RK Guns

First they had an issue with the FFL I selected from THEIR website. Then they had issues tying that FFL license to my order. Lastly, they canceled it and this is why: because a 3rd party verified my information and something didn't match. A letter, a number, an address, she could not tell me what it was and said it would most likely happen again if i were to reorder. I could not reach out to the 3rd party to ask why. I have all permits required and served in the military. I have never had any issues like this. Do not waste your time!

Site says they have it in stock to only receive a message 20 days later too inform that they can not fulfill the order. Basically a scripted reply…. Got a excuse saying thier site has too many orders coming in which is complete garbage it's a stock based system as orders come in inventory goes down and you can't tell me thier system doesn't work that way…when you mention you e bought a gob of ammo for the particular firearm their reply is ammo not refundable. They are terrible at customer service and I will never shop their again not for a firearm or anything else for that matter they try and play it off like they tried too fulfill the order by reaching out too the maker which is completely a lie I reached out and the maker has many in stock ready too ship… so good bye rural king!

I am an avid gun show fan and un conditional supporter of the second amendment but the January 1st show was a sham, first the lobby had about 250-300 people waiting to get in because there was one person selling and taking tickets at the door AND inspecting in coming fire arms, there was NO security inside or outside anywhere to be seen so all these people were standing in a winding line that filled the lobby, I was about 20 feet from a plate glass window when someone outside lit off 5 rounds through a big plate window, yes 5 of them and he left on foot and got away, two people were slightly injured, the day before a rifle was fired in the parking lot, again where was security? I will never attend another RK show, I love fire arms but this is an unacceptable situation and only ruins more reputable shows as the media does not care, all gun shows are bad, RK needs to re think the way they do business and not cheap out on security, dead customers cannot spend money.

I ordered a Ruger Mini-14 target rifle from their site and got it two weeks later from an FFL in Wisconsin, no problem. I paid $702 total and I know the gun is worth about $1400 now. A few days after ordering, I noticed the gun was out of stock - I guess I got lucky. That was three years ago and it has since never been available. I see now, as of Feb. 2021, you can't even ship to an outside FFL anymore. WOW! All in all, it was a great experience for me, but now would probably be impossible. I guess you gotta strike when the iron's hot.

They sent me a rifle that did not have a removable side-baffle break when the one I ordered specifically stated that it was removable. I contacted customer service and they were extremely rude and repeated the same line over and over that "since I received the rifle I had to take it up with the manufacturer for warranty" and did not back up their sale in any way. They advertised something that they didn't provide after I paid for it, should be false advertising or straight fraud. Absolute garbage.

Do yourself a favor and keep on scrolling when wanting to purchase a firearm online. 18 days and four phone calls only to find out it is not in stock when it was advertised as such. Luckily after purchasing $250 worth of ammo and a holster i found what i needed elsewhere at a cheaper price.

FL state law regarding waiting periods for rifles and shotguns is 3 business days except if you have 1) A concealed permit 2) a trade in 3) a hunting license. The store ignores the law and makes you wait regardless. Additionally the site states if you ship to an RK store there are no fees. I had to pay an $8 transfer fee at the store. 50 mile round trip twice when I could have paid $30 more at a store in town and not had to wait. Bottom line do not deal with RK.

They had what I wanted, and the free transfer at one of their stores is nice, but 10 days to process and 10 days to ship (after paying $12.99 for shipping) an order is completely ridiculous in this day and age. Also, the person on the phone was extremely rude when I questioned the shipping time. I will be purchasing elsewhere from now on.