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    Roblox

Roblox

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Overview

Roblox has a rating of 1.9 stars from 1,090 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Roblox most frequently mention customer service, online daters, and credit card problems. Roblox ranks 56th among Role Playing Games sites.

  • Service
    286
  • Value
    252
  • Shipping
    163
  • Returns
    190
  • Quality
    254
Positive reviews (last 12 months): 7%
Positive
3
Neutral
2
Negative
38
View ratings trends
264
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How would you rate Roblox?
Top Positive Review

“Roblox”

Vaulteons channel g.
12/19/23

Roblox is a very fun game for young kids to play and for even older people to create content and meet new friends, Even though there are sometimes when people are mean and don't understand that not everyone is like them so they just mess around trying to get a reaction, this is the main reason why I am giving Roblox 4 stars.

Date of experience: 12/17/23
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Top Critical Review

“Banning without a reason or looking into it or for the reason”

Erimide O.
10/4/24

Firstly I am a player who`s been currently playing for 5 long years and I`m here to share an experience that has just happened to me for the first time. I`m currently writing this 20 mins after the event. First let me start overall when you overlook the major problems its a really smooth business with plenty of splendid games. But a main problem is banning...it`s okay to ban but to ban without knowing the reason is very rude and unfair for the banned person. They might have been bullied talked back(maybe not insult but question why the player did ----(something bad example bully or insult) and get reported and banned that is very rude and unacceptable i can`t stand unsensible movements that you did not even think about or look into properly into, sure it may not be your job to check the chat in a game that caused them to be banned before banning them so you know if they have a very good reason for saying something. The reason i am unable to screen shot is because i am playing on a laptop and i was not with any type of other device,plus i got banned veryt quickly.

Date of experience: 10/4/24
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Reviews (1,090)

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Reviews that mention popular keywords

customer service (76) fun game (53) credit card (40) gift cards (32) email address (11) fun games (53)
Thumbnail of user lachlanv
Australia
1 review
0 helpful votes
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February 12th, 2021

Roblox is fun because of all the games you can play my favourite is arsenal its a first person shooter gun game so when you get a kill you get a new gun but you can get really angry with yourself playing it

Value
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Quality

Date of experience: February 11, 2021

Thumbnail of user thes341
Australia
4 reviews
9 helpful votes
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September 14th, 2020

Avoid like the plague. Take money without giving goods. Pass your CC details on to an unknown/unauthorized third party to take 81c and 70c forever - hoping you wont notice.
Don't bother dealing with them directly, will string you along and then lie to you.
Buyer Beware - Children beware.

Date of experience: September 14, 2020

Thumbnail of user jackied238
Pennsylvania
1 review
0 helpful votes
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November 22nd, 2020

So my daughter had 100.00 gift card and had 10,000 robux well before she could use it the company took 5650 of her robux. Company said nothing they can do she shouldn't trade meanwhile she didn't do anything. These people are a joke. Stealing from a child shows no transaction just roblox took your bucks. These people should be sued

Date of experience: November 22, 2020

Thumbnail of user sues60
New Hampshire
2 reviews
11 helpful votes
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May 25th, 2015

Would def NOT recommend, not safe. My 12 year old daughter was showed how to download skype from a person from Nertherland so that person said. And was asked for credit card and checking info my info. So be careful people hide behind the computer.

Date of experience: May 25, 2015

Thumbnail of user onet12
Nevada
1 review
1 helpful vote
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December 16th, 2017

It used to be good but then they started to remove everything (like tix and the forum) and they have a very bad chat filter system. They only grant good features to the "premium" members, like developers or people who pay for stuff. They also say the want to keep it safe, but really they ignore everything, and ban people who dont pay for stuff. Mostly a stressful waste of time.

Date of experience: December 16, 2017

Thumbnail of user christopherw1115
Arizona
1 review
4 helpful votes
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September 15th, 2021

I was banned for something completely out of my control I was looking at admin guis in there Roblox studio toolbox and found something but the script had something against there terms which I did not know because the buttons names never hinted anything like that and I got banned for just for clicking on the button to execute it which froze my game something that could have been avoided if they took the time to remove stuff like that in there own tool box but they rather ban every clueless person who uses it and customer service won't even look at the script them self

Service

Date of experience: September 15, 2021

Thumbnail of user davidb2175
Ireland
1 review
0 helpful votes
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May 14th, 2019

Once you join you have a account. BTW I played for 4 years and the rudest thing someone said to me is "your dumb". So don't worry if you don't want this happiningnyou can go to the gear aka settings and you will see types of topics, so go to the privacy and you can choose stuff and if your child wants robux you can buy him Builders Club. (It gives him the ability to create groups and sell clothes which can make him more robux and he will get daily robux each day for a month). Roblox is a fun game, to avoid rude people on it just don't chat in the game or don't make it seem like your 4. And if your worried about your kids tell strangers your credit card number because if you say 123 it would end up as ###. Now you have Al that done you will be safe and you can continue! And have fun! BTW I bought Builders club and it is worth it.

Date of experience: May 13, 2019

Thumbnail of user dianad7
New Jersey
11 reviews
28 helpful votes
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September 22nd, 2012

It's great! It is a fantastic way to express your creativity. You can create new fashions, build anything you want (literally), meet other people, hang out with friends, and a lot more! It's even more fun when you invite your real-life friends to play with you!

The only problem is, well, with all the cool features, it's a bit addicting. And by a bit, I mean extremely. Make sure you take a break every now and then! Anyways, it's a great game. You should play it.

Date of experience: September 22, 2012

Thumbnail of user ms229
Texas
1 review
14 helpful votes
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November 7th, 2015

Roblox is full of hackers and it is not safe for kids, they always steal your identity and steal your money and the company is so corrupt I might sue them because we notify them about someone stealing the identities of the our kids and they do not do anything. My friends kids they stole their identities and we gave them the email of the one who hacked account and they do not do anything because they want you to buy more roblox.
The same person hacked the account of my kid 3 times and we gave the company his email and he still does with the same email. Either he works for the company or the company is full of thief. That is why I will be suing them next week with some other parents

Date of experience: November 7, 2015

Thumbnail of user 30cronij
Wisconsin
1 review
6 helpful votes
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January 14th, 2024

Okay so I was playing flag wars and a team won against us I said know fair then some random jerk says oh its a stupid 10 year old so I'm like man why u assuming things bout me and he continues to make mean comments about me I get angry back then another dude decides it would be cool to join the bullying I'm like shoosh u immature teens then I report them then they report me and I end up being ban for a day

Products used:
None

Service
Value
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Quality

Date of experience: January 14, 2024

Thumbnail of user lingl22
Massachusetts
1 review
1 helpful vote
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August 15th, 2020

Worst game in the world my kid adds money onto her game the game glitches and then they take half of her stuff I feel like they purposely screw with the game just so that people buy more stuff which in reality just pisses off people and we delete the game absolutely scandalous they robbed my kid not the first time either scumbag Roblox get your $#*! together

Date of experience: August 15, 2020

Thumbnail of user aydenb16
Washington
1 review
0 helpful votes
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March 9th, 2021

Roblox Is An Amazing Game! I've been playing for 4 year's and it's been an amazing experience all though there are lots of issues', Like how the customer Service is awful, but it's still an awesome gaming platform! Even my cat loves it: 3 And Jimin love's it!.

Tip for consumers:
just have a good time don't get scammed. lol,

Date of experience: March 9, 2021

Thumbnail of user kellyw801
New Jersey
2 reviews
1 helpful vote
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December 15th, 2021

(keep in mind, this is just my opinion!)

Believe me, I played Roblox for 3 years now. What I can tell for sure is that people seem to have VERY different opinions on Roblox. (Some people hate it, some people can't survive without it.) And I'm one of those people that can't survive without it. There are over 40 million games created by users on Roblox, so if you decide to play you might find one that you actually will spend time of your life playing. You can also customize your avatar, create groups, make games, etc. So yeah you get the basic idea. But what I love most about Roblox isn't about what I just listed. I love Roblox because of how many friends I made! The first thing I do after school is hang out, chat, play games with my friends on Roblox.

Roblox is really the best game that I ever found.
Hey, if I hadn't I'll be bored all the time.
So yeah, if you don't play Roblox I'd recommend joining.

Service
Value
Shipping
Returns
Quality

Date of experience: December 14, 2021

Thumbnail of user synurau
Canada
1 review
3 helpful votes
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September 25th, 2019

Poor quality products: at child's request, I paid for 2 VIP items, magic carpet and rainbow hyperbike does not work at all. I asked to be refunded and they want me to provide feedback to the developers. After I paid for something that was supposed to work, they even want feedback to eventually do more business. These items should be absolutely free, so do not waste time and money.

Date of experience: September 25, 2019

Thumbnail of user spencerb53
Florida
1 review
2 helpful votes
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February 24th, 2019

Im only 9 years old and I get why people think 9 year olds should not play but I really like it. I see people who think 9 year olds are not that smart but not me, i know lets just say roblox scam bots are not legit. So id rethink 11+

Date of experience: February 24, 2019

Thumbnail of user brianp2178
Virginia
1 review
0 helpful votes
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July 2nd, 2023

Roblox newest update put in an anti-cheat engine to prevent cheating but makes it so people can't launch game from the site and the desktop apps from the site and microsoft store load slower the molasses, I do not recommend Anyone play roblox at All.

Service
Value
Returns
Quality

Date of experience: July 2, 2023

Thumbnail of user idonts
Pennsylvania
1 review
5 helpful votes
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May 21st, 2020

Roblox may avoid banning exploiters, but I love it! I play it every day and I would recommend for people to play it, especially the game Robeats! But beware the free robux games. THOSE are scams! I've actually HAD experience with scams before, and got hacked. I got out of the hack by simply changing my password and I'm playing just as normal again!

Date of experience: May 21, 2020

Thumbnail of user speedingmovies
Japan
1 review
0 helpful votes
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August 22nd, 2023

I was actually playing Roblox and I joined a game like any normal person would do and then there was this one person who constantly was harassing me and would not let me go. So I asked him, "Why are you doing this?" shortly after reporting him, I was kicked out of the game and it showed a message saying I was banned for one day for cursing! Though I had never cursed once that day or any other day. It showed the text that violated the rule was actually "Why are you doing this?" I liked roblox but it was like a game where more or less cyberbullies will get their way!

Service
Value
Quality

Date of experience: August 22, 2023

Thumbnail of user s28320299
New York
29 reviews
275 helpful votes
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February 27th, 2023
Verified purchase

Roblox is a very fun game where you can join servers of your choice, you can also play with friends. Two great roblox games I recommend you to try are roblox doors and roblox jailbreak. They are both fun and are great for playing, whether is solo or with friends. Would recommend playing roblox! EDIT: The moderation is not the best but everything else is great.

Tip for consumers:
Try it out, it’s free

Date of experience: February 27, 2023

Thumbnail of user nataliej127
Washington
1 review
4 helpful votes
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December 9th, 2020

I have been playing roblox for almost a year now. I have loved playing Roblox and SO many games like TH, arsenal, Flee the facility! They do have aggressive scenes but they r not even the u know " aggressive " really. It is fun but I recommend the parents should only do 13+ or 12+ up. But yeah... just make sure yall be safe baiii

Date of experience: December 8, 2020

Thumbnail of user mihaelat3
Canada
1 review
14 helpful votes
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September 16th, 2014

I do not think this is a good game. LOTS of inappropriate content. You won't believe how much pornography there is on this 'child safe' game. I been playing this game for about 5 years and I can guarantee you this is a horrible game. It has many sexual predators and it has very disturbing content.

Please do not play this game or let your children play it.

I have been playiong it for years. I was once addicted to it, I bought all the memberships and features but it was all a waste.

Especially if you are a girl on this game. Be careful, there are a LOT of 'people' out there. First they will say 'oh you are beautiful, be my girlfriend' and stuff like that. When you say things like 'leave me alone' or 'go away creep' they will flame on you and call you profanities and 'report' you.

They also have many pornographic games and content. Lots of profanities and bullying.

Be extremely cautious about this game. Again, for you or your children safety.

0/10

Date of experience: September 16, 2014

Thumbnail of user fional72
Canada
10 reviews
12 helpful votes
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November 16th, 2020

It's great! So many awesome games to play. Although there's one problem. You get scammed a lot and the robux are way to expensive. You could also get hacked. Is Roblox could kindly fix those three issues then Roblox would be a blast!

Date of experience: November 15, 2020

Thumbnail of user chaunteh
Oregon
1 review
0 helpful votes
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July 18th, 2021

Sam the other player reported me, ok fine. Did anyone review what he was saying to me? Did he get banned for 7 days for his bullying? I have reported plenty of players for calling me foul names, nothing was done. I reported for players not allowing others to play the game, doubt they got banned. Yet i get it for defending myself... seems bass ackwards to me.

Date of experience: July 18, 2021

Thumbnail of user adnanu1
New York
1 review
41 helpful votes
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April 13th, 2020

If you did know already you uncultured rats roblox doesn't made their games its the players of robloxx which we call dev and fun fact this game allows you to make your own game for free so you boomers thinking roblox is bad for your kids and is blaming roblox you are a dumbas i rated 1 star so these uncultured rats can see they dont know what they are talking about

Date of experience: April 13, 2020

Thumbnail of user maddiep38
North Carolina
1 review
0 helpful votes
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March 16th, 2023

Overall this is a really good game! All the games are awesome and fun to play although I feel like Brookhaven needs a few more updates sometimes it just gets a little boring but Besides that I give it a 4 stars. If you see this Roblox is a really fun game you should play it! No online dating though that is just wrong!

Date of experience: March 15, 2023

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