pleated Bikini, and the Red Halter Polka Dot One-Piece. It took several weeks for the swimsuits to arrive, but the two bikinis are my favorite swimsuits I have ever owned! They fit true to size (mine are size small) - they are so cute and extremely comfy! The coverage is great - I don't feel like it's going to slip and reveal more than I want to show, and these are the first bikinis I've owned where I don't feel like I have to wear shorts and a tank top over it to feel comfortable (and I LOVE the high-waisted bottoms)! The one-piece also fit true to size, but my torso is too long for it so it doesn't come up high enough. I did try to return that swimsuit and realized that the return policy is not the easiest (though their policy is listed on the website, so I should have just read more carefully). When I emailed customer service about it, they were very friendly and got back to me quickly - the options were that I could mail it back (me paying for shipping) and then the company would decide whether or not to give me a refund, or I could keep the swimsuit and they would give me a $5 refund and a discount code for future (I chose this second option). Overall, I am very happy with my purchase!
The dresses are amazing. Just what we expected! And the customer support was incredible too! Thanks!
I ordered a month ago and still have not got the dress. Will NOT order from them again. They are a scam.
Dear Customer,
I'm truly sorry to hear about the delay in receiving your order. We understand the frustration that comes with waiting for a product you're excited about, and we sincerely apologize for any inconvenience this may have caused.
While we strive to deliver all orders as quickly as possible, sometimes delays can occur due to factors beyond our control. However, we acknowledge that our communication should have been better in keeping you updated about the status of your order.
Unfortunately, I am unable to locate your order with the details provided. Could you please provide your order number? This will allow us to investigate further and ensure we resolve this issue for you as quickly as possible.
We want to assure you that we are a legitimate business and our primary goal is to ensure our customers are satisfied with our products and service. We hope to have the opportunity to rectify this situation and restore your faith in our company.
Once again, we apologize for the inconvenience and appreciate your patience as we work to resolve this issue.
Best regards,
Retro stage Team
Email: service@retro-stage.com
Phone: 833-311-3320
They sent the wrong size. Asked for more money to send the correct size. The shoes look very cheap. I have to pay to return them for my money back.
Hello Monica,
I'm truly sorry to hear about the confusion regarding your order. We strive to provide precise and efficient service to all our customers, and it seems there might have been a misunderstanding in this situation.
I want to assure you that if we have made an error with the size, it is our policy to correct it at no additional cost to you. You should not be required to pay for receiving the correct size if the mistake was on our part.
In order to resolve this matter promptly, could you please provide more details about the product and the size you originally ordered? This will help us investigate the issue more thoroughly and ensure that the correct item is sent to you as quickly as possible.
Once again, I deeply apologize for any inconvenience this has caused you. Your satisfaction is our top priority and we appreciate your patience as we work to rectify this situation.
Thank you for bringing this to our attention.
Best Regards,
Retro-stage
I ordered a pretty black dress and it arrived today, and I'm so happy! It's just as the pictures showed, and in perfect conditions, so happy
My daughter is so excited to wear her gloves, shoes, and flapper headband to her prom. We received the order so quickly from the US warehouse.
The butterfly shoes are so pretty and comfortable! I measured my feet and went by the size guide. Also, love my orange dress. So comfy!
Cristina,
Thank you very much for sharing!
We will continue to work hard in the future to provide better products and services!
Thanks again for your feedback.
Any more requests, please feel free to let us know and we will surely try our best to serve you well.
Stay safe. Everything will be better.
Yours Sincerely,
Retro-stage Team
Didn't receive my item, emailed them and they were incredibly rude. Had to open a PayPal dispute to get my money back.
Hi Zoe,
Thank you for your message.
You will surely get your parcel or your money back in our store. We never ever let any of our customers lost money in our shop.
I want to check the status for you but failed to find out your order number with the name Zoe, could you please provide the order number so that I can help you soon?
If there have any more request, please kindly contact me via email address: service@retro-stage.com
Or you can call 1 (213) 618-3186 / +86 13092605881 ( Due to the world time difference, the phone will be unattended because of the off-duty. Please contact us by email, we will reply to your email within 24 hours, excluding weekends and holidays.)
Have a nice day.
Yours,
Bree
I bought a dress from here. It arrived much earlier than expected. The dress is exactly like the picture and very comfortable
I bought a dress and I use it on stage, it looks nice and it's really similar to the dress they show in the picture. I would buy there again.
Can't wait to see my daughter in her dress! She is going to look so amazing in it! It goes perfect with the theme her dance is.
Lacey,
Thank you very much for sharing!
We will continue to work hard in the future to provide better products and services!
Thanks again for your feedback.
Any more requests, please feel free to let us know and we will surely try our best to serve you well.
Stay safe. Everything will be better.
Yours Sincerely,
Retro-stage Team
I normally wear a medium, but I ordered a large to be safe. I am 5'8" tall and weigh 128 lbs. short torso long legs. L Just giving you stats so you can order the right fit. I could have easily ordered a medium. This dress is true to size. Since it had the wide belt it was no problem it was a little big on me. I think because it is a stretchy material bustier women would be fine. So order the size you normally would. The material is thick. It does not feel cheap. All seams are with a serger. I did not have to wear a slip, the material is thick so you cant see through it. Glad! The dress hit me right at the knee it was perfect. It flowed and swung just like a swing dress should. I loved wearing it to the 50s themed party. The belt is wide and long so you can tie jt in a bow. I chose to tie it on my side and up a bit from whwre my waist is. But you can do whatever you want. Oh! It does not smell when you get it. It comes folded up very small. All I had to do was reiron it. It has a nice bit of starch on it. I did iron the collar to my liking. It was up to high for me. I washed it on gentle the next day and hung it to dry. It washed fine. It needs ironed now, its not bad wrinkly but it needs starched again. Lol So I am glad I didnt wash it beforehand otherwise I would have had to iron it before the party. I got it the day of the party so you can imagine my excitement that it all worked out. And I will wear this dress again.
This was a perfect dress for the event I was attending. It was affordable and arrived quickly. It was so fun to have so many options to choose from.
Answer: XL is a Uk size 14 you have to look at the measurements not the Uk and Us sizes as they are a bit out. The sizing chart is at the bottom of the page of the required item go by the cm, s or inches
Answer: Hah, good luck. I returned mine over 6 weeks ago and still haven't gotten my refund. I won't ever order from this company again. Terrible service.
Answer: It's coming from China and takes 60 days… they add a s"order shipped but it's not shipped… it's a scam sight. Call your bank and dispute the charges.
Answer: I would say yes, China sizes. I ordered 2PCS White Blouse Top & Suspender Pants - White / XL / 10~12 and the size was smaller than a 10, about an 8, but you couldnt wear the pants anyway, so doesnt matter. They list XL as 10-12 but i would still size down and with how the pieces vary greatly, that might still be false.
Retro Stage has a rating of 3.1 stars from 751 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Retro Stage most frequently mention good quality, many compliments and beautiful dress. Retro Stage ranks 105th among Clothing sites.
Hakyma,
Thank you very much for sharing!
We will continue to work hard in the future to provide better products and services!
Thank you again for your feedback.
Any more requests, please feel free to let us know and we will surely try our best to serve you well.
Stay safe. Everything will be better.
Yours Sincerely,
Retro-stage Team