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    Roblox

Roblox

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Overview

Roblox has a rating of 1.9 stars from 1,090 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Roblox most frequently mention customer service, online daters, and credit card problems. Roblox ranks 56th among Role Playing Games sites.

  • Service
    286
  • Value
    252
  • Shipping
    163
  • Returns
    190
  • Quality
    254
Positive reviews (last 12 months): 7%
Positive
3
Neutral
2
Negative
38
View ratings trends
264
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How would you rate Roblox?
Top Positive Review

“Roblox”

Vaulteons channel g.
12/19/23

Roblox is a very fun game for young kids to play and for even older people to create content and meet new friends, Even though there are sometimes when people are mean and don't understand that not everyone is like them so they just mess around trying to get a reaction, this is the main reason why I am giving Roblox 4 stars.

Date of experience: 12/17/23
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Top Critical Review

“Banning without a reason or looking into it or for the reason”

Erimide O.
10/4/24

Firstly I am a player who`s been currently playing for 5 long years and I`m here to share an experience that has just happened to me for the first time. I`m currently writing this 20 mins after the event. First let me start overall when you overlook the major problems its a really smooth business with plenty of splendid games. But a main problem is banning...it`s okay to ban but to ban without knowing the reason is very rude and unfair for the banned person. They might have been bullied talked back(maybe not insult but question why the player did ----(something bad example bully or insult) and get reported and banned that is very rude and unacceptable i can`t stand unsensible movements that you did not even think about or look into properly into, sure it may not be your job to check the chat in a game that caused them to be banned before banning them so you know if they have a very good reason for saying something. The reason i am unable to screen shot is because i am playing on a laptop and i was not with any type of other device,plus i got banned veryt quickly.

Date of experience: 10/4/24
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Reviews (1,090)

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Reviews that mention popular keywords

customer service (76) fun game (53) credit card (40) gift cards (32) email address (11) fun games (53)
Thumbnail of user susanw1248
Florida
1 review
8 helpful votes
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August 9th, 2020

I AM A MOTHER IN PAKISTAN THAT HAS ************** KIDS AND MY BEAUTIFUL SEXY LITTLE TIMMY WAS PLAYING THIS HORRIBLE SATANIC EATING GAME ON ROBLACKS MY SON WAS CRYING AND TOLD HIM WHAT WAS GOING ON DO NOT LET YOUR TWO OR THREE YEAR OLD ON THIS GAME 111! THERE IS SEX AND DEMONS AND THIS PIRSON CALLED FLAMGO WHO DRESSES DISGUSTANG AND ME AND MY KIDS HATE HIM AND HIS FANS DESTROY ROOBLACKS NOWWWWWWWWWWWW 1111!

Date of experience: August 9, 2020

Thumbnail of user cooperm42
Pennsylvania
1 review
0 helpful votes
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October 3rd, 2022

It is a great game but I was playing normal elevator and got kicked from saying bork and used to say it all the time on that game

Date of experience: October 2, 2022

Thumbnail of user kendallh72
Arizona
1 review
1 helpful vote
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January 4th, 2022

Kecai was the worst because I waited in line for 15 Minutes and then my surver which I believe her name was Camii just ran off and then I was lost but to top it off the game was glitching really bad for everyone!

Date of experience: January 4, 2022

Thumbnail of user johnb3826
Illinois
1 review
15 helpful votes
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December 4th, 2019

Do not let your kids play this game, there is too many strangers playing with children in this game. I have choosen to abandon this game until ROBLOX stops caring about money and starts caring about OUR CHILDERN! I recomend you do not let your child play ROBLOX untill they do something about this.

Date of experience: December 4, 2019

Thumbnail of user merlendav
Texas
2 reviews
1 helpful vote
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June 18th, 2021

0 stars. With this recent Roblox update, when playing a game for 1hr, it kicks you out of the game. And Roblox updates take everything off.

Tip for consumers:
IDK

Products used:
etc

Service
Value
Shipping

Date of experience: June 18, 2021

Thumbnail of user mustaphas4
Texas
1 review
0 helpful votes
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May 22nd, 2021

Games make the child's brain bad. They also banned my child's acount for NO REASON!
Do not play roblox it's bad now my child crys at night because of roblox Also my child wants robux i say No then he crys
I HATE ROBLOX!
Roblox more like stupidbloxs

Date of experience: May 22, 2021

Thumbnail of user jamesk3550
GB
1 review
0 helpful votes
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September 24th, 2023

Add a refund but for in game accessories i don't want to keep the items i got scammed with because ot was a expensive copy

Date of experience: September 24, 2023

Thumbnail of user xavierm28
GB
2 reviews
7 helpful votes
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August 16th, 2017

THIS IS AWSOME!
(I Am 19, And IT'S SOOOOO GOOD!)
THE GAMES HAVE THE BEST QUALITY, (1080p60!)
HACKERS DON'T HACK GAMES ALOT! (IT'S SUPER RARE!)
AND, THE GAMES, CATALOG, SHIRTS AND PANTS, GEAR, etc. IS AWSOME! (BEST ITEMS EVER!)
Thanks ROBLOX, You Rock!

Date of experience: August 16, 2017

Thumbnail of user rotttaj
Louisiana
2 reviews
14 helpful votes
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June 10th, 2010

$#*!ing retarted. These idiots come and smash all your hard work. And they charge you for pointless features!

Date of experience: June 10, 2010

Thumbnail of user mrv81
Hawaii
4 reviews
6 helpful votes
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October 2nd, 2023

Some of my students told me to play this game and it's horrible. I've found out that Roblox is a game that has started to rise in popularity due to the internet. Basically inside the game, there are other tiny games to play so there are a lot of games to play. The first game I joined was called "Brookhaven". It was a horrible experience. There were people who were affectionately talking to each other inside the in-game chat. It was absolutely disgusting seeing as my students play this. And when I confronted them why typing in the little chat box at the top they called me the N-Word! But their avatar was white and I was very concerned. I reported him and he hopefully got banned. There is also a bevy of in-game purchases. They make you think you don't need to spend money by making it free. But then they give you the option to buy little things called Robux. It costs an absurd amount and I feel bad for the parents that are forced to buy this for their kids to get them to shut up. It really is a horrible website and I recommend not allowing your children or students to play this. There are some games I played that I enjoyed like one about a pizza place but that was it. If you are going to allow you're children to play this you must regulate their use and check which games they are going to play before they play it. Definitely not good and the only thing saving it from a 1-star review is the creativity. But I believe Roblox should start to regulate their games and not allow foul language like the N-word into their games. I am highly offended as a white man so I can't imagine what a black man would think about this.

Tip for consumers:
Definitely not a kid's game. I even did some research and found out they introduced a voice chat feature and a dating feature which is absolutely not acceptable for a game that is marketing itself as a children's game.

Products used:
I decided not to buy anything like Robux or coins from the in-game purchases.

Service
Value
Returns
Quality

Date of experience: October 2, 2023

Thumbnail of user elainer35
New Jersey
1 review
0 helpful votes
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September 12th, 2017

Game gets hacked alot and they steal your money. Try to get issues fixed and company does nothing...

Date of experience: September 12, 2017

Thumbnail of user ....8
California
1 review
0 helpful votes
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June 1st, 2023

This game just bans u for the dumbest reasons possible honestly they can just suck my kid backwards.

Service
Value
Shipping
Returns
Quality

Date of experience: June 1, 2023

Thumbnail of user laylal26
GB
1 review
0 helpful votes
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February 27th, 2022

This is a really nice game I can see some friends from school and meet some new friends! Recommended

Date of experience: February 27, 2022

Thumbnail of user karenb1598
Ireland
1 review
2 helpful votes
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June 21st, 2020

Greetings parents who might not know about the site, if your child requests to play the "Roblox" game, BURN THEM IN THE STAKE. THEY ARE WITCHES. DIE. Why you may ask, well my -1 year old got this game and he asked if I could give him 1000$, I said yes, because I want my child to get schoolbooks, BUT WHAD'YA KNOW. They very next day, I got a notification saying that I spent 1000$ on roadblocks. I WAS ENRAGED. I called my son because I couldn't get off my couch and he came over. He said, "whats $#*!ing popping dear mother of mine," and I said "you spent 1000$ on roadblocks" he said, "lol no," and i said, "ok, you didn't make that purchase, thats good. I''l report it to the roadblocks team and ask for a refund."

Next Day arrives and I contact roadblocks, They told me I could delete the account and get 1000$ or I could let my son be with 1000$ on his roadblocks account. I told them I want my 1k back now. And they said, "no u." I was so confused, I thought it was child slang for I'll give you 1k back. I asked and then he said. "no u give me 1k."

I gave him 1k the next minute. Then I ate a bologna sandwich. It was delicious. Heres a pic of bologna sandwich and a few pics of me, I broke up with my husband a week ago, and heres a hilarious minion meme so you can laugh

And I burned my child (-1 years) in the stake

Tip for consumers:
BURN YOUR CHILD IF THEY USE IT

Products used:
I got ro-coins from this site

Service
Value
Shipping
Returns
Quality

Date of experience: June 21, 2020

Thumbnail of user oogsrnw
Norway
1 review
6 helpful votes
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January 5th, 2018

The creators of roblox doesn"t care about reports for innaproporiate talking. They are too lazy too fix the problem that people still say bad words

Date of experience: January 5, 2018

Thumbnail of user jelenam18
Serbia
1 review
0 helpful votes
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January 2nd, 2022

The games are very well designed and interesting. The problem is not getting Robuxes on my account, which I paid for. Support does not respond.

Date of experience: January 2, 2022

Thumbnail of user beepb4
Missouri
2 reviews
0 helpful votes
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December 14th, 2020

1. The fake mercy is horrible 2. The bun bun hackers 3. People are jerks 4. Old roblox was better but other than that I love roblox

Date of experience: December 14, 2020

Thumbnail of user rittao
Norway
1 review
2 helpful votes
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January 31st, 2023

I love roblox its the best game i know if i play it every single day and every single hour its just so much fun

Date of experience: January 29, 2023

Thumbnail of user ilana19
Maldives
1 review
5 helpful votes
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February 20th, 2021

Bans people for no reason. Ban this game for ever. Do not let it be unbanned. Leave it to die. DO NOT.

Tip for consumers:
Ban roblox.com

Products used:
nothing

Service
Value
Shipping
Returns
Quality

Date of experience: February 20, 2021

Thumbnail of user calebr63
Pennsylvania
1 review
0 helpful votes
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June 12th, 2021

First, sometimes when I play Arsenal, I lag like heck and it isn't my internet, it's ROBLOX being total trash. Second, when I was playing Police Sim with my friends, I was toxic to someone and that's when I found out you can be banned for that. Now I know you MIGHT be thinking that "Well you were toxic and you should've been banned." Well, when anybody is toxic in Arsenal, I don't see them being banned or even when I'M toxic in Arsenal, I'm not banned. Third, pretty much just the size of their brains.(drama) Okay so look at the Gucci Garden ratings... Those aren't too good. It probably cost more than it brought in. Also, I know they stopped doing the Egg Hunts (recently, maybe more in the past if you're reading this after another Dev Hunt) but the games they put in the hunts, the developers of those games are allowed to make their own challenges- relating to the Dev Hunt. So that pretty much means that the developers can make a challenge that can take HOURS. And Youtubers like KreekCraft that want all like the badges, sometimes won't be able to get all the badges. Anyways that's pretty much it, just wanted to express how I felt about a company's platform of which I play games on daily.

Date of experience: June 12, 2021

Thumbnail of user esmeraldax1
Florida
1 review
1 helpful vote
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May 1st, 2022

I want to be the best at roblox survive the killer because so i can get all the gems and coin and all the cabins and unlimited swords and killers

Date of experience: April 30, 2022

Thumbnail of user candicen34
Indiana
1 review
0 helpful votes
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August 15th, 2021

So uh basicly i was playing smellblox and i got a gun then i died so 1 star fix your game i should never die and ever one else should play to let me win and i bought the gun with ************** ROBUX and i got scammed noemy moms gonna hitme for spending money on her credit card :(( (((((

Tip for consumers:
DONT PLAY ROBLOX MY DADS GRANDPAS DADS GRANDMAS DADS BESTFRIENDS MAILMANS BAKERS UNCLE DIED FROM ROBLOX:OOOOO

Products used:
I stopped using roblox after this terrible experiance :(((((

Service
Value
Shipping
Returns
Quality

Date of experience: August 15, 2021

Thumbnail of user maisyt2
GB
1 review
2 helpful votes
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April 5th, 2021

No no no no no it's being rude and not letting us in i feel betrayed it needs to let us in it had like a timer

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Value
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Quality

Date of experience: April 5, 2021

Thumbnail of user maylynnd
Florida
1 review
0 helpful votes
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January 12th, 2021

I need get my roblox account back they hack my account I need it hack pls it my old account I need it

Tip for consumers:
I need get my account back

Products used:
I need my roblox account back

Service
Value
Shipping
Returns
Quality

Date of experience: January 12, 2021

Thumbnail of user unknownu88
Ohio
1 review
2 helpful votes
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January 3rd, 2023

I get ban for other people say bad stuff to me and they don't get ban like Roblox. Worst game ever would not recommend. For children

Service
Value
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Quality

Date of experience: January 3, 2023

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