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Roblox

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Overview

Roblox has a rating of 1.9 stars from 1,090 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Roblox most frequently mention customer service, online daters, and credit card problems. Roblox ranks 56th among Role Playing Games sites.

  • Service
    286
  • Value
    252
  • Shipping
    163
  • Returns
    190
  • Quality
    254
Positive reviews (last 12 months): 7%
Positive
3
Neutral
2
Negative
38
View ratings trends
264
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How would you rate Roblox?
Top Positive Review

“Roblox”

Vaulteons channel g.
12/19/23

Roblox is a very fun game for young kids to play and for even older people to create content and meet new friends, Even though there are sometimes when people are mean and don't understand that not everyone is like them so they just mess around trying to get a reaction, this is the main reason why I am giving Roblox 4 stars.

Date of experience: 12/17/23
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Top Critical Review

“Banning without a reason or looking into it or for the reason”

Erimide O.
10/4/24

Firstly I am a player who`s been currently playing for 5 long years and I`m here to share an experience that has just happened to me for the first time. I`m currently writing this 20 mins after the event. First let me start overall when you overlook the major problems its a really smooth business with plenty of splendid games. But a main problem is banning...it`s okay to ban but to ban without knowing the reason is very rude and unfair for the banned person. They might have been bullied talked back(maybe not insult but question why the player did ----(something bad example bully or insult) and get reported and banned that is very rude and unacceptable i can`t stand unsensible movements that you did not even think about or look into properly into, sure it may not be your job to check the chat in a game that caused them to be banned before banning them so you know if they have a very good reason for saying something. The reason i am unable to screen shot is because i am playing on a laptop and i was not with any type of other device,plus i got banned veryt quickly.

Date of experience: 10/4/24
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Reviews (1,090)

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Reviews that mention popular keywords

customer service (76) fun game (53) credit card (40) gift cards (32) email address (11) fun games (53)
Thumbnail of user dartw
New Jersey
1 review
1 helpful vote
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July 7th, 2019

I was on ROBLOX one time and I was playing JailBreak. There was this guy with 1 million money and I asked for monee and he said no and he said suck my $#*! $#*! $#*! $#*! and made me upset so this game is really mean and unfair!

Date of experience: July 7, 2019

Thumbnail of user kristinl148
North Carolina
1 review
0 helpful votes
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March 1st, 2021

BUYER BEWARE – if you buy robux (game money) in the popular game Roblox and there is a glitch in the game, the money fails to load, you get scammed or you just log in your account and the money happened to disappear, Roblox WILL NOT refund you for any situation or circumstance that you may have. I believe they have glitches on purpose, so that you will have to buy even more robux from them. Any game/company in general, that does not offer a refund, PLEASE DO NOT WASTE YOUR MONEY!

Tip for consumers:
There are scammers and glitches all over this site. You are guaranteed to lose your robux you paid for and they will not reimburse you under and circumstance.

Products used:
Lost hundreds of Robux

Service
Value
Returns
Quality

Date of experience: March 1, 2021

Thumbnail of user flipzyy
North Carolina
1 review
9 helpful votes
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September 17th, 2019

As a child I usually played this game on my mom's laptop, for example I realize how bad that every player that I met become super toxic, immature, in fact that I hate the "bear mask" trend people who really pisses people off for being a complete $#*! and acts like they are really "cool" or "gangster" whatever you prefer, I don't care, i hate the graphics, i hate the physics, i hate the YOUTUBERS, i hate toxic kids, i hate online daters, i hate everything that is related to roblox!

Date of experience: September 17, 2019

Thumbnail of user kinreais
Ohio
1 review
0 helpful votes
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December 31st, 2023

I got baned for someone being mean to me for NO reason and me saying basterd when the should of just not let you type it because they do it with everthing else myself and i also have a little bit of angre ishuse. SO I GOT BANED FOR ANGER ISHUSE. So dont play if you get mad quike.

Date of experience: December 31, 2023

Thumbnail of user penisp
Australia
1 review
2 helpful votes
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July 20th, 2020

Suck a fat $#*! this is hella $#*!y ngl i tried to get free robux and i got perma banned ngl i think this might be the $#*!tiest place on earth i hate black people

Date of experience: July 20, 2020

Thumbnail of user mummab1
Georgia
1 review
1 helpful vote
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August 31st, 2017

My 7 year old son loves ROBLOX! At first I didn't mind him playing but I am seeing a significant change in his interest as well as his thoughts. He has become so obsessed with guns that it's concerning. I kno that he wouldn't harm anyone but I am not fond of his newfound interest. As well as the thoughts that he has been having. Just today he came to me saying "Mommy my brain told me to kill you, but I didn't listen". I said "Why did it tell you that? Was it a dream that you had? Tell me exactly what your brain said?" He said that his brain told him to go downstairs, get a knife, put on the EXE music (EXE is a game within Roblox) and kill me because It would be cool. That's frigtening! Please be warned that this game can have mental and psychological effects on your child... especially those of a younger age. At this point he is banned from ROBLOX. It is hard to control and monitor the specific things that I do and do not allow him to do so I am cutting him off COMPLETELY! I am not totally against all of the games in ROBLOX but as I said it is hard to control the specifics so it's not worth it. He can go back to playing Minecraft.

Date of experience: August 31, 2017

Thumbnail of user alexandrucristiancaloianu
Romania
1 review
0 helpful votes
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September 22nd, 2023

As a 2016 player, this is going from bad to worse, bad updates, bad admins and BAD PLAYERS. Only the games make it fell better, if you are a new player you might know good games like MM2, and… yea that's all, the new games are more than mid, but some old games are still on the roblox, like prision life, flee the facility, natural disaster survival, kat, cbro and more. Oh yea, and there are players too, you will see slenders(they look like emo kids with 6'1 height) online daters(on almost every game on roblox) and normals( just normal people with normal avatar). If you are a new player i highly recommend to play these old games, and do not buy robux to make your character disable
That's all and just to know 2016>>>2017>>>2018>>>2019>>>2020>>>now

Date of experience: September 22, 2023

Thumbnail of user niekob1
California
2 reviews
4 helpful votes
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April 13th, 2021

ROBLOX THANK YOU SO MUCH PLAYING WITH FRIENDS MAKING NEW FRIENDS THANK YOU! ROBLOX YOU HAVE DONE ALOT TO ROBLOX TO MAKE IT FUN THE ONLY THING IS PEOPLE BE MEAN IN ROBLOX MAKE FUN OF ME CAUSE I DON'T HAVE ROBUX HAD NEVER HAD ROBUX BUT OVERALL IT'S GREAT!

Tip for consumers:
ITS LAGGIE BUT FUN!

Products used:
.

Service
Value
Shipping
Returns
Quality

Date of experience: April 12, 2021

Thumbnail of user ritchyc
Massachusetts
1 review
0 helpful votes
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August 7th, 2020

Good game i guess and alot of rages well its fine yes yes yes very good game game i am a 9 year old kid good game the parents thinking about the sighn are $#*!ing dummys

Date of experience: August 6, 2020

Thumbnail of user aleaynarose
Pennsylvania
1 review
0 helpful votes
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August 24th, 2022

I got banned somehow for scamming, but I wasn't but it's okay I still play on my alt! This game is so amazing that I play this all day! And it's fun to play! And this game is so nice to play!

Date of experience: August 23, 2022

Thumbnail of user mohammada337
Michigan
1 review
0 helpful votes
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October 5th, 2020

Roblox is great website making friends online and who cares about bad reviews roblox is amazing beacuse they dont take ur money idiot they just need time beacuse people oreder so much robux idiot.

Date of experience: October 5, 2020

Thumbnail of user smellyb
Virginia
1 review
2 helpful votes
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February 14th, 2022

I farted and it smells bad do you like my farts~ said goku. "yass, i love your $#*! ;) it smells good. Said y/n. "yassssssssssssss purrrrrrrrr" said goku and y/n

Date of experience: February 14, 2022

Thumbnail of user yeetf
Thailand
1 review
1 helpful vote
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November 3rd, 2019

This is my favorite game, roblox it's is a playground game made for kid to play and really bad thing happened, ADULT ruined it! I used to play meepcity and hangout, dancing in party and one day, I found some fishy oDer that is spamming in the chat "HARDER HARDER" and I try to find the guy who write that text I found a guy that is having sex, so I tell other to report them they do it for whole 30 minute hope this is helpful for someone. I hate writing long text :( UPDATE: I got banned 1 day in roblox because i make a OwO t -shirt :(

Date of experience: November 3, 2019

Thumbnail of user gregoryk478
Wisconsin
1 review
3 helpful votes
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March 14th, 2023

Echoing a lot of the other reviews here - Don't buy the gift cards, don't purchase anything from the Roblox site. If there are any issues, they WILL NOT help you!

Service
Value
Returns
Quality

Date of experience: March 14, 2023

Thumbnail of user sophiac93
Florida
1 review
19 helpful votes
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August 23rd, 2020

Roblox is a good game you make friends but there 1 thing that's wrong theres bully and you can't say 1 on safe chat.

Date of experience: August 21, 2020

Thumbnail of user spraixze
Indonesia
1 review
20 helpful votes
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February 10th, 2020

I really like roblox plus its not a trojan anyway so enjoy it while you can before you quit after the shutdown rumor is revealed thanks

Date of experience: February 9, 2020

Thumbnail of user braydona
Texas
1 review
5 helpful votes
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November 22nd, 2020

Roblox is so great! Cross your fingers Trump Doesn't ban it and I do not like hackers, but beside that, It's a great game!

Date of experience: November 21, 2020

Thumbnail of user 541043
TW
1 review
12 helpful votes
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April 4th, 2023

Roblox is good. My son who is 69 years old played it and he says its the best game ever. Also, no one asked for your opinion.

Date of experience: April 3, 2023

Thumbnail of user dorothyl629
Hong Kong
1 review
2 helpful votes
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January 26th, 2022

Automated messages that only redirect me to articles that do not help with my situation at all. Customer service is almost always useless.

Date of experience: January 26, 2022

Thumbnail of user leiraa
Canada
2 reviews
3 helpful votes
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October 19th, 2019

Don't let your child roblox they get your money away even a little information you provide. It is made my evil person, scammer!

Date of experience: October 19, 2019

Thumbnail of user floridam10
New York
1 review
0 helpful votes
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November 11th, 2019

Obviously, Roblox is a platform for ages 12+, I suggest this game is an average of 10+. Although there can be some sexuality and hate towards newer players and/or furries and minorities, it's a fairly decent game. It's all community made, (yes, that can include pronography but it usually gets deleted.) You can make your own world via roblox studio, hoping none of the models give you a virus. Let's go over some negatives, shall we?
OHHHH boy where to start?
Roblox can be fun, but it is like a pay to win type game. Unlike other popular games, which aren't pay to win, Roblox seems negative towards smaller children. (I am being completely bias there) and then there's the controversial updates... I'm not going to mention those as I'm pretty sure 80% of people have seen those in your youtube recommendations or subscription notifications. There are also trollers, like Albert/Flamingo, but the chances of you being in a game with a media troller is near 0, and a non-famous troller is pretty much a 1/25,000, based on the amount of times I've personally encountered one.

Date of experience: November 9, 2019

Thumbnail of user dreallman19
Colorado
1 review
0 helpful votes
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July 25th, 2023

Child gambling with a stock market that's hard to understand and easy to lose at.
Moderation that banned me for saying chill and sit down? Like ok i wasn't even talking to the same player.
The people who play this game are $#*!s and won't help you and are most likely 9 and below.
Assuming you find a game, you like it will be plagued with bugs because of ROBLOX's absolutely horrendous coding language. Any games you may have liked or enjoyed prior to 2017 are most likely broken stopped updating or straight up just converted into a money-making cash cow.

The main point of almost all games on roblox is to make a p2w game that will lure children so most if not all of the games have no substance beyond 10 minutes of walking around a granny themed obby or whatever to find yourself at a rewarding end of items you can only use if you buy them in game

A lot of the items game passes and whatnot on Roblox are more than 10 dollars because the robux collection on bigger games is focused on content creators who get given admin accounts w infinite Robux

90 percent of the games that care to have an admin choose power hungry neck beards who will be $#*!s to your children and most likely just became admin for bragging rights

Every game is made from like the same 2000 assets so almost every game has shared assets so seeing games that look exactly the same like parkour courses (obbies?) or be an admin game's is constant

Products used:
its a game you idiots

Service
Value
Shipping
Returns
Quality

Date of experience: July 25, 2023

Thumbnail of user thanakornk1
Thailand
2 reviews
2 helpful votes
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August 1st, 2020

It's so fun I even play it everyday also it's free too you can make friends in the game how amazing!

Date of experience: July 31, 2020

Thumbnail of user wildv2
Illinois
1 review
0 helpful votes
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November 4th, 2022

It is creative and fun all throughout! It's a way to pass the time when you have nothing else to do!

Service
Value
Shipping
Returns
Quality

Date of experience: November 3, 2022

Thumbnail of user kavyad2
India
1 review
1 helpful vote
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March 12th, 2019

Roblox Studio does not works for me and I am not able to update my Roblox graphics so please fix this or else Roblox Cooperation is getting Shut Down.

Date of experience: March 12, 2019

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