RK Guns

I ordered savage 212 on October 10th. Shoes delivery date of October 24th. Gun still not in. Called and they can't find my gun. Very poor customer service. I now have 500.00 of my money setting out there somewhere and nothing to show for it.

I'm not sure where all these reviews that boohoo RKG, but I have bought more than several from RKG without hassles and zero transfer fees.
My local store knows me by name and if I'm shopping in the main store the gun shop people always say Hi.
I think it's important to treat people accordingly in life.

Received email on an item I wanted. Placed order on a Friday. Item shipped on a Tuesday and I received the email from the store the following Tuesday. A total of 8 days between order and pick up. Since the website said it would take 7 to 10 business days to process the order, I would rate the experience as excellent.

I purchased a Bergara B14 Wilderness rifle and it has issues with the coating on the barrel. Contacted RK Guns and was told since I took possession of the gun there was nothing they can do. How would I know if their was issues with the gun if I didn't take possession. I have ordered many guns from them and this is how they treat a loyal customer when there's an issue. Buyer beware, if you buy a gun from them that has an issue is your problem. Never again. They just list a good customer.

The worst place to buy a gun! I ordered a new hand gun from to rk gun and it Took longer than normal went to pick it up over a hour away and they tried to sale me a used pistol at a new price and it wasn't even the gun I ordered. Stay away bad Business

I placed an order for a rifles that the website said was in stock. The order was accepted and the charge posted to my account. The hold they put on your payment drops off in about a week. When they did that I called and checked on the order and was told everything was on track. I get an email from them 17 days from when I placed the order telling me that my order was cancelled. When I checked they told me that the warehouse probably miscounted and so the order was cancelled. There are other dealers online who ship much faster and are very good on prices. I don't recommend this company at all.

I've ordered 3 guns on RK guns. On the second one I ordered it said it was in stock and after waiting over 10 day they canceled my order saying it was out of stock. I give them another chance and recently ordered a rifle. It's been over 14 days and I inquired about it and they gave me a generic email saying it hadn't been shipped and that I would get an email when it was and that there 7-10 day sipping time is counted only M-F. So 7-10 days is more like 15 days or more. If you order from RK guns it will take you About a month to get your gun in hand after shipping and the Illinois 3 Day waiting period. Plus the extra fee it cost to call you in to the state. I will say i've had a good experience with RK Employees at the gun counter I wish they would let them have a better variety a guns to sell over-the-counter.

rkguns.org is the Best. Especially Agent Aaron. He was very responsive and helped me throughout the process. I HIGHLY RECOMMEND rkguns.org. They also take Payments via Cashapp and BTC was difficult for me at first since I am 76 and not a Tech but was given help by their agent online and got my firearm delivered within 5 Days
Ronald Lee.

I ordered my Taurus Judge 3" revolver almost a month ago after I was notified that it was back in stock. I paid for it with my credit card and waited patiently for it. Today, I received a email from the company telling me that my order was Canceled because,
Unfortunately, due to extreme volume and the current state of our nation, we are seeing issues with finding and acquiring inventory. The product in your requested order falls into that scenario and we are now forced to cancel your order.
This is Unbelievable and shows their unconcern for their Customers. I will never shop in their stores again and will tell everyone about their SCAM COMPANY!

I'm not sure what all the stink is about on here. I ordered a rifle on Sep 9th, it arrived at the store on the 19th and everything went smooth. Tracking wasn't updating so I emailed customer service and got a reply and answer within 15 mins. Overall great experience not sure what all the nay sayers are whining about...

Like most I dislike being sent adverts and flyers for items that are out of stock and, in many cases, have been out of stock for some time. However my real beef is that they use Norton as their online purchasing antivirus protection which is owned by Symantec. I find that laughably ironic as Symantec is on record as being anti 2A and has given money to anti gun organizations and it's officials have made many disparaging comments regarding the NRA and their members such as referring to them as NRAtards. In short, RKGuns is paying for services from an entity that is against your right to purchase firearms while selling firearms. Norton, through Symantec, then uses those profits to lobby against those very same guns. Either RKGuns didn't do their due diligence or doesn't have a problem with it.

This place is horrible. I tried to order a gun they said they needed ffl to ship to. Sent paperwork three times the ffl tried to contact by phone. I recieved emails times 4 over a 10 day period from rk asking me to call in. I called total of 8 times on hold an hour each time that's 8hrs on hold over 10 days they never answered. Sent replies to their emails to me also emailed customer service as well as my ffl vendor doing the same. Never got one reply never got to speak to one person they canceled my order because the did not hear from me. DO NOT BUY FROM THEM they are a joke.

I am an avid gun show fan and un conditional supporter of the second amendment but the January 1st show was a sham, first the lobby had about 250-300 people waiting to get in because there was one person selling and taking tickets at the door AND inspecting in coming fire arms, there was NO security inside or outside anywhere to be seen so all these people were standing in a winding line that filled the lobby, I was about 20 feet from a plate glass window when someone outside lit off 5 rounds through a big plate window, yes 5 of them and he left on foot and got away, two people were slightly injured, the day before a rifle was fired in the parking lot, again where was security? I will never attend another RK show, I love fire arms but this is an unacceptable situation and only ruins more reputable shows as the media does not care, all gun shows are bad, RK needs to re think the way they do business and not cheap out on security, dead customers cannot spend money.

RK guns put guns on sale and advertise they are in stock then three weeks later send email telling unfortunately we can not send you the gun or give a rain check thank rk guns for the lump of coal.

I recently purchased an ez9 snw pistol at Clarksville tn store. Although I had to order it online as they had sold out at the store. The process was painless. I printed out copies of the transaction as it went along. They kept updating as to the progress of my order. True to their time frame the order came in. At the store we did the background check. 15 minutes later we were out the door. The salespeople were all curtious and very helpfull throughout the process. As I am not a new gun buyer and have purchased shotguns, rifles, revolvers and pistols at other various stores this was a pleasant experience. I will not hesitate to make additional purchases from them. Keep up the good work RK and thanks! John O.

I started dealing with RK GUNS on April of 2020. I bought the S&W 40 VE on -line for $279.00. $100.00 under my local gun store. RK had it in stock, where no other dealers had it in stock anywhere for any price. I received gun 10 days after placing order. Since then I have purchased 4 other firearms. RK has unbeatable $ prices as well as fast shipping. I HIGHLY RECOMMEND RK GUNS FOR ON- LINE FIREARM ORDERS!

I ordered a m and p 15-22 on the 1st of the month. A week later I check and it is still processing so ask if they are waiting on FFL and they say yes. Would have been nice to know or be notified but oh well so call and FFL is no longer in business so call to change it. Can't update so now have to submit a new order but no worries the item that was IN STOCK at the time of purchase is still assigned to me on the new order. This is on the 7th. On the 27th I reach out as it's still processing and am told they are waiting on the vendor. Wait so it was on BACK ORDER. In stock and back order are 2 different things. So reached out to cancel my order on the 30th. I missed out on 2 other notifications for other rifles of the same price for these guys.

I ordered my gun online and it was shipped earlier than promised. Customer service was great. They provided me the information I needed. Had a great experience. Thank you Rk

Rkguns.org is an online scam. Don't sent them bitcoin for your purchase of a gun. You will not get your guns or your money back.

I purchased a S&W Shield 9mm EZ last week from RK Guns. It was shipped to my FFL dealer in FL right on time with no issues plus the price was better than almost everyone.
I'd recommend RK Guns with no hesitation.

Absolutely the worst I've come across. The DMV is easier to deal with. They screw up, YOU pay. They fail to ship, YOU pay. You get the wrong thing sent to you, YOU pay! YOU pay for all their mistakes and then get SNOTTY service rep "helping" you, who yells it's YOUR fault THEY screwed up. Like buying from a bunch of 3 year olds who can only say, "MINE"!
Absolutely the worst! Of course this is only an opinion, but you can't say you weren't informed. Go ANYWHERE else!

Got an email on September 2 at 11am gun was in stock order completed at 1120 am order shipped September 4 at 730 am now it is 2.5 he from mattoon ill.to Lafayette in was shipped on rk truck called store at 4 pm they said they got 4 trucks that day but not my gun it would take upto 10 days the gun to arrive on 10th day no gun called customer service and on hold 2 hr hung up on after 1 hr the first time they have no idea were it is. The day after I ordered it the price raised 50 dollars and sold out again no way to track this is the 2nd time this year to get screwed by rk guns the first I ordered 1000 ends 9mm ammo in stock ready to ship and never got it after 3 months was told they were shipping ammo to stores first after I played for it I would have to wait until they got stores stocked first.

I got ripped off and RK wouldn't set it right. I put in an order for a bunch of Ammo, paid $$$ for shipping and got 10% of the load. Called them and they blew me off, big time. I WON'T BUY FROM RK EVER AGAIN!
That is my lawful OPINION and I'm sticking to it. Awful experience...

No tracking provided for my purchase, after multiple request and hours on hold on the phone still not any closer to finding out when my order will be delivered to my local decatur il store