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    Roblox

Roblox

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Overview

Roblox has a rating of 1.9 stars from 1,090 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Roblox most frequently mention customer service, online daters, and credit card problems. Roblox ranks 56th among Role Playing Games sites.

  • Service
    286
  • Value
    252
  • Shipping
    163
  • Returns
    190
  • Quality
    254
Positive reviews (last 12 months): 7%
Positive
3
Neutral
2
Negative
38
View ratings trends
264
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How would you rate Roblox?
Top Positive Review

“Roblox”

Vaulteons channel g.
12/19/23

Roblox is a very fun game for young kids to play and for even older people to create content and meet new friends, Even though there are sometimes when people are mean and don't understand that not everyone is like them so they just mess around trying to get a reaction, this is the main reason why I am giving Roblox 4 stars.

Date of experience: 12/17/23
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Top Critical Review

“Banning without a reason or looking into it or for the reason”

Erimide O.
10/4/24

Firstly I am a player who`s been currently playing for 5 long years and I`m here to share an experience that has just happened to me for the first time. I`m currently writing this 20 mins after the event. First let me start overall when you overlook the major problems its a really smooth business with plenty of splendid games. But a main problem is banning...it`s okay to ban but to ban without knowing the reason is very rude and unfair for the banned person. They might have been bullied talked back(maybe not insult but question why the player did ----(something bad example bully or insult) and get reported and banned that is very rude and unacceptable i can`t stand unsensible movements that you did not even think about or look into properly into, sure it may not be your job to check the chat in a game that caused them to be banned before banning them so you know if they have a very good reason for saying something. The reason i am unable to screen shot is because i am playing on a laptop and i was not with any type of other device,plus i got banned veryt quickly.

Date of experience: 10/4/24
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Reviews (1,090)

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Reviews that mention popular keywords

customer service (76) fun game (53) credit card (40) gift cards (32) email address (11) fun games (53)
Thumbnail of user ashtonl17
Colorado
1 review
0 helpful votes
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January 21st, 2021

Roblox actually is a good game just people sometimes online date but that's just some of the community not the game it's a pretty good game some parents just think its bad but this game overall played it most of the life.

Date of experience: January 20, 2021

Thumbnail of user annak599
GB
1 review
1 helpful vote
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December 1st, 2020

This is a game I play every day! I love it. Would recommend to all ages. I don't know why there are so many one star reviews! Some people are complaining about the scams they get, or if they couldn't get robux or something. I didn't manage to get robux - but then a few hours later, I could get robux. Just please consider the game it self.
Thank you for reading this review. Make sure to leave a positive review!

Date of experience: December 1, 2020

Thumbnail of user cooperg17
Australia
3 reviews
21 helpful votes
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November 19th, 2021

This game is really fun! If you have not tried this game, you should! There are millions of games on Roblox that people make. From pirates, to survival, to roleplay and to obbys, you'll always have something to play. Let's not forget about the free game developing software, Roblox studio. You can make your own games with studio.

Date of experience: November 18, 2021

Thumbnail of user jamess6418
Florida
1 review
1 helpful vote
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May 15th, 2022

The purchasing of Robux and all other things considered is broken. The addicting way they target kids and soon profit them for money is sickening that they can't go without buying memberships and Robux. The games are broken and buggy, with most not even scaling right. In my opinion, Roblox is a good platform but the company is disorganized and very shady in its commerce.

Service
Value
Returns
Quality

Date of experience: May 15, 2022

Thumbnail of user yourm81
Minnesota
1 review
0 helpful votes
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April 17th, 2022

I was trying to play roblox on my computer and I logged in and everything and when I was about to play it said I needed to get it. It was like teasing a horny guy. Im. Mad and disappointed. I was so excited to play the pizza game and become maneger. Why would you make us login then not let us even play. I will be leaving a bad review and contacting the owner. Please think about others feelings too. Im at tears that I can't play roblox. You crushed a little kids dreams of being a pizza worker... I will now work at McDonalds. If I am homeless its your fault. Im deleting the app on all my friends and family phone. I am crying due to the fact of selfishness. Goodbye

Date of experience: April 17, 2022

Thumbnail of user daniekg
Indiana
1 review
0 helpful votes
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July 13th, 2021

I'm tired of having to install the game over and over and can never do anything to play it, anything I try never works and I can never play anything without having to go through a bunch of deleting and installing just to hope for it to work once, it's been an issue for so many users for so many years yet they never want to fix it.

Tip for consumers:
Just don’t

Products used:
I just wanted to use the FREE game itself but can’t even do that.

Value
Quality

Date of experience: July 13, 2021

Thumbnail of user johnac
Johna C.
Texas
1 review
10 helpful votes
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December 29th, 2019

If you want to enjoy this game even more, untag the numbers. The numbers could look like the tags. I.e. if you say 1000, in roblox you say ####. Maybe if you could just untag the numbers math would be more fun in roblox.

Service
Value
Shipping
Returns
Quality

Date of experience: December 29, 2019

Thumbnail of user leveonb
Michigan
15 reviews
21 helpful votes
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August 2nd, 2019

Is a great site. You can make your own game or you can play other peoples games. You can. Make new friends. You can friend only friends or you could anyone. Although there is a limit. This site has almost anything you want.

Date of experience: August 2, 2019

Thumbnail of user kenziarlotta
New Jersey
1 review
0 helpful votes
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June 8th, 2023

Person who made adopt me you should come out with a fairy egg and for Halloween you can do a skull egg and like a ghost egg please do this and thank you so much bye

I love your game.

My name is Ghost in adopt me and if you can friend me it would be amazing. My favorite game is to play is adopt me. This game relaxes me and your game is grate

Date of experience: June 7, 2023

Thumbnail of user ji6095
GB
1 review
2 helpful votes
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May 6th, 2017

My daughter wanted to buy some kit, I told her not because it was monthly, then she found something it wasn't monthly and I checked everything and they didn't say anything about being monthly through the process. My surprise was that two months later (I was on holidays) I was paying two more payments. So be carefull with this website.

Date of experience: May 6, 2017

Thumbnail of user diamondp25
India
3 reviews
33 helpful votes
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January 31st, 2021

A few months ago, I was playing royal high. I was role-playing of being an evil character and some girls in the game didn't like it. We all had a fight and then, we all said sorry to each other. But one girl, who was "littleemy01" was following me wherever I was going. I said to her sorry several times but she wanted to take revenge as she was the one who I torched. And then, she started to overreact and said: "Apology not accepted". It was annoying. After that, I reported her, she was offline. I think she got banned. I stopped playing royal high (I stopped playing Roblox bc to focus on my studies). I love Roblox but pls ban bullies.

Date of experience: January 30, 2021

Thumbnail of user ben7
Texas
1 review
1 helpful vote
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December 9th, 2021

Saw a guy get banned for uploading an orange circle, one of my friends got banned for a week for saying /n gay, I've been warned for uploading a picture of obama and I've never been warned for a good reason

Date of experience: December 9, 2021

Thumbnail of user meganb80
Tennessee
1 review
7 helpful votes
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July 19th, 2017

This game is definitely not for kids. My 9 year old daughter loves to play this game. It's too bad that there are so many profanities, cyber bulling, sex predators on this game. I read everything that was being said by other "kids" and it's appalling. Game is uninstalled asap. It's obvious that the game is not properly regulated. And Roblox states there's no violence? I say bull$#*!! Absolutely disgusted by this game.

Date of experience: July 19, 2017

Thumbnail of user selenias
Florida
1 review
0 helpful votes
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October 22nd, 2020

If u use your card or have cards attached to your phone they will take it. Roblox have hit me up for almost 1000usd and I don't even play the game or have an account and you can't dispute it they want you to enter a username that I don't have. I'm having to take legal steps

Date of experience: October 22, 2020

Thumbnail of user kgrossman44
Ohio
1 review
0 helpful votes
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March 7th, 2024

Anyone can report you for anything and they kick you from your experience without warning to make you re-agree to the terms and conditions. Pathetic

Tip for consumers:
violations reviews are nonexistent

Products used:
All star tower defense

Service
Value
Quality

Date of experience: March 7, 2024

Thumbnail of user siterreviewss
Colorado
1 review
16 helpful votes
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March 6th, 2018

I love this site! So much you can get off the catalog. The games are truly awesome. My concern is the pixelated s*x. And the death sound. Come on? Seriously, can't you do better. And there is always no games to play. I get bored easily. The games can lack in development. You can also get bored easily. Step i up a notch will you?!

Date of experience: March 5, 2018

Thumbnail of user jackj432
Philippines
1 review
0 helpful votes
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February 19th, 2021

SoNuker has a consumer rating of 4.83 stars from 445 reviews indicating that most customers are generally satisfied with their purchases. Consumers satisfied with SoNuker most frequently mention youtube channel, free subscribers and social media. SoNuker ranks 3rd among Social Network sites.

Tip for consumers:
gay ppl

Products used:
NAME31

Service
Value
Shipping
Returns
Quality

Date of experience: February 18, 2021

Thumbnail of user crystalb515
Texas
1 review
0 helpful votes
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October 5th, 2021

DON'T WASTE YOUR MONEY! I bought robux for my account to customize my character and over time I began to notice items I purchased were being deleted. I didn't say anything at first, until I noticed that basically everything I bought ended up being removed and they do not reimburse nor replace items either! Not to mention that they took at least 3 of my daughter accounts (she had to keep making new ones due to her account being repeatedly hacked) after she spent hundreds in robux! Poor baby still wants to waste her money on robux smh! I wouldn't spend another dime on this game! No wonder I was skeptical to begin with! Customer service is no help, bold face liars, and very inconsiderate! Be weary about spending money on this game!

Service
Returns
Quality

Date of experience: October 5, 2021

Thumbnail of user adnanz7
GB
1 review
0 helpful votes
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November 8th, 2020

I tried to buy roblux using PayPal after making a payment the roblox website gave process failed message. The account didn't get any credits after payment.

I tried contacting roblox support and they sent automated messages and asking for proof of receipt/transaction I given them everything but they still didn't give the credits or refund. I then requested PayPal to refund the transaction.

The roblox customer service has deleted the roblox account and said there was unauthorised/disputed payment.

This company has extremely poor customer service and are making millions scamming individuals by deleting/disabling accounts. A lot time and money are spent in these accounts.

Tip for consumers:
Keep away from this site.

Service
Value
Quality

Date of experience: November 8, 2020

Thumbnail of user afiqs
Singapore
1 review
4 helpful votes
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May 14th, 2020

OK you might be thinking why I put it a four star. I know you guys are angrybecause you spent a lot of money in the game but ended up getting scammed or hacked. And there's also sexual games that parents don't want their kids to see. The point is... it will s not roblox fault to make sexual games. It is the developers who make this games. Roblox actually took initiative to banned this games. For roblox, the appropriate age is when your finishing middle school or high school.

Date of experience: May 12, 2020

Thumbnail of user justinp237
Texas
1 review
2 helpful votes
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July 21st, 2020

Hello roblox is the most safe and reliable I recently purchased premium and it is perfect pays exactly on time and people say that there are inappropriate games that is not roblox fault it is the creator's fault And roblox soon bans the game and the creator

Date of experience: July 20, 2020

Thumbnail of user emilyz28
California
1 review
1 helpful vote
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September 30th, 2020

After losing a game, I jokingly said this gay-m... and was temporarily suspended. They said it was harassment when I was joking about the dang game. Wish I took a picture of it.

And after you buy robux with real money, you spend robux on items and those items can get deleted. If you see the picture, an item I purchased is missing. I only lost 6 or 7 robux but it can be alot worse. BUYERS BEWARE!

Date of experience: September 30, 2020

Thumbnail of user soilaf
Philippines
1 review
1 helpful vote
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December 7th, 2015

Timely discussion - Speaking of which, if people is searching for a service to merge are interested in merging of, my business found a service here http://www.altomerge.com/ and also here PDFfiller.com.

Date of experience: December 7, 2015

Thumbnail of user andreww213
Georgia
1 review
5 helpful votes
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February 22nd, 2018

My son's account was stolen somehow, and the developers expect me to be able to give them the numbers from a card that was redeemed months ago. Definitely do not let your kids talk you into purchasing Builders Club for them. The acvount will be stolen and the developers will do nothing.

Date of experience: February 22, 2018

Thumbnail of user gabrielr488
Sweden
1 review
4 helpful votes
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July 16th, 2023

1. Scam game, robs you off stuff youve bought if you might not notice it.

2. Pedophile gathering grounds.

3. Worst customer support ive ever experienced.

4. Paying for robux is designed to screw you over.

5. Front page games very clearly paid to be there, only low quality repetitive garbage.

Overall: there is nothing positive about this game.

Service
Value
Returns
Quality

Date of experience: July 16, 2023

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