• Bookmark

    Roblox

Roblox

Is this your business?
Write a Review

Overview

Roblox has a rating of 1.9 stars from 1,090 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Roblox most frequently mention customer service, online daters, and credit card problems. Roblox ranks 56th among Role Playing Games sites.

  • Service
    286
  • Value
    252
  • Shipping
    163
  • Returns
    190
  • Quality
    254
Positive reviews (last 12 months): 7%
Positive
3
Neutral
2
Negative
38
View ratings trends
264
See all photos
How would you rate Roblox?
Top Positive Review

“Roblox”

Vaulteons channel g.
12/19/23

Roblox is a very fun game for young kids to play and for even older people to create content and meet new friends, Even though there are sometimes when people are mean and don't understand that not everyone is like them so they just mess around trying to get a reaction, this is the main reason why I am giving Roblox 4 stars.

Date of experience: 12/17/23
See positive reviews
Top Critical Review

“Banning without a reason or looking into it or for the reason”

Erimide O.
10/4/24

Firstly I am a player who`s been currently playing for 5 long years and I`m here to share an experience that has just happened to me for the first time. I`m currently writing this 20 mins after the event. First let me start overall when you overlook the major problems its a really smooth business with plenty of splendid games. But a main problem is banning...it`s okay to ban but to ban without knowing the reason is very rude and unfair for the banned person. They might have been bullied talked back(maybe not insult but question why the player did ----(something bad example bully or insult) and get reported and banned that is very rude and unacceptable i can`t stand unsensible movements that you did not even think about or look into properly into, sure it may not be your job to check the chat in a game that caused them to be banned before banning them so you know if they have a very good reason for saying something. The reason i am unable to screen shot is because i am playing on a laptop and i was not with any type of other device,plus i got banned veryt quickly.

Date of experience: 10/4/24
See critical reviews

Reviews (1,090)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (76) fun game (53) credit card (40) gift cards (32) email address (11) fun games (53)
Thumbnail of user diel
Wisconsin
1 review
0 helpful votes
  • Send Message
March 17th, 2021

Roblox is an amazing game with an amazing community! Roblox corporation makes sure that their customers and viewers are happy and entertained!

Service
Value
Shipping
Returns
Quality

Date of experience: March 17, 2021

Thumbnail of user liamm145
Philippines
1 review
0 helpful votes
  • Send Message
February 9th, 2022

Hm if u can activate my grammarly i give it a 5 star and if its activated id give a 5 star and thanks

Service
Value
Shipping
Returns
Quality

Date of experience: February 8, 2022

Thumbnail of user macing
Rhode Island
2 reviews
1 helpful vote
  • Send Message
March 30th, 2021

The game is great it's fun all the games I like are great. No complaints at all. It's a amazing game.

Date of experience: March 30, 2021

Thumbnail of user hcg1
Canada
2 reviews
2 helpful votes
  • Send Message
August 17th, 2020

Roblox lacks transparency and the the community is toxic. I tried the the game before and it was the least enjoyable game I played.

Date of experience: August 17, 2020

Thumbnail of user kalobd
Utah
1 review
3 helpful votes
  • Send Message
April 2nd, 2020

You have to use a password to put on a email and to remember the password you need a email how am I supposed to get a email

Date of experience: April 2, 2020

Thumbnail of user khlaedm
Bangladesh
1 review
1 helpful vote
  • Send Message
May 7th, 2021

Roblox download apk open app free app free application, open the open 3 gift box password free Roblox

Date of experience: May 7, 2021

Thumbnail of user gofucky2
Senegal
1 review
0 helpful votes
  • Send Message
November 20th, 2022

Sucks + a waste of time sucks + a waste of time sucks + a waste of time sucks + a waste of time sucks + a waste of time

Date of experience: November 20, 2022

Thumbnail of user postan
Illinois
1 review
1 helpful vote
  • Send Message
April 28th, 2019

This is a nice game, but the only problem is the scambots. They are doing stuff very slow to stop them. But otherwise, I'll say 5/5

Date of experience: April 27, 2019

Thumbnail of user jackh512
Massachusetts
1 review
0 helpful votes
  • Send Message
September 6th, 2020

I quit roblox because they removed tix. Its been 4 years. If they bring them back, i may play again. But as of new, its $#*!.

Date of experience: September 6, 2020

Thumbnail of user georgiat5
Florida
1 review
5 helpful votes
  • Send Message
March 8th, 2017

Constantly losing connection and since there is no way to save you just end up starting over every time

Date of experience: March 8, 2017

Thumbnail of user theb407
Indonesia
1 review
0 helpful votes
  • Send Message
April 10th, 2021

This game have an issue, sure it's good and violent but it never fixes bugs or anything because they only focus on Events

Date of experience: April 10, 2021

Thumbnail of user usab2
California
1 review
7 helpful votes
  • Send Message
April 27th, 2019

It was filled with endgame spoilers

Also i need to hit the 100 character minimum so im just gonna say this sentence

Date of experience: April 27, 2019

Thumbnail of user gozdziumaster
GB
1 review
0 helpful votes
  • Send Message
April 5th, 2023

When You purchase sometime extra for real money what doesn't work in game forget about refund given...

Date of experience: April 5, 2023

Thumbnail of user axels45
Switzerland
1 review
0 helpful votes
  • Send Message
October 10th, 2021

Absolute trash servers only got bad ping when playing this game, administration is totally $#*!ed censoring unnecessary stuff

Date of experience: October 10, 2021

Thumbnail of user karenw1062
GB
1 review
5 helpful votes
  • Send Message
June 12th, 2020

IGHT SO MY MAIN MAN MIKE WOZ PLAYINK ROBLOCKS AND THIS $#*!ING $#*! SCAMMED HIM OUT OF HIS BULL$#*! ITEM SO IM BLAMING IT ON ROBLOX NOT HIS DUMBASS BECAUSE HE'S DUMB I HEARD THEY CAN SAY NAUGHTY WORDS LIKE "POOP" THIS IS $#*!ING APPAWLING - Karen wankington

Date of experience: June 12, 2020

Thumbnail of user olixd
Poland
1 review
4 helpful votes
  • Send Message
August 26th, 2019

Ignore the bullies, hackers, online daters, their unstopable until ban ip what roblox dont do. Don't tell you informationd and will be good

Date of experience: August 24, 2019

Thumbnail of user studyserious70
Canada
3 reviews
0 helpful votes
  • Send Message
July 28th, 2023

Roblox is a kid-friendly, interactive, and socially climatic gaming enviorment. In itself, Roblox is not a game. It is essentially a 'web-genre' of games. You click on a specific game made by a specific company/individual and play to your heart's content. However, Roblox is also very sociable. Like video conferences/apps such as zoom, you meet strangers on the platform that are divided into servers. Each server has different players which you can befriend. In that way it's like meeting someone online, but there is no exacting pressure to become friends with these people.

I, personally, have been playing Roblox for approx. 6 years, befriending and unfriending various people, as well as experiencing surfing through the games multiple times. In my opinion, Roblox is something I would recommend for teenagers/older kids to adults, as this game is filled with kids that can be rather immature. There is a social chatbox, where anyone can practically say anything, and only words that Roblox deems fit to censor are censored.
A kid could stumble upon vulgar language or racist comments. This is because it is not a closely monitored game in terms of watching everything that your kid is doing/saying. Roblox itself is just a 'web-genre' of games that you can browse. As a parent, I would recommend paying closer attention to the type of games and servers your child will be able to access, as well as the friends they could be befriending.

Again, this is a public game. Unfortunately, anyone could be posing as anything.

With that being said, I also believe there are many benefits your child could receive from playing this game. It allows for anonymous social interaction with fun games and customization, which allows expression and freedom of choice.

As someone who grew up on this game, I do recommend it to a certain degree.
Be cautious with online platforms closely associated with online interaction, and as such, Roblox does allow for the blockage of users and reports of their inexcusable/inappropriate behaviour.

With all that considered, I would give a tip of playing it yourself or testing it out first. Maybe take a few baby steps to ensure safe play.

Date of experience: July 27, 2023

Thumbnail of user karinal36
Canada
1 review
6 helpful votes
  • Send Message
March 24th, 2020

Well, I'll start with one thing. ROBLOX CARES MORE ABOUT MONEY THAN THEY CARE ABOUT YOU. My Roblox account recently got hacked, and the hacker uploaded inappropriate pictures to it (decals) so I got banned and the Customer Service COULDN'T give a damn. Don't waste money on this game because your account may get hacked, Roblox Customer Service will just copy and paste a message saying "oh sorry lol it's all your fault and not our problem lol", and you're literally stuck with nothing. All Roblox wants is the money and doesn't care about their users. Also, there's this dumb currency called Robux, it's way too expensive, and you can only buy it from them. Roblox, as someone else said, is very greedy, and as a company that has over 3 million dollars, they don't need Robux anymore, but now they're charging more than ever for Robux. It's really unfair how people with poorer families can do less than those who have more money to waste on Robux. If you buy Robux and they ban you for no valid reason (kind of like what they did with me), they're basically stealing your money and that can be considered theft. Well, basically what I'm saying is, DON'T WASTE YOUR TIME WITH ROBLOX, YOU'LL PROBABLY GET HACKED, THE CUSTOMER CARE WILL BLAME IT ALL ON YOU, AND YOU LOSE EVERYTHING.

Service
Value
Shipping

Date of experience: March 24, 2020

Thumbnail of user memer
BA
1 review
6 helpful votes
  • Send Message
October 3rd, 2019

ROBLOX is used to be kid friendly game, but this is now cancerous, you say something that is innocent and YOU GET BANNED, and when you say like $#*! or $#*! you're not banned, filter system is horrible, every word is tagged. People are going hardcore when ODing, ODing is against rules yeah ROBLOX just wants them BECAUSE THEY GIVE HIM $#*!ING MONEY, ROBLOX IS SO MONEY HUNGRY AND GREEDY AS $#*!. Exploiters are bunch of kids who suck at PVP games so they come in and play unfair to some $#*!. ROBLOX moderation system is just full of bots, they can't even ban a rule breaker, when you send report nothing happens. Games are now pretty boring and no originality on it. ROBLOX does not care about exploiters or other rule breakers, he just sits and grabs a drink. I never recommend this trashy game to a kid. Youtubers that play ROBLOX either OD or clickbait, ROBLOX community is pretty much filled with toxicity and salt, you can test it yourself, I get banned for stupid reason, i even got banned because i said "Y". ROBLOX seriously sucks $#*!, please do not play this $#*!.

Date of experience: October 3, 2019

Thumbnail of user christiang78
California
1 review
3 helpful votes
  • Send Message
June 13th, 2018

Sources: https://metro.co.uk/2018/06/05/girl-6-invited-sex-room-playing-childrens... https://www.youtube.com/watch?v=Tn8X9E3OMnc Firstly, their moderation system is trash. Secondly there is a history of online daters who date on roblox, in which they don't care about. If their so called "Report Abuse" button worked, then there would not be a petition to remove a single individual user on roblox. That user is DJMykal, the creator of Club Tesla on roblox. He has been exposed on youtube to be one of those unholy things. Yet, if you look him up on google, he is still here. Roblox obviously profits from things like this? When they have people who online date on roblox, those online daters will want to buy items inorder to look not so "newbie" or more attractive. This helps roblox profit. As a parent and guardian of two children who plays on Roblox, I highly recommend avoiding this game at all means. They will not handle your situation in time, professionally, and they will just read off their script on customer service. Their virtual items are too expensive and you might be scammed on that game by malicious users. From what I have heard, they also have the mannerism to terminate you in the most unfair way. Watch out parents! This game is anything but safe.

EDIT: Roblox will also side with these pedophiles. When you try to look their infamous online daters up on roblox. For example DJMykal, he will not appear on the search. Only a google search will find him. I have confirmed this with another user.

Date of experience: June 13, 2018

Thumbnail of user serenei1
Canada
1 review
3 helpful votes
  • Send Message
July 29th, 2020

OK... I love the game but When I went to Bloxburg Yesterday... I got kicked out! IDK y but might be some bug issues with the New neighborhood update.

Date of experience: July 29, 2020

Thumbnail of user damianc44
Ohio
1 review
3 helpful votes
  • Send Message
October 18th, 2019

Well, you should play it because it is fun and you can have a lot of friends there and if someone bullys you block them then leave the game!

Date of experience: October 18, 2019

Thumbnail of user youroxygenj
Arizona
1 review
5 helpful votes
  • Send Message
March 23rd, 2018

Nono!

I am wondering why people even like this game...

Like seriously! You can get banned for trying to upload an Ugandan Knuckles photo!

Hello homies and whatever this review is...
First of all, and not flirt of all! The report system is broken! Just like all other games the report system never works!
Here is an example of how the report system works.

Step 1. Report is sent.

Step 2. Report reaches the moderators...

Step 3. Report is ignored instantly because the moderators are bots and they cant read the report and decide whether to ban the player or not because they ain't got no brain.

Another problem... Everyth- No i'm just going to talk about random things.

Roblox is full of cringy people calling eachother kids when they are kids themselves. You can barely even chat in the game.
When you try to say this in chat:
"Can I have one?"

It pops up as "Can I have ####"

Just like:
"I have two of those ReadyPlayerOne keys"
Pops up as
"I have ### of those ############## keys"
In the chat!

Date of experience: March 23, 2018

Thumbnail of user katsukib
California
1 review
0 helpful votes
  • Send Message
August 29th, 2020

This game is literally so good and amazing! But there is one thing i need back. TIX! It was literally the best thing ever until they took it out.

Date of experience: August 28, 2020

Thumbnail of user lqpy
Canada
1 review
8 helpful votes
  • Send Message
July 17th, 2018

Okay, i was acting really toxic. But I am gonna be honest, the game is fine, not really THAT good, but it's ok.

Date of experience: July 17, 2018

Sitejabber for Business

Gain trust and grow your business with customer reviews.

About the business

In Roblox, any game or experience imaginable can be created. Players can create the ultimate theme park, compete as a professional race car driver, star in a fashion show, become a superhero, or simply build a dream home and hang out with friends. In t...

How do I know I can trust these reviews about Roblox?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about Roblox?

Is this your business?

Claim your listing for free to respond to reviews, update your profile and manage your listing.

Claim Your Business